Franklin House is a privately owned home situated on the fringe of Oldham Town centre. The services can cater for both male and females and specialise in caring for people with Dementia, while offering long term and respite care. The home offers spacious single room accommodation all at ground level. All rooms have en-suite facilities. There is a large enclosed paved courtyard in the centre of the home with raised flower beds and a summer house. The philosophy is to look after residents in the best possible way in a home from home environment, creating a lively, stimulating atmosphere. Family and friends are always welcome and will be actively involved in the care philosophy as much or as little as they wish. Activities take place every day and residents are encouraged to participate to their own ability.
Owner: Friends of Franklin House
Person in charge: Sarah Horsfield (Manager)
Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment
Admission Information: Ages 50+.
Single Rooms: 38
Rooms with ensuite WC: 35
Weekly Charges Guide: Personal Care Single £400 – £440 (These prices are only a guideline, please contact Franklin House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Franklin House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 4.3 (maximum of 10) for Franklin House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Franklin House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.292 for Franklin House is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.292
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Franklin House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Franklin House has a Review Score of 4.3 (4.292) from 2 Reviews
Review submitted from a Postal Card by V C (Daughter of Resident) on Tuesday 19 April 2016. Relates to April 2016.
Franklin House is a very friendly care home based in Oldham. My dad is currently there, he seems much better and has thrived since going in the care home. He is much happier and looks well. My dad is happier around people and on the 4th April there was a singer performer. He was absolutely brilliant. He interacted with the residents and they were all singing and clapping and making them laugh, he was very entertaining. I have not seen my dad as happy for a long time.
How likely would you be to recommend Franklin House? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
sarah horsfield, manager at Franklin House responded to this review on 19 Apr 2016:
Thank you very much for your lovely comments. These will be passed on to the rest of the team.
Review submitted from a Postal Card by Maureen R (Sister of Resident) on Thursday 15 October 2015.
The home is good and the manager and staff very approachable and friendly and hard working.
How likely would you be to recommend Franklin House? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Job Title: Manager
Joined: 1999
Description:
level 5 diploma in care Management
Job Title: Deputy Manager
Joined: 2009
Description:
6 years experience
level 3
Job Title: senior carer
Joined: 2009
Description:
level 3
Job Title: carer
Joined: 2015
Description:
level 2
Job Title: Senior carer
Joined: 2013
Description:
Level 3
Job Title: Activity Co Ordinator
Joined: 2013
Description:
Level 2
Job Title: Ccarer
Joined: 2008
Description:
Level 2
Job Title: Laundry Assistant
Joined: 2008
Description:
Level 2
Job Title: Cook
Joined: 2003
Description:
Level 2 food hygiene
Job Title: Carer
Joined: 2009
Description:
Level 2
Job Title: Domestic
Joined: 2009
Description:
Level 2
Job Title: Cook
Joined: 2015
Description:
Food hygiene level 2
Job Title: Carer
Joined: 2014
Description:
Level 2
Job Title: Carer
Joined: 2013
Description:
Level 2
Job Title: Carer
Joined: 2010
Description:
Level 2
Job Title: Senior carer
Joined: 2013
Description:
Level 3
Job Title: Carer
Joined: 1998
Description:
Level 2
Job Title: Carer
Joined: 2010
Description:
Level 3
Job Title: Carer
Joined: 2012
Description:
level2
Job Title: activity co ordinated
Joined: 2013
Description:
entertaining the residents
one to one support
organiser of day trips
arranging fun days
party's
Job Title: carer
Joined: 2010
Description:
level 2
Job Title: carer
Joined: 2011
Description:
level 3
Job Title: senior carer
Joined: 2009
Description:
level 3
dementia champion
There are currently no Care Home Idol entrants who have performed at Franklin House