Heathfield Court Care Home

We get a regular news letter. This highlights birthday parties, special events (BBQ etc) and when outside entertainers visit, to which all family members, carers etc are warmly invited. The manager runs a tight ship. She will regularly check in with you to ensure everything is satisfactory, but is also great fun! Very happy for mum to be here.

Heathfield Court is exceptional. Having experienced various care homes and being able to compare - Heathfield stands head and shoulders above the rest. My father began staying for week respite stays and became a full time resident, March 25. Having already experienced the home for respite, as a family we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.

The management and team at Heathfield never fail to surprise; they are the gift that keeps giving, always going above and beyond all expectations to ensure Mum is protected and given the very best care possible.

The manager is an exceptional leader, consistently demonstrating strong leadership skills and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.

If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.

The staff have made mum feel welcome.

I have peace of mind that mum is being looked after 24-7 and is safe.

All the staff at Heathfield are friendly and welcoming.

The home is always kept clean both in the rooms and common areas.

The food/drink is varied and plentiful. I'm always offered some when visiting mum which is a nice gesture.

I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class. Every member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.

The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with their individual likes and dislikes taken into account.

I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!

The care received by my mother-in-law and sister (who also resides at Heathfield Court Care Home) is excellent. The staff are kind and helpful and if you have any concerns these will be dealt with quickly. Because my sister was receiving such good care my Mother-in-Law chose Heathfield Care Home to move in to.

Mum has been at Heathfield Court Care Home for 2 years now and has never been unhappy or asked if she could go home. The staff are all so hard working under conditions at times that can be very difficult, all of which they do with patience and with a smile. Mum's room is always clean and tidy and the girls take such good care in keeping it that way. The staff always make a fuss of mum and she loves that. She always enjoys joining in with the activities and there is always something going on to keep them stimulated which is great. The trips that they are taken on are always enjoyed and the entertainment is something they all love and it is so nice to see them all singing and dancing.

Heathfield is very family focused, and this is clearly evident during their social events, which are always packed with residents and their families. I usually have lunch with my dad once or twice a week, and the management team is always welcoming and supportive.

Mum has been a resident since May 2023. Thanks to the alert professionalism of all of the staff mum is safe, well looked after, healthy and content. The in-house hairdressers are gentle, caring with cutting and curling Mum's hair. The variety of entertainment and weekly programs are very stimulating for residents and heartfelt for families. Immaculate housekeeping and deliciously planned culinary menus. I feel comfortable visiting mum and have enjoyed seeing the love and friendships mum has in her new life. I acknowledge mums decline and realise mum no longer knows or recognises me as her daughter, but it's ok as I now accept and realise the staff are now mums family and the residents are mums companions. Finally the in house training I attended has helped me considerably.

They really go the extra mile and mum was given her wish to attend her grandson's Christmas wedding when a member of staff brought and accompanied her. A dream come true.

My mum moved to Heathfield in April 2024. She has been very content since living there and seems happy and appropriately fulfilled. There are enough activities and interactions to keep her stimulated. She always looks clean, appropriately dressed and nicely styled hair. The staff all seem friendly and caring. The environment is clean and well maintained. The garden and patio areas are excellent and big enough size to accommodate all residents and their visitors.

Everyone is very pleasant and helpful considering the issues I have. Nothing is too much trouble. It was lovely to be offered a meal so that we could sit with Dad too and not be hurried along.

Thank you to the manager and the whole team for your wonderful care.

We also deeply appreciate how the team supported our family with regular check-ins and thoughtful enquiries about our well-being. The attentiveness/consideration exemplifies the compassionate care that defines Heathfield. It has left a lasting impact on us, we will always remember the kindness/support provided.

After Mum's stroke in March, we decided as a family to put Mum into residential repsite. I found Heathfield Court and heard the glowing reviews. After a visit, we decided instantly that this was the place for Mum. We couldn't be happier with our decision, the staff, rooms, gardens and atmosphere are homely and welcoming. The manager and her team have made us feel like a part of the family and we couldn't be more grateful for the love and care they give to my mother.

Mum has been cared for very well. In fact, she looked better than for ages, and as a family that makes us very happy, as it is always a difficult decision to choose a care home, although we call it Heathfield rather than a care home. Just feels better. The staff are excellent, activities really good. To summarise would say Heathfield has helped ever so much, for both Mum and us.