Heathfield Court Care Home

I wouldn't hesitate in recommending Heathfield Court to families who, very often, are facing the very difficult decision of placing their loved one into the care of others.

Nikki and her whole team work hard to keep family members informed and reassured. As a family we are very glad dad is in a home from home.

year. We have never had any reason to complain either about the care, cleanliness or any of the staff.

My mum always says how lucky she is which makes everything worth while

Thanks

I find the staff at Heathfield to be friendly, helpful and very caring towards the residents. The Home is clean, well decorated and the weekly programme offers something for everybody. My aunt has been on outings, which she has enjoyed very much.

My mum has lived at Heathfield Court since Jan 2026. She is very happy there and is receiving the best care. Nothing is too much trouble and the staff are caring and professional. There's always lots of activities for the residents to do and entertainment organised on a regular basis. It may be expensive but my mum deserves the best and great care comes at a price.

I truly cannot fault it

She seems very satisfied with the care she receives.

The only point I would like to comment on is..................................

I have another aunt who is a resident in a nursing home. Her monthly fees are considerably less than those at Heathfield Court and she has her own phone landline in her room, as all rooms in her nursing home have. She does get charged (as would be expected) for outward calls but as you can imagine, it is so much easier to call directly into her room.

Nikki and her lovely team are lifesavers. It's hard to find the words to say how much we appreciate the kindness and care they are giving my dad and the support to us . It was the most heartbreaking decision to have to look for care for my dad but dementia didn't give us a choice. We never thought we'd find anywhere that we would feel confident and comfortable to leave our precious dad but Heathfield court is flipping amazing. Dad looks happy settled and comfortable he's treated with respect and dignity and that is so reassuring to us as a family . My mum gets to have a life again and enjoy being with us all without the guilt. If you find yourself in this awful situation looking for help for your loved ones I cannot recommend this care home enough. Thank you Nikki you are angel

Heathfield Court Care Home has a lovely welcoming atmosphere. The rooms are bright and very well thought out with excellent facilities. Residents wishes are respected. The staff are lovely and very helpful.

Cannot recommend Heathfield highly enough. The team go above and beyond to provide excellent, considerate, sensitive care and do so with the most positive attitude imaginable. They are genuinely wonderful in every way.

The manager and her team go out of their way to make Heathfield a welcoming place for family and friends of residents to visit with many invitations to join special events or celebrations, which are always thoughtfully managed.

Mum has been very well cared for at Heathfield. Despite her being unable to join in the numerous activities on offer, she is always included. Staff greet her with kindness and respect at all times. Dad and I visited lots of other care homes, none of them came close to matching the support, care and ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.

Our mother has been at Heathfield Court, Erith for 2 and a half years.

She is treated with dignity, love, warmth and kindness by all staff.

My sister and I could not ask for a better care home for mum, they meet all her needs and beyond.

They are all professionals in their daily task as well as loving towards all residents as thought it's their own loved ones.

Thank you to all at Heathfield Court Erith.

My father has had several bouts of illness requiring emergency A&E admittance and the staff at Heathfield have been amazing in looking after him and arranging for an ambulance and crew to check him over and transport him to hospital as and when necessary. The staff are kind , caring and professional and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.

Both my parents live at Heathfields, and have a much better secure, safe and content life for doing so. The staff are friendly caring and they are both looked after well. The home looks after all their needs. I highly recommend Heathfield Court.

When we had to travel to hospital to transfer my aunt to the home Nikki the home Manager arranged for a member of staff to accompany my husband when we collected her.

As always staff care for mum and dad and their differing needs and some staff go above and beyond to ensure that they all their needs are met. However sometimes communication isn't clear and messages about medical information etc isn't always noted and shared appropriately, and therefore not always acted upon. But overall very happy with the care and atmosphere at Heathfield which means that we know that they are comfortable and safe,

Many thanks

My dad has been at this care home for just over a year, and the difference it has made to his wellbeing is remarkable. The staff are consistently kind, patient, and genuinely caring-nothing ever seems too much trouble. The home is clean, welcoming, and feels very safe. Dad is given the opportunity to join in with activities when he chooses too. Communication with our family has been excellent; we're always kept updated and feel involved. Knowing he's in such good hands gives us real peace of mind. I'm very grateful for the care and respect they show him every day, always keeping his dignity in mind.

My precious Mum has lived contentedly at Heathfield Court since early April 2024. Family are so grateful that Mum has always been loved and cared for outstandingly well, just as me and my husband had always strived to give her. The amazing Manager and her entire team meet my high standards of care for Mum's complete wellbeing, allowing me to spend irreplaceable quality time with my Mum, enjoying each others company, in a relaxing environment. The Manager, Staff, Residents have become our extended family as they give Mum and me the support we need, that is missing from parts of family; so they all mean a lot. Heathfield has become a second home, warm, loving, and always much wanted, whether visiting early, late, day or night, you'll feel the same and see the professionalism. Nothing is for show, it is, as it is, truly is, outstanding care, support for Mum's every need, mine and family to. I have recommended, will continue to do so, it is the best, because they care from the heart. x