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Care Home Owned by Franklin Care Group Ltd in Merseyside

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Franklin Care Group Ltd in Merseyside

Only the locations & reviews in Merseyside for Franklin Care Group Ltd are showing below.

View the details of all 9 locations (with 267 reviews) owned by Franklin Care Group Ltd

Franklin Care Group Ltd Locations in Merseyside (1)

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Franklin Care Group Ltd Reviews in Merseyside (59)

8.8

Franklin Care Group Ltd has a Group Review Score of 8.8 (8.758) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Franklin Care Group Ltd must have a Review Score.

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Review of

The Tithebarn

from Ian P (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff I have talked to or seen with my mum al show a great amount of care and consideration for her. The activities I have seen or taken part in are excellent and directed towards the people being cared for. The area my mum lives in is always clean and tidy. It is a pleasure to enter.
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Review of

The Tithebarn

from Linda H (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Tithebarn for 12 months now. It was a big decision for us to make, but the staff at Tithebarn were very supportive. In the first few months they recognised that my mum's dementia was more advanced and supported Mum and us in moving her to the dementia unit. The staff are kind and
caring to the residents and supportive to family. The house needs work and a lick of paint in places, but that doesn't matter, it is the care of residents that matters, and that is good.
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Review of

The Tithebarn

from Joan D (Wife of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident for about 3.5 years now. We both feel lucky that he is in this particular home and since the new manager took over about 2 years ago the home has become so welcoming, comfortable and like a home from home. Many changes have taken place, the staff are so friendly. All in
all these things seem to make the residents feel better, at least in my opinion. Nothing in life is perfect but The Tithebarn comes very close to perfection. I have many reasons to believe this.
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Review of

The Tithebarn

from Diane B (Granddaughter of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been here for a few years and the care she has received has been excellent. The staff are absolutely wonderful with all the residents. They engage with everyone including visitors and you can see they genuinely care. They keep improving the facilities, we've now got a lovely coffee area and
they have put in a pathway around the duck pond where residents can sit and watch the ducks who hatched in the home. There is always entertainment if you want to join in and trips out. My nan's room is beautiful and always spotless. Very happy with The Tithebarn.
Reply from Chiao Kwan, Marketing & Communications Officer at The TithebarnHi. Thank you for taking the time to leave such a lovely review for our care home.
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Review of

The Tithebarn

from C W (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose The Tithebarn for my Mum almost 2 years ago as it was set in quiet grounds with a duck pond and is in a convenient location in Crosby, because it seemed homely and welcoming and you can pop in at any reasonable time without giving notice to see your loved one. That said, the most important factor
in choosing a home for me was the quality of care which is obviously hard to assess on a single visit (I looked round 5 homes). I needn't have worried. The Manager and his team clearly place a huge emphasis on recruiting and importantly retaining kind, understanding carers and support staff. They will happily try to tailor the care given to suit individual resident's preferences (important for me as when my Mum first went she was suffering from severe anxiety) and hold regular meetings for both residents and their families to facilitate collective improvements. This is an excellently run care home and I can recommend it without any hesitation.
Reply from Chiao Kwan, Marketing & Communications Officer at The TithebarnThank you for the lovely review of our home, The Tithebarn.
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Review of

The Tithebarn

from David C (Husband of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a very easy transition into care at The Tithebarn. After a visit to the home and speaking with the manager, I decided that this was exactly the fit for my wife. The manager came to our home for the assessment, I found that he took in all that he heard from us and passed it on to the staff.
My wife moved in on the 1st of July 2024 and by the 4th had done 2 trips out. I now have complete confidence that I have made the right decision.
Reply from Chiao Kwan, Marketing & Communications Officer at The TithebarnThank you for giving us such a wonderful review. We will inform the team about the positive feedback.
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Review of

The Tithebarn

from M R (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of The Tithebarn for over five years now and in all that time she has received the utmost care and attention to all of her daily wants and needs. The food is of restaurant quality with as much tea, coffee, fruit juices, and the occasional tipple as she could ever manage.
Thank you for looking after my Mother in the way that you do so well it’s comforting and so good to know that they love and care for her needs as we do ourselves.
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Review of

The Tithebarn

from Dawn C (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for almost 12 months. The care she receives is exceptional. The staff are so kind the her. They go above and beyond, even painting her nails! Mum is very sociable so loves all the activities and company. It is reassuring to us that Mum is safe and loved. You cant really ask for
more than that! Thank you.
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Review of

The Tithebarn

from S R (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having moved into The Tithebarn, this resident has greatly improved in their mental health and well-being. Being around other people helped with this.
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Review of

The Tithebarn

from K P (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Tithebarn. She is in the Maud Wing. The staff here are very attentive to her needs and are always on hand. As I live some distance away, I generally use the phone to communicate. With my mother's dementia, the conversations are challenging and often short. The staff are supportive
of enticing Mother to communicate. They are proactive and always inform me of any incidents in a very timely manner.
When I visit, I find the place clean, and organised and am always allowed to conduct any conversation with my mother in a private location. I am made to feel very welcome and the staff appreciate my interest in my mother and the place in general.
The carers deserve thanks and recognition for the challenges of the job and hopefully are well looked after.
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Review of

The Tithebarn

from T D (Resident) assisted by family/friend published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Tithebarn is a friendly, pleasant and beautiful place to be. The staff are lovely though sometimes overstretched when more help would be appreciated. The new manager has been making improvements and that included a more relaxed atmosphere and a comfortable place to be that applies to visitors also.
We have a nice dining room and the kitchen staff are nice too. The carpets here are frequently cleaned, I think that's excellent. Some rooms are small but adequate. We have entertainment and occasionally outings. I am cared for with regard to health and needs and lucky to be in such a good place.
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Review of

The Tithebarn

from R H (Daughter of Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff provide a caring, inclusive environment for all residents. Birthdays are celebrated with cake and wine and everyone gets involved. They cope very well with tantrums and have learned the best way to manage them - even when Mum is throwing things. They always try to identify a reason for
her behaviour and address the issue rather than giving tablets to calm the situation. I have no hesitation in recommending The Tithebarn for all the care, support and understanding they provide.
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Review of

The Tithebarn

from David S (Son of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
In general, I think that Tithebarn provides good care for my father. The staff are very friendly and he gets on well with them. They are caring and professional in the work they do. Communication with the home is good. The food is also good, he enjoys the variety of food provided. His room and bathroom
could be a bit cleaner at times, as could his wheelchair. The facilities in the home are good and the home is warm and comfortable. Considering the difficulties the pandemic caused, I think they do a good job of looking after my father.
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Review of

The Tithebarn

from Chris S (Son of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Pleased with the care Dad receives. I would like them to tell him a bit more about what is going on in the home because he only gets information through me. He seems happy, is well fed and is safe. All in all, he is satisfied with his situation and so are we, his family.
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Review of

The Tithebarn

from I R (Son of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care was offered. They are specifically good when there is a covid outbreak. Some of the rooms are a bit dated but have been refreshed over the last few months. Outside activities are limited but this could be covid related. Would strongly recommend it.
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Review of

The Tithebarn

from Peter M (Son of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at the Tithebarn for the past 2 years +. Mum has come on leaps and bounds whilst in their care. The carers and all the staff at the Tithebarn have collectively tended to my mother's needs. The home is clean and tidy and the rooms are kept in excellent condition.
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Review of

The Tithebarn

from Carole B (Daughter of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been a resident in the Tithebarn for nearly three years now and even though he can be quite demanding, he settled in quite quickly. Some of the staff go above and beyond to make his daily life as comfortable as possible. If he has had any health issues, they have been dealt with quickly
and professionally. Because of the specific care the staff give, this has reduced any concerns the family have had. We can relax a little knowing he is in good hands. I would recommend the Tithebarn to anyone looking for a residential home for a loved one.
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Review of

The Tithebarn

from Peter W (Son of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service, care and dedication to my dads needs have been impeccable, he's not the easiest patient but the staff manage him with care and dedication for which I thank you so much, you may not realise but he too really appreciates the care you give him.
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Review of

The Tithebarn

from Simon N (Respite Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whereas I am only a newcomer, I can readily see just how well run this institution is. The friendliness and warmth pour out from the home and its staff. I feared that I might not get on here but so far, it is so nice and welcoming that I would like to regard it as ‘my home’
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Review of

The Tithebarn

from Judy T (Niece of Resident) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt was cared for at The Tithebarn for over 8 years, following a stroke. The standard of care given to her was always excellent. She was extremely happy with all the services provided to her by everyone there - they cannot be faulted in any way. She said it was like living in a 5-star hotel! I was
able to relax knowing that at all times, she was being cared for to the highest standards and being made as comfortable as possible. I was also made very welcome whenever I was visiting. The home is operated by the most incredible people from the management down, and nothing was too much trouble for them. The residents' welfare always came first. Thank you to all concerned.
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