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Ridgewood Court Residential Care Home

Ridgewood Drive, Pensby, Wirral, Merseyside CH61 8RA
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I cannot express highly enough how wonderful this place is!T B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Its facilities match those of a 5-star hotel with beautiful roomsT B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Ridgewood Court Residential Care Home, Wirral

Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal spaces.

The team follows Sanctuary Care’s Enriching Lives framework, based on six senses that promote happiness and fulfilment - security, belonging, continuity, purpose, achievement and significance. Residents are actively involved in home life, from choosing what to grow in the garden allotment...  

Care Provided by Ridgewood Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,548From £1,548

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1548 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Ridgewood Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Aimie Heller(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Ridgewood Court Residential Care Home Reviews (75)

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9.7

Ridgewood Court Residential Care Home has a Review Score of 9.7 (9.686) out of 10, based on 16 reviews in the last 2 years. Over all time Ridgewood Court Residential Care Home has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from Vera W (Sister of Resident) published on 9 August 2019 Submitted via Postal Card
Overall Experience

My sister became a resident at Ridgewood Court in April 2019. Previously she had been looked after for 2 years by the family but we could cope no longer. She has settled happily in her new home, is eating properly, sleeps well and greets her visitors with a smile and rarely complains. She spends a lot of time socialising in the lounge, goes to singing in the local Church most weeks but I think she would enjoy more of the activities provided if only she could remember to go!

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Review from G M (Son of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

All the staff are friendly and helpful. If I ask questions about my mum, they are aware of how she is, where she is etc. Not always the case in other nursing homes.

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Review from M M (Regular Volunteer) published on 31 July 2019 Submitted via Postal Card
Overall Experience
I have been a regular visitor at Ridgewood Court for many months. From my first visit, I have always been welcomed with a friendly face. The home is absolutely beautiful (more like a hotel), staff always available and residents happy and obviously well cared for.

I have visited a few nursing/residential homes in my capacity as a volunteer/befriender and Ridgewood is definitely top of the list!

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Review from Mary L (Granddaughter of Resident) published on 5 July 2019 Submitted via Postal Card
Overall Experience

Everyone is always extremely helpful and friendly. All members of staff are professional with their work. The building is clean and welcoming, very homely.

Reply from Kate Yates, PR Officer at Ridgewood Court Residential Care Home

Thank you for your lovely comments Mary. We shall be sure to pass these on to the manager and his team at Ridgewood Court. Warmest wishes.

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Review from Gill J (Niece of Resident) published on 29 May 2019 Submitted via Website
Overall Experience

My aunt has recently moved to Ridgewood Court. She is receiving very good care and is happy. Staff are friendly and helpful. Nothing is too much trouble. Thank you!

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Dear Gill, thank you for such a lovely review. I will be sure to pass this onto the manager and the team. Best wishes, Fae

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Review from L B (Husband of Resident) published on 4 April 2019 Submitted via Postal Card
Overall Experience

In general, I am very satisfied with Ridgewood Court. On very many occasions, at various times of day when I arrive, there are 4 or 5 carers sitting around a table whilst a number of residents are sitting on their own, staring into space. I feel sure that some of those residents would benefit from the stimulation of a conversation with one of the carers.

Reply from Fae Doherty, Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words and feedback. I will be sure to pass this onto the manager and the team; his door is always open if you ever have any further feedback. Best wishes,

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Review from Beverley M (Daughter of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience

We have found Ridgewood extremely satisfactory. The care staff are extremely pleasant and friendly and provide top quality care. Likewise, reception staff are very helpful and welcoming and any issue/request is dealt with efficiently and in a very friendly way. As a relative, I feel I can approach them about anything.

Reply from Ruth Brown, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind comments about Ridgewood Court and we are so pleased to hear you're happy with the care and find the staff friendly and approachable.

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Review from Maria K (Niece of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience

Very happy with the way home is run. All the staff is very caring. My Aunt is very happy in her new home. Rooms are all lovely and kept so clean. Any spills are cleaned up straight away and it never smells.

Reply from Ruth Brown, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your review of High Peak, we are pleased to hear you are happy with your aunt's care from our dedicated team.

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Review from S L (Daughter-in-law of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

Wonderful home and environment, residents very well cared for. Excellent facilities.

Reply from Ruth Brown, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your review of Ridgewood Court, this is wonderful to hear.

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Review from Lynne M (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
Mother is very well cared for by the excellent staff. A warm welcome whenever family or friends visit.
Home always clean and fresh.

Excellent laundry service. Chef and staff make great efforts to suit a very "picky" eater.

Reply from Fae Doherty, Marketing Officer at Ridgewood Court Residential Care Home

Dear Lynne, thank you for your lovely feedback. It is wonderful to hear how happy you are with the care provided at Ridgewood Court and that we meet your mother's needs. I will be sure to pass your kind words onto the manager and the team. Best wishes.

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Review from K P (Son of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
Very pleased with care taken to my mother (99 years old)

good people are the strength of all companies.

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Review from Hilary M (Niece of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience
My uncle seemed very happy with all the facilities and staff. He was full of praise.

I thought it had a lovely atmosphere and the staff had a good rapport with the residents.

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Review from C W (Friend of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

Even before it opened in Spring 2018, the location, design and facilities made me think it could be ideal for a friend and contacted her son to make further enquiries. We were very impressed on our visit during their 'open day'. The resident has settled in well and is really content. Rooms, facilities, meals, cleanliness are very high standards, and more importantly, the management and staff show great dignity and respect to all the residents. I rate 'Ridgewood Court' 5 stars.

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Review from T B (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

I cannot express highly enough how wonderful this place is! Its facilities match those of a 5-star hotel with beautiful rooms and superb food served in a lovely dining room with linen tablecloths and napkins, china and glassware. The staff have been handpicked for their caring attitude and this is obvious to everyone who visits. I cannot suggest a single thing which would improve things - everything is spot on and I feel so very fortunate to have my much -loved mother in the best possible environment she could be in. Thank you.

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Review from Gail M (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card
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Was at the care home on 3 May 2018 and had a really lovely afternoon. The singing was fab and my dad really loved it.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2021
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 24 Nov 2025

    When Geoff arrived at Ridgewood Court Residential Care Home in Pensby, it was meant to be a short respite care stay to regain his strength after a spell in hospital....

  • 17 Nov 2025

    The team is proud to achieve the Veteran Friendly Framework (VFF) status, which aims to better support the practical, emotional and social needs of the armed forces community living in...

Upcoming Events

There are no upcoming events for Ridgewood Court Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Ridgewood Court Residential Care Home.

Meet the Team (5)

Aimie Heller
Aimie HellerJob Title:Deputy ManagerJoined: 2018

Aimie joined the team at the very beginning as a team leader and has worked her way up to Deputy Manager. Aimie brings happiness and joy to the residents' lives and has always got a smile on her face.

“I am a people person and like to make a difference and enrich the lives of our residents and staff," she says.

Anna Kinseley
Anna KinseleyJob Title:ReceptionistJoined: 2021

Anna loves Ridgewood Court, as does her gorgeous Border Collie Eddie, who comes to work with her every Thursday, much to the joy of the residents who adore spending time with him.

Being in reception is the main focal point of the home, therefore I see a lot of people coming and going throughout the day. Residents and their families are a big part of why I still enjoy doing what I do.

I love being able to help everyone, from my fellow colleagues in-house, to being able to help colleagues within Sanctuary Care via the phone or email.

Wayne Armstrong
Wayne ArmstrongJob Title:Housekeeping AssistantJoined: 2022

I like helping the residents and making sure their rooms are clean and tidy and that the care home feels homely.

Keith Roberts
Keith RobertsJob Title:Maintenance OperativeJoined: 2023

I love the home’s atmosphere, the residents, the staff and the general ambience of the building.

Heidi Ball
Heidi BallJob Title:Team LeaderJoined: 2022

I love that every day is different.

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