Hulton Care Home

My mum has been looked after at Hulton Care Home for 2 and a half years. We are very happy with the care she is given. The staff are all wonderful.

I like this care home. It has a friendly feel about it and the staff are very nice. My mum loves her food and there always seems to be a varied menu on each day. There are some practical things I would change like seating for visitors and the communal spaces are not well thought out. Also, when there was entertainment on, my mum did not want to join in but the singer took over the whole space and there was no easy way to escape the noise.

My mother-in-law has only been in the Hulton care home 3 weeks, in which time I have found her care has been excellent. She is being well looked after, has plenty of stimulation, and the staff and management are the nicest, gentlest people looking after her.

I am more than satisfied that my sister is being cared for 100% and it takes a lot of stress off myself and my family. Everything is excellent and Hulton Care Home.

My wife came to Hulton Care Home in April 2024, from a much more expensive and good nursing home, and there is a noticeable difference. Hulton is better. Having just 28 bedrooms (I think all ensuite), the staff know all the patients intimately and are very kind and thoughtful to them (and to me, a visitor). I often think there are more staff than necessary! They do things by the book, from constant assistance, walking, eating etc. To calling of doctors and ambulances as required. My wife is in pallative care and naturally I want her to be as comfortable as possible. I'm happy to have got that at Hulton Care Home. I can't fault anything they do and I can't think how anyone could do more to improve her standard of living.

The rooms are always clean and tidy and there is plenty of room for the residents to enjoy the daily activities. There is an excellent variety of good well cooked meals and the residents have access to drinks and snacks at all times. I can't comment on the value for money as my sister's children deal with this.

The decor is ok but could be refreshed.

We are very happy with the care all the staff provide. The food menu is very varied, and all residents seem very happy.

We are very happy that our mother is being cared for at Hulton Care Home. The staff are excellent and are all very friendly towards residents and visitors.

I cannot say how highly I can praise the staff or how grateful I am for the work they do.

My mum went in for two weeks to see how she felt about the care home and loved it and has now been in for fifteen months. The staff are all loving to my mum. She goes down for all activities and has her nails painted. Coming from a big family we would have never thought Mum would have ended up in a care home but we feel so at ease that she is being so well looked after.

Mum was a resident from September to November when she passed away. Although it was only a short period, we cannot thank the staff enough for the care Mum received. All the staff were so good with Mum and we were always made to feel welcome.

I was conflicted regarding residential care for my Mum, but the decision to place her at Hulton Care Home has definitely been the right one. Thank you to everyone at Hulton Care Home for ensuring my Mum's well bein,g, safety and happiness.

Very pleased with my choice of care home, my mum is very happy with her care.

The home was very clean, with nice rooms and a social area. The staff were all lovely, welcoming and very helpful. They were always willing to help. Very caring with my dad and couldn't do enough for him.

She really couldn’t be in better hands.

Due to covid, I have only been able to see my hubby on FaceTime and now 1 hour a week, I find it a lovely place. Every one of the staff are wonderful and really look after him. It has a good atmosphere and is very clean. I am so glad he is there being looked after.

It is a comfort during this period when visits are not allowed to know how kind and caring the staff at Hulton Care Home are. They arrange for telephone calls between my sister and me very often which is reassuring for us both.

Hard to judge not been allowed visits for 12months. Window visits not suitable. Giving a mobile to a person none verbal just won't work. Access for window visits not suitable for elderly or infirm. Up to lockdown in March 2020 the care was superb.

One negative that I do have regarding the 'window visits' is that we were supervised throughout our visit which I found objectionable as we were not able to have any private or personal conversations. This apparently was the rule. I feel that every resident should have been assessed individually as to whether the visits should be supervised.