The Red House

My mum had a wonderful respite stay at The Red House. The staff were so attentive and nothing was too much trouble. They were always happy and helpful. The meals and food, in general, were delicious and cooked on the premises. I wouldn't hesitate to recommend anyone to stay here. Thank you, it was much appreciated knowing that mum was in such good hands.

The standard of care and support is excellent. I would have no hesitation in recommending it.

Very caring staff and manager.

Recognising that she was in the early stages of dementia my mother chose to give up living alone in her bungalow. The Red House has been the perfect solution for my mother's needs. The en-suite room is ideal for making her feel comfortable. Even before lockdown, it was very clear that everything about the Red House particularly the staff is dedicated to putting the resident's needs and requirements first. It is always a joy to visit my mother as I' always made very welcome and it is clear that my mother is contented.

My father and I have had to meet outdoors on the last few occasions due to the Covid-19 outbreak. We were still made to feel comfortable and the staff were on hand if we needed anything. I have nothing but praise for the way the home manager reacted to the Covid-19 outbreak. Her swift and decisive action has ensured the home has stayed Covid-19 safe.

A lovely peaceful care home with very happy residents. The manager and staff are so professional and caring. They have gone beyond during this period of isolation to ensure all the residents are kept motivated and entertained. My mother says she felt at home here from her very first day.

He also spoke of the lovely views which can be enjoyed. I would recommend it to others as I have only ever heard good things about it.

My dear Mum has been at The Red House for a couple of years, and it is the only place where she has settled, felt safe and well cared for, and Mum tried several other homes but never settled. It is a small residential home that feels like a normal home. I don’t live locally, so it is so reassuring to know that Mum is well cared for and the manager is so kind and approachable. She was able to work Mum out from the outset, which is why Mum is getting the care that works for her, which is such a huge relief. The staff work extremely hard to make the experience of the residents a happy one.

My dad was at another care home before this, which was terrible, so we looked at Red House; it was perfect. Very friendly and welcoming, the staff are lovely, and I truly believe my dad would not be around now, if not for the care and support he gets from everyone at Red House. He is extremely comfortable and well looked after. I would not hesitate in recommending Red House to anyone.

Good range of entertainment and activities provided. Friendly and approachable staff who have provided amazing care during the Covid-19 crisis. My grandmother can have some challenging behaviour at times and they always seem to manager her with patience and care.

I can't praise the staff enough for the tremendously hard work they put in for the care of the residents at The Red House, they provide excellent activities to help stimulate the residents and go above and beyond to keep the residents entertained. I know it's been a difficult time for all with the Coronavirus, but they have kept everyone safe and well and their system for allowing visitors outside with 2 metres distancing to see the residents has been fantastic, which I am sure they have all needed. Can't praise the staff enough for their care and attention.

Service User over a period of two years. Very satisfied with service indeed. Excellent manager and staff. Well run by owners.

I'm a highly protective daughter, delighted with the Red House who take great care of my Mum. They're thoughtful, gentle, considerate and kind. Humour abounds! The Red House isn't like a retirement home but a family home - all welcomed/cared for in relation to their needs. Even me! When I first visited I noted the absence of malodorous challenges which can abound in care homes. The cleaners are great - keeping it smelling fresh. That really matters to family. Whatever they do, staff take their care role seriously: the lovely cleaners, amazing chefs, able handyman/gardener and the wonderful carers and activities staff - all fab, thoughtful, giving and caring. I can't thank them enough. It's largely down to the professional manager who's to be credited for what happens there. Thank you all. I can't comment about night-time security because I'm not there but am aware of the staff's attitude to safety and security so am reassured my Mum's in a safe and secure environment.

The food is excellent.

I would class myself as an over protective relative but have no hesitation in recommending Red House Care Home.

Staff are approachable, caring and flexible. The manager is truly wonderful.

My Mother spent nearly 3 happy years at the Red House. At all times she was treated with care and compassion. The staff are wonderful and do their best to encourage residents involvement in the home's many activities. My mother needed a lot of support following a stroke and I cannot fault the care she was shown. The staff were always friendly and welcoming to visitors, nothing was too much trouble. And finally when she died they showed extraordinary kindness and understanding to me.