Submit a Review for Oak Hall Care Home
Wispers Lane, Haslemere, GU27 1AB
View Full Details of Oak Hall Care HomeLatest Reviews for Oak Hall Care Home
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for. My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world. All the staff at Reception had a friendly word as we walked passed them to get coffee.
11 July 2025
My grandmother is in this care home and she has always been very well looked after by the team at Oak Hall. The staff are all very kind and very welcoming to all of the family whenever we go in to see our grandmother.
11 July 2025
My grandmother has been at Oak Hall for the last four years and I have only great things to say about the care she ahs received during this time. She was certainly not easy at the beginning of her time and the staff were incredibly patient!
10 July 2025
The care provided by Oak Hall has been kind and attentive. The staff are all very professional and caring and treat the residents with respect and dignity.
08 July 2025
I have always been warmly welcomed into Oak Hall by reception staff - their kindness had always made visitations a great experience. My grandmother has been a resident for quite some time now and I know that they have gone above and beyond to make her life comfortable here. ]Thank you very much to all lovely staff!
08 July 2025
The care that my mother has received since she has been at Oak Hall has been nothing shy of first class. She is not easy but has always been treated with great care and compassion. This has been of great comfort to the family.
08 July 2025
Just wanted to add a review on to here say how brilliant Oak Hall Care Home is. Whenever I have come in to see my friend I am always welcomed by friendly and helpful staff. The home always looks and smells clean. There is surplus amounts of activities available which my friend is able to get involved with which is always a pleasure to see. Food is always well presented and smells yummy ! Management are always more than happy to help and answer any questions/ queries no matter how big or small and resolutions are always presented in a timely manner. I would recommend Oak Hall to anyone who is looking for a welcoming home for their family or friend.
16 June 2025
'Care' is the first work that comes to mind. After entering into reception, where there is always a friendly face, the feeling of being 'at home' comes to mind. Staff never fail to acknowledge one with a cheery "how are you"? Grounds are beautifully maintained.
Latest Reviews for Oak Hall Care Home
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for. My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world. All the staff at Reception had a friendly word as we walked passed them to get coffee.
11 July 2025
My grandmother is in this care home and she has always been very well looked after by the team at Oak Hall. The staff are all very kind and very welcoming to all of the family whenever we go in to see our grandmother.
11 July 2025
My grandmother has been at Oak Hall for the last four years and I have only great things to say about the care she ahs received during this time. She was certainly not easy at the beginning of her time and the staff were incredibly patient!
10 July 2025
The care provided by Oak Hall has been kind and attentive. The staff are all very professional and caring and treat the residents with respect and dignity.
08 July 2025
I have always been warmly welcomed into Oak Hall by reception staff - their kindness had always made visitations a great experience. My grandmother has been a resident for quite some time now and I know that they have gone above and beyond to make her life comfortable here. ]Thank you very much to all lovely staff!
08 July 2025
The care that my mother has received since she has been at Oak Hall has been nothing shy of first class. She is not easy but has always been treated with great care and compassion. This has been of great comfort to the family.
08 July 2025
Just wanted to add a review on to here say how brilliant Oak Hall Care Home is. Whenever I have come in to see my friend I am always welcomed by friendly and helpful staff. The home always looks and smells clean. There is surplus amounts of activities available which my friend is able to get involved with which is always a pleasure to see. Food is always well presented and smells yummy ! Management are always more than happy to help and answer any questions/ queries no matter how big or small and resolutions are always presented in a timely manner. I would recommend Oak Hall to anyone who is looking for a welcoming home for their family or friend.
16 June 2025
'Care' is the first work that comes to mind. After entering into reception, where there is always a friendly face, the feeling of being 'at home' comes to mind. Staff never fail to acknowledge one with a cheery "how are you"? Grounds are beautifully maintained.