
the staff who are outstanding and treat my parents with patience, understanding and respect,Helen W(Daughter of Resident/Service User)

Lovely, friendly staff genuinely enjoying their job. Definitely recommend this homeDeborah H(Daughter-in-law of Resident/Service User)

My parents are delighted by the excellent level of care they receive.P M(Son of Resident/Service User)

the staff who are outstanding and treat my parents with patience, understanding and respect,Helen W(Daughter of Resident/Service User)

Lovely, friendly staff genuinely enjoying their job. Definitely recommend this homeDeborah H(Daughter-in-law of Resident/Service User)

My parents are delighted by the excellent level of care they receive.P M(Son of Resident/Service User)

Escan Manor is a purpose-built care home in St Leonard's, designed around the people who live here. From the first step inside, the atmosphere feels warm, calm, and genuinely welcoming.
Life stays closely connected to Exeter’s best-loved spots—riverside walks, a relaxed browse along the Quayside, or coffee with family.
This modern 72-bedroom home offers spacious en-suite rooms arranged in a small household design.
Each household features its own lounge and dining area, creating...
Care Provided by Escan Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard fees at Escan Manor cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.
In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.
In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.
The price(s) shown are provided by the care home. Contact Escan Manor for full pricing details and T&Cs.
Contact Escan Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Morar Living
- Private Owned
Person in charge
- Rosie Powell(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Visiting
- Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.
Parking
- Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.
Escan Manor Reviews (19)
Escan Manor has a Review Score of 8.7 (8.685) out of 10, based on 14 reviews in the last 2 years.
Over all time Escan Manor has 19 reviews.
My parents were both residents at Escan Manor care home. When Dad died in January they were so caring to us as a family and in particular to Mum who was still with them. The were very invested in making it as good as it could be for her, listening when she needed it and trying to get her involved in any of the activities of which she was capable. Mum died at the end of January, just 3 weeks short of her 100th birthday. She needed a lot of care, physically and mentally. The family truly believe that she could not have been better cared for anywhere. The whole team there are a happy bunch. They are all invested and interested in their residents. From the care staff, cleaning, catering, maintenance, reception and the management. Just thank you all.
My Mother may be heading for end of life, and the staff have gone above and beyond with the care for Mum and the support offered to our family. Some of these staff have been loyal to Escan through the changes in management and other staffing issues over the last two years. I hope Morar Living reward their staff accordingly and value their contribution towards what will hopefully be recognised as a 5 star care home. I believe CQC have recently attended and I do hope they publish the revised findings promptly - which must be good to outstanding based on how it is now. We certainly have no complaints and are very pleased Mum has had this time in her life at Escan Manor. Thank you.
My Wife moved into Escan Manor in April 2025, after spending 6 months previously in another Care Home, following a severe stroke. There have been certain problems at times, but these have been quickly resolved, and the Management have been very approachable and helpful. The Staff are both friendly and always willing to make life a little easier for residents. The rooms are very comfortable and the facilities provided excellent.
My mother has lived at Escan Manor since April 2025. She loves it there, and feels very much cared for. The staff are all lovely, and they go to great trouble to make life enjoyable and comfortable for the residents. Her room is spacious with an en suite bathroom, and large windows with a meadow view. They are sensitive to her vegetarian diet. Medical issues are swiftly attended to. The on site hairdresser is much appreciated, equally for manicure and pedicure. The central location is very convenient. Highly recommended
.
My mother has recently moved into Escan Manor and we have been very satisfied with the care received, surroundings and activities. We are working with them on a couple of minor things, one is wearing of name badges which is important for new residents and those with dementia and for following up with relevant staff for feedback; the other is around GP appointments and feedback of results and if visits actually occurred. All the staff are very friendly and interact well with all the residents from what we have seen.
Excellent purpose-built building with great views of Exeter Canal Basin and Haldon Hills. However, no garden but offset by good, large balconies. No sun protection on Mum's nearest balcony at time of writing despite many requests. Staff are very caring and kind from all parts of the world. Looking for permanent manager at time of writing so management needs improving. Too much staff turnover and too little communication. Also, lack of name badges at time of writing. Overall good but room for improvement.
Thank you for your feedback. We welcome feedback as it assists us with the ongoing review and improvement of our services. We are now providing shade from the sun on balconies used by our residents. Name badges are on order and we await their delivery. The home has experienced some turnover of...
The overall care received by my Mum until her death was satisfactory but the refund process for money owed to us after her death didn't work for our family.
We are deeply sorry about your loss, and we extend our heartfelt condolences to you and your family during this difficult time.We understand how frustrating delays can be, especially under such emotional circumstances. While the refund process can take some time, please know that this is due to our...
The staff are polite and friendly. Rooms are clean with a rota showing dates and times. Most meals are served in the room for my dad as he does not like to mix with the other residents, and has limited walking capacity. The dementia unit is secure with key pad entry/exit. Not that dad would be walking about.
Thank you so much for your kind feedback. We're glad to hear that our staff's friendliness and the cleanliness of the rooms have made a positive impression. It's great to know your dad feels comfortable with meals served in his room, and we're always happy to tailor care to each resident's needs...
My parents (who both have dementia) have been at Escan Manor since Aug/Sept 2024. My father was at another home in Exeter (rated close to 10*, with an "Outstanding" CQC) but they told us they could not deal with him any more - in particular his tendency to shout if he has an urgent need. Several other care homes refused to take him. Escan Manor, by contrast, has done an excellent job of managing his needs. I also find the staff much friendlier than at the previous home. As for my mother, the home has worked hard to help her settle in, especially in light of her anxiety and confusion. There have been personnel changes, but I regularly see care staff that I've got to know from previous visits. The home is purpose-built, well designed and v.warm (both parents really feel the cold). Can't say it's all been perfect (e.g. admin/communication is v.poor) - but for me, the most important thing is the care, which in my experience has been very good.
Thank you for taking the time to share your experience at Escan Manor. We truly appreciate your thoughtful and honest feedback.We are so pleased to hear that your parents are receiving the care and support they need and that our team has been able to manage your fathers needs effectively. We...
My father moved in June 2024, following a 2 year stay in another home, he moved to be closer to his family. It took him a while to settle in with constant changes in staff, especially nurses and then understanding his needs and acknowledging his care plan. There have been a few incidents of not having his medication which have caused a lot of anxiety. With more changes and the departure of management and senior staff, we are starting to worry that we have made the right decision. We are not feeling confident that his complex needs are being met and for the home whilst promising, they seem to be going through a period of uncertainty.
Thank you for sharing your feedback about your father's experience at Escan Manor. We're so pleased that he has been able to move closer to his family, as we know how important this connection is for his well-being. Adjusting to a new environment can take time, and we're grateful for the...
Issues with the food being substandard and not of good quality. Room cleanliness below standard. This is a review based on previous issues and not a reflection on the recent changes. Thankfully the manager has left along with a former receptionist.
The acting manager is absolutely fantastic and issues that the previous manager couldn't be bothered to address are now in hand with a big improvement.
The acting manager deserves to be promoted to manager!
Hopefully, this improvement will remain and other issues will be addressed. This is sadly quite a negative review but it's an honest one.
My friend is starting to settle and has been offered to attend the different activities, but she has declined as would rather stay in her room.
The food looks good, and the bedrooms and central areas are beautiful with great attention to detail. When the manager has been appointed (I am hoping the assistant manager will be appointed) Escan Manor can only go one way "Up".
Thank you for sharing such a thoughtful and detailed review. We're delighted to hear that your friend is beginning to settle at Escan Care Home and that you've noticed the care and attention we put into our environment, food, and activities.We sincerely apologise for the initial issues with...
Although this is a very clean and tidy place, I have found that the lady I visit has twice to my knowledge been left for over an half hour after asking to use the toilet and has therefore wet the bed/chair and sat in it uncomfortably for a while which does not help the sores she has. I have also noticed when breakfast is brought in no one has offered to sit and encourage/feed her. It was just left on the table for her to help herself. If this is happening at lunchtime as well then she has no chance of building her strength back up. I know staff shortages don't help but don't take in more residents until you have the staff to look after them properly.
The team take great pride and ensures that the atmosphere is relaxed, and welcoming and the residents are respected. It does have that hotel feeling which makes the experience a very pleasant one. My parents are delighted by the excellent level of care they receive. They are extremely happy and settled in well. Communication is good between the team and the residents. I couldn't have wished for a nicer place for them to be in and call it their forever home. My only concern is that the quality of the food has dropped but I know it's getting a bit better.
Thank you so much for taking the time to share such wonderful words about our home and the care we are providing for your parents - it's an absolute privilege to have them both living here with us at Escan Manor. Rest assured, as our hospitality team expands our menu is changing, offering a wider...
The staff are very good, comfortable, and very pleasant surroundings. Food could be improved.
Thank you for this feedback following your recent respite stay with us. I'm glad to hear that overall your stay was very enjoyable and we will of course pass your comments on to our hospitality team. As we are always striving to improve, our new seasonal menu will be introduced shortly and we would love to invite you back in to Escan Manor to enjoy lunch with everyone again very soon.
You couldn't go anywhere better. The rooms are lovely and the food was really nice - like a 4-star hotel.
Thank you so much for your review about life at Escan Manor - all of the team are absolutely delighted that you have chosen to make this your new home - it's a real pleasure having you here!
There is only one word to say about this wonderful place wow. It’s very apprehensive visiting a relative for the first time in a strange environment. However, from the first moment you walk in the whole atmosphere is so beautiful and welcoming. It’s not institutionalised in any way. It’s more like a five-star hotel. The staff are all dressed as professional carers and treat the residents with total respect. I visited at lunchtime to see my two family members. I was offered lunch and taken to the small dining room which looked so welcoming, even a bottle of wine being opened for residents. It was so reassuring to see my family members so relaxed in a stunning place such as Escan Manor.
Thank you for your wonderful review - we absolutely love welcoming visitors to our home, so I'm delighted to hear that your first visit was such a positive experience. All of our team are so very proud to be working here, caring for everyone living with us and it's a real pleasure to hear that this was your impression also. Thank you, and we look forward to seeing you again soon.
My parents have lived at Escan Manor for several months now, and myself and my family are delighted by the excellent level of care they receive. They are extremely happy and settled on account of the staff who are outstanding and treat my parents with patience, understanding and respect, they go above and beyond what is required and nothing is too much trouble. A huge thank you to the Manager and his wonderful Team.
Thank you for taking the time to write this wonderful review, it is really rewarding to hear that the hard work and dedication of the whole team at Escan Manor, is so appreciated by you and your family. It is our absolute privilege and delight to be able to care and support your parents, who are...
A superb modern home. We particularly liked the decor and various smaller social rooms to enjoy with friends and family, the afternoon tea room, reading room, games room and so on. Well-presented and tasty meals with appropriate portion sizes. Lovely, friendly staff genuinely enjoying their job. Definitely recommend this home.
Dear Deborah. Thank you so much for taking the time to complete this review, your kind words will be a real boost to all of the team here at Escan Manor and really motivate everyone to continue providing the highest levels of personalised care and support. It was a real pleasure having your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Escan Manor.
There are no upcoming events for Escan Manor.
Awards / Recognitions (3)
- 13 Jun 2026Recipient: Morar Living
- 13 Jun 2026Recipient: Morar Living
- 08 May 2026Recipient: Morar Living
Meet the Team (1)

Rosie started her journey in care at 19 as a domiciliary care assistant, and from the very beginning, she knew this was where she was meant to be. Rosie soon moved into working in care homes and, through dedication, hard work, and the support of inspiring leaders around her, progressed from Care Assistant to Home Manager.
Care is not just her career; it’s something very personal to Rosie. Having also supported her own loved ones during their care, Rosie truly understands how important trust, compassion, and communication are for families. That experience shapes the way she leads every day.
Rosie is incredibly proud of my team and passionate about creating a home where residents feel safe, valued, and truly at home. Person-centred care is at the heart of everything we do, recognising that every individual has their own story, preferences, and wishes that deserve to be respected.
Rosie is open, believes in transparency, and is committed to building strong, supportive relationships with both residents and their families. Together, we create a warm, caring community where everyone feels they belong.
Frequently Asked Questions about Escan Manor
What types of Care is Escan Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Escan Manor have?
There are 72 Single Rooms.
What are the Facilities & Services at Escan Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Escan Manor to the centre of Exeter?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Escan Manor to verify any information. View our terms and conditions. Escan Manor has an Enhanced Service -more info.