





Silver Mews Care Home is a 41-bed care home in the seaside town of Redcar.
The care home offers residential care, dementia care and respite care.
Situated near Stockton and Middlesbrough, the care home has a team of trained, dedicated staff focused on providing excellent care to residents.
Residents' bedrooms have lots of space, an en-suite toilet, television and an intercall system whenever assistance is required.
Residents can enjoy a cup of tea at the care home's cafe, watch a film in the cinema room, or relax in the hair and nail salon.
Care Provided by Silver Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Silver Mews Care Home for full pricing details and T&Cs.
Contact Silver Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exclusive Care Group
- Private Owned
Person in charge
- Laura Whitton (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Open visiting but ask for you to avoid meal times
Parking
- Parking in site
Silver Mews Care Home Reviews (17)
Silver Mews Care Home has a Review Score of 8.7 (8.714) out of 10, based on 14 reviews in the last 2 years.
Over all time Silver Mews Care Home has 17 reviews.
In very difficult circumstances, I cannot believe how well my dad is being cared for by the staff in Silver Mews. He thoroughly enjoyed the recent open day and was joining in with all the activities.
Many thanks for taking time to complete the survey, it is most apprecitated
I have been so pleased with the care my grandmother has been receiving at silver mews. Nothing is too much for the staff, she loves getting involved in the activities that are on offer, and is overall so happy here which was always most important. Thank you so much.
Many thanks for taking the time to complete the feedback, it is most appreciated
As it was my first experience of Stuart being in care. I didn't know what to expect from the levels of care. I had expected that Stuart's regime of walking with his rollater whenever possible would be maintained but obviously this didn't happen as proved by his weakened mobility once home. However, I was impressed with the kindness and care shown to Stuart and the willingness of the staff to listen to helpful information regarding Stuart's needs. I would be more than happy to have him return to Silver Mews for respite care if available.
Many thanks for taking time to complete the feedback form. I have passed on your concerns over the mobility issue to the Home Manager
I feel there are several areas that need urgent attention. Some staff members are kind and try their best, there are far too many delays in responding to residents' needs, which can cause resident and relative distress. The sickness and turnover of staff has caused inconsistent care on many occasions, also activities for bedbound residents are limited, leaving many without meaningful engagement during the day. Communication with families could also be improved, as updates are often unclear or delayed e.g. recent CQC Rating. Regrettably in the last 18 months I understand many complaints have had to be taken out by as relatives and residents trust has been eroded by management team, as they have not always delivered timely meaningful results to many safeguarding and internal issues. On a positive note the outside garden is a pleasant space and the internal decor is very pleasant.
The Care industry is well known for having high sickness and turnover of staff and we can confirm that our turnover of staff is actually below the national level of 34.4%
We can confirm that we have two activities persons and one to one sessions are held with those residents that wish to engage with social activities
My mam has moved out from Silvermews after 3 years with the last 18 months consisting of constant issues and multiple safeguarding issues regarding missed prescribed medications, poor care and certain staff members poor attitude. The difference at the new care home is incredible and mam is engaging in meals and activities again within 24 hours. Food is very poor at Silvermews and generally cold most of the time and with no real variety. If you just want transactional care, medicating, toileting and feeding then use Silvermews. If you want real love, care and attention to detail look at other Care homes as they is far far better out there. Our family now feel relaxed and content that Mam is now getting the care and attention she needs.
Resident was moved from the home due to a reaassessment of need with various professionals and transfered to another home.
We have responded and been reactive to all concerns raised in a timely and professional manner
The home has two fully qualified...
Well, where do I begin following on from my previous review it just gets worse. After raising multiple complaints regarding poor care and inadequate practice and poor behaviour in line with the home's complaints procedures I was served with a 28 day notice for my 86 year old mother who was in their so called care home for nearly 3 years. The notice was served by a quick phone call and a follow up email. No formal meeting was arranged to discuss the situation. The appalling management and upper management should be ashamed of how they supposedly run the home on a shoestring budget. Poor food which is often inedible and cold but is never acted on or improved and this has been apparent for nearly 2 years. Poor attitude of staff with personal opinions and oversharing information about themselves and other residents is utterly appalling. However I am pleased to say my loved one is moving to a much better place with a good rating not a needs improvement in practically all areas.
To clarify, the Resident was not given notice due to complaints received. A full review was undertaken by the mental health team, Social worker and the management team and it was agreed that Silver Mews could no longer provide the...
Since moving into Silver Mews 3 months ago, my aunt and all her family have been made welcome. The staff are like an extended family or friends to her. She has become to think of Silver Mews as her home. We are really happy with what we have seen. Thank you for all the love and care that you show her.
Many thank for taking the time to complete the survey, it is most appreciated
has never been better since she was admitted into Silver Mews Care Home. She has been there almost a year, and my family are thrilled at the wonderful care she is given on a daily basis. The home is such a lovely place to visit, and is always immaculate. The staff are very friendly, attentive, and approachable. My Mam likes to watch tv in her room, but she does have the options of activities with the other residents if she wishes. We made such a good choice in choosing this home for her. Our thanks to the manager and her team, would strongly recommend this home. Thanks again.
Many thanks for taking time to complete the survey, it is apprectiated
Excellent care, spotless clean, staff always go out of their way 'above and beyond' the personal touch was always at the forefront of the staff and duty of care was heart warming. Would definitely recommend.
Thanks for taking the time to complete the survey, it is most appreciated.
My mother seems to be very happy in the home. The carers are really thoughtful and caring. The carers and management have dealt quickly and considerately with any concerns we have had. Regular activities take place, which are enjoyable for both residents family. The home is clean and well looked after. I can't fault anything.
Many thanks for taking the time to send your comments, it is most appreciated.
I think staff could do with training on palliative care this goes for any care home. Care from some staff is excellent I couldn't say a bad word. However some staff need extra training immensely lack of empathy and compassion. Phones should be away not on any person! And a routine needs to be in place with /residents checks , care , hygiene! Also uniform should be compulsory.
Many thanks for taking the time to complete the survey and we apprectiate you honest feedback. I have taken your comments on board and shared these with the Home Manager, Laura and the Operations Manager and they will address all the concerns you have highlighted
Very impressed. All staff are wonderful, helpful and kind. I have noticed changes taking place since January. Improving all the time.
Thank you for taking time to complete this review, it is appreciated
Excellent staff care, friendly, helpful above and beyond. Lovely management. Could not fault staff. Downside not all staff wear a uniform which can be confusing not knowing that they are staff or they could be visitors. Also its not very hygienic.
The home provides good care for my mother. She enjoys living here and it is a great help to the family knowing she is content and cared for. The home provides a warm, friendly and clean environment. Would recommend.
Many thanks for your response, it is good to hear that you are happy with the care provided.
I visited a good friend, and I found the home to be first-class. The food was lovely and of a very high standard and looked lovely. She is very happy to go back into the home when her family next go on holiday.
Silver Mews has such a helpful manager, and the staff are so friendly.
The bedrooms are well set out, and the decor is lovely.
The food is well prepared and apparently tastes scrummy.
I cannot believe how lovely the care home is, and it is a pleasure to visit.
My friend has just moved here; it's a beautiful place, everything is so new and very clean, bright and cosy. The staff are so kind, helpful and friendly. Would highly recommend this amazing care home; it's like a home-from-home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Silver Mews Care Home.
There are no upcoming events for Silver Mews Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Silver Mews Care Home.
Accreditations
There are no accreditations posted yet for Silver Mews Care Home.
Meet the Team (2)

I have worked within the care sector for the last 14 years, starting as a care assistant and then moving on to a senior position. I became a Deputy Manager and completed my level 5 in leadership and management.
I have now taken the position of Manager at Silver Mews care home and have a passion for my work. I aim to ensure that the residents in the care home are well cared for and have a homely feel during their stay.
I have built up a good range of knowledge working in various care homes, the hospitals and working with different care needs.
I am a mother of three and have a grandson, I enjoy family time, trips away and holidays in the sun.

Rachel has worked in the Private sector for over 10 years and has vast experience working in both Residential and Nursing Homes.
Frequently Asked Questions about Silver Mews Care Home
What types of Care is Silver Mews Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Silver Mews Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Silver Mews Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Silver Mews Care Home to the centre of Redcar?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silver Mews Care Home to verify any information. View our terms and conditions. Silver Mews Care Home has an Enhanced Service -more info.