Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for St Omer Residential Care Ltd

stars
stars 06 October 2025
My sister-in-law was admitted to St Omer in August 2025, suffering from vascular dementia. From day one, the care and attention given to my sister-in-law and also her family was amazing. All the staff were caring and so understanding and showed such sensitivity during what was a very stressful and worrying time. It eased our minds knowing our loved one was being cared for in our absence.
Review from June C (Sister-in-law of Resident/Service User)
stars
stars 21 July 2025
Mum has been a resident at St Omer for almost 8 years. She has a good relationship with the staff who are always very pleasant, kind and helpful. The weekly game of Scrabble is very popular with Mum as are the twice weekly general knowledge quizzes. Friday afternoon visit from the children from the nearby nursery is a great success with the residents.
Review from Karin S (Daughter of Resident/Service User)
stars
stars 01 July 2025
My wife has been a resident at St Omer since October 2023, and this review covers this period of time. My experience has been that the standard of care, compassion , commitment and dedication from all the staff from the first day of admission has been exemplary. The home itself has a warm and pleasant feel about it and I and my family have always been made to feel welcome when visiting my wife. The overall decor of the home and that of the residents rooms plus the cleanliness, is of a high standard. The decision to place my wife at St Omer gives me peace of mind she is in the right place getting the care she now deserves.
Review from R H (Husband of Resident/Service User)