1 Deal Road, Redcar, TS10 2RG
View Full Details of Silver Mews Care HomeI think staff could do with training on palliative care this goes for any care home. Care from some staff is excellent I couldn't say a bad word. However some staff need extra training immensely lack of empathy and compassion. Phones should be away not on any person! And a routine needs to be in place with /residents checks , care , hygiene! Also uniform should be compulsory.
Very impressed. All staff are wonderful, helpful and kind. I have noticed changes taking place since January. Improving all the time.
Excellent staff care, friendly, helpful above and beyond. Lovely management. Could not fault staff. Downside not all staff wear a uniform which can be confusing not knowing that they are staff or they could be visitors. Also its not very hygienic.
The home provides good care for my mother. She enjoys living here and it is a great help to the family knowing she is content and cared for. The home provides a warm, friendly and clean environment. Would recommend.
I visited a good friend, and I found the home to be first-class. The food was lovely and of a very high standard and looked lovely. She is very happy to go back into the home when her family next go on holiday.
My relative is being looked after so well. Silver Mews has such a helpful manager, and the staff are so friendly. The bedrooms are well set out, and the decor is lovely. The food is well prepared and apparently tastes scrummy. I cannot believe how lovely the care home is, and it is a pleasure to visit.
My mum has just had two weeks of respite, and it has been outstanding. The care and staff have been the best we have ever experienced. I was fully confident my mum was well looked after at all times. The food was excellent, and the hygiene was exceptional. This will be our only choice for respite in future. Do not hesitate to use this excellent home. Thanks so much for a brilliant respite experience for my mam and myself.
My friend has just moved here; it's a beautiful place, everything is so new and very clean, bright and cosy. The staff are so kind, helpful and friendly. Would highly recommend this amazing care home; it's like a home-from-home.
I think staff could do with training on palliative care this goes for any care home. Care from some staff is excellent I couldn't say a bad word. However some staff need extra training immensely lack of empathy and compassion. Phones should be away not on any person! And a routine needs to be in place with /residents checks , care , hygiene! Also uniform should be compulsory.
Very impressed. All staff are wonderful, helpful and kind. I have noticed changes taking place since January. Improving all the time.
Excellent staff care, friendly, helpful above and beyond. Lovely management. Could not fault staff. Downside not all staff wear a uniform which can be confusing not knowing that they are staff or they could be visitors. Also its not very hygienic.
The home provides good care for my mother. She enjoys living here and it is a great help to the family knowing she is content and cared for. The home provides a warm, friendly and clean environment. Would recommend.
I visited a good friend, and I found the home to be first-class. The food was lovely and of a very high standard and looked lovely. She is very happy to go back into the home when her family next go on holiday.
My relative is being looked after so well. Silver Mews has such a helpful manager, and the staff are so friendly. The bedrooms are well set out, and the decor is lovely. The food is well prepared and apparently tastes scrummy. I cannot believe how lovely the care home is, and it is a pleasure to visit.
My mum has just had two weeks of respite, and it has been outstanding. The care and staff have been the best we have ever experienced. I was fully confident my mum was well looked after at all times. The food was excellent, and the hygiene was exceptional. This will be our only choice for respite in future. Do not hesitate to use this excellent home. Thanks so much for a brilliant respite experience for my mam and myself.
My friend has just moved here; it's a beautiful place, everything is so new and very clean, bright and cosy. The staff are so kind, helpful and friendly. Would highly recommend this amazing care home; it's like a home-from-home.