Latest Reviews for The Chase
20 January 2026
Mum moved to The Chase at the end of October 2025. All staff members made mum feel at home from the outset despite her anxieties. Since this time I have visited on a regular basis and have always found mum's room clean and tidy and mum well dressed and cared for. Mum is still settling in but I'm sure everyone will continue to support her. Food choices are good and there are daily activities which she joins in with.
20 January 2026
I am very happy to be a resident here. Without exceptions all the staff are kind and friendly which I think is most important, and they are also efficient. Activities are varied and there is always something to do. Food is very good - I have never gone hungry at mealtimes for there is plenty of choice. Wherever I go in the building there is always a friendly person to talk to. I have experienced life in one other home - only briefly - and I know how lucky we are here!
20 January 2026
My mother went to The Chase for recovery after surgery, agreeing to try it for a short period only. It turns out she loves living there so has decided to stay. All the staff have been kind and friendly as well as being professional and competent. I am delighted Mum is so well looked after in all aspects.
09 January 2026
I am very happy and cared for. If there is ever an issues its sorted out immediately.
11 November 2025
I had dinner with my Dad today, we ate in the bistro off the extensive menu, the food never disappoints along with the excellent front of house on this occasion Chris. We both had the Brie to start then I had Caesar salad and dad had one of his favourite meals ham egg and chips, we finished with strawberries and ice cream
28 October 2025
From the moment we first stepped inside 'The Chase', we knew it was the right place for Dads respite stay. The home is modern spotlessly clean and beautifully decorated. I loved every piece of furnishing. Dad's room was large, spacious, the ensuite was well equipped to cover all his needs. What really stood out was the staff, every singe member of the team were friendly, helpful, and seemed genuinely happy in their work. That positively created such a welcoming atmosphere. It was clear that dad felt very comfortable and well looked after. The food was excellent, lovely bonus was family and friends could eat when visiting. He was very proud giving his visitors a guided tour!. I will absolutely recommended The chase! Thank you everyone for making dads stay such a lovely experience. He'll definitely be back for future respite care.
29 September 2025
I came into The Chase following a spell in hospital and could not cope on my own. I do not have dementia so just needed looking after while I rested and recovered. This means I do not need the specialist care offered to majority of patients. For me I would have liked more activities as there is a lot of 'dead' time between meals. Definitely need more things to do! Why no cinema? i have to accept the home is not the right place to be! I think it serves dementia residents very well from what I've seen.
18 August 2025
Outstanding Care at The Chase - Highly Recommended My mum is currently staying at The Chase for temporary respite care, and I can honestly say that the staff are absolutely amazing. Nothing is ever too much trouble - they go above and beyond to help with anything you need. The care is truly first-class. Following an unexpected trip to A&E before her admission, we were naturally worried, but the staff were second to none. Their compassion and professionalism were outstanding - not just in the way they cared for my mum, but in how they supported us as a family too. I can't thank them enough for the exceptional level of care and kindness. I would 100% recommend The Chase to anyone.
10 July 2025
My father was moved from another care home in the area as the care and food was not up to standard. Since being at the Chase care home, my father has become a lot more active and his dementia has stabilised. When visiting my dad, I am always offered lunch as I Make a two hour journey to see him and have an occasion stayed for lunch which has always been exceptional. The care That my father has been given.is excellent .. Thank you to all the staff for taking such good care of our precious Dad.
23 May 2025
My Dad had terminal cancer when admitted to The Chase as he needed 24 hour care. From the first day we knew we had made the right choice. Every member of staff were caring and compassionate - we were kept informed every step of the way. You not only showed amazing care for my dad but also looked after the whole family - everyone was made welcome. Although my dad wasn't able to participate in the activities, we especially enjoyed our Easter- making it special for my 20 month old grandaughter. In the final hours I was even given access to a room next-door to dad, so I could be with him. No words can express how grateful I am.
22 April 2025
We moved our dad here from another care home as he wasn't getting the right care or nutrition, he has been at the chase for 8 weeks now and all we can say is WOW, The staff are amazing they go above and beyond in caring for all the residents . The food is absolutely incredible, the quality is outstanding and we his children eat here with him which is something we never did at his last placement.. To see the standard of food served is just outstanding. Because my dad has dementia we were concerned the affect of the move would have on him, but it's actually the opposite he is so much happier . Thank you all so much for making my dad so happy
22 April 2025
My mother recently moved into The Chase as a resident. All the staff , from Reception, management, carers, activity staff, bar staff, cleaners , have been so friendly and welcoming , not only to mum but to myself and other relatives that have visited. Their support has really helped the transition to residential care. Their activity programme and enthusiasm of the staff has been fantastic! Mum especially enjoys the flower arranging and bingo, and enjoyed the carpet bowls too! Mum comments regularly on how delicious the meals are and we also enjoyed a wonderful meal in the private dining room for a special Birthday and were surprised by a beautiful Birthday cake too. I can highly recommend The Chase and Thankyou to all the Staff for all their kindness and hard work.
29 January 2025
Although my brother arrived only a few weeks ago I have seen such a positive change in his outlook to life. I have not known him to be so happy for a very long time. My sincere thanks to all the staff who have contributed to making this move in his life such a positive one.
21 January 2025
It's hard to put into words quite how incredible The Chase is. The facilities are second to none, the activities are amazing and the catering is brilliant. However, what sets the Chase apart from any other setting is the team that work there. Everyone we came into contact with was just phenomenal, so kind, friendly and caring. The Chase enhanced so many aspects of my Grandma's life and created the perfect setting for us to spend quality time together as a family. In difficult times, they offered so much support and care and really felt like an extension to our family. The treated my Grandma with so much dignity and respect and everything was done to ensure she was as comfortable and happy as possible. Nothing was ever too much to ask and our experience with the Chase was truly outstanding. They allowed us to spend invaluable time together as a family and we are so incredibly grateful to every single member of the team.
21 January 2025
Incredible genuine loving staff. The Chase was fantastic to my late grandmother and provided superb support in all ways before she passed. The staff treat everyone as they wanted to be treated, food is nice, varied and available all the time. Drinks also available 24/7.
16 January 2025
There is a reason The Chase has wall to wall 5 star reviews. They are truly exceptional. I agree with every comment that has been written by others. The care of my mother has been consistently superb. She has benefited from the constant attention to her hygiene and diet, medical and social needs. As a result, she improved from not knowing where she was to being an active member of the community and being able to make her own decision to stay in the Care Home environment. We have not seen her in such good form for years. Additionally, we have felt cared for and it was always a pleasure to visit the Home and be welcomed by smiling faces, offers of drinks and food etc. The team at the Home have been responsible for me changing from believing that going into a Home was the worst thing that could happen to my Mum, to the best. I would also like to extend a personal thanks to one particular member of staff putting hours into helping me through the nightmare of trying to deal with the NHS and the Social Care system.
06 January 2025
From the minute we phoned to enquire if The Chase could look after my father-in-law the care, service, food, respect and dignity shown to us all was wonderful. My father-in-law sadly passed away whilst in respite care, from his first day there he was more alert, always clean and tidy and was given the support he needed to enjoy the last weeks of his life. As a family we were given support, things were explained to us as we needed, we were all fed and watered, given the opportunity to be left in privacy to spend time with him until he passed. I and all the family are so very grateful to all the staff for their constant communication, support and allowing us that time together. You are all very wonderful people, thank you.
20 September 2024
Used as respite care following major surgery. Just what I needed. Rest, time and being well attended to. Now feel able to slowly get back to normal life.
19 September 2024
We have been delighted with the team the surroundings and the culture at The Chase care home. Honestly, it is not like any type of care provision I have ever experienced! When you arrive it's more like a 5-star hotel than a care home - but what goes on behind the scenes, the carers, the catering, the housekeeping - in fact without exception, every element and every person who is part of this underpins that first impression! I can't think of anywhere that could do a better job of looking after my 91-year-old mother-in-law! Just inspiring!
16 July 2024
This care home really is luxury. Everything is of high quality the care is exceptional. If a resident wants something or wants to do something it is provided promptly. My favourite thing about this place though is that the dementia residents are spoken to like people rather than an inconvenience. Having previously witnessed the difference it's nice to see somewhere that knows how to be around people with dementia. The relationship manager certainly sold this place to my friend and her family but it was nice to see that that relationship is still ongoing when she came to see my friend while I was visiting the other day. My friend lit up when she saw her. And the way she was with her almost made me cry she was so warm. But it isn't just her. All of the staff are so patient and friendly. They treat the residents more like family than work. It must be noted that not only do they look after the residents but everyone that walks through the door.
Latest Reviews for The Chase
20 January 2026
Mum moved to The Chase at the end of October 2025. All staff members made mum feel at home from the outset despite her anxieties. Since this time I have visited on a regular basis and have always found mum's room clean and tidy and mum well dressed and cared for. Mum is still settling in but I'm sure everyone will continue to support her. Food choices are good and there are daily activities which she joins in with.
20 January 2026
I am very happy to be a resident here. Without exceptions all the staff are kind and friendly which I think is most important, and they are also efficient. Activities are varied and there is always something to do. Food is very good - I have never gone hungry at mealtimes for there is plenty of choice. Wherever I go in the building there is always a friendly person to talk to. I have experienced life in one other home - only briefly - and I know how lucky we are here!
20 January 2026
My mother went to The Chase for recovery after surgery, agreeing to try it for a short period only. It turns out she loves living there so has decided to stay. All the staff have been kind and friendly as well as being professional and competent. I am delighted Mum is so well looked after in all aspects.
09 January 2026
I am very happy and cared for. If there is ever an issues its sorted out immediately.
11 November 2025
I had dinner with my Dad today, we ate in the bistro off the extensive menu, the food never disappoints along with the excellent front of house on this occasion Chris. We both had the Brie to start then I had Caesar salad and dad had one of his favourite meals ham egg and chips, we finished with strawberries and ice cream
28 October 2025
From the moment we first stepped inside 'The Chase', we knew it was the right place for Dads respite stay. The home is modern spotlessly clean and beautifully decorated. I loved every piece of furnishing. Dad's room was large, spacious, the ensuite was well equipped to cover all his needs. What really stood out was the staff, every singe member of the team were friendly, helpful, and seemed genuinely happy in their work. That positively created such a welcoming atmosphere. It was clear that dad felt very comfortable and well looked after. The food was excellent, lovely bonus was family and friends could eat when visiting. He was very proud giving his visitors a guided tour!. I will absolutely recommended The chase! Thank you everyone for making dads stay such a lovely experience. He'll definitely be back for future respite care.
29 September 2025
I came into The Chase following a spell in hospital and could not cope on my own. I do not have dementia so just needed looking after while I rested and recovered. This means I do not need the specialist care offered to majority of patients. For me I would have liked more activities as there is a lot of 'dead' time between meals. Definitely need more things to do! Why no cinema? i have to accept the home is not the right place to be! I think it serves dementia residents very well from what I've seen.
18 August 2025
Outstanding Care at The Chase - Highly Recommended My mum is currently staying at The Chase for temporary respite care, and I can honestly say that the staff are absolutely amazing. Nothing is ever too much trouble - they go above and beyond to help with anything you need. The care is truly first-class. Following an unexpected trip to A&E before her admission, we were naturally worried, but the staff were second to none. Their compassion and professionalism were outstanding - not just in the way they cared for my mum, but in how they supported us as a family too. I can't thank them enough for the exceptional level of care and kindness. I would 100% recommend The Chase to anyone.
10 July 2025
My father was moved from another care home in the area as the care and food was not up to standard. Since being at the Chase care home, my father has become a lot more active and his dementia has stabilised. When visiting my dad, I am always offered lunch as I Make a two hour journey to see him and have an occasion stayed for lunch which has always been exceptional. The care That my father has been given.is excellent .. Thank you to all the staff for taking such good care of our precious Dad.
23 May 2025
My Dad had terminal cancer when admitted to The Chase as he needed 24 hour care. From the first day we knew we had made the right choice. Every member of staff were caring and compassionate - we were kept informed every step of the way. You not only showed amazing care for my dad but also looked after the whole family - everyone was made welcome. Although my dad wasn't able to participate in the activities, we especially enjoyed our Easter- making it special for my 20 month old grandaughter. In the final hours I was even given access to a room next-door to dad, so I could be with him. No words can express how grateful I am.
22 April 2025
We moved our dad here from another care home as he wasn't getting the right care or nutrition, he has been at the chase for 8 weeks now and all we can say is WOW, The staff are amazing they go above and beyond in caring for all the residents . The food is absolutely incredible, the quality is outstanding and we his children eat here with him which is something we never did at his last placement.. To see the standard of food served is just outstanding. Because my dad has dementia we were concerned the affect of the move would have on him, but it's actually the opposite he is so much happier . Thank you all so much for making my dad so happy
22 April 2025
My mother recently moved into The Chase as a resident. All the staff , from Reception, management, carers, activity staff, bar staff, cleaners , have been so friendly and welcoming , not only to mum but to myself and other relatives that have visited. Their support has really helped the transition to residential care. Their activity programme and enthusiasm of the staff has been fantastic! Mum especially enjoys the flower arranging and bingo, and enjoyed the carpet bowls too! Mum comments regularly on how delicious the meals are and we also enjoyed a wonderful meal in the private dining room for a special Birthday and were surprised by a beautiful Birthday cake too. I can highly recommend The Chase and Thankyou to all the Staff for all their kindness and hard work.
29 January 2025
Although my brother arrived only a few weeks ago I have seen such a positive change in his outlook to life. I have not known him to be so happy for a very long time. My sincere thanks to all the staff who have contributed to making this move in his life such a positive one.
21 January 2025
It's hard to put into words quite how incredible The Chase is. The facilities are second to none, the activities are amazing and the catering is brilliant. However, what sets the Chase apart from any other setting is the team that work there. Everyone we came into contact with was just phenomenal, so kind, friendly and caring. The Chase enhanced so many aspects of my Grandma's life and created the perfect setting for us to spend quality time together as a family. In difficult times, they offered so much support and care and really felt like an extension to our family. The treated my Grandma with so much dignity and respect and everything was done to ensure she was as comfortable and happy as possible. Nothing was ever too much to ask and our experience with the Chase was truly outstanding. They allowed us to spend invaluable time together as a family and we are so incredibly grateful to every single member of the team.
21 January 2025
Incredible genuine loving staff. The Chase was fantastic to my late grandmother and provided superb support in all ways before she passed. The staff treat everyone as they wanted to be treated, food is nice, varied and available all the time. Drinks also available 24/7.
16 January 2025
There is a reason The Chase has wall to wall 5 star reviews. They are truly exceptional. I agree with every comment that has been written by others. The care of my mother has been consistently superb. She has benefited from the constant attention to her hygiene and diet, medical and social needs. As a result, she improved from not knowing where she was to being an active member of the community and being able to make her own decision to stay in the Care Home environment. We have not seen her in such good form for years. Additionally, we have felt cared for and it was always a pleasure to visit the Home and be welcomed by smiling faces, offers of drinks and food etc. The team at the Home have been responsible for me changing from believing that going into a Home was the worst thing that could happen to my Mum, to the best. I would also like to extend a personal thanks to one particular member of staff putting hours into helping me through the nightmare of trying to deal with the NHS and the Social Care system.
06 January 2025
From the minute we phoned to enquire if The Chase could look after my father-in-law the care, service, food, respect and dignity shown to us all was wonderful. My father-in-law sadly passed away whilst in respite care, from his first day there he was more alert, always clean and tidy and was given the support he needed to enjoy the last weeks of his life. As a family we were given support, things were explained to us as we needed, we were all fed and watered, given the opportunity to be left in privacy to spend time with him until he passed. I and all the family are so very grateful to all the staff for their constant communication, support and allowing us that time together. You are all very wonderful people, thank you.
20 September 2024
Used as respite care following major surgery. Just what I needed. Rest, time and being well attended to. Now feel able to slowly get back to normal life.
19 September 2024
We have been delighted with the team the surroundings and the culture at The Chase care home. Honestly, it is not like any type of care provision I have ever experienced! When you arrive it's more like a 5-star hotel than a care home - but what goes on behind the scenes, the carers, the catering, the housekeeping - in fact without exception, every element and every person who is part of this underpins that first impression! I can't think of anywhere that could do a better job of looking after my 91-year-old mother-in-law! Just inspiring!
16 July 2024
This care home really is luxury. Everything is of high quality the care is exceptional. If a resident wants something or wants to do something it is provided promptly. My favourite thing about this place though is that the dementia residents are spoken to like people rather than an inconvenience. Having previously witnessed the difference it's nice to see somewhere that knows how to be around people with dementia. The relationship manager certainly sold this place to my friend and her family but it was nice to see that that relationship is still ongoing when she came to see my friend while I was visiting the other day. My friend lit up when she saw her. And the way she was with her almost made me cry she was so warm. But it isn't just her. All of the staff are so patient and friendly. They treat the residents more like family than work. It must be noted that not only do they look after the residents but everyone that walks through the door.