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Ridgewood Court Residential Care Home

Ridgewood Drive, Pensby, Wirral, Merseyside CH61 8RA
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I cannot express highly enough how wonderful this place is!T B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Its facilities match those of a 5-star hotel with beautiful roomsT B(Daughter of Resident/Service User)
Ridgewood Court Residential Care Home, Wirral
Ridgewood Court Residential Care Home, Wirral

Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal spaces.

The team follows Sanctuary Care’s Enriching Lives framework, based on six senses that promote happiness and fulfilment - security, belonging, continuity, purpose, achievement and significance. Residents are actively involved in home life, from choosing what to grow in the garden allotment...  

Care Provided by Ridgewood Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,548From £1,548

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1548 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Ridgewood Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Aimie Heller(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Ridgewood Court Residential Care Home Reviews (75)

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9.7

Ridgewood Court Residential Care Home has a Review Score of 9.7 (9.686) out of 10, based on 16 reviews in the last 2 years. Over all time Ridgewood Court Residential Care Home has 75 reviews.

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Review from P J (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

We have reviewed most areas as good, as unfortunately during June, the premises were in lockdown. Mum has particularly mentioned how much she has enjoyed her meals, so we have marked as excellent. We do understand that the period has been very difficult for all staff and management and are grateful for the support and care Mum has received.

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Review from Brenda R (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

Mum has been at Ridgewood Court for fifteen months and in that time, her health and well being has stabilised. We find her happy and content.

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Review from J H (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

I know that my Dad is cared for to the highest standard by staff that listen to him and understand him. They do everything they have to do with a sense of humour. Lockdown has been incredibly hard for all the staff and families and we are so grateful for all their support and hard work.

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Review from Alison T (Daughter-in-law of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

Ridgewood Drive is a wonderful, friendly, happy, comfortable home for my mother-in-law. The qualities of care and dedication of all the staff in every department have been outstanding, especially at this very testing time. We can never thank you enough for the care you have given all the residents, especially our loved one, who we have missed so much.

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Review from Angela C (Daughter of Resident) published on 3 August 2020 Submitted via Postal Card
Overall Experience

My mum died last night. You cared for her brilliantly. Thank you so much for all your help over the past couple of years.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words about our home and team. We are so very sorry to hear of the passing of your mum, I am sure the team will miss her and appreciate your kind words. Best wishes, Fae.

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Review from T W (Son of Resident) published on 3 August 2020 Submitted via Postal Card
Overall Experience

I visited about 20 homes before I selected Ridgewood Court, and my reason was the atmosphere. Every time I go there, everyone is chatting; both staff and residents. The home has a happy buzz, and that's so rare. I want my dad to live in a place where he can engage with others or simply watch what's going on. A year on, he tells me "it's lovely here". This gives me exceptional peace of mind.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for such a lovely review, it's wonderful to hear your dad is happy at Ridgewood Court. Best wishes, Fae.

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Review from Jan (Daughter of Resident) published on 22 July 2020 Submitted via Website
Overall Experience

With the strange times we all find ourselves in at the moment- I would like to say how marvellous the staff are and how well they have dealt with the situation. As we have been unable to visit, they have made it possible for us to have FaceTime visits, which have been of great comfort to us as a family and to my mother also. The staff are so genuinely loving and caring to our mother, it gives us peace of mind whilst not being able to have our daily visits with her. Grateful thanks to all of the staff for just being there and caring.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for taking the time to review our home and for your kind words. Our team will really appreciate it. Best wishes, Fae

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Review from Audrey O (Daughter of Resident) published on 20 July 2020 Submitted via Website
Overall Experience
Thank you to all the staff for their kindness and compassion during this very unfortunate time. I appreciated the regular updates from the care home manager. When I phoned I was given any updates I required and also appreciated the information given from the GP who was wonderful.

My mother has been a resident here since the home opened, I can only say it has gone from strength to strength due to the excellent staff lead by the manager. Thank you all.

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Review from Patricia I (Daughter of Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience

Mum is a shy and timid little lady and was very apprehensive when she was admitted. She was made to feel so welcome by all the staff and to our surprise, settled in quickly. She loved 'her' room and was able to have all the things around her that made her feel comfortable. Her room was kept clean and pleasant, just as Mum liked things. She was so comfortable with staff that she allowed them to assist with her personal hygiene! Staff have kept us very much aware of any health issues arising and were quick to deal with any problems. The staff are friendly, caring and compassionate. The home is beautifully appointed and we feel very lucky to have found such an excellent care home. Thank you to EVERYONE for caring at this extremely difficult time.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words about our home and team - they will really be appreciated, especially during this time. Best wishes, Fae.

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Review from Nicola W (Daughter of Resident) published on 10 July 2020 Submitted via Website
Overall Experience
We moved my Dad here from another care home late last year and it’s the best decision we have made. All of the staff are friendly, caring and thorough and the standards of care have been brilliant.
Despite the insane situation we have all been in recently, Ridgewood have given their all into looking after their residents. It’s been heartbreaking to not be able to visit my Dad as we are very close, but I take comfort in knowing that he is being cared for every day by the lovely team who are sacrificing a lot for our family and other residents.
A heartfelt thank you to each and every one of you at Ridgewood, thank you for keeping my Dad as safe and as loved as possible, we are so grateful.

If you are considering this care home, rest assured it is one of the best. I’d highly recommend speaking with them and visiting - it’s clean, bright and run with efficiency.

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Review from Dave L (Son of Resident) published on 10 July 2020 Submitted via Website
Overall Experience

The wonderful staff have kept my Mum safe, happy and well-fed during this dreadful time. They have all gone above and beyond their normal duties. We as a family cannot thank them enough. God bless you all.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for such kind words about our home, our team will really appreciate it. Best wishes, Fae

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Review from Kate T (Granddaughter of Resident) published on 10 July 2020 Submitted via Website
Overall Experience

My Grandmother is being wonderfully cared for by the amazing team in what are such difficult circumstances for everyone. Thank you to everyone at the home for working so very hard to keep everyone safe.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for taking the time to review our home and for your kind words. Best wishes, Fae

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Review from Michael G (Son of Resident) published on 9 July 2020 Submitted via Website
Overall Experience
At such a difficult time the care shown by the staff at Ridgewood has been of the highest standard. My family appreciate the efforts made to protect and keep safe the residents, and staff.

The manager has endeavoured to keep us informed throughout the periods of lockdown at what was a particularly tragic time.

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Review from Helen H (Daughter of Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience

My father moved to Ridgewood Court after a few weeks in respite care and the staff have helped him settle in very well. It is a very welcoming place to visit.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words about our home, we hope your father continues to enjoy his time with us. If there is anything we can do please speak to the Home Manager, her door is always open for you. Best wishes.

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Review from T B (Son of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

My mum has been a resident since July 2019. There have been a few initial problems with her settling in, but overall, everyone goes through this. As a family, we are very happy with how the home is run. The majority of the staff are excellent, with the minority improving. Continual improvement is in evidence. Activities needed to improve, and the signs are very positive.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words about our home, the team will be thrilled to hear your kind words. Best wishes, Fae.

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Review from D W (Husband of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Initially seemed to be ideal, friendly staff, nice ensuite bedroom, satisfactory food, a good range of entertainments. However, security and attention to details are a problem, although understandable, eg. bedrooms open to all residents, hence things going missing or mysteriously appearing. Insufficient care is taken when dressing the resident. Complaints noted and hopefully will be acted on. Early days yet and hopefully things will settle down long-term.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your review and kind words about our home. I will be sure to pass your feedback onto the home but please know that Katie's door is open for you whenever you need to chat about anything. Many Thanks, Fae.

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Review from Jan T (Sister of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience
I think Ridgewood Court Residential Care Home is excellent. It is a lovely care home. The staff are caring.
The first time when I went, I was blown away. I am so glad my brother is in the care home. He has settled in lovely.

It's a joy to visit my brother in such a lovely place.

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Review from Stephen W (Son of Resident) published on 2 January 2020 Submitted via Website
Overall Experience
Very hard working and pleasant staff try to make the residents as comfortable as possible. The property is very bright and gives an airy feel. Sometimes things aren't right, (especially on the dementia floor which my mum is on), but I'm not sure that they can be improved on, as it's the nature of the residents' illness that causes most of the problems.
Updates could be given to relatives a bit more frequently.

Would like residents to be taken out regularly.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for your kind words about our team and home, and thank you for your feedback. I will be sure to pass this onto Katie and the team. Best wishes, Fae.

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Review from Lynda F (Daughter of Resident) published on 31 December 2019 Submitted via Website
Overall Experience
When my dad went into Ridgewood Court, of course, we were worried that he might not settle. But with the care, love and nurture of this fantastic team, we could not have asked for more. Both male and female staff members went above and beyond there call of duty, and it is them that carried the smooth running of the home.
The leadership of the manager was not the most pro-active, but this has been rectified with a new leader who I cannot fault.
Dad was happy, cared for and loved and if his circumstances had not changed I would not have even considered a move to another home, but he now requires EMI nursing care and a more 1-1, so it was with a sad heart that we had to re-locate dad.
I would 100% recommend this wonderful care home.

A big thank you to you all.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for such kind words about our home. Whilst I am very sorry to hear that you have had to move your father, it is wonderful to hear how well his time with us went. I will be sure to pass your feedback onto Katie and the team; they'll really appreciate it. Best wishes, Fae.

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Review from Clare B (Daughter of Resident) published on 14 October 2019 Submitted via Website
Overall Experience
As a family, we would like to acknowledge the wonderful care and attention to our father. You all show such compassion and commitment to the provision of quality care, particularly at times when he can be more challenging and difficult when he is agitated and unsettled. You all seem so professional in your handling of these situations using talking therapies to help him relax.

We would like to mention the welcoming staff at the door and the carers and seniors who work on the first floor where my Dad is, we very much appreciate you all including the activities co-ordination. Well done to you all.

Reply from Fae Doherty, Senior Marketing Officer at Ridgewood Court Residential Care Home

Thank you for such lovely feedback Clare. It is wonderful to hear how pleased you are with our home and the care we provide. I will be sure to pass this onto the home manager and the team. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2021
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 24 Nov 2025

    When Geoff arrived at Ridgewood Court Residential Care Home in Pensby, it was meant to be a short respite care stay to regain his strength after a spell in hospital....

  • 17 Nov 2025

    The team is proud to achieve the Veteran Friendly Framework (VFF) status, which aims to better support the practical, emotional and social needs of the armed forces community living in...

Upcoming Events

There are no upcoming events for Ridgewood Court Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Ridgewood Court Residential Care Home.

Meet the Team (5)

Aimie Heller
Aimie HellerJob Title:Deputy ManagerJoined: 2018

Aimie joined the team at the very beginning as a team leader and has worked her way up to Deputy Manager. Aimie brings happiness and joy to the residents' lives and has always got a smile on her face.

“I am a people person and like to make a difference and enrich the lives of our residents and staff," she says.

Anna Kinseley
Anna KinseleyJob Title:ReceptionistJoined: 2021

Anna loves Ridgewood Court, as does her gorgeous Border Collie Eddie, who comes to work with her every Thursday, much to the joy of the residents who adore spending time with him.

Being in reception is the main focal point of the home, therefore I see a lot of people coming and going throughout the day. Residents and their families are a big part of why I still enjoy doing what I do.

I love being able to help everyone, from my fellow colleagues in-house, to being able to help colleagues within Sanctuary Care via the phone or email.

Wayne Armstrong
Wayne ArmstrongJob Title:Housekeeping AssistantJoined: 2022

I like helping the residents and making sure their rooms are clean and tidy and that the care home feels homely.

Keith Roberts
Keith RobertsJob Title:Maintenance OperativeJoined: 2023

I love the home’s atmosphere, the residents, the staff and the general ambience of the building.

Heidi Ball
Heidi BallJob Title:Team LeaderJoined: 2022

I love that every day is different.

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