Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)
Nothing is too much trouble and the staff are caring and professional.Tracy H(Daughter of Resident/Service User)
Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and...
Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and fun group exercise to gardening club.
Residents are supported to maintain links with the local community, building friendships with school children and visiting performers, as well as enjoying regular minibus excursions to historical sites, museums, tea rooms, and nature reserves. The home also runs a ‘make a wish’ initiative, granting residents’ wishes, big and small.
Set over three floors, the elegant and welcoming home features beautiful en-suite bedrooms, relaxing lounges and a bustling bistro. There is an on-site library, cinema, spa and hair salon, all surrounded by tranquil landscaped gardens and a sunny roof terrace. The home also offers the latest in dementia aid technology from Tovertafel digital games table to sensory spa bathrooms.
Heathfield Court is home to affectionate rescue dogs, Trixie and Lulu. Residents enjoy petting and grooming the lovable duo, as well as taking them for walks in the garden and surrounding countryside.
In September 2023, Heathfield Court was voted among the Top 20 care homes in London by carehome.co.uk, for the second-time. It was also a Regional Finalist for the Putting People First Award in the Great British Care Awards 2023.
Loading travel time
Care Provided by Heathfield Court Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 66 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,950
From £1,950
Residential Dementia Care
From £1,950
From £1,950
Nursing Care
From £2,200
From £2,200
Nursing Dementia Care
From £2,250
From £2,250
Contact Heathfield Court Care Home to confirm what's included and get a personalised quote:
Fees are a baseline figure and subject to change following an individual assessment of care needs.
When paying for Self Funded Nursing Care, you may be approved for FNC which currently stands at £267.68. This would be deducted from the Self Funded Nursing Fee.
Fees include Hair, Podiatry, Papers etc. Please enquire for full details.
The price(s) shown are provided by the care home. Contact Heathfield Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Heathfield Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home is a very important decision with lots of factors to consider. We would encourage you to visit us and meet our friendly team during a tour around our beautiful home where we can chat about yours, or your loved one's needs and how we may be able to help.
Remote Tours of Heathfield Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home, especially when it's not possible for you to visit us in person, can sometimes feel stressful and overwhelming. We are therefore pleased to be able to offer remote tours where we can still chat about yours or your loved one's needs before we show you around our beautiful home.
Heathfield Court Care Home has a Review Score of 9.9 (9.911) out of 10, based on 34 reviews in the last 2 years. Over all time Heathfield Court Care Home has 136 reviews.
Review from Elaine W (Daughter of Resident) published on 1 August 2019 Submitted via Website•
Overall Experience
The care and assistance give by all the staff at Heathfield Court was exemplary. Mum needed respite care and stayed at Heathfield for approx one month. The facilities are wonderful and there was a full and varied events program with something for everyone. Mum had a lovely private ground floor room...
The care and assistance give by all the staff at Heathfield Court was exemplary. Mum needed respite care and stayed at Heathfield for approx one month. The facilities are wonderful and there was a full and varied events program with something for everyone. Mum had a lovely private ground floor room with access to a private outside patio area - it was all beautifully clean and tidy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison B (Niece of Resident) published on 8 May 2019 Submitted via Postal Review Card•
Overall Experience
A very welcoming environment and I feel the staff genuinely care for the residents. It is a happy place. The rooms are clean and residents seem happy and content. Staff contact me when necessary so I don't worry that anything is wrong. I would not hesitate to recommend this home.
A very welcoming environment and I feel the staff genuinely care for the residents. It is a happy place. The rooms are clean and residents seem happy and content. Staff contact me when necessary so I don't worry that anything is wrong. I would not hesitate to recommend this home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Annie E (Great Great-Niece of Resident) published on 31 January 2019 Submitted via Website•
Overall Experience
My Great Aunt went into Heathfield Court for nursing end of life care. I have to say it was the best experience we could possibly have asked for. From the moment we walked through the door and the administrator greeted us to the day my Great Aunt sadly passed away. All the staff were so kind and...
My Great Aunt went into Heathfield Court for nursing end of life care. I have to say it was the best experience we could possibly have asked for. From the moment we walked through the door and the administrator greeted us to the day my Great Aunt sadly passed away. All the staff were so kind and caring not just with my Great Aunt but with us as a family. The Manager really took time out of her day to make sure we were all looked after, she really went above and beyond and we will always be grateful.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D J (Daughter of Resident) published on 17 January 2019 Submitted via Postal Review Card•
Overall Experience
My sister and I are very happy with the home and the care and all of the staff. The atmosphere here is always relaxed. The décor is tasteful and stylish. Every member of staff that we have met has been genuinely caring and kind. The staff are friendly and professional.
Most importantly, after a...
My sister and I are very happy with the home and the care and all of the staff. The atmosphere here is always relaxed. The décor is tasteful and stylish. Every member of staff that we have met has been genuinely caring and kind. The staff are friendly and professional.
Most importantly, after a year of our mum being in hospital, we, at last, do not worry about her or her care when we say goodbye after our visits. Heathfield is a special place.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret L (Respite Resident) published on 28 November 2018 Submitted via Postal Review Card•
Overall Experience
I was treated with care and respect. My wishes were important to staff.
I was treated with care and respect. My wishes were important to staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M K (Daughter-in-law of Resident) published on 1 November 2018 Submitted via Postal Review Card•
Overall Experience
Could not have wished for a better place for my mum-in-law to be cared for.
Such a pity she was not well enough to enjoy all the facilities provided. Staff and care all superb.
Could not have wished for a better place for my mum-in-law to be cared for.
Such a pity she was not well enough to enjoy all the facilities provided. Staff and care all superb.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian W (Daughter of Resident) published on 25 September 2018 Submitted via Postal Review Card•
Overall Experience
Mum is very well looked after. Some hiccups when change of management and lots of staff changes. Staff support relatives and are kind.
I feel that at times more staff are required to help with personal care on the nursing floor. Lovely bathroom but staff do not have time to use this with...
Mum is very well looked after. Some hiccups when change of management and lots of staff changes. Staff support relatives and are kind.
I feel that at times more staff are required to help with personal care on the nursing floor. Lovely bathroom but staff do not have time to use this with residents. Mum has only had one bath which she enjoyed very much
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Niece of Resident) published on 24 January 2018 Submitted via Website•
Overall Experience
First class establishment. Well managed, clean and friendly. More than anything, the staff are fantastic. The care they gave my relative was exceptional, not once did I worry about her security and care. I would highly recommend Heathfield Court, they go beyond any expectations and leave you...
First class establishment. Well managed, clean and friendly. More than anything, the staff are fantastic. The care they gave my relative was exceptional, not once did I worry about her security and care. I would highly recommend Heathfield Court, they go beyond any expectations and leave you confident that the care provided will be second to none.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary P (Son of Resident) published on 27 October 2017 Submitted via Postal Review Card•
Overall Experience
Lovely new home, open about 1 year, a vast improvement on the last one. Great staff, great surrounds, a real pleasure for both my mother and visitors. Cannot fault this home at all. Staff go above and beyond.
Lovely new home, open about 1 year, a vast improvement on the last one. Great staff, great surrounds, a real pleasure for both my mother and visitors. Cannot fault this home at all. Staff go above and beyond.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terence H (Husband of Resident) published on 27 October 2017 Submitted via Postal Review Card•
Overall Experience
Excellent all round care home in every way.
Excellent all round care home in every way.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clive L (Son of Resident) published on 27 October 2017 Submitted via Postal Review Card•
Overall Experience
We moved my mother here from another local home. The difference could not be greater in every way. She is happy here and we are happy to visit and leave knowing she is being well looked after.
We moved my mother here from another local home. The difference could not be greater in every way. She is happy here and we are happy to visit and leave knowing she is being well looked after.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan T (Brother-in-law of Resident) published on 27 October 2017 Submitted via Postal Review Card•
Overall Experience
This is a new home but in a relatively short time, it has developed an exceptional standard of care. The staff are caring and committed and led by an amazing management team.
Involvement and engagement are at the forefront of what they do.
This is a new home but in a relatively short time, it has developed an exceptional standard of care. The staff are caring and committed and led by an amazing management team.
Involvement and engagement are at the forefront of what they do.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola W (Relative of Resident) published on 27 October 2017 Submitted via Postal Review Card•
Overall Experience
The manager and her deputy run the care home with attention, not just to the residents but to their environment too. They also pay attention to the relatives and the small details that make for a very 'tight ship'.
The home is very well run, everybody - nursing, cleaning, maintenance, kitchen,...
The manager and her deputy run the care home with attention, not just to the residents but to their environment too. They also pay attention to the relatives and the small details that make for a very 'tight ship'. The home is very well run, everybody - nursing, cleaning, maintenance, kitchen, carers, laundry, bistro and entertainment staff all know the residents and make it their job to find out about the residents who treat them with respect.
We are always made to feel most welcome with nothing is too much trouble for the staff. It's the place I would want to go to!!!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T D (Daughter of Resident) published on 25 October 2017 Submitted via Postal Review Card•
Overall Experience
I feel fortunate to have secured a place for our mum in Heathfield Court. The standard of care, the environment, activities, housekeeping and food are all excellent.
From the home manager and deputy, nurses, carers and the "wider team" all treat our mum and other residents with great care and...
I feel fortunate to have secured a place for our mum in Heathfield Court. The standard of care, the environment, activities, housekeeping and food are all excellent.
From the home manager and deputy, nurses, carers and the "wider team" all treat our mum and other residents with great care and respect. You have the sense that they genuinely care, not just caring for, but caring about our mum (and others).
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Daughter of Resident) published on 24 October 2017 Submitted via Postal Review Card•
Overall Experience
Warm welcome, staff always willing to chat and keep relatives informed. Good activities and lovely accommodation.
Warm welcome, staff always willing to chat and keep relatives informed. Good activities and lovely accommodation.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gemma Louise L (Granddaughter of Resident) published on 13 October 2017 Submitted via Postal Review Card•
Overall Experience
I think the care home is very nice and has lovely people here. My nan is very happy here and the carers are lovely. The place is clean and friendly, lively and great company.
I love visiting my family and the company is exceptional.
I think the care home is very nice and has lovely people here. My nan is very happy here and the carers are lovely. The place is clean and friendly, lively and great company.
I love visiting my family and the company is exceptional.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
News
19 Oct 2026
Residents, families and team members from an Erith care home donned their brightest 80s gear and took to the streets for a fun-filled charity walk. Around 40 people from Heathfield...
24 Sep 2026
Four generations of one family enjoyed a special day beside the seaside when 104-year-old Marjorie Seaman took a trip to Hastings. Marjorie Seaman, who is the oldest resident at Heathfield...
04 Jun 2026
Residents at a care home in Erith travelled to Malta without leaving their chairs thanks to an immersive armchair travel experience inspired by a resident’s cherished holiday memories. Each month,...
There are no accreditations posted yet for Heathfield Court Care Home.
Meet the Team (1)
Nikki MartinJob Title Home ManagerJoined 2023
Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a...
Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a natural flair for person-centred care, Nikki’s talent was quickly recognised, as she progressed to a team leader, then later head of care.
Nikki’s dedication, passion and unwavering ability to bring joy to others, shone through year after year, and it wasn’t long before she took on the role of deputy manager. She even chose to move into Heathfield Court during the early days of the pandemic, to provide care and reassurance to our residents and wider team.
A graduate of our Management Academy, Nikki excelled in our training programme for aspiring leaders in 2021. Throughout this time, she was personally mentored by Carebase business manager and former home manager Gina Kitchenham. Nikki became Heathfield Court’s registered home manager in 2023.
Nikki shares that: “The best part of my job is making the residents laugh and providing them with the best possible experiences in the later part of their life. That’s what makes me happy.”
When she isn’t with her Heathfield family, Nikki likes to spend time with her husband Pat and grandchildren, Khloe, 13, and Finley, 6, as well as enjoying time with her son, Thomas, and daughter Stacey – who also works at Heathfield as our receptionist!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathfield Court Care Home to verify any information. View our terms and conditions. Heathfield Court Care Home has an Enhanced Service -what an Enhanced Service includes.
