The Acorns Care Centre

Parkside, Hindley, Wigan WN2 3LJ
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1.3 1 Review
  • The Acorns Care Centre, Wigan
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Louise Williams (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)

Visiting

  • Anytime

Parking

  • Car parking is limited at the front of the home however there is a car park close by

The Acorns Care Centre Reviews (1)

1.3

The Acorns Care Centre has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years. Over all time The Acorns Care Centre has 1 review.

Overall Experience

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Date Published

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Review from K D (Sister of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This care home needs to be closed down!
It is so dirty Limited staff 2 for my brothers floor.
Room was filthy my brother was admitted there on Friday long story short they have sent him back to A+E and said they can't have him back. That being said wasn't the right place for my brother anyway he
needs round the clock care. Not their fault but when I was there residents roaming around 1 with her pants round her ankles, vomit in hallway uncleaned for over 2 hours no bedding on bed, no soap in toilets,medicine cabinet left open and unattended. So much more seemed had been taken over by new management and staff were really struggling, we ended getting involved in a staffing war. Doors left open so patients could get out. Please avoid i have contacted the CQC I'm worried about the residents who are left their Seems all the management are interested in is getting the funding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 1.3 (1.333)

Overview of Review Score

The Review Score of 1.3 (1.333) out of 10 for The Acorns Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.333 for The Acorns Care Centre is calculated as follows: ( (1 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 12 Ratings = 1.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for The Acorns Care Centre is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 0 Positive Reviews ÷ 7.8 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Acorns Care Centre

What types of Care is The Acorns Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Acorns Care Centre have?

There are 39 Single Rooms.

What are the Facilities & Services at The Acorns Care Centre?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Acorns Care Centre to the centre of Wigan?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Acorns Care Centre to verify any information. View our terms and conditions. The Acorns Care Centre has an Enhanced Service - more info.