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Heathfield Court Care Home

147 Colyers Lane, Northumberland Heath, Erith, London DA8 3PB
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Beyond exceptional is how I can describe this real gem of a care home!Steve S(Son of Resident/Service User)
Heathfield Court Care Home, Erith
My friend is so happy there and she told me she wished she had moved in years agoS B(Friend of Resident/Service User)
Heathfield Court Care Home, Erith
we all know she is well cared for, all of her needs are met and she is very happy and comfortable.Dee S(Daughter-in-law of Resident/Service User)
Heathfield Court Care Home, Erith

Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.

The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.

There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and...  

Care Provided by Heathfield Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,950N/A

Contact Heathfield Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nikki Martin(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Resident's visitors are always welcome. There are no restrictions as to visiting hours/days.

Parking

  • Free on-site parking is available.

Heathfield Court Care Home Reviews (132)

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9.9

Heathfield Court Care Home has a Review Score of 9.9 (9.916) out of 10, based on 33 reviews in the last 2 years. Over all time Heathfield Court Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Margaret L (Respite Resident) published on 28 November 2018 Submitted via Postal Card
Overall Experience

I was treated with care and respect. My wishes were important to staff.

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Review from M K (Daughter-in-law of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience
Could not have wished for a better place for my mum-in-law to be cared for.

Such a pity she was not well enough to enjoy all the facilities provided. Staff and care all superb.

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Review from Gillian W (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience
Mum is very well looked after. Some hiccups when change of management and lots of staff changes.
Staff support relatives and are kind.

I feel that at times more staff are required to help with personal care on the nursing floor. Lovely bathroom but staff do not have time to use this with residents. Mum has only had one bath which she enjoyed very much

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Review from L S (Niece of Resident) published on 24 January 2018 Submitted via Website
Overall Experience

First class establishment. Well managed, clean and friendly. More than anything, the staff are fantastic. The care they gave my relative was exceptional, not once did I worry about her security and care. I would highly recommend Heathfield Court, they go beyond any expectations and leave you confident that the care provided will be second to none.

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Review from Gary P (Son of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience

Lovely new home, open about 1 year, a vast improvement on the last one. Great staff, great surrounds, a real pleasure for both my mother and visitors. Cannot fault this home at all. Staff go above and beyond.

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Review from Terence H (Husband of Resident) published on 27 October 2017 Submitted via Postal Card
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Excellent all round care home in every way.

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Review from Clive L (Son of Resident) published on 27 October 2017 Submitted via Postal Card
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We moved my mother here from another local home. The difference could not be greater in every way. She is happy here and we are happy to visit and leave knowing she is being well looked after.

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Review from Alan T (Brother-in-law of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience
This is a new home but in a relatively short time, it has developed an exceptional standard of care. The staff are caring and committed and led by an amazing management team.

Involvement and engagement are at the forefront of what they do.

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Review from Nicola W (Relative of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience
The manager and her deputy run the care home with attention, not just to the residents but to their environment too. They also pay attention to the relatives and the small details that make for a very 'tight ship'.
The home is very well run, everybody - nursing, cleaning, maintenance, kitchen, carers, laundry, bistro and entertainment staff all know the residents and make it their job to find out about the residents who treat them with respect.

We are always made to feel most welcome with nothing is too much trouble for the staff. It's the place I would want to go to!!!

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Review from T D (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience

I feel fortunate to have secured a place for our mum in Heathfield Court. The standard of care, the environment, activities, housekeeping and food are all excellent.

From the home manager and deputy, nurses, carers and the "wider team" all treat our mum and other residents with great care and respect. You have the sense that they genuinely care, not just caring for, but caring about our mum (and others).

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Review from A R (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card
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Warm welcome, staff always willing to chat and keep relatives informed. Good activities and lovely accommodation.

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Review from Gemma Louise L (Granddaughter of Resident) published on 13 October 2017 Submitted via Postal Card
Overall Experience
I think the care home is very nice and has lovely people here.
My nan is very happy here and the carers are lovely.
The place is clean and friendly, lively and great company.

I love visiting my family and the company is exceptional.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 04 Jun 2026

    Residents at a care home in Erith travelled to Malta without leaving their chairs thanks to an immersive armchair travel experience inspired by a resident’s cherished holiday memories. Each month,...

  • 09 Apr 2026

    On spotting a digger from her care home window, 97-year-old Rosina Lugg shared her wish with the care team to drive a digger, and within minutes was in the cab...

  • 06 Oct 2025

    Former police officers Colin Crisp and Colin Richards spent the day reminiscing and catching up with former colleagues as they viewed historic police cars and motorcycles at Marlowe House in...

Upcoming Events

There are no upcoming events for Heathfield Court Care Home.

Awards / Recognitions (18)

  • 30 Jan 2026Recipient: Carebase
  • 31 Jan 2025Recipient: Carebase
  • 31 Jan 2024Recipient: Carebase

Accreditations

There are no accreditations posted yet for Heathfield Court Care Home.

Meet the Team (1)

Nikki Martin
Nikki MartinJob Title:Home ManagerJoined: 2023

Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a natural flair for person-centred care, Nikki’s talent was quickly recognised, as she progressed to a team leader, then later head of care.

Nikki’s dedication, passion and unwavering ability to bring joy to others, shone through year after year, and it wasn’t long before she took on the role of deputy manager. She even chose to move into Heathfield Court during the early days of the pandemic, to provide care and reassurance to our residents and wider team.

A graduate of our Management Academy, Nikki excelled in our training programme for aspiring leaders in 2021. Throughout this time, she was personally mentored by Carebase business manager and former home manager Gina Kitchenham. Nikki became Heathfield Court’s registered home manager in 2023.

Nikki shares that: “The best part of my job is making the residents laugh and providing them with the best possible experiences in the later part of their life. That’s what makes me happy.”

When she isn’t with her Heathfield family, Nikki likes to spend time with her husband Pat and grandchildren, Khloe, 13, and Finley, 6, as well as enjoying time with her son, Thomas, and daughter Stacey – who also works at Heathfield as our receptionist!

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