The Red House

Clonway, Yelverton PL20 6EG
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9.4 26 Reviews
  • The Red House, Yelverton
Experienced in many forms of care, The Red House employs a hard-working team who take a personable approach to the lives of all residents, adhering to their personalised care plans in order to achieve positive results.

Alongside skilled care, The Red House has a number of additional features to support its flexible approach to its residents, including a beauty therapy and hairdressing salon, and an activities team to ensure every day is filled with laughter and meaning. The home has its own minibus and personal vehicle for day trips.

The in-house chefs provide delicious and nutritious meals, tailored to your taste and dietary requirements. The menus are varied and built around feedback directly from residents, to ensure the kitchens are stocked with your favourite meals.

But resident feedback does not stop there. With regular resident meetings, the team at The Red House act on all comments, suggestions and requests to help you feel comfortable in your home-away-from-home. The team will do whatever they can to meet your every need.

With good transport links to Plymouth, Tavistock and Yelverton, the home provides residential later life care in homely and comfortable en suite rooms. A holistic approach to care has been developed to achieve an outstanding quality of life.
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Care Provided by The Red House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fee dependent on room choice and care needs

These prices are only a guideline, please contact The Red House to find out the exact price for your requirements.

Contact The Red House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Red House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Clonway Care Ltd
  • Privately Owned

Person in Charge

  • Sarah Clegg (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting generally unrestricted

Parking

  • Parking onsite

The Red House Reviews (26)

9.4

The Red House has a Review Score of 9.4 (9.421) out of 10, based on 6 reviews in the last 2 years.
Over all time The Red House has 26 reviews.

Overall Experience
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Date Published
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Total of 26, showing 1-20
Review from M R (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially I took Mum to the Red House for day care and respite for my Dad. The staff were and still are amazing. So caring and professional. Mum was treated like one of the family, I dont think praise can come much higher than that!
All the residents seem happy and there is a full activity schedule.
The home has animals, singers, musicians and entertainers to keep the residents entertained. The home is clean, without that smell you can experience in other care homes. Full credit here to the management and cleaning staff.
I cannot single out any one individual for recognition, as everyone is truly special.
Yes the home could do with some updating and cosmetic improvements and I understand that the new owners are looking into this. That said it doesn't distract from the overall positive experience. The Red House is then, highly recommended.
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Review from Juliette W (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very homely environment which was very important and part of the reason for choosing the Red House. Wonderful activities throughout the week which have helped Mum to be more active and no longer isolated as she was at home. She always has someone to talk to now. She has settled in well.
I struggle
with knowing the best way to communicate with he team except when I visit. I am never quite sure what Mum has been doing on a daily basis and wondered how this could be improved.
Mum is very happy here and that is what is most important to us as a family. Thank you
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Review from Ruth D (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad is very well cared for at The Red House. We know that he is loved by the staff who know him very well and are very tolerant in some difficult times. Dad has a lovely room that has been adapted for him and he has lots of opportunities for activities - that he is encouraged to do but only if he
wants to take part. Dad is well cared for in terms of his medical needs and staff are pro-active and communicative. The Red House has an active social media page and we love seeing all the planned activities and the photos and videos on there - this is so valuable to us. The food is also wonderful. Thank you to all the team.
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Review from Elaine K (Power of Attorney of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as I walked through the front door of Red House I knew it was the right care home to choose for my friend. She is very well looked after and safe at Red House. The staff are very friendly and helpful and nothing is too much trouble. My friend has special dietary needs and these needs are met
with a good and varied diet. There are lots of activities throughout the week which my friend enjoys. My friend often tells me how caring the staff are and that she is happy and well looked after at Red House.
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Review from Liz B (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the Red House for over 2 years - initially as a day resident and respite and then as a full time resident. The team are all amazing. The personalised care they provide, knowing their residents, focussing their approach on the individuals needs. This care also extends to the family
- they recognise how difficult it can be when a family member gets to the point of needing such a setting. The events they organise throughout the year, the meals, cakes and the choice is great. Thank you
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Review from Sabrina F (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was given residency after a bad fall she was made welcome from day one and has been very well cared for the rooms are well equipped all the staff are friendly and helpful Sarah the manager always takes time to speak to all residents which is a nice touch and makes them feel at home. The rooms
are very nice and well maintained as is the whole place.
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Review from Shirley B (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly atmosphere as soon as you walk in the door - feels like "home" straightaway. Care very good - nothing is too much trouble! Staff very friendly and obliging. Rooms very comfortable, (although mine does not get Wi-Fi and I have to go downstairs to use the internet, but I understand this
will be rectified sometime in the future). Very clean and facilities very good. Various activities - no danger of getting bored.
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Review from Megan D (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Red House has met all expectations without exception. It has always had a well-respected reputation, and I can confirm that my mother is very happy here.
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Review from Diana M (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy that my father has such a beautiful room with great views, in a lovely location. Very attentive staff. The minibus is a great addition and can take him to hospital appointments. The home appears progressive, allowing my father a virtual assistant technology device in his room and a coffee
making machine. All in all, we feel that during the current pandemic, the home is performing excellently.
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Review from J B (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a wonderful respite stay at The Red House. The staff were so attentive and nothing was too much trouble. They were always happy and helpful. The meals and food, in general, were delicious and cooked on the premises. I wouldn't hesitate to recommend anyone to stay here. Thank you, it was much
appreciated knowing that mum was in such good hands.
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Review from Stewart S (Son of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care and support is excellent. I would have no hesitation in recommending it.
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Review from C M (Friend of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff and manager.
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Review from S Q (Daughter of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recognising that she was in the early stages of dementia my mother chose to give up living alone in her bungalow. The Red House has been the perfect solution for my mother's needs. The en-suite room is ideal for making her feel comfortable. Even before lockdown, it was very clear that everything about
the Red House particularly the staff is dedicated to putting the resident's needs and requirements first. It is always a joy to visit my mother as I' always made very welcome and it is clear that my mother is contented.
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Review from C D (Son of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father and I have had to meet outdoors on the last few occasions due to the Covid-19 outbreak. We were still made to feel comfortable and the staff were on hand if we needed anything. I have nothing but praise for the way the home manager reacted to the Covid-19 outbreak. Her swift and decisive action
has ensured the home has stayed Covid-19 safe.
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Review from F A (Daughter of Resident) published on 14 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely peaceful care home with very happy residents. The manager and staff are so professional and caring. They have gone beyond during this period of isolation to ensure all the residents are kept motivated and entertained. My mother says she felt at home here from her very first day.
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Review from Kim D (Granddaughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my grandfather recently and was very pleased with the measures in place during the pandemic. We were able to see him outdoors with a 2-meter distance. The staff are always friendly, and the residents seem well looked after.
I asked my grandfather how he felt there, and he said he was very
happy with the care, and that he was fed well! They go out of their way to make them feel special on birthdays and occasions too.
He also spoke of the lovely views which can be enjoyed. I would recommend it to others as I have only ever heard good things about it.
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Review from Claire H (Daughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dear Mum has been at The Red House for a couple of years, and it is the only place where she has settled, felt safe and well cared for, and Mum tried several other homes but never settled. It is a small residential home that feels like a normal home. I don’t live locally, so it is so reassuring to
know that Mum is well cared for and the manager is so kind and approachable. She was able to work Mum out from the outset, which is why Mum is getting the care that works for her, which is such a huge relief. The staff work extremely hard to make the experience of the residents a happy one.
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Review from J S (Son of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was at another care home before this, which was terrible, so we looked at Red House; it was perfect. Very friendly and welcoming, the staff are lovely, and I truly believe my dad would not be around now, if not for the care and support he gets from everyone at Red House. He is extremely comfortable
and well looked after. I would not hesitate in recommending Red House to anyone.
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Review from S A (Granddaughter of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely homely atmosphere and all residents treated as individuals.
Good range of entertainment and activities provided. Friendly and approachable staff who have provided amazing care during the Covid-19 crisis. My grandmother can have some challenging behaviour at times and they always seem to manager
her with patience and care.
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Review from Tanya C (Friend of Resident) published on 4 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough for the tremendously hard work they put in for the care of the residents at The Red House, they provide excellent activities to help stimulate the residents and go above and beyond to keep the residents entertained. I know it's been a difficult time for all with the Coronavirus,
but they have kept everyone safe and well and their system for allowing visitors outside with 2 metres distancing to see the residents has been fantastic, which I am sure they have all needed. Can't praise the staff enough for their care and attention.
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Current Review Score: 9.4 (9.421)

Overview of Review Score

The Review Score of 9.4 (9.421) out of 10 for The Red House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for The Red House is calculated as follows: ( (61 Excellents x 5) + (9 Goods x 4) ) ÷ 70 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for The Red House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Red House

What types of Care is The Red House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Red House have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Red House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Red House to the centre of Yelverton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Red House to verify any information. View our terms and conditions. The Red House has an Enhanced Service - more info.