Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for St Omer Residential Care Ltd

stars
stars 19 February 2026
My dad spent a week and a half in St Omer, and eventually died peacefully in there. We cannot fault the care he was given in there, they were wonderful and I'm so glad that he went in there. The staff were so kind to his family too. Cannot recommend it too highly.
Review from Debbie B (Daughter of Resident/Service User)
stars
stars 06 October 2025
My sister-in-law was admitted to St Omer in August 2025, suffering from vascular dementia. From day one, the care and attention given to my sister-in-law and also her family was amazing. All the staff were caring and so understanding and showed such sensitivity during what was a very stressful and
worrying time. It eased our minds knowing our loved one was being cared for in our absence.
Review from June C (Sister-in-law of Resident/Service User)
stars
stars 21 July 2025
Mum has been a resident at St Omer for almost 8 years. She has a good relationship with the staff who are always very pleasant, kind and helpful. The weekly game of Scrabble is very popular with Mum as are the twice weekly general knowledge quizzes. Friday afternoon visit from the children from the
nearby nursery is a great success with the residents.
Review from Karin S (Daughter of Resident/Service User)
stars
stars 01 July 2025
My wife has been a resident at St Omer since October 2023, and this review covers this period of time. My experience has been that the standard of care, compassion , commitment and dedication from all the staff from the first day of admission has been exemplary. The home itself has a warm and
pleasant feel about it and I and my family have always been made to feel welcome when visiting my wife. The overall decor of the home and that of the residents rooms plus the cleanliness, is of a high standard. The decision to place my wife at St Omer gives me peace of mind she is in the right place getting the care she now deserves.
Review from R H (Husband of Resident/Service User)