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- Heathfield Court Care Home

Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)



Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)



Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and...
Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and fun group exercise to gardening club.
Residents are supported to maintain links with the local community, building friendships with school children and visiting performers, as well as enjoying regular minibus excursions to historical sites, museums, tea rooms, and nature reserves. The home also runs a ‘make a wish’ initiative, granting residents’ wishes, big and small.
Set over three floors, the elegant and welcoming home features beautiful en-suite bedrooms, relaxing lounges and a bustling bistro. There is an on-site library, cinema, spa and hair salon, all surrounded by tranquil landscaped gardens and a sunny roof terrace. The home also offers the latest in dementia aid technology from Tovertafel digital games table to sensory spa bathrooms.
Heathfield Court is home to affectionate rescue dogs, Trixie and Lulu. Residents enjoy petting and grooming the lovable duo, as well as taking them for walks in the garden and surrounding countryside.
In September 2023, Heathfield Court was voted among the Top 20 care homes in London by carehome.co.uk, for the second-time. It was also a Regional Finalist for the Putting People First Award in the Great British Care Awards 2023.
Care Provided by Heathfield Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Heathfield Court Care Home to confirm what's included and get a personalised quote:
When paying for Self Funded Nursing Care, you may be approved for FNC which currently stands at £267.68. This would be deducted from the Self Funded Nursing Fee.
Fees include Hair, Podiatry, Papers etc. Please enquire for full details.
The price(s) shown are provided by the care home. Contact Heathfield Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Nikki Martin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Resident's visitors are always welcome. There are no restrictions as to visiting hours/days.
Parking
- Free on-site parking is available.
Heathfield Court Care Home Reviews (136)
Heathfield Court Care Home has a Review Score of 9.9 (9.911) out of 10, based on 34 reviews in the last 2 years.
Over all time Heathfield Court Care Home has 136 reviews.
The staff are so welcoming and they really engage with the residents, as well as providing fantastic tailored care.
When I first visited Heathfield the member of staff showing me around knew each...
The staff are so welcoming and they really engage with the residents, as well as providing fantastic tailored care.
When I first visited Heathfield the member of staff showing me around knew each and every resident and was clearly well-liked. The home is spotlessly clean and with lovely decor, and the garden area is amazing.
My dad has vascular dementia and has not been at Heathfield for very long, but already I can see how much happier he is, and he tells me about his lovely room and the entertainment there.
Heathfield is a place you want to visit to see your loved one, where the residents have a real quality of life. I couldn't be happier that Dad is a resident there and I know he is very receiving the best care.
It's nice to see that my mum is included in activities and no one is left out.
It was a good choice for Mum to be a resident at Heathfield Court Care Home.
It's nice to see that my mum is included in activities and no one is left out.
It was a good choice for Mum to be a resident at Heathfield Court Care Home.
My nan came to Heathfield as she had many months of very poor health. Since being here, she has absolutely blossomed. She is happy, makes a conscious effort with how she looks/dresses, loves the staff, and the dogs and has made great companions with other residents. She is like a brand new version...
The care home manager goes above and beyond to keep the residents of Heathfield informed, looked after and most importantly happy. Members of staff always check in on my nan, engage with her and put a smile on her face and ensure her caring needs are always met. The best decision made was for my Nan to become a permanent resident at Heathfield. I can’t praise the staff enough. Thank you for helping bring my nan back to her much happier self.
I feel blessed that we have found an amazing home for Mother. Prior to this, we were fraught with worry and anxiety both with her living at home on her home and the limited help that we could provide and the thought of finally having to make what is an enormous decision for mother. Naturally, we...
She has thrived and she has been now involved in many activities that she would never have ordinarily participated in. We can sleep easy at night in the knowledge that all of her care needs are being taken care of.
A huge thank you to all of the staff at Heathfield. We genuinely think that there is care, compassion and consciousness around residents. We witness the little things 'off camera' like comforting residents with words and gentle hand soothing.
Well done!
Every member of staff 'bent over backwards' to make Mum feel at home and supported me incredibly well too. I will never forget any of them.
Every member of staff 'bent over backwards' to make Mum feel at home and supported me incredibly well too. I will never forget any of them.
The manager and all the staff are brilliant. Whenever I visit they are all very welcoming and the atmosphere at Heathfield Court is always very relaxed and friendly. Nothing is too much trouble. Mum is very settled and happy there. They look after her very well and keep us well informed. A big...
The manager and all the staff are brilliant. Whenever I visit they are all very welcoming and the atmosphere at Heathfield Court is always very relaxed and friendly. Nothing is too much trouble. Mum is very settled and happy there. They look after her very well and keep us well informed. A big thank you to the manager and her team.
My dad became a resident in December 2023. He is so happy and has told me he feels cared for at Heathfield. Dad regularly takes part in activities, something he never had before. I couldn’t wish for a better place for Dad to continue his dementia journey.
My dad became a resident in December 2023. He is so happy and has told me he feels cared for at Heathfield. Dad regularly takes part in activities, something he never had before. I couldn’t wish for a better place for Dad to continue his dementia journey.
The facilities and décor are excellent - it doesn't look or feel like you would expect a care home to look, it's more like a hotel.
The food is lovely and plenty of it.
There are...
The facilities and décor are excellent - it doesn't look or feel like you would expect a care home to look, it's more like a hotel.
The food is lovely and plenty of it.
There are loads of activities for residents every day and also outings out.
Many thanks to all the staff.
Many thanks to all the staff.
My mother has been at Heathfield Court for almost a year. During this time she has received excellent care from all of the staff, who are very attentive towards her and the family. She is well fed, hydrated and all her needs are met. They have encouraged her to take part in activities, both in the...
My mother has been at Heathfield Court for almost a year. During this time she has received excellent care from all of the staff, who are very attentive towards her and the family. She is well fed, hydrated and all her needs are met. They have encouraged her to take part in activities, both in the home and on external trips. The staff are very good at communicating with the family on all aspects of her care and keeping us informed of planned activities on a weekly basis. Thank you for everything you all do for my mother.
A really friendly, upbeat and warm care home. The staff are wonderful, seem happy at work there and the manager is exceptional. She goes above and beyond to make sure residents have the best possible experience and family are supported too. The decor is really homely with lots of private lounge...
A really friendly, upbeat and warm care home. The staff are wonderful, seem happy at work there and the manager is exceptional. She goes above and beyond to make sure residents have the best possible experience and family are supported too. The decor is really homely with lots of private lounge areas for families to spend time together. My mum smiles more now than she did at home and the minibus outings are a bonus. So pleased we found Heathfield.
We looked at several homes in and out of the area and...
We looked at several homes in and out of the area and Heathfield’s was by far our first choice so we were over the moon when a vacancy became available. This is the very best decision we made. The home and all of the staff are warm, caring and friendly. The entertainment, days out and daily activities have transformed my mother-in-law, we all know she is well cared for, all of her needs are met and she is very happy and comfortable. We really couldn’t ask for anything more than that.
Although I would much rather be at home in my experience of care homes this is the best one I have been in. If anything the rooms could be a bit larger so that you can bring some furniture to make a new home. The garden is very good, large and well looked after. The ground floor rooms have a small...
Although I would much rather be at home in my experience of care homes this is the best one I have been in. If anything the rooms could be a bit larger so that you can bring some furniture to make a new home. The garden is very good, large and well looked after. The ground floor rooms have a small outside patio area. Most of the staff seem to be content with their lot and have a good sense of humour. The food is acceptable whilst not being fine dining although there is a fine dining room which can be booked.
The chef is excellent in the choice of food and birthday cakes deserve special mention.
The chef is excellent in the choice of food and birthday cakes deserve special mention.
My mum has been at Heathfield for a couple of years and during this time she has moved from the ground floor to the middle floor and...
My mum has been at Heathfield for a couple of years and during this time she has moved from the ground floor to the middle floor and needs more help with her basic needs. Staff are always there to help with the smallest of tasks.
Our mother is very well looked after here. She is alway clean and comfortable, with her declining health requirements taken into account. All the staff are friendly and helpful, and we know she is safe here.
Our mother is very well looked after here. She is alway clean and comfortable, with her declining health requirements taken into account. All the staff are friendly and helpful, and we know she is safe here.
The team and manager of Heathfield Court are excellent, all very caring and take the time to keep you informed of any concerns or medical problems. They send out a weekly activity sheet and arrange lots of extra events that involve families and friends. Cannot fault them. A safe place to reside.
The team and manager of Heathfield Court are excellent, all very caring and take the time to keep you informed of any concerns or medical problems. They send out a weekly activity sheet and arrange lots of extra events that involve families and friends. Cannot fault them. A safe place to reside.
Thank you, Heathfield. You are an amazing team providing outstanding care and this is greatly appreciated by us all.
Thank you, Heathfield. You are an amazing team providing outstanding care and this is greatly appreciated by us all.
I've always found the staff approachable and helpful. There was lots of fun and laughter and the residents kept busy with activities and entertainment. It is lovely being able to follow the goings on through social media. As a family, we were always made to feel welcome. One criticism would be...
I've always found the staff approachable and helpful. There was lots of fun and laughter and the residents kept busy with activities and entertainment. It is lovely being able to follow the goings on through social media. As a family, we were always made to feel welcome. One criticism would be there are always too many delicious cakes being offered! Thank you to Heathfield, you are stars.
My mother has been at Heathfield’s for over four years now. Mum has dementia and various other health issues which have all progressed this year, requiring more medical attention and nursing care. In all those years the home has provided excellent care and this year has been no exception. In...
My mother has been at Heathfield’s for over four years now. Mum has dementia and various other health issues which have all progressed this year, requiring more medical attention and nursing care. In all those years the home has provided excellent care and this year has been no exception. In particular this year the manager and the nurses have excelled as Mum has needed more and more of their time. I have no hesitation in recommending Heathfield’s.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
- 19 Oct 2026
Residents, families and team members from an Erith care home donned their brightest 80s gear and took to the streets for a fun-filled charity walk. Around 40 people from Heathfield...
- 24 Sep 2026
Four generations of one family enjoyed a special day beside the seaside when 104-year-old Marjorie Seaman took a trip to Hastings. Marjorie Seaman, who is the oldest resident at Heathfield...
- 04 Jun 2026
Residents at a care home in Erith travelled to Malta without leaving their chairs thanks to an immersive armchair travel experience inspired by a resident’s cherished holiday memories. Each month,...
- 17 Nov 2026Organiser: Heathfield Court Care Home
Awards / Recognitions (19)
- 13 Sep 2026Recipient: Heathfield Court Care Home
- 30 Jan 2026Recipient: Carebase
- 31 Jan 2025Recipient: Carebase
Accreditations
There are no accreditations posted yet for Heathfield Court Care Home.
Meet the Team (1)

Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a...
Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a natural flair for person-centred care, Nikki’s talent was quickly recognised, as she progressed to a team leader, then later head of care.
Nikki’s dedication, passion and unwavering ability to bring joy to others, shone through year after year, and it wasn’t long before she took on the role of deputy manager. She even chose to move into Heathfield Court during the early days of the pandemic, to provide care and reassurance to our residents and wider team.
A graduate of our Management Academy, Nikki excelled in our training programme for aspiring leaders in 2021. Throughout this time, she was personally mentored by Carebase business manager and former home manager Gina Kitchenham. Nikki became Heathfield Court’s registered home manager in 2023.
Nikki shares that: “The best part of my job is making the residents laugh and providing them with the best possible experiences in the later part of their life. That’s what makes me happy.”
When she isn’t with her Heathfield family, Nikki likes to spend time with her husband Pat and grandchildren, Khloe, 13, and Finley, 6, as well as enjoying time with her son, Thomas, and daughter Stacey – who also works at Heathfield as our receptionist!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathfield Court Care Home to verify any information. View our terms and conditions. Heathfield Court Care Home has an Enhanced Service -what an Enhanced Service includes.