Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Acorns Care Centre

stars
stars 16 December 2025
A good care home with dedicated staff the food is of a high standard . Only negative is getting in or out to Can sometimes be 15 mins
Review from James J (Son-in-law of Resident/Service User)
stars
stars 12 December 2025
I'm happy with how my mother is being treated at the Acorns Home. She seems to have settled in here good.
Review from Andrew D (Son of Resident/Service User)
stars
stars 12 December 2025
My grandma is in this home, the staff are brilliant and welcoming. The food is good and my grandma is always happy.
Review from C W (Granddaughter of Resident/Service User)
stars
stars 18 November 2025
Very good staff are brilliant staffing levels could do with uping overall very good.
Review from N W (Friend of Resident/Service User)
stars
stars 18 November 2025
The staff and the new manager are very helpful. My brother Joseph is well cared for. The manager provides all information needed. I am happy with the service.
Review from Judith D (Sister of Resident/Service User)
stars
stars 18 November 2025
Theresa + staff are very professional, pleasant. The home is clean + very organised. Theresa is the light in what would be a dark time.
Review from Mary S (Sister of Resident/Service User)
stars
stars 10 July 2025
This care home needs to be closed down! It is so dirty Limited staff 2 for my brothers floor. Room was filthy my brother was admitted there on Friday long story short they have sent him back to A+E and said they can't have him back. That being said wasn't the right place for my brother anyway he needs round the clock care. Not their fault but when I was there residents roaming around 1 with her pants round her ankles, vomit in hallway uncleaned for over 2 hours no bedding on bed, no soap in toilets, medicine cabinet left open and unattended. So much more seemed had been taken over by new management and staff were really struggling, we ended getting involved in a staffing war. Doors left open so patients could get out. Please avoid i have contacted the CQC I'm worried about the residents who are left their Seems all the management are interested in is getting the funding.
Review from K D (Sister of Resident/Service User)