"Really pleased with how welcome you have mum settled in. She is getting more settled each week. A big thank you. Go all the staff.…"
Read all 41 reviews
from £950 / week
40 Rooms
Location Type
Care Home
The Dell residential care home provides personal care to up to 40 residents with care needs to enjoy a comfortable and satisfying day-to-day lifestyle.
Residents benefit from a stunning relaxing ... Read more
"Since my elderly aunt was placed in Ashbourne Nursing Home on 13th November 2025, she has settled in very well, likes being there and says…"
Read all 13 reviews
from £1,050 / week
43 Rooms
Location Type
Care Home
Ashbourne Nursing Home in Rochdale cares for people in a welcoming home.
Trained staff care for people while the care home provides a variety of exciting social activities.
Healthy food is ... Read more
"Our mother is currently in Fieldhouse care home and we cannot speak highly enough regarding the care she receives. Every member of staff go…"
Read all 23 reviews
from £975 / week
42 Rooms
Location Type
Care Home
Fieldhouse Care Home, located in a lovely residential area in Rochdale, offers residential care for up to 42 residents.
The experienced and caring team are able to provide care for a range of ... Read more
"My mum has been looked after at Hulton Care Home for 2 and a half years. We are very happy with the care she is given. The staff are all…"
Read all 37 reviews
from £995 / week
30 Rooms
Location Type
Care Home
Hulton care home provides residential, and dementia care, from respite stays to long-term residence.
The home is located in Middleton, Manchester, in a residential area close to a pub and parish ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Ecclesholme
Vicars Street, Eccles, Manchester M30 0DG
"Can't fault anything they do go above and beyond. My mother in law has been a resident for a couple of years now. She suffers with…"
Read all 44 reviews
from £1,090 / week
50 Rooms
Location Type
Care Home
Purpose-built in 1977, Ecclesholme is situated in a quiet and pleasant residential area close to Eccles town centre. This spacious home is set in beautiful grounds next to Elm Bank Masonic Hall with ... Read more
"My experience of the home is, its a well run home. Very clean, staff that go out of their way to help. I had a family member in there for a…"
Read all 11 reviews
from £1,050 / week
39 Rooms
Location Type
Care Home
The Acorns Care Centre in Wigan offers excellent support for people needing residential care.
Trained caring staff treat residents with dignity and respect while providing high quality care. ... Read more
"My father was at Franklin House until he passed away in February. The management and the staff could not do enough for both my father and…"
Read all 26 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Franklin House is a privately owned home situated on the fringe of Oldham Town centre. The services can cater for both male and females and specialise in caring for people with Dementia, while ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Mum spent a year at Lakeside before she passed away.
It was a difficult time because of restricted visits due to Covid but I have to say…"
Read all 17 reviews
from £995 / week
40 Rooms
Location Type
Care Home
Lakeside Residential Home, in Rochdale, offers a picturesque environment in which for elderly residents with care needs to enjoy a comfortable and satisfying day-to-day lifestyle.
The ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Franklin Care Group Ltd Reviews in Greater Manchester (212)
8.7
Franklin Care Group Ltd has a Group Review Score of 8.7 (8.717) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Franklin Care Group Ltd must have a Review Score.
from Joanne K (Daughter of Resident) published on 16 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My experience of the home is, its a well run home. Very clean, staff that go out of their way to help. I had a family member in there for a few many years (until sadly lost them). I wouldn't have had the relative anywhere else. A lot of home have a smell to them but The Acorns always smelt clean. Would
from Susan A (Daughter of Resident) published on 16 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father, Gordon, was looked after by Acorns carers and nurses during a short but dignified period of palliative end-of-life care. We, as a small family, have the most respect for how well he was treated until he passed away with dignity in their care. Yes, there were flaws. But these were addressed
immediately. That is surely normal when a patient needs intensive care. With regular visits and focus on his nursing needs, we were very happy with his care and ultimately, dignified death. Staff here are devoted and caring when families are committed to the proper care of their loved ones. We would like to pass on particular thanks to Theresa (manager), Sylvia, who is an absolutely amazing carer/nurse, Ceejay (for her emotional support) and Sue, a fantastic nurse whose knowledge was apparent at the end. I would also like to thank the nurse who called me in the hours before my dad passed. She was amazing. She was on the night shift, but knew the signs. Thank you everyone at Acorns.
from Lauren E (Daughter of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
Absolutely disgusting my dad has been on respite for one week, at first the manager was rude and stating they cannot care for his needs even though it is for advanced Alzheimer's, social worker got involved and highlighted the care plan that they accepted they then changed their attitude. Gone to pick
him up today as planned, staff on shift didn't know, he has been left in bed all day, one staff stated due to being short on staff. He has lost a lot of weight. Will be reporting to the CQC.
from Shirley J (Daughter of Resident) published on 6 March 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My Mum has been at The Dell for a few years now.
She enjoys a good relationship with the staff - they treat her like a person.
She especially enjoys all the banter and the arranged activities, there's always laughter and music and, given the opportunity, my mother is there, singing at the top of
her voice.
They even put up with her Barry Manilow fixation - well done that team!!
There have been a few tricky times with her health and, each time, the staff have acted promptly and appropriately, keeping myself and my brothers informed.
We know that she is safe and well cared for and that means everything.
They are very kind and supportive, both to us (the family) and to my mother, and we are very grateful
from A B (Son of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Our very first impression of the care home a few years back was not good. Mum's room smelled, looked dirty, carpet old and the toilets and bathroom were unusable (stairs and very old). The care home did respond to our request to remove carpet and the room looked a bit better.
Our concern was mum didn't
like to be moved up and down stair lift or even in the lift, so living upstairs was not meeting her needs. After a few requests mum was moved downstairs and seemed much happier. The care workers initially were ok, some excellent, some poor. Food is excellent. Communication between family and care home needs to be improved. Now that Karen has got things under control - good, caring staff and the home is not smelly and more homely, well done staff and Karen. Standard of care home still needs improving, e.g. rooms need upgrade and activities need to be improved.
from Martin L (Son of Resident) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father has been a resident of the Dell since August 2025. Ever since he has been here he has been comfortable, happy and safe.
My family visits weekly and always find the staff amazing, able to laugh with the residents and have time for them no matter what. The residents are also really friendly
whenever visit and let on.
The residents in the Dell are always occupied during the day with activities and visits from schools and people providing entertainment.
If I ever needed to go into care I would love somewhere like the Dell
from S F (Daughter of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
Lost for words really. Was told before admission there was regular entertainment. Also told she would get help to improve her mobility. Was not referred to correct services, she desperately needed referring to SALT and dietician. The manager has no empathy whatsoever.
from S T (Brother of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My sister was in the care home approx 6 months, she was 93 years old. The attendance was excellent and very personal. I would recommend. My sister passed away Jan 1st 2026.
from Bill B (Nephew of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Since my elderly aunt was placed in Ashbourne Nursing Home on 13th November 2025, she has settled in very well, likes being there and says all staff are friendly, polite and helpful.
My aunt has improved greatly since being there, and the staff are always busy, attending to the needs of residents.
Nothing is too much bother for them, and they are always on hand to answer questions relating to my aunt. Best move my aunt made.
from Georgina M (Granddaughter of Resident) published on 26 November 2025
Submitted via Postal Card • Report
Overall Experience1.0 out of 5
My grandmother was only in for a short period of time due to a fall, which resulted in a fracture. I found the care to be inadequate and the facilities to be poor. I would not recommend.
from Judith D (Sister of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The staff and the new manager are very helpful. My brother Joseph is well cared for. The manager provides all information needed. I am happy with the service.
from L F (Daughter of Resident) published on 14 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad was admitted to Franklin in February 2024 due to living with alzheimers. To put Dad in a care home was probably the hardest decision we have ever had to make. The team at Franklin always made us feel welcome when we visited dad, nothing was ever too much trouble, and we always witnessed care
staff treat dad with compassion, dignity and respect. We also witnessed the same in the communal areas, with other staff and residents would fully recommend a home from home loving and caring environment.
from P W (Daughter of Resident) published on 14 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father was at Franklin House until he passed away in February. The management and the staff could not do enough for both my father and his wife, who did not leave his side till he passed. The care the staff displayed for end of life care, the dignity and respect they showed, I cannot put into words.
We as a family could have not chosen anywhere better. Thank you all.
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