Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Merceode Lodge

stars
stars 27 February 2026
Amazing brand new care home with all usual extras included in a very fair cost. Exceptional staff and friendly approach to any requests. This care homes standards, design and performance are truly excellent
Review from Peter R (Husband of Resident/Service User)
stars
stars 27 February 2026
I cannot thank Merceode lodge enough. I have been trying for years to get the help support that my Aunt needs from professionals, she was there less than 24 hours and they already put things in place for her. They are accommodating helpful and friendly. I hope that when I need to go into a home
I can go into somewhere like this. Thank you
Review from S C (Niece of Resident/Service User)