Submit a Review for Oak Hall Care Home
Wispers Lane, Haslemere, GU27 1AB
View Full Details of Oak Hall Care HomeLatest Reviews for Oak Hall Care Home
02 December 2025
As I had not seen your client for two years it really was a lovely surprise to see her in such lovely surroundings. I was most impressed by the cheerfulness of all the staff and this was also evident when visiting my mother, who is clearly well cared for both physically and mentally.
28 November 2025
Oak Hall has been the full time care of my mother since November 2023. I live in Australia, and this is my first visit since she joined the team. Ma has been exceptionally well looked after. The staff are excellent. The venue is great. Ma is looking really well. When she arrived initially, she was very unwell. She is now in great form. Thank you very much.
28 November 2025
The staff are fabulous and provide outstanding care. The team is led by Dawn, Jane and Rosemarie. Each is outstanding in their own field. Above all, they care for all their residents. I am in no doubt that my mother's quality of life is vastly improved by being in Oak Hall. Thank you.
03 November 2025
Being resident in Spain, I don't get to see my aunt that frequently. Last time I saw her was in the winter of 2023. Sadly, since then, she has suffered a debilitating stroke and is now confined to a wheelchair. On a recent trip to the UK, I visited my aunt at Oak Hall and was delighted to see how well looked after she was. From her comfortable room, to the glorious grounds and building, and, of course, the dedicated and caring staff, I was so impressed with Oak Hall. My aunt is clearly happy and at home at Oak Hall which is the most important thing. We were able to have lunch together in the Bistro which gave my aunt the feeling that she was in a top class hotel rather than a care home. Just to add, the food was of an exceptionally high quality; clearly homemade, healthy and well-balanced. I can't recommend Oak Hall enough, and being so far away from my aunt, I feel comforted that she's in such good hands. I would unreservedly recommend Oak Hall for anyone's loved one.
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for. My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world. All the staff at Reception had a friendly word as we walked passed them to get coffee.
11 July 2025
My grandmother is in this care home and she has always been very well looked after by the team at Oak Hall. The staff are all very kind and very welcoming to all of the family whenever we go in to see our grandmother.
11 July 2025
My grandmother has been at Oak Hall for the last four years and I have only great things to say about the care she ahs received during this time. She was certainly not easy at the beginning of her time and the staff were incredibly patient!
10 July 2025
The care provided by Oak Hall has been kind and attentive. The staff are all very professional and caring and treat the residents with respect and dignity.
Latest Reviews for Oak Hall Care Home
02 December 2025
As I had not seen your client for two years it really was a lovely surprise to see her in such lovely surroundings. I was most impressed by the cheerfulness of all the staff and this was also evident when visiting my mother, who is clearly well cared for both physically and mentally.
28 November 2025
Oak Hall has been the full time care of my mother since November 2023. I live in Australia, and this is my first visit since she joined the team. Ma has been exceptionally well looked after. The staff are excellent. The venue is great. Ma is looking really well. When she arrived initially, she was very unwell. She is now in great form. Thank you very much.
28 November 2025
The staff are fabulous and provide outstanding care. The team is led by Dawn, Jane and Rosemarie. Each is outstanding in their own field. Above all, they care for all their residents. I am in no doubt that my mother's quality of life is vastly improved by being in Oak Hall. Thank you.
03 November 2025
Being resident in Spain, I don't get to see my aunt that frequently. Last time I saw her was in the winter of 2023. Sadly, since then, she has suffered a debilitating stroke and is now confined to a wheelchair. On a recent trip to the UK, I visited my aunt at Oak Hall and was delighted to see how well looked after she was. From her comfortable room, to the glorious grounds and building, and, of course, the dedicated and caring staff, I was so impressed with Oak Hall. My aunt is clearly happy and at home at Oak Hall which is the most important thing. We were able to have lunch together in the Bistro which gave my aunt the feeling that she was in a top class hotel rather than a care home. Just to add, the food was of an exceptionally high quality; clearly homemade, healthy and well-balanced. I can't recommend Oak Hall enough, and being so far away from my aunt, I feel comforted that she's in such good hands. I would unreservedly recommend Oak Hall for anyone's loved one.
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for. My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world. All the staff at Reception had a friendly word as we walked passed them to get coffee.
11 July 2025
My grandmother is in this care home and she has always been very well looked after by the team at Oak Hall. The staff are all very kind and very welcoming to all of the family whenever we go in to see our grandmother.
11 July 2025
My grandmother has been at Oak Hall for the last four years and I have only great things to say about the care she ahs received during this time. She was certainly not easy at the beginning of her time and the staff were incredibly patient!
10 July 2025
The care provided by Oak Hall has been kind and attentive. The staff are all very professional and caring and treat the residents with respect and dignity.