St Omer Residential Care Ltd

Greenway Road, Chelston, Torquay TQ2 6JE
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8.8 3 Reviews
  • St Omer Residential Care Ltd, Torquay
St Omer Residential Care offers a welcoming home for people needing care.

It provides dignified, high quality care to residents.

Residents receive care from trained, friendly staff and can enjoy a variety of social activities to suit their interests.

Tasty meals are prepared for residents and the care home can cater to special dietary requirements.
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Care Provided by St Omer Residential Care Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1060 – £1450
  • Self-Funded Residential Dementia Care: £1100 – £1450
  • RESPITE Self-Funded Residential Care: £1060 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1449

These prices are only a guideline, please contact St Omer Residential Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Omer Residential Care Ltd

Person in charge

  • Tracey Ann Meloy (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • At St Omer they have no restrictions on visiting loved ones or friends. you are able to visit at anytime.

Parking

  • St Omer has a carpark and road side parking.

St Omer Residential Care Ltd Reviews (3)

8.8

St Omer Residential Care Ltd has a Review Score of 8.8 (8.757) out of 10, based on 3 reviews in the last 2 years.
Over all time St Omer Residential Care Ltd has 3 reviews.

Overall Experience
  • 3
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Date Published
  • 3
  • 3
  • 3
  • 3
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Reviewer Connection to St Omer Residential Care Ltd
  • 1
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  • 1
Total of 3, showing 1-3
Review from June C (Sister-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law was admitted to St Omer in August 2025, suffering from vascular dementia. From day one, the care and attention given to my sister-in-law and also her family was amazing. All the staff were caring and so understanding and showed such sensitivity during what was a very stressful and worrying
time. It eased our minds knowing our loved one was being cared for in our absence.
Reply from Tracey Meloy, Manager at St Omer Residential Care Ltd

Thank you June for your kind words, it was our pleasure to care for your sister-in-law.Tracey and all the staff at St Omer

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  • Value for Money
Review from Karin S (Daughter of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at St Omer for almost 8 years. She has a good relationship with the staff who are always very pleasant, kind and helpful. The weekly game of Scrabble is very popular with Mum as are the twice weekly general knowledge quizzes. Friday afternoon visit from the children from the
nearby nursery is a great success with the residents.
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  • Treated with Dignity
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Review from R H (Husband of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at St Omer since October 2023, and this review covers this period of time.
My experience has been that the standard of care, compassion , commitment and dedication from all the staff from the first day of admission has been exemplary.
The home itself has a warm and pleasant
feel about it and I and my family have always been made to feel welcome when visiting my wife.
The overall decor of the home and that of the residents rooms plus the cleanliness, is of a high standard.
The decision to place my wife at St Omer gives me peace of mind she is in the right place getting the care she now deserves.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 8.8 (8.757)

Overview of Review Score

The Review Score of 8.8 (8.757) out of 10 for St Omer Residential Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for St Omer Residential Care Ltd is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.786 Points relating to the number of positive Reviews for St Omer Residential Care Ltd is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 3 Positive Reviews ÷ 5.6 = 0.536
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Tracey Meloy

Job Title: Manager

Tracey is the Manager of St Omer Residential Care Ltd.

Frequently Asked Questions about St Omer Residential Care Ltd

What types of Care is St Omer Residential Care Ltd registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Omer Residential Care Ltd have?

There are 28 Single Rooms.

What are the Facilities & Services at St Omer Residential Care Ltd ?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Omer Residential Care Ltd to the centre of Torquay?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Omer Residential Care Ltd to verify any information. View our terms and conditions. St Omer Residential Care Ltd has an Enhanced Service - more info.