Franklin House

4 Franklin Street, Oldham OL1 2DP

Franklin House is a privately owned home situated on the fringe of Oldham Town centre. The services can cater for both male and females and specialise in caring for people with Dementia, while offering long term and respite care. The home offers spacious single room accommodation all at ground level. All rooms have en-suite facilities. There is a large enclosed paved courtyard in the centre of the home with raised flower beds and a summer house. The philosophy is to look after residents in the best possible way in a home from home environment, creating a lively, stimulating atmosphere. Family and friends are always welcome and will be actively involved in the care philosophy as much or as little as they wish. Activities take place every day and residents are encouraged to participate to their own ability.

Owner: Friends of Franklin House

Person in charge: Sarah Horsfield (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 38

Rooms with ensuite WC: 35

Weekly Charges Guide: Personal Care Single £400 – £440 (These prices are only a guideline, please contact Franklin House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Franklin House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 4.3 (maximum of 10) for Franklin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Franklin House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.292 for Franklin House is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.292

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Franklin House is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.6 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.3 Franklin House has a Review Score of 4.3 (4.292) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Franklin House?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Franklin House

  • Daughter of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Franklin House is a very friendly care home based in Oldham. My dad is currently there, he seems much better and has thrived since going in the care home. He is much happier and looks well. My dad is happier around people and on the 4th April there was a singer performer. He was absolutely brilliant. He interacted with the residents and they were all singing and clapping and making them laugh, he was very entertaining. I have not seen my dad as happy for a long time.

How likely would you be to recommend Franklin House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

sarah horsfield, manager at Franklin House responded to this review on 19 Apr 2016:

Thank you very much for your lovely comments. These will be passed on to the rest of the team.

The home is good and the manager and staff very approachable and friendly and hard working.

How likely would you be to recommend Franklin House? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Submit a Review for Franklin House

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

May 2010

Investors In people

Recipient: Franklin House

Date: Friday 14 May 2010

more details

Job Vacancies

Staff Profiles

Sarah

Sarah Horsfield

Job Title: Manager

Joined: 1999

Description:

level 5 diploma in care Management

No image found

Joanne Wild

Job Title: Deputy Manager

Joined: 2009

Description:

6 years experience
level 3

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melanie turton

Job Title: senior carer

Joined: 2009

Description:

level 3

No image found

Karen Yarwood

Job Title: carer

Joined: 2015

Description:

level 2

No image found

Jamie Dancer

Job Title: Senior carer

Joined: 2013

Description:

Level 3

No image found

Marie Brady

Job Title: Activity Co Ordinator

Joined: 2013

Description:

Level 2

No image found

Rosan Winder

Job Title: Ccarer

Joined: 2008

Description:

Level 2

No image found

Hazel Whitwood

Job Title: Laundry Assistant

Joined: 2008

Description:

Level 2

No image found

Marie Lundy

Job Title: Cook

Joined: 2003

Description:

Level 2 food hygiene

No image found

Stacy Jones

Job Title: Carer

Joined: 2009

Description:

Level 2

No image found

Shirley Stafford

Job Title: Domestic

Joined: 2009

Description:

Level 2

No image found

Suzanne Riley

Job Title: Cook

Joined: 2015

Description:

Food hygiene level 2

No image found

Megan Hall

Job Title: Carer

Joined: 2014

Description:

Level 2

No image found

Dannielle Marland

Job Title: Carer

Joined: 2013

Description:

Level 2

No image found

Yvonne Wormold

Job Title: Carer

Joined: 2010

Description:

Level 2

No image found

Lana Marland

Job Title: Senior carer

Joined: 2013

Description:

Level 3

No image found

Susan Coles

Job Title: Carer

Joined: 1998

Description:

Level 2

No image found

Tina Maddock

Job Title: Carer

Joined: 2010

Description:

Level 3

No image found

Louise Cook

Job Title: Carer

Joined: 2012

Description:

level2

No image found

Marie Brady

Job Title: activity co ordinated

Joined: 2013

Description:

entertaining the residents
one to one support
organiser of day trips
arranging fun days
party's

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Gary Moran

Job Title: carer

Joined: 2010

Description:

level 2

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Hollie Lundy

Job Title: carer

Joined: 2011

Description:

level 3

No image found

Cheryl Hall

Job Title: senior carer

Joined: 2009

Description:

level 3
dementia champion

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Franklin House