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Ridgewood Court Residential Care Home

Ridgewood Drive, Pensby, Wirral, Merseyside CH61 8RA
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I cannot express highly enough how wonderful this place is!T B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Its facilities match those of a 5-star hotel with beautiful roomsT B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Ridgewood Court Residential Care Home, Wirral

Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal spaces.

The team follows Sanctuary Care’s Enriching Lives framework, based on six senses that promote happiness and fulfilment - security, belonging, continuity, purpose, achievement and significance. Residents are actively involved in home life, from choosing what to grow in the garden allotment...  

Care Provided by Ridgewood Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,548From £1,548

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1548 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Ridgewood Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Aimie Heller(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Ridgewood Court Residential Care Home Reviews (75)

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9.7

Ridgewood Court Residential Care Home has a Review Score of 9.7 (9.686) out of 10, based on 16 reviews in the last 2 years. Over all time Ridgewood Court Residential Care Home has 75 reviews.

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Review from Mary H (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident at Ridgewood Court since it opened in 2018. The care she has received has been amazing. Staff have always gone out of their way to accommodate her needs even when her dementia sometimes makes her seem ungrateful. My confidence has continued to grow over the years, despite COVID and many staff changes. Well done Ridgewood Court.

Reply from Jacob Hardie, Reviews team at Ridgewood Court Residential Care Home

Thank you for sharing such thoughtful feedback. We're delighted to hear your mother has felt well supported since 2018 and that our team's care and understanding, particularly around her dementia, have made a positive difference. Your continued confidence means so much to us.

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Review from Gary L (Son of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience
The staff are excellent, they are caring, helpful, friendly, accommodating and dedicated. They go out of their way to make sure the residents' needs are met. They are particularly diligent in administering medicines and monitoring the health of the residents.

The facility is split into three floors, and each floor has its own meeting rooms and restaurant, which is quite nice as it makes the experience more intimate for the residents.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for your kind feedback. We're delighted our team's care and attention to residents' wellbeing has stood out, and that our layout helps create a warm, personal environment.

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Review from T B (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
Since the new manager has taken over, the home is now much cleaner, tidier and fresher.

My mum has been in this home for over 10 years and has received excellent care and love from the staff. I live abroad and, not being able to visit as often as I would like, it is very important for me to have full confidence that she is well looked after and cared for. I never have to worry that this is not the case. I am so very grateful to tge whole team....

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for your kind feedback. We're delighted to hear how happy and well cared for your mum is, and that you feel reassured even from abroad. Your appreciation means a great deal to the whole team.

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Review from G B (Respite Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for sharing your kind feedback. We're delighted to hear you felt so well supported during your respite stay and that you would choose to return. It means a great deal to us.

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Review from G W (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Staff were great, communication was very good. Especially team leaders Jane and Jeni. Great facility. Would recommend and dad would return without hesitation dad didn't participate in activities but would have benefitted from some chair exercises but not available.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for taking the time to share your thoughts. We appreciate your feedback and want you to know it will be passed on to the team, as we are always looking for ways to enhance the experiences we provide.

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Review from Rob S (Son of Resident) published on 23 February 2026 Submitted via Website
Overall Experience
My mother was a resident at Ridgewood Court Care Home while living with Alzheimer's disease, and I cannot speak highly enough of the care she received.
The staff at Ridgewood Court are outstanding. They showed remarkable kindness, patience, and understanding, always treating my mum with dignity and respect. Their knowledge of Alzheimer's and their compassionate approach gave our family great reassurance that she was safe, comfortable, and genuinely cared for.
What truly set Ridgewood Court apart was the empathy shown by the staff, particularly at the time of my mother's passing. The sensitivity, support, and kindness extended to our family during such a painful time meant more than words can express. It was clear that the care and compassion they showed was heartfelt and sincere.

I am incredibly grateful to the entire team at Ridgewood Court Care Home and would highly recommend them to anyone seeking a caring, supportive, and professional environment for a loved one

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for sharing such heartfelt feedback. We're truly grateful to know your mother felt cared for and that our team's support brought comfort to your family, especially during such a difficult time. Your recommendation means so much to us.

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Review from Andrea S (Daughter of Resident) published on 11 February 2026 Submitted via Website
Overall Experience
As Mum's dementia worsened we realised that she needed better care than we could give her at home, so made the difficult decision to find a care home. We are so very glad that we found Ridgewood Court.
Every single person involved in Mum's care from day one showed such professionalism and kindness throughout her stay. She was treated with dignity, respect and genuine care in a clean and safe environment. The staff communicated really well with us about her needs, monitored her health and made sure that she saw the GP/nurse whenever required.
Seeing Mum so happy and well cared for in her final year means the world to us. Her final chapter was so much more full of life than we could have hoped.

The last few days with Mum were made so much easier for us by the wonderful staff. We will never forget the kindness we were shown as a family.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for sharing such heartfelt feedback. It means so much to hear that your mum felt happy, respected and well cared for during her time with us. We truly appreciate your kind words about the support provided throughout her time at Ridgewood Court.

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Review from Mark W (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident for nearly 3 years. The staff have been wonderful - very caring and pleasant at all times. Mum had a fall about a year ago and was admitted to hospital. Two of the staff wouldn't leave her side until she was safely in the ambulance. I will never forget their kindness!

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for sharing such heartfelt feedback. It means so much to know your mother has felt cared for throughout her time with us. We truly value your trust in us.

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Review from J M (Respite Resident) published on 18 November 2025 Submitted via Website
Overall Experience

For the second time in a few months, I went into Ridgewood Court for respite care. I was admitted on the evening of my operation, and stayed for a month. I received excellent care, and slowly recovered my confidence thanks to the encouragement I was given. I cannot praise the staff too highly. They were so patient and kind. I would recommend this care home to anyone in need of short term or long term care. Like the staff, the residents are also a wonderful group of people whose company I enjoyed. The overall atmosphere is first class, and I am grateful to management, staff and residents alike

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for sharing such a wonderful review. We're delighted to hear that your experience at Ridgewood Court helped you feel supported and regain confidence during your recovery. It's heartening to know our team's patience and kindness made a positive difference, and that you enjoyed the welcoming atmosphere and companionship of our residents.

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Review from A P (Friend of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

Very, very good care home, very clean, good facilities for residents. Helpful and polite staff at every visit.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for your lovely review! We're so pleased you've found the care home clean, well-equipped, and our staff helpful. Your feedback is truly appreciated!

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Review from A B (Daughter of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
Ridgewood Court was my mums home for the last 6 years of her life.
I could not of asked for a better place, the staff are amazing they go above & beyond in what they do and they are the home's biggest assett. The staff cared for my mum to the very end showing her empathy, love & treating my mum with such dignity & respect. I was always fully updated with any changes in mum's care & I had regular Care Plan Reviews. I would not hesitate to recommend Ridgewood Court.

I will always be extremely greatful for what they all did for my mum & support I was given through this time.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you for your heartfelt review. We're truly grateful that you chose Ridgewood Court as your mum's home, and it means so much to hear how supported and respected she-and you-felt throughout her time with us. Your kind words about our team are deeply appreciated and will be shared with them.

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Review from Pauline E (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience

During my mother's five month stay at Ridgewood Court, she always received excellent care and attention, specific to her needs and personality. Carers were generally very thoughtful and considerate, and always willing to engage with mum and the family. During mum's final days, all the staff and particularly the team leaders, showed her and us such love and support that we will be forever grateful. Many thanks to all the staff at Ridgewood.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you so much for your kind and thoughtful words. We're honoured to have cared for your mum during her time at Ridgewood Court. It's deeply meaningful to know that our team's attention to her individual needs and the support shown during her final days brought comfort to both her and your family.

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Review from Jane B (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

Ridgewood is a modern, bright beautifully furnished care home with wide corridors and plenty of space. Everyone who works here has a smile on their face - in fact this home's biggest asset is its staff - they are all wonderful, caring, knowledgeable and kind individuals who treat the residents with respect and love. It feels like one big family. There are activities provided almost every day with something for everybody - even those who may prefer to stay in their room. My mum received the absolute best end of life care here - nothing was too much trouble to the staff and they also made sure I was ok.

Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care Home

Thank you so much for your kind words. We're truly grateful you felt supported and that your mum received the care and compassion she deserved. Our team takes great pride in creating a warm, respectful environment, and it means a lot to know that came through. Your feedback is deeply appreciated.

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Review from Sian H (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Mum has been a resident for 4 months since moving in she has blossomed and seems so much happier than she was. The staff are truly wonderful and caring without exception. My stress levels have decreased dramatically. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you for sharing such wonderful feedback. Its lovely to hear that your mum has blossomed and found happiness with us. Knowing that our care has also brought you peace of mind means so much. Your kind words are truly appreciated by our team.

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Review from Graham J (Son of Resident) published on 10 March 2025 Submitted via Website
Overall Experience

My mum went in to rest bite for 2 weeks, I was very nervous about the hole situation, but them nerves soon disappeared when I saw how the hole staff from the office to the careworkers took care of my mum and made it so easy for her to adapt so quickly.I would highly recommend this company and have no hesitation taking my mum back as I know she would be well looked after.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you so much for your kind words for our team at Ridgewood Court. We understand that respite care can be a big step, and we're delighted to hear that your mum felt so comfortable and well cared for during her stay. Our team takes great pride in creating a welcoming and supportive environment...  

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Review from Jane M (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My father joined Ridgewood Court in October 2024, due to a decline in his dementia. I have been so impressed with the care he has received and the respect and dignified way he has been treated. By far the biggest asset at Ridgewood, are the staff. They are angels without wings! All of them are beyond excellent in manners and care. There is always one or two that just go that bit extra. One staff member has has been outstanding for dad. The receptionist - always cheery and still mucks in.

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Review from Evelyn R (Friend of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

I visited Ridgewood Court several times in the past to visit with a friend. I have always been impressed with the grounds, the entrance area and the residents' rooms. The room I visited was carefully laid out with personal effects, mementoes and was a warm and welcoming sight. So much so that I was moved to tears at my first visit knowing that this was indeed a safe and secure place with care of the resident at its heart. I have seen for myself some of the activities provided at Ridgewood Court for the residents to join in with or not as they wish. I couldn't wish for this resident to be looked after anywhere else.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you for your wonderful review for Ridgewood Court. The team are devoted to enriching the lives of their residents and will be so proud to hear your feedback about the care they provide for your friend.

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Review from Helen H (Daughter of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

Our lovely Dad has been a resident at Ridgewood for around 18 months and he suffers from dementia. Right from the start we were so impressed by the carers who helped him to settle very quickly. The care home, is light, bright and airy, and the newly decorated cafe is probably Dad's favourite room. He and the other residents enjoy this cafe on a regular basis when the best crockery is used for their morning tea and snacks. The nature of Dad's illness means that he has needed to be referred to various medical teams recently which has been organised brilliantly by the lead carers there, and any of our suggestions or comments about Dad's care is listened to and acted on the same day, which is really impressive. The team are really lovely, professional and caring and we feel happy that he is safe and well looked after. We can't thank the carers enough.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you for your fantastic review of Ridgewood Court. The team are passionate about creating wonderful spaces for the residents and their loved ones to spend time together, so it's wonderful to know he enjoys the newly decorated cafe.

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Review from David V (Son of Resident) published on 22 July 2024 Submitted via Website
Overall Experience
I write, on behalf of our family, to commend Ridgewood Court and its people. The care, devotion, attention and humanity they delivered to Mum, especially toward the end of her life, is far beyond praise and is appreciated by us all.
It will never be forgotten.

Thank you one and all.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you so much for your heartfelt words about the team at Ridgewood Court, especially written at such a difficult time. We are sorry for your loss and the team is so proud to have been able to care for your Mum during her time with us.

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Review from J S (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

My father was a resident for six weeks at this home, and was cared on a 1:1 basis by a dedicated team of staff. The staff were responsive to all his needs, treating him as 'one of their own' providing both love and support on a 24-hour basis. I would strongly recommend their care and support throughout this experience and their care and support to family members.

Reply from Kate Yates, Communications and Content Specialist at Ridgewood Court Residential Care Home

Thank you for your five star review for Ridgewood Court, the team will be touched to read such kind words about the care they provided to your father.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2021
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 24 Nov 2025

    When Geoff arrived at Ridgewood Court Residential Care Home in Pensby, it was meant to be a short respite care stay to regain his strength after a spell in hospital....

  • 17 Nov 2025

    The team is proud to achieve the Veteran Friendly Framework (VFF) status, which aims to better support the practical, emotional and social needs of the armed forces community living in...

Upcoming Events

There are no upcoming events for Ridgewood Court Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Ridgewood Court Residential Care Home.

Meet the Team (5)

Aimie Heller
Aimie HellerJob Title:Deputy ManagerJoined: 2018

Aimie joined the team at the very beginning as a team leader and has worked her way up to Deputy Manager. Aimie brings happiness and joy to the residents' lives and has always got a smile on her face.

“I am a people person and like to make a difference and enrich the lives of our residents and staff," she says.

Anna Kinseley
Anna KinseleyJob Title:ReceptionistJoined: 2021

Anna loves Ridgewood Court, as does her gorgeous Border Collie Eddie, who comes to work with her every Thursday, much to the joy of the residents who adore spending time with him.

Being in reception is the main focal point of the home, therefore I see a lot of people coming and going throughout the day. Residents and their families are a big part of why I still enjoy doing what I do.

I love being able to help everyone, from my fellow colleagues in-house, to being able to help colleagues within Sanctuary Care via the phone or email.

Wayne Armstrong
Wayne ArmstrongJob Title:Housekeeping AssistantJoined: 2022

I like helping the residents and making sure their rooms are clean and tidy and that the care home feels homely.

Keith Roberts
Keith RobertsJob Title:Maintenance OperativeJoined: 2023

I love the home’s atmosphere, the residents, the staff and the general ambience of the building.

Heidi Ball
Heidi BallJob Title:Team LeaderJoined: 2022

I love that every day is different.

Frequently Asked Questions about Ridgewood Court Residential Care Home

What types of Care is Ridgewood Court Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ridgewood Court Residential Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Ridgewood Court Residential Care Home?

Close to Local shops, Gardens, Television point in own room are some of the Facilities & Services.

How far is Ridgewood Court Residential Care Home to the centre of Wirral?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridgewood Court Residential Care Home to verify any information. View our terms and conditions. Ridgewood Court Residential Care Home has an Enhanced Service -more info.