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- Ridgewood Court Residential Care Home

I cannot express highly enough how wonderful this place is!T B(Daughter of Resident/Service User)

Its facilities match those of a 5-star hotel with beautiful roomsT B(Daughter of Resident/Service User)


I cannot express highly enough how wonderful this place is!T B(Daughter of Resident/Service User)

Its facilities match those of a 5-star hotel with beautiful roomsT B(Daughter of Resident/Service User)


Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal spaces.
The team follows Sanctuary Care’s Enriching Lives framework, based on six senses that promote happiness and fulfilment - security, belonging, continuity, purpose, achievement and significance. Residents are actively involved in home life, from choosing what to grow in the garden allotment...
Care Provided by Ridgewood Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Close to Local shops
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1548 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Ridgewood Court Residential Care Home for full pricing details and T&Cs.
Contact Ridgewood Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Aimie Heller(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Ridgewood Court Residential Care Home Reviews (75)
Ridgewood Court Residential Care Home has a Review Score of 9.7 (9.686) out of 10, based on 16 reviews in the last 2 years.
Over all time Ridgewood Court Residential Care Home has 75 reviews.
We have reviewed most areas as good, as unfortunately during June, the premises were in lockdown. Mum has particularly mentioned how much she has enjoyed her meals, so we have marked as excellent. We do understand that the period has been very difficult for all staff and management and are grateful for the support and care Mum has received.
Mum has been at Ridgewood Court for fifteen months and in that time, her health and well being has stabilised. We find her happy and content.
I know that my Dad is cared for to the highest standard by staff that listen to him and understand him. They do everything they have to do with a sense of humour. Lockdown has been incredibly hard for all the staff and families and we are so grateful for all their support and hard work.
Ridgewood Drive is a wonderful, friendly, happy, comfortable home for my mother-in-law. The qualities of care and dedication of all the staff in every department have been outstanding, especially at this very testing time. We can never thank you enough for the care you have given all the residents, especially our loved one, who we have missed so much.
My mum died last night. You cared for her brilliantly. Thank you so much for all your help over the past couple of years.
Thank you for your kind words about our home and team. We are so very sorry to hear of the passing of your mum, I am sure the team will miss her and appreciate your kind words. Best wishes, Fae.
I visited about 20 homes before I selected Ridgewood Court, and my reason was the atmosphere. Every time I go there, everyone is chatting; both staff and residents. The home has a happy buzz, and that's so rare. I want my dad to live in a place where he can engage with others or simply watch what's going on. A year on, he tells me "it's lovely here". This gives me exceptional peace of mind.
Thank you for such a lovely review, it's wonderful to hear your dad is happy at Ridgewood Court. Best wishes, Fae.
With the strange times we all find ourselves in at the moment- I would like to say how marvellous the staff are and how well they have dealt with the situation. As we have been unable to visit, they have made it possible for us to have FaceTime visits, which have been of great comfort to us as a family and to my mother also. The staff are so genuinely loving and caring to our mother, it gives us peace of mind whilst not being able to have our daily visits with her. Grateful thanks to all of the staff for just being there and caring.
Thank you for taking the time to review our home and for your kind words. Our team will really appreciate it. Best wishes, Fae
My mother has been a resident here since the home opened, I can only say it has gone from strength to strength due to the excellent staff lead by the manager. Thank you all.
Mum is a shy and timid little lady and was very apprehensive when she was admitted. She was made to feel so welcome by all the staff and to our surprise, settled in quickly. She loved 'her' room and was able to have all the things around her that made her feel comfortable. Her room was kept clean and pleasant, just as Mum liked things. She was so comfortable with staff that she allowed them to assist with her personal hygiene! Staff have kept us very much aware of any health issues arising and were quick to deal with any problems. The staff are friendly, caring and compassionate. The home is beautifully appointed and we feel very lucky to have found such an excellent care home. Thank you to EVERYONE for caring at this extremely difficult time.
Thank you for your kind words about our home and team - they will really be appreciated, especially during this time. Best wishes, Fae.
Despite the insane situation we have all been in recently, Ridgewood have given their all into looking after their residents. It’s been heartbreaking to not be able to visit my Dad as we are very close, but I take comfort in knowing that he is being cared for every day by the lovely team who are sacrificing a lot for our family and other residents.
A heartfelt thank you to each and every one of you at Ridgewood, thank you for keeping my Dad as safe and as loved as possible, we are so grateful.
If you are considering this care home, rest assured it is one of the best. I’d highly recommend speaking with them and visiting - it’s clean, bright and run with efficiency.
The wonderful staff have kept my Mum safe, happy and well-fed during this dreadful time. They have all gone above and beyond their normal duties. We as a family cannot thank them enough. God bless you all.
Thank you for such kind words about our home, our team will really appreciate it. Best wishes, Fae
My Grandmother is being wonderfully cared for by the amazing team in what are such difficult circumstances for everyone. Thank you to everyone at the home for working so very hard to keep everyone safe.
Thank you for taking the time to review our home and for your kind words. Best wishes, Fae
The manager has endeavoured to keep us informed throughout the periods of lockdown at what was a particularly tragic time.
My father moved to Ridgewood Court after a few weeks in respite care and the staff have helped him settle in very well. It is a very welcoming place to visit.
Thank you for your kind words about our home, we hope your father continues to enjoy his time with us. If there is anything we can do please speak to the Home Manager, her door is always open for you. Best wishes.
My mum has been a resident since July 2019. There have been a few initial problems with her settling in, but overall, everyone goes through this. As a family, we are very happy with how the home is run. The majority of the staff are excellent, with the minority improving. Continual improvement is in evidence. Activities needed to improve, and the signs are very positive.
Thank you for your kind words about our home, the team will be thrilled to hear your kind words. Best wishes, Fae.
Initially seemed to be ideal, friendly staff, nice ensuite bedroom, satisfactory food, a good range of entertainments. However, security and attention to details are a problem, although understandable, eg. bedrooms open to all residents, hence things going missing or mysteriously appearing. Insufficient care is taken when dressing the resident. Complaints noted and hopefully will be acted on. Early days yet and hopefully things will settle down long-term.
Thank you for your review and kind words about our home. I will be sure to pass your feedback onto the home but please know that Katie's door is open for you whenever you need to chat about anything. Many Thanks, Fae.
The first time when I went, I was blown away. I am so glad my brother is in the care home. He has settled in lovely.
It's a joy to visit my brother in such a lovely place.
Updates could be given to relatives a bit more frequently.
Would like residents to be taken out regularly.
Thank you for your kind words about our team and home, and thank you for your feedback. I will be sure to pass this onto Katie and the team. Best wishes, Fae.
The leadership of the manager was not the most pro-active, but this has been rectified with a new leader who I cannot fault.
Dad was happy, cared for and loved and if his circumstances had not changed I would not have even considered a move to another home, but he now requires EMI nursing care and a more 1-1, so it was with a sad heart that we had to re-locate dad.
I would 100% recommend this wonderful care home.
A big thank you to you all.
Thank you for such kind words about our home. Whilst I am very sorry to hear that you have had to move your father, it is wonderful to hear how well his time with us went. I will be sure to pass your feedback onto Katie and the team; they'll really appreciate it. Best wishes, Fae.
We would like to mention the welcoming staff at the door and the carers and seniors who work on the first floor where my Dad is, we very much appreciate you all including the activities co-ordination. Well done to you all.
Thank you for such lovely feedback Clare. It is wonderful to hear how pleased you are with our home and the care we provide. I will be sure to pass this onto the home manager and the team. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2021Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 24 Nov 2025
When Geoff arrived at Ridgewood Court Residential Care Home in Pensby, it was meant to be a short respite care stay to regain his strength after a spell in hospital....
- 17 Nov 2025
The team is proud to achieve the Veteran Friendly Framework (VFF) status, which aims to better support the practical, emotional and social needs of the armed forces community living in...
There are no upcoming events for Ridgewood Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Ridgewood Court Residential Care Home.
Meet the Team (5)

Aimie joined the team at the very beginning as a team leader and has worked her way up to Deputy Manager. Aimie brings happiness and joy to the residents' lives and has always got a smile on her face.
“I am a people person and like to make a difference and enrich the lives of our residents and staff," she says.

Anna loves Ridgewood Court, as does her gorgeous Border Collie Eddie, who comes to work with her every Thursday, much to the joy of the residents who adore spending time with him.
Being in reception is the main focal point of the home, therefore I see a lot of people coming and going throughout the day. Residents and their families are a big part of why I still enjoy doing what I do.
I love being able to help everyone, from my fellow colleagues in-house, to being able to help colleagues within Sanctuary Care via the phone or email.

I like helping the residents and making sure their rooms are clean and tidy and that the care home feels homely.

I love the home’s atmosphere, the residents, the staff and the general ambience of the building.

I love that every day is different.
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