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Northumberland Road, Maidstone, ME15 7TA
View Full Details of Maplewood CourtLatest Reviews for Maplewood Court
25 September 2025
Our dad was only a resident for a few weeks, but we know that he settled in well and made a few friends and enjoyed his short stay. It was clear from the start that all the staff were engaged, happy and enthusiastic about everything they did. That was also born out when we attended the Summer Open Day event when we were particularly pleased to see that fun and energy that continued day after day with the residents and not just for the open day event. The final week was obviously more difficult but with the loving care that your team gave, that time was so much easier for him. All the staff involved were wonderful and the care and support that you showed to us during that difficult time was exceptional. Words cannot fully express how grateful we are to all the staff involved, you were all wonderful and we thank you all.
23 September 2025
A very warm welcome, excellent staff, beautifully kept reception and cafe. Very clean everywhere.
18 September 2025
I viewed Maplewood and was extremely impressive with the whole place. Very modern and clean with fabulous facilities. The staff and management were so helpful and kind. Nothing is any trouble for them. Always staff on hand to answer any questions. A lovely reception from staff, management on every visit. 'A breath of fresh air to me'.
08 July 2025
My grandmother has gone from strength to strength since moving into Maplewood back in Spring 2024 (after breaking her hip weeks before following her 90th birthday) and this is all thanks to the wonderful care and attention from all staff. Her medical needs were high when she first became a resident so she was upstairs then once she was more mobile, it was suggested that she move downstairs where she thrives even more as she loves to sit and watch all that goes on. My grandmother is unique and the staff were quick to learn her ways and adapt how they deal with her. They are always friendly and there to speak to upon a visit. We visit regularly with our own young family along with the children we care for daily and are always made to feel welcome too. The residents have activities on daily and are always invited along but never pushed if they choose not to participate. She says she is enjoying her new home, is treated like royalty and with respect and does not wish to go home.
02 July 2025
Uncle taken in for two weeks respite care. Treated with respect and dignity in very clean and modern accommodation. Overall very impressed.
17 April 2025
The Care home have been excellent. The staff are friendly and caring. Whenever there are issues, Mother has had a fall etc. they have been quick to contact the family, reassure us and advise us what they are doing and what we need to do. I cannot fault anything they have in the care of my Mother!
16 April 2025
I cannot praise or thank Maplewood Court enough for everything they have done for my mum. The home is luxurious, clean and a real home from home, but best of all is the care that they provide. All the staff are friendly, approachable and really care for the residents. They have transformed my mum back to her old self and for that I will be eternally grateful. I would recommend this home to anyone. It's excellent.
11 April 2025
It was so important to find the best nursing care for my mother in law to cater for her physical, medical and well being care. From the first telephone call through to my mother in law arriving from hospital - it has been so smooth and reassuring. We really could not have found a more ideal home than Maplewood Court. It is such a modern, safe and calming place where my wife and I plus daughter know our mother in law is being constantly supported. The wonderful rooms, lovely lounges and hotel feel to the whole environment helped my mother in law settle in. The absolute stand out is the truly amazing staff who focus on kind and thoughtful nursing and pastoral care. The wide range of restaurant standard food and menus has made my mother in law to re-love food again.
25 March 2025
My Mum has been a resident at Maplewood Court for several years. I visited several homes before my Mum moved into care and Maplewood was by far the best. My Mum is so well looked after and all the staff are always welcoming when family members visit. The staff are very good to her and she always appears to be happy considering she severe dementia and is bed ridden. Id like to thank all the staff for all they do.
20 March 2025
We really could not have found a lovelier home for our dear Mum than Maplewood Court. It is such a beautiful and therapeutic place to be, where Mum, and all of our family, feel valued and cared for. The staff are so kind, and we have the peace of knowing that she really is in the best of care. Mum used to love going out to coffee shops, and so the 'Bistro' is a lovely area where we sit with her, and have a cuppa and a piece of home made cake. For many years, Mum liked to paint with watercolours, and a lovely lady who does crafts with the residents, has been helping her to begin enjoying her painting again, which is so lovely to see. We truly can't tell you how very thankful we are for the blessing that is Maplewood Court.
19 March 2025
Our initial experience of Maplewood Court and their excellent staff team is very positive indeed. From the very first phone call we made as novices to this sector to where we are now, well informed and assisted at every stage to select appropriate care for my aunt. My aunt, initially a reluctant resident, was within a few short weeks at the hands of caring, friendly staff exercising their many skills to introduce her to the rhythms and activities of the home, settling beautifully and looks and feels much happier and healthier than when she arrived. She now feels involved and accepted by a good circle of friends and attends most activities, not to mention having her hair styled regularly and looking forward to the ministrations of the chiropodist. So much so we often find it difficult to catch her in her room when ringing her. We cannot fault the care and the attention to detail in the home, all queries are dealt with speedily and followed up whenever necessary.
14 January 2025
My mother spent the last 15 months of her life at Maplewood Court until she passed away recently. During this time, she was extremely happy and received fantastic care from the team at the Maplewood Court care home. From the top down, I have never seen so many smiling, welcoming and caring personnel. Nothing was too much trouble, there was always staff on hand to provide any assistance and motivation. My mother was involved in a variety of daily activities and really looked forward to her weekly "pamper" session with the hairdresser. Our family could not have been happier with the love and care that our mum received at Maplewood Court care home and we would like to take this opportunity of thanking everyone for their amazing contribution to her life.
25 November 2024
Maplewood Court has been home to my Dad for the last 2 years until he sadly passed away recently. Dad received excellent care, he was not always the easiest of residents but the team showed understanding, care and patience always. The home itself is fabulous and clean and nothing is too much trouble for anyone. Thank you to you all.
22 November 2024
I cannot fault the physical and emotional care given to my mother during her five-month residence and especially in her last week. The facilities and catering in the home are excellent but, more importantly, the staff are without exception supportive, caring and loving. It is hard to place a loved one in someone else's care but I couldn't have wished for better.
07 November 2024
Thank you for looking after my mum after her operation it was brilliant respite for her she made new friends and loved the food and activities. From hospital to care home was a smooth transition. Once again thank you to the all staff you are amazing.
16 September 2024
A bright, cheerful home. Friendly, responsive and caring staff. Lovely facilities. Food choices very good. Laundry service staff were cheerful and very efficient. No items lost and my clothes all returned to me according to the manufacturer's labels. I would thoroughly recommend this home. I stayed for 2 weeks post-op respite care.
04 September 2024
From the minute my mother arrived at Maplewood two years ago, until her final passing recently, the service from the team at Maplewood has been excellent. Whilst my mother was a spirited and determined individual, she received a consistent and compassionate high level of care. Our family felt she was always in a safe place with her best interests always taken into account. The home was spotlessly clean, the quality of the food perfectly suited and nothing was ever too much trouble. The whole team must be commended and we are grateful for their attention.
01 August 2024
We were really impressed with the care and the facilities. My mother was so much happier at the home. The staff were lovely and friendly. The atmosphere was so relaxing. The communication was timely and kept us informed of my mother's condition, which was reassuring as both my brother and I are not local. Thank you.
12 March 2024
Mum moved into Maplewood Court in July 2023 after a very bad experience at an assessment centre. The staff spent time and effort to make my Mum feel safe and secure at Maplewood. There were reviews every month about how Mum was doing and also residents' family meetings held regularly where we had a chance to talk with the Manager and other families. Mum had dementia and was not always easy but the staff dealt with her as if she was one of their family. She passed away in early February. The staff took care of Mum but also ensured that the family was ok too. It was clear that they cared about Mum a lot and did everything to make her last couple of days as comfortable as possible. The manager came in to check on us and even the reception staff made sure we were ok on our arrival and departure each day. I could not have asked for more for Mum and highly recommend Maplewood Court.
16 January 2024
I was there for respite care. Everyone was cheerful and introduced themselves, so a very friendly environment. Everywhere was very clean. I felt well cared for and safe.
Latest Reviews for Maplewood Court
25 September 2025
Our dad was only a resident for a few weeks, but we know that he settled in well and made a few friends and enjoyed his short stay. It was clear from the start that all the staff were engaged, happy and enthusiastic about everything they did. That was also born out when we attended the Summer Open Day event when we were particularly pleased to see that fun and energy that continued day after day with the residents and not just for the open day event. The final week was obviously more difficult but with the loving care that your team gave, that time was so much easier for him. All the staff involved were wonderful and the care and support that you showed to us during that difficult time was exceptional. Words cannot fully express how grateful we are to all the staff involved, you were all wonderful and we thank you all.
23 September 2025
A very warm welcome, excellent staff, beautifully kept reception and cafe. Very clean everywhere.
18 September 2025
I viewed Maplewood and was extremely impressive with the whole place. Very modern and clean with fabulous facilities. The staff and management were so helpful and kind. Nothing is any trouble for them. Always staff on hand to answer any questions. A lovely reception from staff, management on every visit. 'A breath of fresh air to me'.
08 July 2025
My grandmother has gone from strength to strength since moving into Maplewood back in Spring 2024 (after breaking her hip weeks before following her 90th birthday) and this is all thanks to the wonderful care and attention from all staff. Her medical needs were high when she first became a resident so she was upstairs then once she was more mobile, it was suggested that she move downstairs where she thrives even more as she loves to sit and watch all that goes on. My grandmother is unique and the staff were quick to learn her ways and adapt how they deal with her. They are always friendly and there to speak to upon a visit. We visit regularly with our own young family along with the children we care for daily and are always made to feel welcome too. The residents have activities on daily and are always invited along but never pushed if they choose not to participate. She says she is enjoying her new home, is treated like royalty and with respect and does not wish to go home.
02 July 2025
Uncle taken in for two weeks respite care. Treated with respect and dignity in very clean and modern accommodation. Overall very impressed.
17 April 2025
The Care home have been excellent. The staff are friendly and caring. Whenever there are issues, Mother has had a fall etc. they have been quick to contact the family, reassure us and advise us what they are doing and what we need to do. I cannot fault anything they have in the care of my Mother!
16 April 2025
I cannot praise or thank Maplewood Court enough for everything they have done for my mum. The home is luxurious, clean and a real home from home, but best of all is the care that they provide. All the staff are friendly, approachable and really care for the residents. They have transformed my mum back to her old self and for that I will be eternally grateful. I would recommend this home to anyone. It's excellent.
11 April 2025
It was so important to find the best nursing care for my mother in law to cater for her physical, medical and well being care. From the first telephone call through to my mother in law arriving from hospital - it has been so smooth and reassuring. We really could not have found a more ideal home than Maplewood Court. It is such a modern, safe and calming place where my wife and I plus daughter know our mother in law is being constantly supported. The wonderful rooms, lovely lounges and hotel feel to the whole environment helped my mother in law settle in. The absolute stand out is the truly amazing staff who focus on kind and thoughtful nursing and pastoral care. The wide range of restaurant standard food and menus has made my mother in law to re-love food again.
25 March 2025
My Mum has been a resident at Maplewood Court for several years. I visited several homes before my Mum moved into care and Maplewood was by far the best. My Mum is so well looked after and all the staff are always welcoming when family members visit. The staff are very good to her and she always appears to be happy considering she severe dementia and is bed ridden. Id like to thank all the staff for all they do.
20 March 2025
We really could not have found a lovelier home for our dear Mum than Maplewood Court. It is such a beautiful and therapeutic place to be, where Mum, and all of our family, feel valued and cared for. The staff are so kind, and we have the peace of knowing that she really is in the best of care. Mum used to love going out to coffee shops, and so the 'Bistro' is a lovely area where we sit with her, and have a cuppa and a piece of home made cake. For many years, Mum liked to paint with watercolours, and a lovely lady who does crafts with the residents, has been helping her to begin enjoying her painting again, which is so lovely to see. We truly can't tell you how very thankful we are for the blessing that is Maplewood Court.
19 March 2025
Our initial experience of Maplewood Court and their excellent staff team is very positive indeed. From the very first phone call we made as novices to this sector to where we are now, well informed and assisted at every stage to select appropriate care for my aunt. My aunt, initially a reluctant resident, was within a few short weeks at the hands of caring, friendly staff exercising their many skills to introduce her to the rhythms and activities of the home, settling beautifully and looks and feels much happier and healthier than when she arrived. She now feels involved and accepted by a good circle of friends and attends most activities, not to mention having her hair styled regularly and looking forward to the ministrations of the chiropodist. So much so we often find it difficult to catch her in her room when ringing her. We cannot fault the care and the attention to detail in the home, all queries are dealt with speedily and followed up whenever necessary.
14 January 2025
My mother spent the last 15 months of her life at Maplewood Court until she passed away recently. During this time, she was extremely happy and received fantastic care from the team at the Maplewood Court care home. From the top down, I have never seen so many smiling, welcoming and caring personnel. Nothing was too much trouble, there was always staff on hand to provide any assistance and motivation. My mother was involved in a variety of daily activities and really looked forward to her weekly "pamper" session with the hairdresser. Our family could not have been happier with the love and care that our mum received at Maplewood Court care home and we would like to take this opportunity of thanking everyone for their amazing contribution to her life.
25 November 2024
Maplewood Court has been home to my Dad for the last 2 years until he sadly passed away recently. Dad received excellent care, he was not always the easiest of residents but the team showed understanding, care and patience always. The home itself is fabulous and clean and nothing is too much trouble for anyone. Thank you to you all.
22 November 2024
I cannot fault the physical and emotional care given to my mother during her five-month residence and especially in her last week. The facilities and catering in the home are excellent but, more importantly, the staff are without exception supportive, caring and loving. It is hard to place a loved one in someone else's care but I couldn't have wished for better.
07 November 2024
Thank you for looking after my mum after her operation it was brilliant respite for her she made new friends and loved the food and activities. From hospital to care home was a smooth transition. Once again thank you to the all staff you are amazing.
16 September 2024
A bright, cheerful home. Friendly, responsive and caring staff. Lovely facilities. Food choices very good. Laundry service staff were cheerful and very efficient. No items lost and my clothes all returned to me according to the manufacturer's labels. I would thoroughly recommend this home. I stayed for 2 weeks post-op respite care.
04 September 2024
From the minute my mother arrived at Maplewood two years ago, until her final passing recently, the service from the team at Maplewood has been excellent. Whilst my mother was a spirited and determined individual, she received a consistent and compassionate high level of care. Our family felt she was always in a safe place with her best interests always taken into account. The home was spotlessly clean, the quality of the food perfectly suited and nothing was ever too much trouble. The whole team must be commended and we are grateful for their attention.
01 August 2024
We were really impressed with the care and the facilities. My mother was so much happier at the home. The staff were lovely and friendly. The atmosphere was so relaxing. The communication was timely and kept us informed of my mother's condition, which was reassuring as both my brother and I are not local. Thank you.
12 March 2024
Mum moved into Maplewood Court in July 2023 after a very bad experience at an assessment centre. The staff spent time and effort to make my Mum feel safe and secure at Maplewood. There were reviews every month about how Mum was doing and also residents' family meetings held regularly where we had a chance to talk with the Manager and other families. Mum had dementia and was not always easy but the staff dealt with her as if she was one of their family. She passed away in early February. The staff took care of Mum but also ensured that the family was ok too. It was clear that they cared about Mum a lot and did everything to make her last couple of days as comfortable as possible. The manager came in to check on us and even the reception staff made sure we were ok on our arrival and departure each day. I could not have asked for more for Mum and highly recommend Maplewood Court.
16 January 2024
I was there for respite care. Everyone was cheerful and introduced themselves, so a very friendly environment. Everywhere was very clean. I felt well cared for and safe.