The Red House

Clonway, Yelverton PL20 6EG
Review Us
9.6 30 Reviews
  • The Red House, Yelverton
Experienced in many forms of care, The Red House employs a hard-working team who take a personable approach to the lives of all residents, adhering to their personalised care plans in order to achieve positive results.

Alongside skilled care, The Red House has a number of additional features to support its flexible approach to its residents, including a beauty therapy and hairdressing salon, and an activities team to ensure every day is filled with laughter and meaning. The home has its own minibus and personal vehicle for day trips.

The in-house chefs provide delicious and nutritious meals, tailored to your taste and dietary requirements. The menus are varied and built around feedback directly from residents, to ensure the kitchens are stocked with your favourite meals.

But resident feedback does not stop there. With regular resident meetings, the team at The Red House act on all comments, suggestions and requests to help you feel comfortable in your home-away-from-home. The team will do whatever they can to meet your every need.

With good transport links to Plymouth, Tavistock and Yelverton, the home provides residential later life care in homely and comfortable en suite rooms. A holistic approach to care has been developed to achieve an outstanding quality of life.
Show The Red House on the Map

Care Provided by The Red House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fee dependent on room choice and care needs

The price(s) shown are provided by the care home. Contact The Red House for full pricing details and T&Cs.

Contact The Red House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Red House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Clonway Care Ltd
  • Privately Owned

Person in Charge

  • Sarah Clegg (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting generally unrestricted

Parking

  • Parking onsite

The Red House Reviews (30)

9.6

The Red House has a Review Score of 9.6 (9.592) out of 10, based on 10 reviews in the last 2 years.
Over all time The Red House has 30 reviews.

Overall Experience
  • 25
  • 5
  • 0
  • 0
  • 0
Date Published
  • 30
  • 10
  • 10
  • 10
  • 20
Reviewer Connection to The Red House
  • 15
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 30, showing 1-20
Review from Fiona J (Cousin of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Red House at Yelverton to be a very warm and caring home. All the staff are very friendly, helpful and have the residents best interests and wellbeing at heart.
The house is kept clean, tidy and comfortable for all (residents and visitors).
The meals look nice and not over loaded plates,
colour in the vegetables and verity of choice.
I have no complaints for The Red House, only not their fault - not being able to park on the road outside the home because the neighbours complain as it's a private road. I know The Red House pay for the use of it. I have to drive to visit
my cousin as do many visitors and parking is tight.
A good selection of activities.
Other than that I have no complaints or concerns about my cousin staying with with The Red House, he is doing well there and wants to stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie C (Wife of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband Simon, who has Alzeimers, had a weeks respite care and had a lovely time even finding himself a girlfriend there - the staff there were so kind and lovely and we would definitely go back there again
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike W (Son of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum had been in this care home for almost two and a half years.
It is a lovely home with very good food.
All the staff were brilliant with Mum and looked after her very well.
Thank you all so very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was an emergency respite placement following an awful hospital discharge. She was very unwell but right from the start all the carers and other staff have been extremely caring, kind and supportive to my mother. As time has gone on she is still not well and it has become apparent that she
is unable to return home and is now a long term resident. If my sister and I have had any concerns about anything these have been addressed immediately. They have kept us in the loop and informed us immediately when my mother has been unwell and either ambulance or GP has had to be contacted.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially I took Mum to the Red House for day care and respite for my Dad. The staff were and still are amazing. So caring and professional. Mum was treated like one of the family, I dont think praise can come much higher than that!
All the residents seem happy and there is a full activity schedule.
The home has animals, singers, musicians and entertainers to keep the residents entertained. The home is clean, without that smell you can experience in other care homes. Full credit here to the management and cleaning staff.
I cannot single out any one individual for recognition, as everyone is truly special.
Yes the home could do with some updating and cosmetic improvements and I understand that the new owners are looking into this. That said it doesn't distract from the overall positive experience. The Red House is then, highly recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Juliette W (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very homely environment which was very important and part of the reason for choosing the Red House. Wonderful activities throughout the week which have helped Mum to be more active and no longer isolated as she was at home. She always has someone to talk to now. She has settled in well.
I struggle
with knowing the best way to communicate with he team except when I visit. I am never quite sure what Mum has been doing on a daily basis and wondered how this could be improved.
Mum is very happy here and that is what is most important to us as a family. Thank you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth D (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad is very well cared for at The Red House. We know that he is loved by the staff who know him very well and are very tolerant in some difficult times. Dad has a lovely room that has been adapted for him and he has lots of opportunities for activities - that he is encouraged to do but only if he
wants to take part. Dad is well cared for in terms of his medical needs and staff are pro-active and communicative. The Red House has an active social media page and we love seeing all the planned activities and the photos and videos on there - this is so valuable to us. The food is also wonderful. Thank you to all the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine K (Power of Attorney of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as I walked through the front door of Red House I knew it was the right care home to choose for my friend. She is very well looked after and safe at Red House. The staff are very friendly and helpful and nothing is too much trouble. My friend has special dietary needs and these needs are met
with a good and varied diet. There are lots of activities throughout the week which my friend enjoys. My friend often tells me how caring the staff are and that she is happy and well looked after at Red House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz B (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the Red House for over 2 years - initially as a day resident and respite and then as a full time resident. The team are all amazing. The personalised care they provide, knowing their residents, focussing their approach on the individuals needs. This care also extends to the family
- they recognise how difficult it can be when a family member gets to the point of needing such a setting. The events they organise throughout the year, the meals, cakes and the choice is great. Thank you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sabrina F (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was given residency after a bad fall she was made welcome from day one and has been very well cared for the rooms are well equipped all the staff are friendly and helpful Sarah the manager always takes time to speak to all residents which is a nice touch and makes them feel at home. The rooms
are very nice and well maintained as is the whole place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shirley B (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly atmosphere as soon as you walk in the door - feels like "home" straightaway. Care very good - nothing is too much trouble! Staff very friendly and obliging. Rooms very comfortable, (although mine does not get Wi-Fi and I have to go downstairs to use the internet, but I understand this
will be rectified sometime in the future). Very clean and facilities very good. Various activities - no danger of getting bored.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Megan D (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Red House has met all expectations without exception. It has always had a well-respected reputation, and I can confirm that my mother is very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diana M (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy that my father has such a beautiful room with great views, in a lovely location. Very attentive staff. The minibus is a great addition and can take him to hospital appointments. The home appears progressive, allowing my father a virtual assistant technology device in his room and a coffee
making machine. All in all, we feel that during the current pandemic, the home is performing excellently.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a wonderful respite stay at The Red House. The staff were so attentive and nothing was too much trouble. They were always happy and helpful. The meals and food, in general, were delicious and cooked on the premises. I wouldn't hesitate to recommend anyone to stay here. Thank you, it was much
appreciated knowing that mum was in such good hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stewart S (Son of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care and support is excellent. I would have no hesitation in recommending it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Friend of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff and manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S Q (Daughter of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recognising that she was in the early stages of dementia my mother chose to give up living alone in her bungalow. The Red House has been the perfect solution for my mother's needs. The en-suite room is ideal for making her feel comfortable. Even before lockdown, it was very clear that everything about
the Red House particularly the staff is dedicated to putting the resident's needs and requirements first. It is always a joy to visit my mother as I' always made very welcome and it is clear that my mother is contented.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Son of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father and I have had to meet outdoors on the last few occasions due to the Covid-19 outbreak. We were still made to feel comfortable and the staff were on hand if we needed anything. I have nothing but praise for the way the home manager reacted to the Covid-19 outbreak. Her swift and decisive action
has ensured the home has stayed Covid-19 safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F A (Daughter of Resident) published on 14 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely peaceful care home with very happy residents. The manager and staff are so professional and caring. They have gone beyond during this period of isolation to ensure all the residents are kept motivated and entertained. My mother says she felt at home here from her very first day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim D (Granddaughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my grandfather recently and was very pleased with the measures in place during the pandemic. We were able to see him outdoors with a 2-meter distance. The staff are always friendly, and the residents seem well looked after.
I asked my grandfather how he felt there, and he said he was very
happy with the care, and that he was fed well! They go out of their way to make them feel special on birthdays and occasions too.
He also spoke of the lovely views which can be enjoyed. I would recommend it to others as I have only ever heard good things about it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for The Red House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for The Red House is calculated as follows: ( (96 Excellents x 5) + (18 Goods x 4) ) ÷ 114 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for The Red House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (3)

Sarah

Sarah Clegg

Job Title: Registered Manager Joined: 2015

Sarah has over 11 years of experience in the care sector, having developed a strong passion for supporting others through both her professional and personal life. Her care journey began while looking after her mother and grandfather at home, where she discovered a natural ability and deep commitment to making a positive difference in people’s lives.


Promoted to Registered Manager in October 2023, Sarah has continued to grow as a compassionate and dedicated leader, always putting the well-being of residents at the centre of everything she does.


She finds great satisfaction in seeing the happiness and comfort that quality care brings to residents, describing her work as a way of giving back to older generations. Sarah believes what makes The Red House truly special is its close-knit, family atmosphere, where residents and staff share a positive energy and a genuine sense of community.

Lauren

Lauren Jolley

Job Title: Deputy Manager Joined: 2017

Lauren has worked in the care sector for over 11 years, beginning her career at 19, working with people with learning disabilities. From the very start, she developed a strong passion for supporting individuals to live fulfilling lives and improving their overall quality of life.


Promoted to Deputy Manager in October last year, Lauren brings experience, compassion, and dedication to her role. She is committed to ensuring residents feel comfortable, respected, and well supported, while also helping to create a positive environment for the team.


Lauren is passionate about caring for people and finds real fulfilment in helping residents feel happy, comfortable, and valued in their daily lives.


She describes The Red House as having a strong family feel and a true “home away from home” atmosphere. The home is warm, cosy, and comfortable, with a relaxed, non-clinical environment that helps residents feel at ease. Lauren feels this sense of togetherness is what makes The Red House such a special place to live and work.

Helen

Helen Stewart

Job Title: Activities Co-ordinator Joined: 2025

Helen joined The Red House in June 2025, bringing with her a wealth of experience across both care and activities. Although she is a qualified Registered Manager, Helen has spent the last few years focusing on activities where her passion truly lies.


With a strong background in care, Helen has developed a deep understanding of how meaningful activities can enhance well-being, confidence, and everyday happiness. She is dedicated to creating engaging, person-centred experiences that reflect the interests and abilities of each resident.


Helen finds great joy in seeing the positive impact activities have on residents, especially the smiles, laughter, and sense of connection they bring. For her, it is incredibly rewarding to help create moments that brighten people’s day and encourage friendships within the home.


Activities include live singers, animal visits, quizzes, games, crafts, and gentle exercise sessions, all designed to support enjoyment, stimulation, and well-being. These are regularly shared on our private Facebook page so that family and friends can stay connected and see what their loved ones have been enjoying.

Frequently Asked Questions about The Red House

What types of Care is The Red House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Red House have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Red House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Red House to the centre of Yelverton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Red House to verify any information. View our terms and conditions. The Red House has an Enhanced Service - more info.