Escan Manor

Weirfield Road, Exeter EX2 4DN
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8.7 14 Reviews
  • Escan Manor, Exeter
Escan Manor is a purpose-built care home in St Leonard's, designed around the people who live here. From the first step inside, the atmosphere feels warm, calm, and genuinely welcoming.

Life stays closely connected to Exeter’s best-loved spots—riverside walks, a relaxed browse along the Quayside, or coffee with family.

This modern 72-bedroom home offers spacious en-suite rooms arranged in a small household design.

Each household features its own lounge and dining area, creating a familiar daily rhythm and space for unhurried conversation.

Thoughtful amenities add comfort and choice. There is an open bistro area right at the entrance, with balcony views over the River Exe and surrounding hills. In addition there are stylish lounges, an in-house cinema, a hair and beauty salon, and private dining rooms for special occasions.

Care is person-centred—shaped around individual preferences, daily routines, and what matters most. Attentive support aims to ease worries and lift mood so each day feels comfortable, dignified, and enjoyable.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Standard fees at Escan Manor cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.


In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.


In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • David Barenskie (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving.


    Family and friends are encouraged to visit whenever it suits them and their loved ones.


    Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.

Parking

  • Escan Manor offers ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances.


    Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times.


    The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.

Escan Manor Reviews (14)

8.7

Escan Manor has a Review Score of 8.7 (8.698) out of 10, based on 14 reviews in the last 2 years.
Over all time Escan Manor has 14 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Escan Manor
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Total of 14, showing 1-14
Review from Oliver G (Son of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent purpose-built building with great views of Exeter Canal Basin and Haldon Hills. However, no garden but offset by good, large balconies. No sun protection on Mum's nearest balcony at time of writing despite many requests. Staff are very caring and kind from all parts of the world. Looking for
permanent manager at time of writing so management needs improving. Too much staff turnover and too little communication. Also, lack of name badges at time of writing. Overall good but room for improvement.
Reply from Mark Webb-Austin, Regional Manager at Escan Manor

Thank you for your feedback. We welcome feedback as it assists us with the ongoing review and improvement of our services. We are now providing shade from the sun on balconies used by our residents. Name badges are on order and we await their delivery. The home has experienced some turnover of staff buy this has had a positive effect on the home. The home continues to recruit individuals that will embrace and promote the values of Morar Living. There are a number of new employees currently onboarding. One of which is the new home manager, who joins us in August. He brings with him a wealth of experience and a solid reputation.

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Review from Christine K (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
The overall care received by my Mum until her death was satisfactory but the refund process for money owed to us after her death didn't work for our family.
Reply from Mark Webb-Austin, Regional Manager at Escan Manor

We are deeply sorry about your loss, and we extend our heartfelt condolences to you and your family during this difficult time.We understand how frustrating delays can be, especially under such emotional circumstances. While the refund process can take some time, please know that this is due to our need to follow established policies that are in place to protect the security and wellbeing of all our residents and their loved ones.We truly appreciate your patience and understanding, and we are here to support you in any way we can.

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Review from M M (Son of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are polite and friendly. Rooms are clean with a rota showing dates and times. Most meals are served in the room for my dad as he does not like to mix with the other residents, and has limited walking capacity. The dementia unit is secure with key pad entry/exit. Not that dad would be walking
about.
Reply from Escan Manor, Management at Escan Manor

Thank you so much for your kind feedback. We're glad to hear that our staff's friendliness and the cleanliness of the rooms have made a positive impression. It's great to know your dad feels comfortable with meals served in his room, and we're always happy to tailor care to each resident's needs and preferences. Ensuring safety and dignity in our dementia household is a top priority, so we appreciate you noting the secure environment. If there's ever anything more we can do to support your dad, please don't hesitate to let us know

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Review from Jon R (Son of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My parents (who both have dementia) have been at Escan Manor since Aug/Sept 2024. My father was at another home in Exeter (rated close to 10*, with an "Outstanding" CQC) but they told us they could not deal with him any more - in particular his tendency to shout if he has an urgent need. Several other
care homes refused to take him. Escan Manor, by contrast, has done an excellent job of managing his needs. I also find the staff much friendlier than at the previous home. As for my mother, the home has worked hard to help her settle in, especially in light of her anxiety and confusion. There have been personnel changes, but I regularly see care staff that I've got to know from previous visits. The home is purpose-built, well designed and v.warm (both parents really feel the cold). Can't say it's all been perfect (e.g. admin/communication is v.poor) - but for me, the most important thing is the care, which in my experience has been very good.
Reply from Diana Cole, Home Manager at Escan Manor

Thank you for taking the time to share your experience at Escan Manor. We truly appreciate your thoughtful and honest feedback.We are so pleased to hear that your parents are receiving the care and support they need and that our team has been able to manage your fathers needs effectively. We understand how important it is to provide a warm, welcoming, and compassionate environment, and its wonderful to hear that you've found our staff friendly and dedicated to helping both your parents feel comfortable.We acknowledge your concerns regarding administration and communication and sincerely appreciate your patience. Your feedback is invaluable in helping us improve, and we will certainly review our processes to ensure a smoother experience for families.Ultimately, the well-being of our residents is our top priority, and we are grateful for your trust in us. If there is anything more we can do to support you or your parents, please do not hesitate to reach out.

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Review from R G (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father moved in June 2024, following a 2 year stay in another home, he moved to be closer to his family. It took him a while to settle in with constant changes in staff, especially nurses and then understanding his needs and acknowledging his care plan. There have been a few incidents of not having
his medication which have caused a lot of anxiety. With more changes and the departure of management and senior staff, we are starting to worry that we have made the right decision. We are not feeling confident that his complex needs are being met and for the home whilst promising, they seem to be going through a period of uncertainty.
Reply from Escan Manor, Home Manager at Escan Manor

Thank you for sharing your feedback about your father's experience at Escan Manor. We're so pleased that he has been able to move closer to his family, as we know how important this connection is for his well-being. Adjusting to a new environment can take time, and we're grateful for the opportunity to support him during this transition. While the home is undergoing some changes, we remain fully committed to maintaining the high standards of care and ensuring that all residents' needs, including your father's, are met with compassion and professionalism.We're proud of our dedicated team and the care they provide, and we're focused on building a stable and supportive environment for all residents. Your input is valuable to us, and we would welcome the chance to discuss your father's care further to provide reassurance and address any specific concerns you may have. Thank you again for your feedback and support.

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Review from G M (Brother of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nursing staff coming and going. Caring staff coming and going. Rumours of the manager not being particularly nice or able to do his job in a professional manner.
Issues with the food being substandard and not of good quality. Room cleanliness below standard. This is a review based on previous issues
and not a reflection on the recent changes. Thankfully the manager has left along with a former receptionist.
The acting manager is absolutely fantastic and issues that the previous manager couldn't be bothered to address are now in hand with a big improvement.
The acting manager deserves to be promoted to manager!
Hopefully, this improvement will remain and other issues will be addressed. This is sadly quite a negative review but it's an honest one.
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Review from Joy W (Friend of Resident) published on 2 December 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My friend came to Escan Care Home in mid-October and has now been there for 6 weeks. I believe there were problems to begin with, as was not invoiced for her care, but this has now been rectified since the manager has left. The assistant manager has been great and has endeavoured to sort out any problem
immediately. She has also been honest and upfront if there is a problem.
My friend is starting to settle and has been offered to attend the different activities, but she has declined as would rather stay in her room.
The food looks good, and the bedrooms and central areas are beautiful with great attention to detail. When the manager has been appointed (I am hoping the assistant manager will be appointed) Escan Manor can only go one way "Up".
Reply from Dawn Leaman, Manager at Escan Manor

Thank you for sharing such a thoughtful and detailed review. We're delighted to hear that your friend is beginning to settle at Escan Care Home and that you've noticed the care and attention we put into our environment, food, and activities.We sincerely apologise for the initial issues with invoicing but are pleased these have now been resolved. Thank you for your encouragement and confidence in Escan Care Home. We're committed to continual improvement, and your feedback is invaluable. If there's anything more we can assist with, please don't hesitate to reach out.

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Review from A B (Friend of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Although this is a very clean and tidy place, I have found that the lady I visit has twice to my knowledge been left for over an half hour after asking to use the toilet and has therefore wet the bed/chair and sat in it uncomfortably for a while which does not help the sores she has. I have also noticed
when breakfast is brought in no one has offered to sit and encourage/feed her. It was just left on the table for her to help herself. If this is happening at lunchtime as well then she has no chance of building her strength back up. I know staff shortages don't help but don't take in more residents until you have the staff to look after them properly.
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Review from P M (Son of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team take great pride and ensures that the atmosphere is relaxed, and welcoming and the residents are respected. It does have that hotel feeling which makes the experience a very pleasant one. My parents are delighted by the excellent level of care they receive. They are extremely happy and settled
in well. Communication is good between the team and the residents. I couldn't have wished for a nicer place for them to be in and call it their forever home. My only concern is that the quality of the food has dropped but I know it's getting a bit better.
Reply from John Holliday, Home Manager at Escan Manor

Thank you so much for taking the time to share such wonderful words about our home and the care we are providing for your parents - it's an absolute privilege to have them both living here with us at Escan Manor. Rest assured, as our hospitality team expands our menu is changing, offering a wider selection of seasonal and home-cooked favourite dishes as requested by our residents. We hope that you will be able to join us for lunch sometime soon and taste for yourself. I'll make sure that this feedback is shared with the wider team, who will be both delighted and rewarded to read your comments.

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Review from M C (Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are very good, comfortable, and very pleasant surroundings. Food could be improved.
Reply from John Holliday, Home Manager at Escan Manor

Thank you for this feedback following your recent respite stay with us. I'm glad to hear that overall your stay was very enjoyable and we will of course pass your comments on to our hospitality team. As we are always striving to improve, our new seasonal menu will be introduced shortly and we would love to invite you back in to Escan Manor to enjoy lunch with everyone again very soon.

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Review from B W (Resident) assisted by family/friend published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You couldn't go anywhere better. The rooms are lovely and the food was really nice - like a 4-star hotel.
Reply from John Holliday, Home Manager at Escan Manor

Thank you so much for your review about life at Escan Manor - all of the team are absolutely delighted that you have chosen to make this your new home - it's a real pleasure having you here!

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Review from Angela R (Daughter-in-law of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is only one word to say about this wonderful place wow. It’s very apprehensive visiting a relative for the first time in a strange environment. However, from the first moment you walk in the whole atmosphere is so beautiful and welcoming. It’s not institutionalised in any way. It’s more like a
five-star hotel. The staff are all dressed as professional carers and treat the residents with total respect. I visited at lunchtime to see my two family members. I was offered lunch and taken to the small dining room which looked so welcoming, even a bottle of wine being opened for residents. It was so reassuring to see my family members so relaxed in a stunning place such as Escan Manor.
Reply from John Holliday, Registered Manager at Escan Manor

Thank you for your wonderful review - we absolutely love welcoming visitors to our home, so I'm delighted to hear that your first visit was such a positive experience. All of our team are so very proud to be working here, caring for everyone living with us and it's a real pleasure to hear that this was your impression also. Thank you, and we look forward to seeing you again soon.

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Review from Helen W (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have lived at Escan Manor for several months now, and myself and my family are delighted by the excellent level of care they receive. They are extremely happy and settled on account of the staff who are outstanding and treat my parents with patience, understanding and respect, they go above
and beyond what is required and nothing is too much trouble. A huge thank you to the Manager and his wonderful Team.
Reply from John Holliday, Registered Manager at Escan Manor

Thank you for taking the time to write this wonderful review, it is really rewarding to hear that the hard work and dedication of the whole team at Escan Manor, is so appreciated by you and your family. It is our absolute privilege and delight to be able to care and support your parents, who are such an important part of our care home family and I will ensure that this feedback is shared with every single staff member.

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Review from Deborah H (Daughter-in-law of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A superb modern home. We particularly liked the decor and various smaller social rooms to enjoy with friends and family, the afternoon tea room, reading room, games room and so on. Well-presented and tasty meals with appropriate portion sizes. Lovely, friendly staff genuinely enjoying their job. Definitely
recommend this home.
Reply from John Holliday, Registered Manager at Escan Manor

Dear Deborah. Thank you so much for taking the time to complete this review, your kind words will be a real boost to all of the team here at Escan Manor and really motivate everyone to continue providing the highest levels of personalised care and support. It was a real pleasure having your mother-in-law to stay with us and we hope that she'll pop back in to say hello, and join us for afternoon tea sometime soon.

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Current Review Score: 8.7 (8.698)

Overview of Review Score

The Review Score of 8.7 (8.698) out of 10 for Escan Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.173 for Escan Manor is calculated as follows: ( (77 Excellents x 5) + (45 Goods x 4) + (33 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 162 Ratings = 4.173
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.525 Points relating to the number of positive Reviews for Escan Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 9 Positive Reviews ÷ 14.4 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 21 Aug 2025

We currently have vacancies available in our Nursing, Residential, and Dementia Care services. Our home provides a comfortable, caring environment with personalised support tailored to each individual. Whether you’re seeking long-term care or a short-term stay, we’re here to offer the care and reassurance you need.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Escan Manor

What types of Care is Escan Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Escan Manor have?

There are 72 Single Rooms.

What are the Facilities & Services at Escan Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Escan Manor to the centre of Exeter?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Escan Manor to verify any information. View our terms and conditions. Escan Manor has an Enhanced Service - more info.