The Tithebarn

Moor Lane, Great Crosby, Liverpool L23 2SH

The Tithebarn has a tasteful interior that has been refurbished to suit the practice of professional care and a versatile daily lifestyle. The Home is situated a short distance from Crosby Village, which has a full range of amenities and is close to Liverpool and Southport. The Home operates a traditional ‘hotel’ style of care – where residents share communal facilities. The categories of care offered are dependent upon people's assessed individual needs. All Homes can offer places to people with dementia, dependent on the individual needs of the person. Please contact the Home of your choice for further information.

Group: Royal Masonic Benevolent Institution Care Company (RMBI)

Person in charge: Linda Johnson (Home Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Huntington's Disease • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Freemasons and their dependants non masons considered. Ages 60+.

Single Rooms: 42

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking on site

Latest Care Quality Commission* Report on The Tithebarn: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for The Tithebarn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The Tithebarn in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.687 for The Tithebarn is calculated as follows: ( (129 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.687

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Tithebarn is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 11 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 The Tithebarn has a Review Score of 9.7 (9.687) from 15 Reviews


Average Ratings

  • Excellent
    13
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Tithebarn?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Tithebarn

  • Resident / Service User
    8
  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

I find staff and management both caring, helpful and easy to approach if I have any problems regarding my sister. I can always speak to somebody about it. The home is exceptionally clean and no smells. Would recommend it to any future residents, would like to go there if I needed to be looked after in the future.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

As far as I can see, the Tithebarn is a very good home. My family have no real concerns about how mum is treated. If we did, we wouldn't hesitate to bring up any points. Yes, the fees are much higher but we think the difference is worth it. The staff seem open to suggestions and ideas. Mum is always well dressed and hair is done nicely.

How likely would you be to recommend The Tithebarn? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

The Tithebarn is a first class establishment. Staff, management and carers are all kind, helpful, considerate and caring. All residents' needs are catered for in a caring and considerate way while maintaining residents' dignity. Nothing is too much trouble. Communication is very good between staff and relatives. All who work there go the extra mile and exceed all expectations.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The Tithebarn provide a caring and professional service, looking after my elderly, disabled and sometimes confused and anxious mum in a compassionate and respectful way. ALL staff are warm and friendly; everyone knows everyone by name. I truly feel that the staff caring for my mum are quite aware of her particular needs (as they are with everyone) and do their very best for her.
Although an old house, it is spotlessly clean and any maintenance issues are dealt with promptly.
Daily activities are varied and run in a friendly and inclusive way with residents being encouraged to join in.
A hairdresser attends each week - a lovely lady providing a service which is so welcome to this generation.
The menu is varied, and the catering staff go out of their way to accommodate special requests.
I am so pleased that my mum, needing round-the-clock care, is been lucky enough to live at Tithbarn.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

I am very pleased to be a resident here. The staff are wonderful. I am looked after extremely well. The food is excellent. I like the outside visits. Leisure activities inside The Tithebarn are appreciated very much.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

First class treatment. Minor matter - sausages not of the prime quality otherwise I am generally very pleased. Staff are considerate, helpful and friendly. Accommodation is sufficient for my needs.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

The home is perfect, the grounds, lounges and our individual rooms.
We can bring our personal goods to make it like home.
The staff are so good. Like all jobs, you always find one who likes to let everyone else do the main work.
Food wise, a good variation, well cooked.
Listen to anything we suggest and the activities are super.
We all work forward to the many variations we have.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

I have always found that everyone has been very helpful and courteous in their care and cheerful.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Good company and pleasant surroundings.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

I am settled and feel secure at all times.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Care and attention is very good in most ways.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

I think this is the finest home in the country.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mother went into Tithebarn for respite care in February 2016 following hospitalisation after a fall at home. We have seen that she was well cared for on a daily basis. She was always happy residing there, as she had wished, for many years, to come to Tithebarn when the time came for her to leave her own home - a recommendation in itself for someone who had visited friends in many care and nursing homes. Sadly, mum passed away in January 2017.
The family were grateful for the amazing attention that the staff provided for her in her final weeks of life. She was kept very comfortable and nothing was too much trouble even though she needed a lot of nursing at times. Members of the family were made welcome at all times of the day and night without us feeling that we were in the way and were impressed by the little things like a sympathetic word and the many cups of tea which came from all staff, not just the carers.
The care received from staff has always been exemplary. There is truly a family atmosphere at Tithebarn and even when I now come to visit another relative, I still get an amazing, personal welcome from the carers, which I appreciate so much.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

I cannot praise the management and staff enough for the on-going care and support given not just to my aunt but also to myself. Overall, The Tithebarn is a shining example of how a care home should be run.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Both my parents were admitted to the Tithebarn as emergency admissions, neither of them ever wishing to enter the care environment. They both settled in extremely well and were treated extremely well by the wonderful staff that work there.
The staff showed such care for mum when she was in her last days, they also supported my dad and the family, ensuring all our needs were met.
Unbelievably my dad went on to last for a further 16 months without his partner of 60 years, this is only due to the excellent care provided at Tithebarn. I would recommend this home without reservation.

How likely would you be to recommend The Tithebarn? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for The Tithebarn

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Bed Vacancies

posted 30 Apr 2018

Please Contact Us for Latest Vacancies

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Tithebarn