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- Heathfield Court Care Home

Beyond exceptional is how I can describe this real gem of a care home!Steve S(Son of Resident/Service User)

My friend is so happy there and she told me she wished she had moved in years agoS B(Friend of Resident/Service User)

we all know she is well cared for, all of her needs are met and she is very happy and comfortable.Dee S(Daughter-in-law of Resident/Service User)

Beyond exceptional is how I can describe this real gem of a care home!Steve S(Son of Resident/Service User)

My friend is so happy there and she told me she wished she had moved in years agoS B(Friend of Resident/Service User)

we all know she is well cared for, all of her needs are met and she is very happy and comfortable.Dee S(Daughter-in-law of Resident/Service User)

Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care.
The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical needs. They also seek to establish meaningful relationships with residents’ loved ones, involving them in life at the home.
There is a varied schedule of person-centred activities to suit all interests and abilities; from art afternoons and...
Care Provided by Heathfield Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Heathfield Court Care Home for full pricing details and T&Cs.
Contact Heathfield Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Nikki Martin(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Resident's visitors are always welcome. There are no restrictions as to visiting hours/days.
Parking
- Free on-site parking is available.
Heathfield Court Care Home Reviews (132)
Heathfield Court Care Home has a Review Score of 9.9 (9.916) out of 10, based on 33 reviews in the last 2 years.
Over all time Heathfield Court Care Home has 132 reviews.
The facilities, staff and care at Heathfield are exceptional. Mum's health has improved since she moved in and her every need is taken care of. We also feel like part of the Heathfield family - it really is a 'home from home '.
My Mum has been a resident at Heathfield Court Care Home for over 2 years, and my mum has a better social life than I do there are always lots of activities going on, with lots of entertainment and fun days. All the staff seem to be happy there and provide excellent care. Although not the cheapest care home, everything is included in the monthly fee, ie hairdressing newspapers outings entertainment etc
The staff are caring and carry out their job extremely well even under severe pressure, incidents on the floor or shortage of staff. The staff have a good knowledge of residents' needs. All employees in the home are friendly and take time to talk to families when possible. No real knowledge of activities within the home but feel it would be nice to have more for the male residents to do and more male-style objects around the home.
I have always received a warm welcome when visiting Heathfields. The staff are friendly and attentive. All areas of the home are clean and well maintained. The residents appear happy. Despite my friend's communication skills being limited, I feel confident that the staff are engaging with her and are able to assess her needs and address any concerns she has. Any worries I have have had, have always been dealt with and alleviated quickly. I feel very happy with the care that is being provided.
Mum has been a resident at Heathfield Court since March 2021. The care she receives is amazing, she was with a one-to-one live-in carer who was unable to give her the 24/7 care that was required to keep her safe and healthy. Heathfield gives mum the independence to walk around freely and mix with other residents. The food is homecooked and wholesome and my sister and I can visit whenever we want to, 24 hours a day. The residents are taken for days out and it is genuinely a lovely place to be.
I am very grateful to all the staff and management of Heathfield Court Care Home for the excellent care my relative receives. Everything is done to make life comfortable and enjoyable for all the residents and I always sense a happy atmosphere when I visit. Nothing seems too much trouble when looking after the residents and everywhere is clean and tidy - a real home. Thank you for your care.
Excellent care, good staff, pleasant environment. The Home has always met our expectations and looked after mum very well. It's quite expensive but that's the situation we're all in today and I would certainly recommend the home to others.
It is very sad that my cousin can no longer look after herself but it is reassuring that she is cared for in such a lovely home as Heathfield Court Care Home.
p.s I am a retired GP from another area and Heathfield Court is one of the best homes I have seen.
I have found the staff very helpful, welcoming and caring. I needed to move a very elderly relative quickly and they were courteous and calm in their help which was greatly appreciated at the time.
Heathfield Care Home is like a proper home and the care and support is excellent. All the nurses, management and staff actually care about all their residents and do their best to make is a happy place for them. This is very good. All the relatives and visitors are made to feel welcome. They also do activities and have resident dogs if anyone wants to pet them. Highly recommend this home.
My sister is currently a resident here having recently moved from another care home and I have to say what an amazing place it is! The home is delightful from all the furnishings to the staff to the two gorgeous little pooches. The staff are incredibly attentive, nothing is ever too much trouble and most importantly they care! They care for my sister and for us as a family with such incredible support. My sister has been so happy since shes been there The whole place has such a lovely atmosphere. There's always music playing or a film to watch and every day there are different forms of activities. The garden is an absolute joy but there are also verandas for the residents to sit on if they aren't able to get downstairs. The mini bus is a brilliant addition as it can take the residents out to garden centres or to go for pitch and putt or even to the pub for a fish and chip lunch. I really could not rate this place highly enough. Thank you so much to everyone who cares x
The staff could not have been more helpful or friendly. The care is exceptional. Not only is Mum's health improving but she is so happy. A great environment.
Her trips out, great food, clean and tidy room and new friends have made this year so easy for us as family.
Staff are amazing, very friendly and caring. They are doing all they can to get Nan active and not just leaving her in bed. The home is always very clean and resident's seem happy.
I visited a lot of care homes before finding Heathfield Court Care Home, I knew when I walked around and spoke with the Deputy Manager that it would be the only place for my Mum. Mum has high complex needs, the staff worked hard to get to know and understand her needs, keeping me in the loop throughout and taking on board tips and advice as I had helped care for Mum at home for a long time. Each staff member has something unique with the care they give my mum, one is keen to keep my Mum's facial hair in order as she would want that for her Mum and another has really made me think about what my Mum does and doesn't understand by recognising behavioural clues, the deputy manager sings an awful rendition of 'over the rainbow' which makes Mum light up. The standard of the care home team is a reflection on the leadership team at Heathfield Court - I wouldn't want Mum to be anywhere else.
What a wonderful home Heathfield Court Care Home is. From management, nursing, carers and reception all are so understanding and kind. Food facilities, extremely good. I am very happy to leave my loved one in their care. I have peace of mind.
What a fantastic and beautiful care home. Not at all what I expected when I visited my friend of many, many years. So friendly and welcoming, everyone was so kind and lovely. My friend is so happy there and she told me she wished she had moved in years ago. Thank you for putting that smile back on her face and taking such good care of her.
Mum appears to be settling in nicely now she has finished her initial isolation. All the staff are friendly and keen to help. I feel happy knowing that Mum is being cared for and treated with dignity and respect. I cannot thank the staff enough.
Been coming to the home for 3 years and the staff are everything, always smiling and rushing about at 50mph caring for residents. Always got time to update me on her condition. We're all proud of you carry on ladies, you're doing a wonderful job.
I would like to say how I enjoyed myself at Heathfield Court Care Home. Staff were all very caring and I was well looked after. Food was very good and a nice variety. A relative who came to see me was very impressed with the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 04 Jun 2026
Residents at a care home in Erith travelled to Malta without leaving their chairs thanks to an immersive armchair travel experience inspired by a resident’s cherished holiday memories. Each month,...
- 09 Apr 2026
On spotting a digger from her care home window, 97-year-old Rosina Lugg shared her wish with the care team to drive a digger, and within minutes was in the cab...
- 06 Oct 2025
Former police officers Colin Crisp and Colin Richards spent the day reminiscing and catching up with former colleagues as they viewed historic police cars and motorcycles at Marlowe House in...
There are no upcoming events for Heathfield Court Care Home.
Accreditations
There are no accreditations posted yet for Heathfield Court Care Home.
Meet the Team (1)

Nikki began her inspirational career in care back in 1988 and joined Heathfield Court as a senior carer in 2018, a year after we opened. Showing a natural flair for person-centred care, Nikki’s talent was quickly recognised, as she progressed to a team leader, then later head of care.
Nikki’s dedication, passion and unwavering ability to bring joy to others, shone through year after year, and it wasn’t long before she took on the role of deputy manager. She even chose to move into Heathfield Court during the early days of the pandemic, to provide care and reassurance to our residents and wider team.
A graduate of our Management Academy, Nikki excelled in our training programme for aspiring leaders in 2021. Throughout this time, she was personally mentored by Carebase business manager and former home manager Gina Kitchenham. Nikki became Heathfield Court’s registered home manager in 2023.
Nikki shares that: “The best part of my job is making the residents laugh and providing them with the best possible experiences in the later part of their life. That’s what makes me happy.”
When she isn’t with her Heathfield family, Nikki likes to spend time with her husband Pat and grandchildren, Khloe, 13, and Finley, 6, as well as enjoying time with her son, Thomas, and daughter Stacey – who also works at Heathfield as our receptionist!
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