The Red House

Clonway, Yelverton PL20 6EG
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9.4 26 Reviews
  • The Red House, Yelverton
Experienced in many forms of care, The Red House employs a hard-working team who take a personable approach to the lives of all residents, adhering to their personalised care plans in order to achieve positive results.

Alongside skilled care, The Red House has a number of additional features to support its flexible approach to its residents, including a beauty therapy and hairdressing salon, and an activities team to ensure every day is filled with laughter and meaning. The home has its own minibus and personal vehicle for day trips.

The in-house chefs provide delicious and nutritious meals, tailored to your taste and dietary requirements. The menus are varied and built around feedback directly from residents, to ensure the kitchens are stocked with your favourite meals.

But resident feedback does not stop there. With regular resident meetings, the team at The Red House act on all comments, suggestions and requests to help you feel comfortable in your home-away-from-home. The team will do whatever they can to meet your every need.

With good transport links to Plymouth, Tavistock and Yelverton, the home provides residential later life care in homely and comfortable en suite rooms. A holistic approach to care has been developed to achieve an outstanding quality of life.
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Care Provided by The Red House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fee dependent on room choice and care needs

These prices are only a guideline, please contact The Red House to find out the exact price for your requirements.

Contact The Red House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Red House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Clonway Care Ltd
  • Privately Owned

Person in Charge

  • Sarah Clegg (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting generally unrestricted

Parking

  • Parking onsite

The Red House Reviews (26)

9.4

The Red House has a Review Score of 9.4 (9.421) out of 10, based on 6 reviews in the last 2 years.
Over all time The Red House has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 6
  • 6
  • 6
  • 20
Reviewer Connection to The Red House
  • 14
  • 5
  • 2
  • 2
  • 2
  • 1
Total of 26, showing 21-26
Review from Maureen L (Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service User over a period of two years. Very satisfied with service indeed. Excellent manager and staff. Well run by owners.
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Review from P J (Daughter of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a highly protective daughter, delighted with the Red House who take great care of my Mum. They're thoughtful, gentle, considerate and kind. Humour abounds! The Red House isn't like a retirement home but a family home - all welcomed/cared for in relation to their needs. Even me! When I first visited
I noted the absence of malodorous challenges which can abound in care homes. The cleaners are great - keeping it smelling fresh. That really matters to family. Whatever they do, staff take their care role seriously: the lovely cleaners, amazing chefs, able handyman/gardener and the wonderful carers and activities staff - all fab, thoughtful, giving and caring. I can't thank them enough. It's largely down to the professional manager who's to be credited for what happens there. Thank you all. I can't comment about night-time security because I'm not there but am aware of the staff's attitude to safety and security so am reassured my Mum's in a safe and secure environment.
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Review from Eric B (Son of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my initial visit to Red House, I was struck by the absence of the usual 'care home odours' - it was clean and welcoming. The manager is 'hands on', approachable and responsive to concerns.
Staff are caring, kind and give the impression that nothing is too much trouble.
I would class myself as an
over protective relative but have no hesitation in recommending Red House Care Home.
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Review from Jenny D (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in well and all the staff could not have been more kind and helpful.
The atmosphere is relaxed and there is a feeling of space.
Residents are treated with respect and are always free to choose what they want to do.
The food is excellent.
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Review from Sarah C (Daughter of Resident) published on 28 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, welcoming, homely place with possibly the best view in Britain! my mum is now very dependant on the staff and no longer able to clearly communicate. They treat her with such dignity and even seem to know what she wants or is trying to say.
Residents enjoy lovely home cooking, innovative
activities and trips.
Staff are approachable, caring and flexible. The manager is truly wonderful.
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Review from Hilary (Daughter of Resident) published on 28 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother spent nearly 3 happy years at the Red House. At all times she was treated with care and compassion. The staff are wonderful and do their best to encourage residents involvement in the home's many activities. My mother needed a lot of support following a stroke and I cannot fault the care she
was shown. The staff were always friendly and welcoming to visitors, nothing was too much trouble. And finally when she died they showed extraordinary kindness and understanding to me.
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Current Review Score: 9.4 (9.421)

Overview of Review Score

The Review Score of 9.4 (9.421) out of 10 for The Red House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for The Red House is calculated as follows: ( (61 Excellents x 5) + (9 Goods x 4) ) ÷ 70 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for The Red House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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