Ridgewood Court Residential Care Home

Thank you one and all.

My father was a resident for six weeks at this home, and was cared on a 1:1 basis by a dedicated team of staff. The staff were responsive to all his needs, treating him as 'one of their own' providing both love and support on a 24-hour basis. I would strongly recommend their care and support throughout this experience and their care and support to family members.

The staff and duty manager are brilliant staff and manage residents and visitors, keep up the good work and thanks for looking after my stepmum.

My mother, who suffers from dementia, has been in Ridgewood Court for some months, as a respite user and now as a permanent resident. The home was welcoming from the start, with friendly, unflappable staff and management. Physically, it's clean and bright and my mother is currently looking physically very well indeed: clearly well-fed, properly medicated, clean and happy. My parents wanted to stay in the Wirral but we are a distributed family (I live 200 miles away) and Ridgewood staff have stepped up with support for hospital visits with great good humour and aplomb. The whole ambience of Ridgewood Court is professional, calm and congenial. I find it very reassuring and can't thank the staff enough.

We visited a family friend at Ridgewood this December. Warm welcome, very polite staff. The home is very clean and well-presented with modern decor. We sat in a lounge overlooking the garden which was lovely. I look forward to my next visit.

I do appreciate there have been some problems getting an activities coordinator, but feel this does need prioritising.

My father has been a resident at Ridgewood Court since December 2022, as a family it was a painstaking task visiting homes to place our precious father. The moment we walked through the door, unannounced, our decision was made. The home was immaculately clean, residents and staff laughed and joked, it was clear to see that the relationships were genuine. The atmosphere was friendly and homely. The home manager made the initial and transitional process a whole lot easier for us, and it is clear to see she leads her team by example. I can not thank each and every member of staff enough. My dad is well cared for, has gained weight, and we are able to sleep at night, knowing that he is safe, well and most importantly happy. Thank you team Ridgewood, you are angels that walk this earth.

His dementia then worsened dramatically as we knew it would. He died less than 3 months later.

All the facilities in this care home are excellent, this being a purpose-built home and not a converted house. All the staff took time to reassure and comfort my mum when she first moved in and was upset and confused. She has now settled in and is a lot calmer and now feels part of this community. I now have peace of mind knowing my mum is being looked after 24/7.

We loved our mum so much and I truly believe the team at Ridgewood Court did too. We are incredibly grateful for everything they did for our lovely mum and cannot recommend them highly enough.

The staff are very kind and go above and beyond to help residents with both their physical and emotional needs. They take great care to assist residents individually with their likes or dislikes and hobbies or interests. I am glad I chose Ridgewood Court for my mum.

A carefully designed building os a great asset but is nothing if not staffed well. This home has an excellent and caring management team whose prime purpose is to make residents feel at home. This influences all the staff, receptionists, team leaders, care workers, cleaning, catering, maintenance and activity coordinator. All are professional but also have shown friendliness, kindness and thoughtfulness to my husband. they have made me feel very welcome as I have spent much time here supporting my husband.

The care for my mum has been brilliant. All staff, (carers, domestic) always stop and say hello to Mum and have a little conversation. The cares are very kind and treat Mum in a lovely, caring way, as if it was their own Mum and give her dignity and respect. The rooms are kept clean and homely - so overall, very good. Residents also get good food and try and cater to individual needs.

Thank you all for everything you did.

The food is delicious with plenty of choice. The home is immaculately clean and well maintained. From the bottom of our hearts thank you team Ridgewood.

Thank you to all the staff that care for my dad.

My friend is very happy in this home and has her needs met and is well provided for. Staff are caring and attentive. The care is generally very good although from a resident's point of view there is room for improvement in some areas. I am always disappointed when I arrive to visit, as I remember how well the grounds outside were laid out and now they just get 'maintained'. It would be more pleasant to see it cared for too.

Mum spent the last 3 years at Ridgewood Court when she needed more help than her family could provide. Mum passed recently, during her stay and towards the end, she was treated with care and dignity by Ridgewood care staff members, all her wishes were complied with by staff. Mum's funeral was well attended by staff to which family and friends were warmed by the caring nature of staff.

I cannot thank you enough - you have all been wonderful.

I cannot speak highly enough about the exceptional care received by our father during the last ten months. The pandemic made visiting difficult, but we were well informed about his care and the team made great efforts to ensure we could see him as often as was practicable. Unfortunately, he passed away recently but the compassion and empathy of the staff were exemplary. The staff have truly put the real meaning of care into their daily practice and we are so lucky that we entrusted the care of our precious dad to such a great team of people.