Heathfield Court Care Home

What a fantastic and beautiful care home. Not at all what I expected when I visited my friend of many, many years. So friendly and welcoming, everyone was so kind and lovely. My friend is so happy there and she told me she wished she had moved in years ago. Thank you for putting that smile back on her face and taking such good care of her.

Mum appears to be settling in nicely now she has finished her initial isolation. All the staff are friendly and keen to help. I feel happy knowing that Mum is being cared for and treated with dignity and respect. I cannot thank the staff enough.

Been coming to the home for 3 years and the staff are everything, always smiling and rushing about at 50mph caring for residents. Always got time to update me on her condition. We're all proud of you carry on ladies, you're doing a wonderful job.

I would like to say how I enjoyed myself at Heathfield Court Care Home. Staff were all very caring and I was well looked after. Food was very good and a nice variety. A relative who came to see me was very impressed with the home.

Care provided to the resident was exceptional, particularly when attendance was required throughout the night. The family were fully supported in difficult times and informed were kept informed of changes in health.

I opted to move my cousin to Heathfield Court after reviewing the facilities there. The deputy manager gave us a tour of the home and we were very impressed, not only by the clean and comfortable surroundings but more so by the care and respect shown to the residents by the staff. When my cousin left the previous home, she was deemed to be immobile and in need of nursing care but since being cared for at Heathfield is now able to walk with a frame and only requires residential care. The staff at Heathfield are enabling her to live the best possible life that she can and we have seen a huge improvement in her demeanour after just a couple of weeks. The staff keep us up to date with any changes to her care needs and we are always made to feel welcome when we visit.

My mother, unfortunately, was not in this care home for long before she passed away, but in the short period she was there the carers were extremely helpful, informative and more importantly very caring towards my mum's needs.

Would have no hesitation recommending this home to anyone.

This is a superior quality care home, which requires the payment of high monthly amounts for the provision of care and accommodation. Residents are treated in a caring, loving manner and everything possible is done to safeguard their health and welfare. The programme of activities keeps them fully occupied and stimulated. The furnishings are excellent, as is the quality of staff and their supervision. The dissemination of information to relatives is always excellent and has increased during the pandemic, constantly informing of conditions, test results and changes. In the event of any query arising from relatives, it is always immediately dealt with efficiently, courteously and pleasantly.

Amazing home, fantastic staff, it’s such a relief to know that my mother-in-law is in such safe hands. The efforts that have been made over the last twelve months have shown how well organised, how thoughtful and how lovely the home and the staff are.

Relatives are also supported to excellent standards, nothing raised is ever trivialised and you are always kept informed.

I can't name all of the staff individually but I send them my warmest thanks for looking after my mother so very well indeed!

The whole family are so grateful and appreciate all the lengths Heathfield Court has gone through to protect the residents during the pandemic. Aside from that; the care that they give is second to none, and they also care about family members. They have caring and cheerful staff from management, senior carers, nurses, bistro staff, housekeeping and premises; they are all fantastic.

Very caring towards my mother and do everything they can to make her life as comforting and interesting as possible, especially when Mum is distressed. Always keep my sister and I up to date with any treatment or issues regarding Mum. We are very grateful for the way the care team look after Mum - thank you.

I have visited my friend on several occasions. Her room is always clean and well kept. The staff replace her towel and water on a regular basis. I have been welcomed by the staff on every visit. They have been kind to me and always provided me with a drink. My friend is very well cared for. This is a lovely care home.

Staff are first class, caring, considerate, pro-active, facilities are excellent. Food - Varied and of the highest quality. There is a sense of humour that radiates and is very influential in the health and well being of the residents. My friend who is in nursing care has not been out of bed since September 2019 whilst in 3 hospitals - yesterday they got him out into a chair, wonderful.

Kind and caring professional staff, resident has shown great improvement since being admitted and seems very happy.

It is a wonderful home.

Received kindness, care and attention, much needed after hospitalisation.

My thanks to the staff.