Submit a Review for Ridgewood Court Residential Care Home
Ridgewood Drive, Pensby, Wirral, CH61 8RA
View full details of Ridgewood Court Residential Care HomeLatest Reviews for Ridgewood Court Residential Care Home
10 March 2026
Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.
10 March 2026
Staff were great, communication was very good. Especially team leaders Jane and Jeni. Great facility. Would recommend and dad would return without hesitation dad didn't participate in activities but would have benefitted from some chair exercises but not available.
23 February 2026
My mother was a resident at Ridgewood Court Care Home while living with Alzheimer's disease, and I cannot speak highly enough of the care she received.
The staff at Ridgewood Court are outstanding. They showed remarkable kindness, patience, and understanding, always treating my mum with dignity and
respect. Their knowledge of Alzheimer's and their compassionate approach gave our family great reassurance that she was safe, comfortable, and genuinely cared for.
What truly set Ridgewood Court apart was the empathy shown by the staff, particularly at the time of my mother's passing. The sensitivity, support, and kindness extended to our family during such a painful time meant more than words can express. It was clear that the care and compassion they showed was heartfelt and sincere.
I am incredibly grateful to the entire team at Ridgewood Court Care Home and would highly recommend them to anyone seeking a caring, supportive, and professional environment for a loved one
11 February 2026
As Mum's dementia worsened we realised that she needed better care than we could give her at home, so made the difficult decision to find a care home. We are so very glad that we found Ridgewood Court.
Every single person involved in Mum's care from day one showed such professionalism and kindness
throughout her stay. She was treated with dignity, respect and genuine care in a clean and safe environment. The staff communicated really well with us about her needs, monitored her health and made sure that she saw the GP/nurse whenever required.
Seeing Mum so happy and well cared for in her final year means the world to us. Her final chapter was so much more full of life than we could have hoped.
The last few days with Mum were made so much easier for us by the wonderful staff. We will never forget the kindness we were shown as a family.
29 January 2026
My mother has been a resident for nearly 3 years. The staff have been wonderful - very caring and pleasant at all times. Mum had a fall about a year ago and was admitted to hospital. Two of the staff wouldn't leave her side until she was safely in the ambulance. I will never forget their kindness!
18 November 2025
For the second time in a few months, I went into Ridgewood Court for respite care. I was admitted on the evening of my operation, and stayed for a month. I received excellent care, and slowly recovered my confidence thanks to the encouragement I was given. I cannot praise the staff too highly. They
were so patient and kind. I would recommend this care home to anyone in need of short term or long term care. Like the staff, the residents are also a wonderful group of people whose company I enjoyed. The overall atmosphere is first class, and I am grateful to management, staff and residents alike
16 October 2025
Very, very good care home, very clean, good facilities for residents. Helpful and polite staff at every visit.
12 September 2025
Ridgewood Court was my mums home for the last 6 years of her life.
I could not of asked for a better place, the staff are amazing they go above & beyond in what they do and they are the home's biggest assett. The staff cared for my mum to the very end showing her empathy, love & treating my mum
with such dignity & respect. I was always fully updated with any changes in mum's care & I had regular Care Plan Reviews. I would not hesitate to recommend Ridgewood Court.
I will always be extremely greatful for what they all did for my mum & support I was given through this time.
19 August 2025
During my mother's five month stay at Ridgewood Court, she always received excellent care and attention, specific to her needs and personality. Carers were generally very thoughtful and considerate, and always willing to engage with mum and the family. During mum's final days, all the staff and
particularly the team leaders, showed her and us such love and support that we will be forever grateful. Many thanks to all the staff at Ridgewood.
29 July 2025
Ridgewood is a modern, bright beautifully furnished care home with wide corridors and plenty of space. Everyone who works here has a smile on their face - in fact this home's biggest asset is its staff - they are all wonderful, caring, knowledgeable and kind individuals who treat the residents with
respect and love. It feels like one big family. There are activities provided almost every day with something for everybody - even those who may prefer to stay in their room. My mum received the absolute best end of life care here - nothing was too much trouble to the staff and they also made sure I was ok.
02 April 2025
Mum has been a resident for 4 months since moving in she has blossomed and seems so much happier than she was. The staff are truly wonderful and caring without exception. My stress levels have decreased dramatically. Thank you.
10 March 2025
My mum went in to rest bite for 2 weeks, I was very nervous about the hole situation, but them nerves soon disappeared when I saw how the hole staff from the office to the careworkers took care of my mum and made it so easy for her to adapt so quickly.I would highly recommend this company and have
no hesitation taking my mum back as I know she would be well looked after.
31 January 2025
My father joined Ridgewood Court in October 2024, due to a decline in his dementia. I have been so impressed with the care he has received and the respect and dignified way he has been treated. By far the biggest asset at Ridgewood, are the staff. They are angels without wings! All of them are
beyond excellent in manners and care. There is always one or two that just go that bit extra. One staff member has has been outstanding for dad. The receptionist - always cheery and still mucks in.
22 July 2024
I visited Ridgewood Court several times in the past to visit with a friend. I have always been impressed with the grounds, the entrance area and the residents' rooms. The room I visited was carefully laid out with personal effects, mementoes and was a warm and welcoming sight. So much so that I was
moved to tears at my first visit knowing that this was indeed a safe and secure place with care of the resident at its heart. I have seen for myself some of the activities provided at Ridgewood Court for the residents to join in with or not as they wish. I couldn't wish for this resident to be looked after anywhere else.
22 July 2024
Our lovely Dad has been a resident at Ridgewood for around 18 months and he suffers from dementia. Right from the start we were so impressed by the carers who helped him to settle very quickly. The care home, is light, bright and airy, and the newly decorated cafe is probably Dad's favourite room.
He and the other residents enjoy this cafe on a regular basis when the best crockery is used for their morning tea and snacks. The nature of Dad's illness means that he has needed to be referred to various medical teams recently which has been organised brilliantly by the lead carers there, and any of our suggestions or comments about Dad's care is listened to and acted on the same day, which is really impressive. The team are really lovely, professional and caring and we feel happy that he is safe and well looked after. We can't thank the carers enough.
22 July 2024
I write, on behalf of our family, to commend Ridgewood Court and its people. The care, devotion, attention and humanity they delivered to Mum, especially toward the end of her life, is far beyond praise and is appreciated by us all.
It will never be forgotten.
Thank you one and all.
19 July 2024
My darling mum has been here for over 5 years. Initially on the 'early' dementia floor, before recently moving to the 'advanced' dementia floor. Throughout this time she has received exceptional care and love. I live abroad and can't visit her as much as I'd like to; but I have complete confidence
knowing that she is safe, well cared for, and given lots of attention and love. It means more than I can ever express.
14 June 2024
My father was a resident for six weeks at this home, and was cared on a 1:1 basis by a dedicated team of staff. The staff were responsive to all his needs, treating him as 'one of their own' providing both love and support on a 24-hour basis. I would strongly recommend their care and support
throughout this experience and their care and support to family members.
31 January 2024
Ridgewood Court Residential Care Home is a great place to put your family member in, they will be a great help in taking care of you and treated very well for your care needs.
The staff and duty manager are brilliant staff and manage residents and visitors, keep up the good work and thanks for
looking after my stepmum.
17 January 2024
My mother, who suffers from dementia, has been in Ridgewood Court for some months, as a respite user and now as a permanent resident. The home was welcoming from the start, with friendly, unflappable staff and management. Physically, it's clean and bright and my mother is currently looking
physically very well indeed: clearly well-fed, properly medicated, clean and happy. My parents wanted to stay in the Wirral but we are a distributed family (I live 200 miles away) and Ridgewood staff have stepped up with support for hospital visits with great good humour and aplomb. The whole ambience of Ridgewood Court is professional, calm and congenial. I find it very reassuring and can't thank the staff enough.
Latest Reviews for Ridgewood Court Residential Care Home
10 March 2026
Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.
10 March 2026
Staff were great, communication was very good. Especially team leaders Jane and Jeni. Great facility. Would recommend and dad would return without hesitation dad didn't participate in activities but would have benefitted from some chair exercises but not available.
23 February 2026
My mother was a resident at Ridgewood Court Care Home while living with Alzheimer's disease, and I cannot speak highly enough of the care she received.
The staff at Ridgewood Court are outstanding. They showed remarkable kindness, patience, and understanding, always treating my mum with dignity and
respect. Their knowledge of Alzheimer's and their compassionate approach gave our family great reassurance that she was safe, comfortable, and genuinely cared for.
What truly set Ridgewood Court apart was the empathy shown by the staff, particularly at the time of my mother's passing. The sensitivity, support, and kindness extended to our family during such a painful time meant more than words can express. It was clear that the care and compassion they showed was heartfelt and sincere.
I am incredibly grateful to the entire team at Ridgewood Court Care Home and would highly recommend them to anyone seeking a caring, supportive, and professional environment for a loved one
11 February 2026
As Mum's dementia worsened we realised that she needed better care than we could give her at home, so made the difficult decision to find a care home. We are so very glad that we found Ridgewood Court.
Every single person involved in Mum's care from day one showed such professionalism and kindness
throughout her stay. She was treated with dignity, respect and genuine care in a clean and safe environment. The staff communicated really well with us about her needs, monitored her health and made sure that she saw the GP/nurse whenever required.
Seeing Mum so happy and well cared for in her final year means the world to us. Her final chapter was so much more full of life than we could have hoped.
The last few days with Mum were made so much easier for us by the wonderful staff. We will never forget the kindness we were shown as a family.
29 January 2026
My mother has been a resident for nearly 3 years. The staff have been wonderful - very caring and pleasant at all times. Mum had a fall about a year ago and was admitted to hospital. Two of the staff wouldn't leave her side until she was safely in the ambulance. I will never forget their kindness!
18 November 2025
For the second time in a few months, I went into Ridgewood Court for respite care. I was admitted on the evening of my operation, and stayed for a month. I received excellent care, and slowly recovered my confidence thanks to the encouragement I was given. I cannot praise the staff too highly. They
were so patient and kind. I would recommend this care home to anyone in need of short term or long term care. Like the staff, the residents are also a wonderful group of people whose company I enjoyed. The overall atmosphere is first class, and I am grateful to management, staff and residents alike
16 October 2025
Very, very good care home, very clean, good facilities for residents. Helpful and polite staff at every visit.
12 September 2025
Ridgewood Court was my mums home for the last 6 years of her life.
I could not of asked for a better place, the staff are amazing they go above & beyond in what they do and they are the home's biggest assett. The staff cared for my mum to the very end showing her empathy, love & treating my mum
with such dignity & respect. I was always fully updated with any changes in mum's care & I had regular Care Plan Reviews. I would not hesitate to recommend Ridgewood Court.
I will always be extremely greatful for what they all did for my mum & support I was given through this time.
19 August 2025
During my mother's five month stay at Ridgewood Court, she always received excellent care and attention, specific to her needs and personality. Carers were generally very thoughtful and considerate, and always willing to engage with mum and the family. During mum's final days, all the staff and
particularly the team leaders, showed her and us such love and support that we will be forever grateful. Many thanks to all the staff at Ridgewood.
29 July 2025
Ridgewood is a modern, bright beautifully furnished care home with wide corridors and plenty of space. Everyone who works here has a smile on their face - in fact this home's biggest asset is its staff - they are all wonderful, caring, knowledgeable and kind individuals who treat the residents with
respect and love. It feels like one big family. There are activities provided almost every day with something for everybody - even those who may prefer to stay in their room. My mum received the absolute best end of life care here - nothing was too much trouble to the staff and they also made sure I was ok.
02 April 2025
Mum has been a resident for 4 months since moving in she has blossomed and seems so much happier than she was. The staff are truly wonderful and caring without exception. My stress levels have decreased dramatically. Thank you.
10 March 2025
My mum went in to rest bite for 2 weeks, I was very nervous about the hole situation, but them nerves soon disappeared when I saw how the hole staff from the office to the careworkers took care of my mum and made it so easy for her to adapt so quickly.I would highly recommend this company and have
no hesitation taking my mum back as I know she would be well looked after.
31 January 2025
My father joined Ridgewood Court in October 2024, due to a decline in his dementia. I have been so impressed with the care he has received and the respect and dignified way he has been treated. By far the biggest asset at Ridgewood, are the staff. They are angels without wings! All of them are
beyond excellent in manners and care. There is always one or two that just go that bit extra. One staff member has has been outstanding for dad. The receptionist - always cheery and still mucks in.
22 July 2024
I visited Ridgewood Court several times in the past to visit with a friend. I have always been impressed with the grounds, the entrance area and the residents' rooms. The room I visited was carefully laid out with personal effects, mementoes and was a warm and welcoming sight. So much so that I was
moved to tears at my first visit knowing that this was indeed a safe and secure place with care of the resident at its heart. I have seen for myself some of the activities provided at Ridgewood Court for the residents to join in with or not as they wish. I couldn't wish for this resident to be looked after anywhere else.
22 July 2024
Our lovely Dad has been a resident at Ridgewood for around 18 months and he suffers from dementia. Right from the start we were so impressed by the carers who helped him to settle very quickly. The care home, is light, bright and airy, and the newly decorated cafe is probably Dad's favourite room.
He and the other residents enjoy this cafe on a regular basis when the best crockery is used for their morning tea and snacks. The nature of Dad's illness means that he has needed to be referred to various medical teams recently which has been organised brilliantly by the lead carers there, and any of our suggestions or comments about Dad's care is listened to and acted on the same day, which is really impressive. The team are really lovely, professional and caring and we feel happy that he is safe and well looked after. We can't thank the carers enough.
22 July 2024
I write, on behalf of our family, to commend Ridgewood Court and its people. The care, devotion, attention and humanity they delivered to Mum, especially toward the end of her life, is far beyond praise and is appreciated by us all.
It will never be forgotten.
Thank you one and all.
19 July 2024
My darling mum has been here for over 5 years. Initially on the 'early' dementia floor, before recently moving to the 'advanced' dementia floor. Throughout this time she has received exceptional care and love. I live abroad and can't visit her as much as I'd like to; but I have complete confidence
knowing that she is safe, well cared for, and given lots of attention and love. It means more than I can ever express.
14 June 2024
My father was a resident for six weeks at this home, and was cared on a 1:1 basis by a dedicated team of staff. The staff were responsive to all his needs, treating him as 'one of their own' providing both love and support on a 24-hour basis. I would strongly recommend their care and support
throughout this experience and their care and support to family members.
31 January 2024
Ridgewood Court Residential Care Home is a great place to put your family member in, they will be a great help in taking care of you and treated very well for your care needs.
The staff and duty manager are brilliant staff and manage residents and visitors, keep up the good work and thanks for
looking after my stepmum.
17 January 2024
My mother, who suffers from dementia, has been in Ridgewood Court for some months, as a respite user and now as a permanent resident. The home was welcoming from the start, with friendly, unflappable staff and management. Physically, it's clean and bright and my mother is currently looking
physically very well indeed: clearly well-fed, properly medicated, clean and happy. My parents wanted to stay in the Wirral but we are a distributed family (I live 200 miles away) and Ridgewood staff have stepped up with support for hospital visits with great good humour and aplomb. The whole ambience of Ridgewood Court is professional, calm and congenial. I find it very reassuring and can't thank the staff enough.