Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)
Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)
Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and...
Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and fun group exercise to gardening club.
Residents are supported to maintain links with the local community, building friendships with school children and visiting performers, as well as enjoying regular minibus excursions to historical sites, museums, tea rooms, and nature reserves. The home also runs a ‘make a wish’ initiative, granting residents’ wishes, big and small.
Set over three floors, the elegant and welcoming home features beautiful en-suite bedrooms, relaxing lounges and a bustling bistro. There is an on-site library, cinema, spa and hair salon, all surrounded by tranquil landscaped gardens and a sunny roof terrace. The home also offers the latest in dementia aid technology from Tovertafel digital games table to sensory spa bathrooms.
Heathfield Court is home to affectionate rescue dogs, Trixie and Lulu. Residents enjoy petting and grooming the lovable duo, as well as taking them for walks in the garden and surrounding countryside.
In September 2023, Heathfield Court was voted among the Top 20 care homes in London by carehome.co.uk, for the second-time. It was also a Regional Finalist for the Putting People First Award in the Great British Care Awards 2023.
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Care Provided by Heathfield Court Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 66 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,950
From £1,950
Residential Dementia Care
From £1,950
From £1,950
Nursing Care
From £2,200
From £2,200
Nursing Dementia Care
From £2,250
From £2,250
Contact Heathfield Court Care Home to confirm what's included and get a personalised quote:
Fees are a baseline figure and subject to change following an individual assessment of care needs.
When paying for Self Funded Nursing Care, you may be approved for FNC which currently stands at £267.68. This would be deducted from the Self Funded Nursing Fee.
Fees include Hair, Podiatry, Papers etc. Please enquire for full details.
The price(s) shown are provided by the care home. Contact Heathfield Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Heathfield Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home is a very important decision with lots of factors to consider. We would encourage you to visit us and meet our friendly team during a tour around our beautiful home where we can chat about yours, or your loved one's needs and how we may be able to help.
Remote Tours of Heathfield Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home, especially when it's not possible for you to visit us in person, can sometimes feel stressful and overwhelming. We are therefore pleased to be able to offer remote tours where we can still chat about yours or your loved one's needs before we show you around our beautiful home.
Heathfield Court Care Home has a Review Score of 9.9 (9.911) out of 10, based on 34 reviews in the last 2 years. Over all time Heathfield Court Care Home has 136 reviews.
Review from D J (Daughter of Resident) published on 8 November 2023 Submitted via Website•
Overall Experience
My mum has been with Heathfields for a year now she was very worried and nervous when she first went in but the care she’s received has made her feel more confident and happy. The staff are brilliant they know she likes to talk and they make sure she sits down with one of them for a chat a few...
My mum has been with Heathfields for a year now she was very worried and nervous when she first went in but the care she’s received has made her feel more confident and happy. The staff are brilliant they know she likes to talk and they make sure she sits down with one of them for a chat a few times a day. The home is immaculate and Mum always looks smart with fresh clothes and their hairdresser constantly keeps her hair looking lovely. She enjoys trips out on the minibus and spending time in their lovely garden.
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Review from J B (Daughter of Resident) published on 7 November 2023 Submitted via Website•
Overall Experience
The love and care all the staff provided for my dad after a bad fall last year, pushing to get him home from the hospital, and getting the correct equipment for him was just amazing. He pulled through thanks to their 24-hour monitoring and I will be eternally grateful to them. The staff go above...
The love and care all the staff provided for my dad after a bad fall last year, pushing to get him home from the hospital, and getting the correct equipment for him was just amazing. He pulled through thanks to their 24-hour monitoring and I will be eternally grateful to them. The staff go above and beyond their duty. He is in the best place.
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Review from Stephen T (Son of Resident) published on 6 November 2023 Submitted via Website•
Overall Experience
The home is decorated to a high standard and looks homely. Residents are treated as individuals and the atmosphere is positive. Staff are always ready with a smile and a greeting. Management are very accessible and take on board suggestions that are given. It is more than just a job for them, they...
The home is decorated to a high standard and looks homely. Residents are treated as individuals and the atmosphere is positive. Staff are always ready with a smile and a greeting. Management are very accessible and take on board suggestions that are given. It is more than just a job for them, they show that they are really interested in providing a high standard of care
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Review from Susan H (Daughter of Resident) published on 6 November 2023 Submitted via Website•
Overall Experience
Mum has been a resident for almost six years and I am therefore running out of original good things to say about Heathfield Court where the care is second to none.
Mum has recently been a little unwell and I was able to talk to a member of staff whenever I needed reassurance about her...
Mum has been a resident for almost six years and I am therefore running out of original good things to say about Heathfield Court where the care is second to none. Mum has recently been a little unwell and I was able to talk to a member of staff whenever I needed reassurance about her condition. Mum is no longer able to communicate but we know that she is so well looked after and the amazing staff can still get a smile sometimes. We are so pleased to know that she responds to the kindness and affection that the staff have for the residents. I am always amazed by the range of activities that are provided for those able to join in. I used to teach young children and some of the arts and crafts activities and materials provided are incredible and so effective. I wish I had thought of them in the classroom!
We always receive a warm welcome every time we walk into Heathfield Court and all the staff genuinely care. Thank you is never enough. There cannot be a better Care Home anywhere!
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Review from Hilary B (Daughter of Resident) published on 31 October 2023 Submitted via Website•
Overall Experience
The staff at Heathfield are amazing. My mum has been so ill lately and they have kept me fully informed and looked after her so well. Normally my mum likes to be left to her own resources which they are very respectful of. One member of staff in particular is my mum's favourite and we always have a...
The staff at Heathfield are amazing. My mum has been so ill lately and they have kept me fully informed and looked after her so well. Normally my mum likes to be left to her own resources which they are very respectful of. One member of staff in particular is my mum's favourite and we always have a laugh about how my mum acts. Lovely home and I would thoroughly recommend it.
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Review from Christine D (Daughter of Resident) published on 30 October 2023 Submitted via Website•
Overall Experience
I really cannot rate Heathfield Court highly enough. The carers really do care about the residents. Nobody wishes to end their days away from home but this is the next best option for those who have no alternative. Our mother always looks clean and well-kept despite being pretty much immobile.
I really cannot rate Heathfield Court highly enough. The carers really do care about the residents. Nobody wishes to end their days away from home but this is the next best option for those who have no alternative. Our mother always looks clean and well-kept despite being pretty much immobile.
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Review from Tracey N (Sister of Resident) published on 8 September 2023 Submitted via Website•
Overall Experience
The only thing that would be worse than my sister having dementia, would be my sister having dementia and not being at Heathfield Court. She is not only well looked after and safe there, she is shown genuine love and warmth by the care team.
Barriers are overcome to ensure all residents are...
The only thing that would be worse than my sister having dementia, would be my sister having dementia and not being at Heathfield Court. She is not only well looked after and safe there, she is shown genuine love and warmth by the care team. Barriers are overcome to ensure all residents are included in the activities. Regular events for residents and their families give it a community feel and families are welcomed with open arms. Nothing is too much trouble. The carers are simply wonderful. Communication with families is good; a weekly activity sheet is sent out as well as invites to events. Regular photos show us our loved one's participation. All this comes from strong leadership. The manager ensures residents and families are happy with all aspects of the home and any issues are dealt with immediately.
My sister spent a short time in another care home whilst we waited for a place at Heathfield Court so I do have a comparison. I highly recommend Heathfield.
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Review from Anita M (Daughter of Resident) published on 7 September 2023 Submitted via Website•
Overall Experience
Heathfield Court was recommended by a friend when we made the decision to move Mum from another home. Mum has now been at Heathfield Court for 3 months. The home manager is ultra-responsive to our requests. At this home, Mum is receiving the personal care, nutrition, and attention she deserves....
Heathfield Court was recommended by a friend when we made the decision to move Mum from another home. Mum has now been at Heathfield Court for 3 months. The home manager is ultra-responsive to our requests. At this home, Mum is receiving the personal care, nutrition, and attention she deserves. Carers on Mum’s ward make her feel loved, respected, brightening her day with banter. It's reassuring that Mum is in a lovely room and facility that feels homely. Food is of high standard, varied, and plentiful through the day. We're kept informed of any updates. Nothing is too much trouble. We wanted Mum to have her old recliner at the home and a wonderful senior carer and colleague picked up the recliner from my house. Lovely carers engage with residents and no one is left to languish in their room. Our experience so far at Heathfield Court is a world away from where Mum was before. We made the best decision ever to move Mum to Heathfield Court. This home deserves a rating of outstanding.
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Review from D P (Grandson of Resident) published on 4 September 2023 Submitted via Postal Review Card•
Overall Experience
From making the initial for my nan and grandad to them both moving in. I have no negatives to say about this home and its staff. The level of care has been fantastic.
From making the initial for my nan and grandad to them both moving in. I have no negatives to say about this home and its staff. The level of care has been fantastic.
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Review from C D (Granddaughter of Resident) published on 25 August 2023 Submitted via Postal Review Card•
Overall Experience
This is a home, not a care home. My family have been welcomed more than above and beyond. The staff and management treat every individual with care and compassion. As a family, we don't feel unwelcome and are catered for while we are visiting. I'm so glad my nan has another extended family.
This is a home, not a care home. My family have been welcomed more than above and beyond. The staff and management treat every individual with care and compassion. As a family, we don't feel unwelcome and are catered for while we are visiting. I'm so glad my nan has another extended family.
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Review from N S (Daughter of Resident) published on 26 June 2023 Submitted via Postal Review Card•
Overall Experience
Dad came to Heathfield Court Care Home for three weeks respite. I cannot thank the manager and her team enough. She made Dad so welcome and put my mind at ease immediately, as does the whole team. Dad has been so well cared for and looked after it really is a fantastic warm welcoming home, really...
Dad came to Heathfield Court Care Home for three weeks respite. I cannot thank the manager and her team enough. She made Dad so welcome and put my mind at ease immediately, as does the whole team. Dad has been so well cared for and looked after it really is a fantastic warm welcoming home, really can't fault anything. Nothing is too much trouble!
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Review from V F (Goddaughter of Resident) published on 15 June 2023 Submitted via Postal Review Card•
Overall Experience
My aunt was admitted on 28th of April. She had previously been in hospital for a month in her home county. The pre-admission and the day my aunt arrived was very smooth. My aunt is now safe, secure and content.
Heathfield Court Care Home treat her with dignity and care.
My aunt was admitted on 28th of April. She had previously been in hospital for a month in her home county. The pre-admission and the day my aunt arrived was very smooth. My aunt is now safe, secure and content.
Heathfield Court Care Home treat her with dignity and care.
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Review from L N (Relative of Resident) published on 14 June 2023 Submitted via Postal Review Card•
Overall Experience
Our family member received excellent care, support and encouragement even though he was extremely disagreeable to everyone around him.
The care to the end of life was without fault. Our thanks to all enrolled during this difficult time cannot be properly expressed.
Our family member received excellent care, support and encouragement even though he was extremely disagreeable to everyone around him.
The care to the end of life was without fault. Our thanks to all enrolled during this difficult time cannot be properly expressed.
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Review from E W (Daughter of Resident) published on 7 June 2023 Submitted via Postal Review Card•
Overall Experience
The manager has to be the star here. Amazing leader by example. Food/cuisine by chef is immaculate. All carers are considerate. Mum is happy in her surroundings.
I am stress-free regarding quality of management and care.
The manager has to be the star here. Amazing leader by example. Food/cuisine by chef is immaculate. All carers are considerate. Mum is happy in her surroundings.
I am stress-free regarding quality of management and care.
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Review from E J (Daughter of Resident) published on 30 May 2023 Submitted via Website•
Overall Experience
I can’t recommend Heathfield Court Care Home highly enough. The facilities are comfortable, clean and well maintained. The staff are attentive and caring - I don’t think I’ve ever seen one not smiling!
They make an effort to learn about their residents in order to connect with them. It’s a...
I can’t recommend Heathfield Court Care Home highly enough. The facilities are comfortable, clean and well maintained. The staff are attentive and caring - I don’t think I’ve ever seen one not smiling!
They make an effort to learn about their residents in order to connect with them. It’s a wonderful, warm and welcoming place.
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Review from Paul M (Son of Resident) published on 14 April 2023 Submitted via Website•
Overall Experience
My mum is on one of her regular stays at Heathfield Court Care Home for respite care. The home is always our first choice when she needs residential care as the standards maintained are exemplary. The staff are bright, welcoming and attentive and the premises are modern with a high quality fit out....
My mum is on one of her regular stays at Heathfield Court Care Home for respite care. The home is always our first choice when she needs residential care as the standards maintained are exemplary. The staff are bright, welcoming and attentive and the premises are modern with a high quality fit out. The rooms are well laid out and the common areas are spacious whilst retaining a homely feel. The manager is super efficient and always reacts quickly to any requests or feedback. My Dad was a long term resident at Heathfield and, having seen quite a few other homes in the area, it remains our much preferred choice.
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Review from Adele B (Friend of Resident) published on 24 February 2023 Submitted via Website•
Overall Experience
Words cannot express what a truly wonderful home this is. My friend who was suffering from dementia was welcomed and cared for in a dignified and caring manner. Nothing was too much trouble and the team were kind and thoughtful. Sadly she was at the end of her life when she moved to the home and I...
Words cannot express what a truly wonderful home this is. My friend who was suffering from dementia was welcomed and cared for in a dignified and caring manner. Nothing was too much trouble and the team were kind and thoughtful. Sadly she was at the end of her life when she moved to the home and I wish she had had more time to benefit from the care and facilities available to her. The communication from the staff at such a challenging time was excellent and very supportive. I would highly recommend this home and would like to say a big thank you to the team.
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Review from Paul R (Son of Resident) published on 6 January 2023 Submitted via Website•
Overall Experience
From day one the care my mother has received has been outstanding, the whole team are fantastic and really care about what they do. I have watched my Mum do so many wonderful things and not stop smiling and laughing.
I am so at ease with how my Mum is looked after and able to relax knowing she...
From day one the care my mother has received has been outstanding, the whole team are fantastic and really care about what they do. I have watched my Mum do so many wonderful things and not stop smiling and laughing. I am so at ease with how my Mum is looked after and able to relax knowing she is so safe, happy and fully contented.
Keep up the outstanding work.
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Review from Nicola C (Daughter of Resident) published on 6 January 2023 Submitted via Postal Review Card•
Overall Experience
The staff have been amazing in settling my mum into the home. They have taken their time to get to know us all and have accommodated my mum's very specific needs. All of the staff have been so caring and kind to my mum and have treated her with the dignity she needs. We all feel very relieved that...
The staff have been amazing in settling my mum into the home. They have taken their time to get to know us all and have accommodated my mum's very specific needs. All of the staff have been so caring and kind to my mum and have treated her with the dignity she needs. We all feel very relieved that she is being cared for and also loves her new life with all the staff. Thank you!
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Review from C C (Daughter of Resident) published on 26 December 2022 Submitted via Website•
Overall Experience
Heathfield Court Care Home has time for everyone, including family members. It has a lovely welcoming feeling and looks after everyone so well. If there are any issues, they are dealt with quickly and efficiently. So much compassion is shown by all staff, and everyone is treated with the respect...
Heathfield Court Care Home has time for everyone, including family members. It has a lovely welcoming feeling and looks after everyone so well. If there are any issues, they are dealt with quickly and efficiently. So much compassion is shown by all staff, and everyone is treated with the respect and dignity they deserve. Nothing is ever too much trouble, and I would highly recommend this home to anyone.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
News
19 Oct 2026
Residents, families and team members from an Erith care home donned their brightest 80s gear and took to the streets for a fun-filled charity walk. Around 40 people from Heathfield...
24 Sep 2026
Four generations of one family enjoyed a special day beside the seaside when 104-year-old Marjorie Seaman took a trip to Hastings. Marjorie Seaman, who is the oldest resident at Heathfield...
04 Jun 2026
Residents at a care home in Erith travelled to Malta without leaving their chairs thanks to an immersive armchair travel experience inspired by a resident’s cherished holiday memories. Each month,...
There are no accreditations posted yet for Heathfield Court Care Home.
Meet the Team (1)
Nikki MartinJob Title Home ManagerJoined 2023
Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a...
Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a natural flair for person-centred care, Nikki’s talent was quickly recognised, as she progressed to a team leader, then later head of care.
Nikki’s dedication, passion and unwavering ability to bring joy to others, shone through year after year, and it wasn’t long before she took on the role of deputy manager. She even chose to move into Heathfield Court during the early days of the pandemic, to provide care and reassurance to our residents and wider team.
A graduate of our Management Academy, Nikki excelled in our training programme for aspiring leaders in 2021. Throughout this time, she was personally mentored by Carebase business manager and former home manager Gina Kitchenham. Nikki became Heathfield Court’s registered home manager in 2023.
Nikki shares that: “The best part of my job is making the residents laugh and providing them with the best possible experiences in the later part of their life. That’s what makes me happy.”
When she isn’t with her Heathfield family, Nikki likes to spend time with her husband Pat and grandchildren, Khloe, 13, and Finley, 6, as well as enjoying time with her son, Thomas, and daughter Stacey – who also works at Heathfield as our receptionist!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathfield Court Care Home to verify any information. View our terms and conditions. Heathfield Court Care Home has an Enhanced Service -what an Enhanced Service includes.
