Care Homes Owned by Franklin Care Group Ltd

All of the Staff have been Superb with my Mother Since day one. They have always treated her with dignity and kindness Taking excellent Care of her health and well being. Mum loved the food especially the milk shakes. They always tried to keep her in a happy frame of mind.

Overall, our experience left us with little confidence in the quality of care provided. I would encourage anyone considering to put a relative here to visit regularly to make their own opinion.

My mother's life has been transformed since being welcomed into the Dell family. The care from the staff & management is first class. The staff are always polite & professional. They are always friendly & caring with the residents. Regular events are organised to help entertain & stimulate their experience.

My mother was admitted to Ashbourne in July 2023. She wanted to go back to her flat at first, but soon settled in after a few weeks! She was as one carer put it, 'the life and soul of Ashbourne'. Sadly, after one or two breaks of bones, bruises and falls, she was confined to bed and never got up again. She passed away 20th June 2026 with a lovely carer holding her hand as we didn't make it in time to do so!

I would recommend this home to everyone.

The dell nursing home I am son of resident I am so happy with the way my dad is treated and the staff and management are amazing the nursing home is the best in Gorton I would recommend it to anyone that is going to reside and live in the dell nursing house you could not get a better nursing home than this the staff interact with the residences if you have a problem you can go to a member of staff and they will help you and will not ignore you and they will work with you I just want to say about the entertainment organizer she is the best

She is relatively happy with the experience here, the only problem is a lady nearby always shouting for assistance instead of using buzzer and sometimes there is nothing that the staff can do for her.

Overall, we have had a great experience with Acorns care home, my nan was treated really well even with her challenging behaviour. Staff always tried their best with her and was always really welcoming to her family.

We had to find respite care for my mum at very short notice. We viewed several homes in one day and the minute we stepped out of the car we knew Tithe Barn was the home for her. We met residents by the duck pond, enjoying the sunshine and could see an immediate warmth and rapport with the carers. The atmosphere continued as we entered the building. There was a sense of fun and the sound of laughter. After a week it was obvious that mum needed permanent care and whilst she missed her home she often said she couldn't wish to be in a better place. Her room was bright and cheery and always clean and comfortable. Her appetite diminished so the carers brought her favourite treats to tempt her. All the staff, whatever their job, were the most warm, caring people you could hope to meet in any environment. Sadly mum deteriorated quickly and she spent the last 2 months of her life at Tithe Barn surrounded by her family and these wonderful people. Her family will be forever grateful to them all.

My mum has dementia, and has been looked after by all the staff very well, she enjoys all the meals they serve. She has been here 9 months now and she had a lovely big room, it is cleaner every day. If she has any ailments they call the doctor straight away. The home itself is generally clean and tidy and smells lovely. Both Corinne the manager and Gulnaz the assistant manager run the home very well.

My wife has been a resident in Fieldhouse since October 2025; she suffers from dementia. On arrival, she was treated with utmost care and given a lovely room, then moved to the ground floor as it was more suitable. The care from the staff and the management has been exemplary. The staff go over and above to ensure all the residents are treated and looked after to a high standard. They provide activities sometimes out of their own pockets, take residents out to the local supermarket and make life happier for all. Overall, I would describe Fieldhouse as a happy place for the residents, and my thanks to all the staff; nothing is too much trouble.

Very good, always very helpful.

I had my right hip, replaced in hospital 18th May, I was discharged on 19th May to my home. Next day 20th May I was admitted to hospital with an infection, I was discharged on 14th July 2020 to another home, during my stay at the hospital I had made myself known to social services at Wigan council. Eventually I was admitted by the council to The Acorns Care Centre immediately when I needed. Since my hip operation my health had declined very much, I have severe difficulty in walking. I have been cared for by all the staff, food has been good and my room has been daily.

My father has been very well looked after at The Acorns. The staff have been very accomodating given the difficult nature of his condition.

My sister is in this residential home, has been since Sept 25. From living alone to this has been a transformation, it's great to see the change. Keep up the good work.

My sister Agnes is quite content here and well looked after by friendly happy staff. She has settled in well and over time is no longer agitated or worried she just lives each day as it is and is content. In fact she has lovely skin, lovely haircut and presents at her best.

My experience of the home is, its a well run home. Very clean, staff that go out of their way to help. I had a family member in there for a few many years (until sadly lost them). I wouldn't have had the relative anywhere else. A lot of home have a smell to them but The Acorns always smelt clean. Would defo recomend.

My father, Gordon, was looked after by Acorns carers and nurses during a short but dignified period of palliative end-of-life care. We, as a small family, have the most respect for how well he was treated until he passed away with dignity in their care. Yes, there were flaws. But these were addressed immediately. That is surely normal when a patient needs intensive care. With regular visits and focus on his nursing needs, we were very happy with his care and ultimately, dignified death. Staff here are devoted and caring when families are committed to the proper care of their loved ones. We would like to pass on particular thanks to Theresa (manager), Sylvia, who is an absolutely amazing carer/nurse, Ceejay (for her emotional support) and Sue, a fantastic nurse whose knowledge was apparent at the end. I would also like to thank the nurse who called me in the hours before my dad passed. She was amazing. She was on the night shift, but knew the signs. Thank you everyone at Acorns.

Really pleased with how welcome you have mum settled in. She is getting more settled each week. A big thank you. Go all the staff.

Absolutely disgusting my dad has been on respite for one week, at first the manager was rude and stating they cannot care for his needs even though it is for advanced Alzheimer's, social worker got involved and highlighted the care plan that they accepted they then changed their attitude. Gone to pick him up today as planned, staff on shift didn't know, he has been left in bed all day, one staff stated due to being short on staff. He has lost a lot of weight. Will be reporting to the CQC.