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Silver Mews Care Home

1 Deal Road, Redcar, Cleveland & Teesside TS10 2RG
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Silver Mews Care Home, Redcar
Silver Mews Care Home, Redcar
Silver Mews Care Home, Redcar

Silver Mews Care Home is a 41-bed care home in the seaside town of Redcar.

The care home offers residential care, dementia care and respite care.

Situated near Stockton and Middlesbrough, the care home has a team of trained, dedicated staff focused on providing excellent care to residents.

Residents' bedrooms have lots of space, an en-suite toilet, television and an intercall system whenever assistance is required.

Residents can enjoy a cup of tea at the care home's cafe, watch a film in the cinema room, or relax in the hair and nail salon.

Care Provided by Silver Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,270 - £1,455N/A
Residential Dementia Care£1,210 - £1,375N/A

Contact Silver Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Laura Whitton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Open visiting but ask for you to avoid meal times

Parking

  • Parking in site

Silver Mews Care Home Reviews (17)

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8.7

Silver Mews Care Home has a Review Score of 8.7 (8.714) out of 10, based on 14 reviews in the last 2 years. Over all time Silver Mews Care Home has 17 reviews.

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Review from B L (Son of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

In very difficult circumstances, I cannot believe how well my dad is being cared for by the staff in Silver Mews. He thoroughly enjoyed the recent open day and was joining in with all the activities.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thanks for taking time to complete the survey, it is most apprecitated

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Review from Lauren P (Granddaughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience

I have been so pleased with the care my grandmother has been receiving at silver mews. Nothing is too much for the staff, she loves getting involved in the activities that are on offer, and is overall so happy here which was always most important. Thank you so much.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thanks for taking the time to complete the feedback, it is most appreciated

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Review from J F (Wife of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

As it was my first experience of Stuart being in care. I didn't know what to expect from the levels of care. I had expected that Stuart's regime of walking with his rollater whenever possible would be maintained but obviously this didn't happen as proved by his weakened mobility once home. However, I was impressed with the kindness and care shown to Stuart and the willingness of the staff to listen to helpful information regarding Stuart's needs. I would be more than happy to have him return to Silver Mews for respite care if available.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thanks for taking time to complete the feedback form. I have passed on your concerns over the mobility issue to the Home Manager

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Review from D B (Friend of Resident) published on 21 April 2026 Submitted via Website
Overall Experience

I feel there are several areas that need urgent attention. Some staff members are kind and try their best, there are far too many delays in responding to residents' needs, which can cause resident and relative distress. The sickness and turnover of staff has caused inconsistent care on many occasions, also activities for bedbound residents are limited, leaving many without meaningful engagement during the day. Communication with families could also be improved, as updates are often unclear or delayed e.g. recent CQC Rating. Regrettably in the last 18 months I understand many complaints have had to be taken out by as relatives and residents trust has been eroded by management team, as they have not always delivered timely meaningful results to many safeguarding and internal issues. On a positive note the outside garden is a pleasant space and the internal decor is very pleasant.

Reply from Sandra Carr, Operations Director at Silver Mews Care Home
Thank you for your response - we would like to respond as below
The Care industry is well known for having high sickness and turnover of staff and we can confirm that our turnover of staff is actually below the national level of 34.4%

We can confirm that we have two activities persons and one to one sessions are held with those residents that wish to engage with social activities

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Review from Geraldine B (Daughter of Resident) published on 10 April 2026 Submitted via Website
Overall Experience

My mam has moved out from Silvermews after 3 years with the last 18 months consisting of constant issues and multiple safeguarding issues regarding missed prescribed medications, poor care and certain staff members poor attitude. The difference at the new care home is incredible and mam is engaging in meals and activities again within 24 hours. Food is very poor at Silvermews and generally cold most of the time and with no real variety. If you just want transactional care, medicating, toileting and feeding then use Silvermews. If you want real love, care and attention to detail look at other Care homes as they is far far better out there. Our family now feel relaxed and content that Mam is now getting the care and attention she needs.

Reply from Sandra Carr, Consultant at Silver Mews Care Home
We would like to respond in the following way
Resident was moved from the home due to a reaassessment of need with various professionals and transfered to another home.
We have responded and been reactive to all concerns raised in a timely and professional manner

The home has two fully qualified...  

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Review from Gary K (Son of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

Well, where do I begin following on from my previous review it just gets worse. After raising multiple complaints regarding poor care and inadequate practice and poor behaviour in line with the home's complaints procedures I was served with a 28 day notice for my 86 year old mother who was in their so called care home for nearly 3 years. The notice was served by a quick phone call and a follow up email. No formal meeting was arranged to discuss the situation. The appalling management and upper management should be ashamed of how they supposedly run the home on a shoestring budget. Poor food which is often inedible and cold but is never acted on or improved and this has been apparent for nearly 2 years. Poor attitude of staff with personal opinions and oversharing information about themselves and other residents is utterly appalling. However I am pleased to say my loved one is moving to a much better place with a good rating not a needs improvement in practically all areas.

Reply from Sandra Carr, Consultant at Silver Mews Care Home
We would like to respond to the review with the following response

To clarify, the Resident was not given notice due to complaints received. A full review was undertaken by the mental health team, Social worker and the management team and it was agreed that Silver Mews could no longer provide the...  

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Review from E S (Niece of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

Since moving into Silver Mews 3 months ago, my aunt and all her family have been made welcome. The staff are like an extended family or friends to her. She has become to think of Silver Mews as her home. We are really happy with what we have seen. Thank you for all the love and care that you show her.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thank for taking the time to complete the survey, it is most appreciated

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Review from Chris C (Son of Resident) published on 17 December 2025 Submitted via Website
Overall Experience
My Mam,

has never been better since she was admitted into Silver Mews Care Home. She has been there almost a year, and my family are thrilled at the wonderful care she is given on a daily basis. The home is such a lovely place to visit, and is always immaculate. The staff are very friendly, attentive, and approachable. My Mam likes to watch tv in her room, but she does have the options of activities with the other residents if she wishes. We made such a good choice in choosing this home for her. Our thanks to the manager and her team, would strongly recommend this home. Thanks again.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thanks for taking time to complete the survey, it is apprectiated

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Review from E M (Son of Resident) published on 12 December 2025 Submitted via Postal Card
Overall Experience

Excellent care, spotless clean, staff always go out of their way 'above and beyond' the personal touch was always at the forefront of the staff and duty of care was heart warming. Would definitely recommend.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Thanks for taking the time to complete the survey, it is most appreciated.

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Review from Janet H (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

My mother seems to be very happy in the home. The carers are really thoughtful and caring. The carers and management have dealt quickly and considerately with any concerns we have had. Regular activities take place, which are enjoyable for both residents family. The home is clean and well looked after. I can't fault anything.

Reply from Sandra Carr, Consultant Operations Director at Silver Mews Care Home

Many thanks for taking the time to send your comments, it is most appreciated.

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Review from D D (Respite Resident) published on 17 July 2025 Submitted via Website
Overall Experience

I think staff could do with training on palliative care this goes for any care home. Care from some staff is excellent I couldn't say a bad word. However some staff need extra training immensely lack of empathy and compassion. Phones should be away not on any person! And a routine needs to be in place with /residents checks , care , hygiene! Also uniform should be compulsory.

Reply from Sandra Carr, Operations Director at Silver Mews Care Home

Many thanks for taking the time to complete the survey and we apprectiate you honest feedback. I have taken your comments on board and shared these with the Home Manager, Laura and the Operations Manager and they will address all the concerns you have highlighted

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Review from Linda M (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

Very impressed. All staff are wonderful, helpful and kind. I have noticed changes taking place since January. Improving all the time.

Reply from Sandra Carr, Operations Director at Silver Mews Care Home

Thank you for taking time to complete this review, it is appreciated

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Review from D D (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

Excellent staff care, friendly, helpful above and beyond. Lovely management. Could not fault staff. Downside not all staff wear a uniform which can be confusing not knowing that they are staff or they could be visitors. Also its not very hygienic.

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Review from A S (Daughter of Resident) published on 25 February 2025 Submitted via Website
Overall Experience

The home provides good care for my mother. She enjoys living here and it is a great help to the family knowing she is content and cared for. The home provides a warm, friendly and clean environment. Would recommend.

Reply from Sandra Carr, Operations Director (consultant) at Silver Mews Care Home

Many thanks for your response, it is good to hear that you are happy with the care provided.

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Review from Mary L (Friend of Resident) published on 17 April 2023 Submitted via Website
Overall Experience

I visited a good friend, and I found the home to be first-class. The food was lovely and of a very high standard and looked lovely. She is very happy to go back into the home when her family next go on holiday.

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Review from Kenneth L (Friend of Resident) published on 17 April 2023 Submitted via Website
Overall Experience
My relative is being looked after so well.
Silver Mews has such a helpful manager, and the staff are so friendly.
The bedrooms are well set out, and the decor is lovely.
The food is well prepared and apparently tastes scrummy.

I cannot believe how lovely the care home is, and it is a pleasure to visit.

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Review from Jacqueline O (Friend of Resident) published on 15 March 2023 Submitted via Website
Overall Experience

My friend has just moved here; it's a beautiful place, everything is so new and very clean, bright and cosy. The staff are so kind, helpful and friendly. Would highly recommend this amazing care home; it's like a home-from-home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 August 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

There are no accreditations posted yet for Silver Mews Care Home.

Meet the Team (2)

Laura Whitton
Laura WhittonJob Title:Home ManagerJoined: 2022

I have worked within the care sector for the last 14 years, starting as a care assistant and then moving on to a senior position. I became a Deputy Manager and completed my level 5 in leadership and management.

I have now taken the position of Manager at Silver Mews care home and have a passion for my work. I aim to ensure that the residents in the care home are well cared for and have a homely feel during their stay.

I have built up a good range of knowledge working in various care homes, the hospitals and working with different care needs.

I am a mother of three and have a grandson, I enjoy family time, trips away and holidays in the sun.

Rachel Rennie Doran
Rachel Rennie DoranJob Title:Operations ManagerJoined: 2020

Rachel has worked in the Private sector for over 10 years and has vast experience working in both Residential and Nursing Homes.

Frequently Asked Questions about Silver Mews Care Home

What types of Care is Silver Mews Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silver Mews Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Silver Mews Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Silver Mews Care Home to the centre of Redcar?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silver Mews Care Home to verify any information. View our terms and conditions. Silver Mews Care Home has an Enhanced Service -more info.