The Tithebarn

Moor Lane, Great Crosby, Liverpool L23 2SH
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9.7 59 Reviews
  • The Tithebarn, Liverpool
The Tithebarn has beautifully landscaped grounds complete with a duck pond, and lies in the historic town of Crosby in Liverpool. The team provide residential care and residential dementia support for up to 42 residents. The Dementia Support House includes a sensory garden, sensory boxes and assistive technology.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1293 – £1353
  • Self-Funded Residential Dementia Care: £1620 – £1765
  • RESPITE Self-Funded Residential Care: £1423 – £1488
  • RESPITE Self-Funded Residential Dementia Care: £1782 – £1942

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact The Tithebarn to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Simon Doherty (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (8)

Parking

  • Parking on site

The Tithebarn Reviews (59)

9.7

The Tithebarn has a Review Score of 9.7 (9.685) out of 10, based on 11 reviews in the last 2 years.
Over all time The Tithebarn has 59 reviews.

Overall Experience
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Reviewer Connection to The Tithebarn
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Review from Anne G (Daughter of Resident) published on 5 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is very happy here and refers to it as ‘home’. The Tithebarn has a nice welcoming and homely vibe. Without exception, the staff work hard and are responsive, kind, and friendly, ensuring that residents are well looked after, comfortable and happy.
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Review from Alison B (Daughter of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away in September 2021, five years to the day from moving into The Tithebarn. Like so many others, she had a horrendous 2020 to 2021 with several hospital admissions for pneumonia and eventually, Covid-19. But she battled on and pulled through each time, thanks to the care and dedication
of The Tithebarn staff, and in particular, her key worker. She was a fourth daughter to mum, looking after her especially when we were unable to see her due to restrictions. Mum told me many times that if her key worker was on duty, mum was OK. She suffered dreadfully with anxiety. We were so lucky that when we were unable to look after our mum and give her the care she needed and deserved, she went to The Tithebarn and had her keyworker to look after her.
Reply from Chiao Kwan, Marketing & Communications Officer at The Tithebarn

Thank you for your lovely review regarding our staff at The Tithebarn. They will be thrilled to hear such a positive response to their hard work and support.

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Review from Dave V (Son of Resident) published on 12 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good.
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Review from Linda M (Daughter of Resident) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Tithebarn for nearly 12 months, staff are wonderful, listen to any concerns, sort queries out and every aspect of Mum's needs, without hesitation. Mum says food is wonderful, activities available so she can join in if she wants or if she wants her own space, she has a lovely room overlooking
the duck pond where we can also sit on any visits. Mum has been on Christmas dinners, Blackpool lights to name a few and has company of her own age she can relate to, as she spent lockdown virtually on her own with only us to visit so she had gained back her confidence and seems very settled.
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Review from John D (Son-in-law of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother-in-law had to be moved out of the Tithebarn dementia unit at age 95 because it was determined they could no longer meet her needs due to her increasing aggression. While in the Tithebarn she had fallen eight times, including breaking both of her hips. When it was determined by the Deputy Manager
her needs could not be met due to her aggression she weighed 75 pounds and was non-ambulatory. The care home she was moved to had no problem dealing with her dementia aggression. Family members had no problem dealing with her aggression. A 95-year-old woman weighing 75 pounds was really not too dangerous for most people. In my opinion, the Tithebarn did not want to dedicate the staff to take care of a resident that had become too difficult and required too much time and staff to care for her. What was done to my mother-in-law forcing her to move out of the Tithebarn at age 95 represents cruel and abusive treatment. I cannot recommend the dementia unit at the Tithebarn.
Reply from Chiao Kwan, Marketing & Communications Officer at The Tithebarn

The care and wellbeing of all our residents are of the utmost importance to us. We work closely with our regulator CQC and local health authorities to ensure we meet our residents’ needs. We do everything we can to avoid having to serve notice to anyone within our care and understand the impact this can have on those involved. However, due to the confines of our registration, there may sadly be instances where we are unable to meet the needs of a person within our environment.

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Review from Judith D (Daughter of Resident) published on 7 January 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother entered the Tithebarn in 2018 on the residential side and received excellent care. In Nov 2019 she was moved to the dementia unit. Within three months she broke her left hip and was hospitalized for seven weeks recovering from surgery and Covid. After discharge, I was told by the Deputy Manager
of the Tithebarn they could not handle my mother because she was a "one on one" patient and had become too aggressive. My mother was 95, weighed six stone, and could not walk. If a dementia home cannot handle a 95-year-old woman weighing six stone, how can they handle any dementia patient? Basically, she was too much trouble. My mother was forced to leave the Tithebarn at age 95. She died five months after leaving the Tithebarn. Myself, and my family, are extremely disappointed at the way my mother was treated by the Tithebarn at the end of her life. The Tithebarn basically threw her out the door because she was too much trouble and required more care than they were willing to provide.
Reply from Chiao Kwan, Marketing & Communications Officer at The Tithebarn

The care and wellbeing of all our residents are of the utmost importance to us. We work closely with our regulator CQC and local health authorities to ensure we meet our residents’ needs.


We do everything we can to avoid having to serve notice to anyone within our care, and understand the impact this can have on those involved. However, due to the confines of our registration, there may sadly be instances where we are unable to meet the needs of a person within our environment.

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Review from Michael N (Son of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident here since August this year and I would like to thank everyone at the Tithebarn for taking such good care of him and giving me peace of mind knowing he is so well looked after. The staff are very caring, friendly and helpful and are quick to let you know if they have any concerns
with dad’s health which they deal with promptly. Overall, I can recommend the Tithebarn to anyone who is looking for a care home for a loved one.
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Review from Ruth W (Daughter of Resident) published on 28 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum has been in the EMI unit within The Tithebarn I can say that I have been very grateful for the care she has received. Mum always had high personal care standards and it is noticeable how these standards have been maintained by the staff who care for her. I have been involved in setting up
her care plan and staff have been keen to understand Mums personal likes and dislikes so that they can provide holistic individualised care. When Mum has required medical attention a referral has been prompt and appropriate care has been prescribed. Activities take place on a daily basis however a residents choice to participate or not is respected. My observations of the staff on the EMI unit are that they are professional, friendly and demonstrate genuine care for each of the residents. After many years of caring for Mum in her own home it has not been easy for us as a family to see her going into full-time care but her move to Tithebarn has been made this transition easier. Thank you.
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Review from Lynne M (Daughter of Resident) published on 2 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at The Tithebarn for over 9 years and has been settled since day one. There are quite a few staff that have been there since before Mum moved in, which is great. They are all very friendly and helpful. Mum can get very confused at times and the staff take the time to settle her. During
the lockdown, the pod was created which has been a godsend for families and residents to be able to see each other. Before the pandemic, I used to take my 2 dogs in to visit who were welcomed by the staff and other residents. Would definitely recommend The Tithebarn to anyone who was looking for care for their elderly relative
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Review from Pauline R (Daughter of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for over 4 years. She is very happy here and receives wonderful care and attention from all the staff. Had a very worrying time with her in February but the staff constantly updated me on her progress. Well done to the manager and all her lovely team.
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Review from Michael L (Son of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the EMI unit at The Tithebarn for 18 months. She has received a consistently high standard of care in a wonderful homely environment. The care staff are such friendly people and clearly dedicated to their residents. They are supported by a very professional office team.
The family take great comfort in knowing that our mother is in such good hands.
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Review from Lindsey H (Daughter of Resident) published on 26 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98-year-old father has been a resident at Tithebarn for 3-years. He is extremely well cared for, the quality of staff, personal attention, and provision of entertainment and outings are a very high standard. During covid 19: the policies implemented have been exceptionally good, and we feel all the
residents have been extremely well shielded. The addition of the visitor's pod is brilliant and a very safe way of seeing your loved one. This must be one of the best facilities of its type in the UK.
We believe Tithebarn is a first-class residential home and any personal requests are dealt with promptly, and we are very grateful that we can have regular contact with the management and the staff
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Review from Stuart R (Son of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to The Tithebarn eight months ago, during this time, she has received first-class care. There is a real sense of homeliness and community here, and the staff are absolutely amazing. There is always lots going on, the residents have a lovely garden where they are able to spend time. There
is very clear and regular communication between staff and relatives, and nothing is ever too much trouble, the homes response to Covid-19 has been incredible. We have been kept informed every step of the way, and we are truly grateful to them for this.
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Review from Stuart S (Son of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has provided great peace of mind knowing mum is well looked after, content and able to play the piano. The home is in a lovely location, and she certainly enjoys her food! The staff are very friendly, helpful and caring.
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Review from Ian G (Son of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home. The staff at Tithebarn have been amazing by settling my 92-year-old father in. He has left his home of over 40 years and settled in well. Thank you so much for the care and help you have given him and my family during this time.
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Review from David H (Husband of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Immediately apparent that it is a caring and committed organisation. Very little turnover of staff, so it is easy to build and maintain a relationship with day to day contacts, nothing is too much trouble. Very easy to make contact with the member of staff that you require information from.
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Review from Alan S (Son of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident at the Tithebarn in Crosby. He is 105!
He has been a resident there for four years.
The Tithebarn is a friendly and happy home for my father. He has never complained about any aspect of his home.
The staff are excellent and attend to all his needs. The rooms are clean and
well maintained and he is pleased with the entertainment provided and the quality of his meals.
It is a very well managed place.
Because of the Covid-19 crisis we last visited the Tithebarn on March 12th. There were precautions in place at that time and this has been the last date we have been able to visit my father.
The admin staff have kept us advised at all times of the situation in the home. They show the residents emails and photograph attachments that we send over and we have spoken to my father on the telephone several times.
No complaints at this difficult period!
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Review from Tony M (Son of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Tithebarn is a very kind and welcoming environment for old people. The staff are always friendly, courteous and caring towards the residents. My father has been a resident for almost two years now. He is happier than he has been in a long time and much happier than when he was living on his own
with carers popping in from time to time. Prior to the Coronavirus, I visited my father once a week and he has always been in good spirits and extremely positive about all staff members. I have never heard a bad word about any of the carers or witnessed anything but exemplary behaviour from all members of staff. I would recommend The Tithebarn to anyone.
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Review from Gill O (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the Tithebarn for almost two years. During this time her care has been outstanding, there is a real sense of homeliness and community here and the staff are absolutely amazing. There is always lots going on such as activities, outings and entertainment and residents have a lovely garden
that they are able to spend time in. There is very clear and regular communication between staff and relatives and nothing is ever too much trouble. The homes response to Covid-19 has been phenomenal, we have been kept informed every step of the way and I am truly grateful to them for this.
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Review from Peter M (Son of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has seemed very relaxed and happy during this unsettled period. Most, if not all of the credit for this must go to the staff of the Tithebarn. Recently my father said to me that he had made a number of friends in your home.
I find the staff very caring and helpful.
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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for The Tithebarn is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.685 for The Tithebarn is calculated as follows: ( (93 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 130 Ratings = 4.685
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Tithebarn is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Simon

Simon Doherty

Job Title: Home Manager Joined: 2022

Since becoming the Home Manager of The Tithebarn in September 2022, Simon has demonstrated a clear vision and dedication to the residents and continues to lead and inspire his team.


Passionate about delivering outstanding dementia care, Simon has successfully achieved a Dementia Care Mapping qualification. Using this knowledge, Simon improved the Home’s dementia house, focusing on the atmosphere, environment and enhanced activities. His vision is that every person should be supported to live an independent life.


Simon supports residents’ individual interests; activities have included a resident art exhibition, and arranging exotic animal visits for therapeutic tactile resident interaction.

His latest project is to further enhance the dementia house, to give residents living with dementia a familiar environment with items of their past creating positive memories. Furthermore, he is creating a well-being courtyard for residents to enjoy a tranquil sensory space.


Under Simon’s leadership, staff take part in an innovative training programme called Experiential Learning. Simon utilises the Dementia Bus, where staff have the opportunity to experience first-hand what it might feel like to be a resident living with dementia.

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