Submit a Review for The Fleet Care Home
Victory Road, Dartmouth, TQ6 9JR
View Full Details of The Fleet Care HomeLatest Reviews for The Fleet Care Home
16 July 2025
I recently spent 4 weeks at The Fleet Care Home recovering from a broken ankle. The warm welcoming atmosphere, my comfortable stylish room and the friendliness , care and encouragement from all the staff were much appreciated. I enjoyed the meals which were varied and plentiful. The Cove on the ground floor, with access to the lovely garden, was a favourite place to relax and enjoy a coffee and delicious slice of cake. It was also the venue for the wide range of entertainment and activities organised by their talented and creative team of staff and volunteers. I will certainly remember my time there with gratitude and affection.
10 July 2025
What a joy to visit a care home and feel uplifted, rather than depressed! My sister had fractured her ankle and desperately needed somewhere for respite care whilst I was out of the country. After a fruitless search for anywhere with availability near her Plymouth home, our spirits lifted when we spotted The Fleet's website. First impressions are so important, and from the moment we stepped inside the 'hotel like' lobby, we both knew that this was somewhere special. The overall vibe was one of positivity, from the bright, airy interior to the lovely, hard working, caring staff and beautifully tended garden. Not a whiff of over cooked cabbage or disinfectant in this establishment, but instead, vases of beautiful, fresh flowers and the aroma of fresh coffee wafting from the delightful Cove, where we met up on my return. Now safely back in her own home, she cannot speak highly enough of the care she received, so a HUGE thank you to everyone at Fleet for their kindness.
08 May 2025
My husband was in The Fleet for six weeks for respite care, he was very happy there. I visited him on most days and was always welcomed by reception and by staff on his floor. He was encouraged to partake in activities some of which I went with him. It was very nice to Have The Cove to spend time with him and friends who came to visit instead of having to stay in his room. We have been back to visit and join in with the choir and again the staff were so welcoming.
08 May 2025
We loved the refreshing vibes when we first visited Fleet last year and now that we are relatives of a resident we know we were not wrong about our first impressions as the actuality exceeds anything and everything we hoped for in the best Care home we found. The Manager is caring and empathetic and this spreads to his amazing Team who are also individually lovely and full of life even though they must get weary, it doesn't show. We feel we have joined an extended family. The activities are wonderful too and whilst our relative didn't choose to be at Fleet, getting involved in these activities has opened up his previous small World and it's lovely to see photos of him joining in. To have such a beautiful garden too for him to sit out in having not been able to access his own previously is just wonderful. We cannot thank the Manager and his Team enough for welcoming us into the Fleet 'family' and so my recommendation is 10/10 and maximum stars.
06 May 2025
My father is at The Fleet and has received wonderful care and an array of activities that I am sure has prolonged his life and memory in comparison to being alone in his flat. There always seems to be some activity or entertainment for the residents and they genuinely seem to be having fun. There could not be a better place for him under this circumstances.
06 May 2025
A very happy place to be. The staff are amazing they encourage the residents to partake in all the various activities. There is so much to do, the activity staff and volunteers help everyone celebrate every day.
06 May 2025
My mother came to the Fleet in summer 2024 . She had previously in sheltered accommodation but she has dementia and was no longer able/safe to care for herself. The Fleet is bright, clean and modern. The facilities are very good : communal areas on each floor; a cafe/general area for the regular events; a well stocked and neat courtyard garden. Above all the staff are without exception cheerful and genuinely caring and well qualified. I drop in at irregular times in the week and have never found anything to give me cause for concern. If anyone wants to know more I am happy to share my experiences directly.
06 May 2025
My father came into the Fleet in December as he could no longer care for himself. Since then the care has been excellent, friendly staff, and nothing too much trouble. They have allowed him to make his room is own. The activities and entertainment are numerous and varied. The food is good. It's not cheap but no care home is! Highly recommend.
06 May 2025
Whenever I have visited fleet you are always warmly welcomed and the staff are always so engaging with all of the their residents. The activities that the residents participate in are fantastic and everyone looks so happy to be taking part. The coffee mornings that the home put on to raise money for charities are always well organised and it's just a lovely place to visit.
31 January 2025
The atmosphere is welcoming and more like a hotel than a care home. Rooms facilities first class. The staff are very efficient and supportive of family and the care my husband received was a great comfort to us. The medical support from the doctor ensured his last days were peaceful.
29 January 2025
My wife had been in the home for nearly 2 years until she died in December. The whole of staff have always been very friendly and caring.
23 December 2024
Care home staff were excellent, the Fleet is a clean well run home with caring, empathetic staff. They looked after my mother with dignity and respect. The 'on site' manager and admin staff were also very good. However, having paid with my money (not my mother's) for a month in advance by bank transfer on admittance day, and later being due a refund of over £4500 the financial team demanded a raft of, in my opinion, unnecessary paperwork and the details of a solicitor to sanction a refund. They said it would take 60 days and up to 6 months to approve. In 2024 I find this scandalous, it left me with a bad taste.
04 November 2024
I have visited Gran here a few times now. I'd love to visit more often but live a distance away. Every time we've visited we've received a warm welcome. The staff are so friendly and Gran loves every one of them. She always gives them a kiss and hand hold. There are plenty of activities and the home is bright and airy.
04 November 2024
A very welcoming care home. The staff are friendly and spend a lot of time with the residents and making them feel at home. I have never seen Gran so happy!
29 October 2024
My husband moved into The Fleet Care Home in July 2024, during the past four months for me personally it has been extremely difficult, but with the support from the Manager and all his staff, it has made this journey for both of us, a smooth transition from hospital, going through assessments, to now his new home. I use the word home, we have moved personal belongings into his room, you can decorate should you wish, maintenance help you with pictures on the wall, they are there for you. Whatever may arise on a daily basis, your loved one finding it difficult to adjustment just talk or email them, someone will do their best to resolve it for you. I highly recommend for anyone in the situation of having to find a place to call home for their loved one, just make an appointment, look around this beautiful care home.
23 October 2024
On visiting the home at Fleet on several occasions, the staff are all very pleasant. Everywhere is very clean and tidy. Plenty of entertainment is put on for the residents and trips out for those who are able.
17 October 2024
Needing to place my mum in a nursing home was not something I had prepared for. Initial conversations with admin staff and management could not have been more reassuring and friendly. My mum's complicated needs were understood fully, staff were interested in her as a person. The activities team were terrific, encouraging and sensitive. The integral The Cove Bistro, where hot and cold drinks and plenty of homemade treats were always available to us all, was a fabulous way of making each visit an outing, such a great idea! What I really loved about spending time with my mum at The Fleet was the warmth and friendship shown by the staff towards me. There is a genuine upbeat atmosphere in the home, created by happy staff who so obviously feel great fondness for the residents in their care; how great is it that this extended to admin, management, maintenance, housekeeping and kitchen staff? All taking trouble to get to know my mum and spend time with her. Thank you Team Fleet!
11 October 2024
I found the care home to be spotless and friendly. I met some of the staff who were all so lovely and caring and nothing is too much trouble. Offered a drink as soon as I arrived. My friend's mum who I have known since I was 7 (I am now 68) is happy there. They have lots of activities and entertainment and even virtual pets and soon children. Wonderful place.
24 September 2024
Looked after Mum very well and treated her with dignity and care in difficult times.
28 August 2024
Wonderful friendly and caring staff that go above and beyond to make their residents' time so enjoyable and are also fantastic with family members when visiting. Also in a beautiful setting with many trips on offer for residents using all the beautiful places near and around Dartmouth.
Latest Reviews for The Fleet Care Home
16 July 2025
I recently spent 4 weeks at The Fleet Care Home recovering from a broken ankle. The warm welcoming atmosphere, my comfortable stylish room and the friendliness , care and encouragement from all the staff were much appreciated. I enjoyed the meals which were varied and plentiful. The Cove on the ground floor, with access to the lovely garden, was a favourite place to relax and enjoy a coffee and delicious slice of cake. It was also the venue for the wide range of entertainment and activities organised by their talented and creative team of staff and volunteers. I will certainly remember my time there with gratitude and affection.
10 July 2025
What a joy to visit a care home and feel uplifted, rather than depressed! My sister had fractured her ankle and desperately needed somewhere for respite care whilst I was out of the country. After a fruitless search for anywhere with availability near her Plymouth home, our spirits lifted when we spotted The Fleet's website. First impressions are so important, and from the moment we stepped inside the 'hotel like' lobby, we both knew that this was somewhere special. The overall vibe was one of positivity, from the bright, airy interior to the lovely, hard working, caring staff and beautifully tended garden. Not a whiff of over cooked cabbage or disinfectant in this establishment, but instead, vases of beautiful, fresh flowers and the aroma of fresh coffee wafting from the delightful Cove, where we met up on my return. Now safely back in her own home, she cannot speak highly enough of the care she received, so a HUGE thank you to everyone at Fleet for their kindness.
08 May 2025
My husband was in The Fleet for six weeks for respite care, he was very happy there. I visited him on most days and was always welcomed by reception and by staff on his floor. He was encouraged to partake in activities some of which I went with him. It was very nice to Have The Cove to spend time with him and friends who came to visit instead of having to stay in his room. We have been back to visit and join in with the choir and again the staff were so welcoming.
08 May 2025
We loved the refreshing vibes when we first visited Fleet last year and now that we are relatives of a resident we know we were not wrong about our first impressions as the actuality exceeds anything and everything we hoped for in the best Care home we found. The Manager is caring and empathetic and this spreads to his amazing Team who are also individually lovely and full of life even though they must get weary, it doesn't show. We feel we have joined an extended family. The activities are wonderful too and whilst our relative didn't choose to be at Fleet, getting involved in these activities has opened up his previous small World and it's lovely to see photos of him joining in. To have such a beautiful garden too for him to sit out in having not been able to access his own previously is just wonderful. We cannot thank the Manager and his Team enough for welcoming us into the Fleet 'family' and so my recommendation is 10/10 and maximum stars.
06 May 2025
My father is at The Fleet and has received wonderful care and an array of activities that I am sure has prolonged his life and memory in comparison to being alone in his flat. There always seems to be some activity or entertainment for the residents and they genuinely seem to be having fun. There could not be a better place for him under this circumstances.
06 May 2025
A very happy place to be. The staff are amazing they encourage the residents to partake in all the various activities. There is so much to do, the activity staff and volunteers help everyone celebrate every day.
06 May 2025
My mother came to the Fleet in summer 2024 . She had previously in sheltered accommodation but she has dementia and was no longer able/safe to care for herself. The Fleet is bright, clean and modern. The facilities are very good : communal areas on each floor; a cafe/general area for the regular events; a well stocked and neat courtyard garden. Above all the staff are without exception cheerful and genuinely caring and well qualified. I drop in at irregular times in the week and have never found anything to give me cause for concern. If anyone wants to know more I am happy to share my experiences directly.
06 May 2025
My father came into the Fleet in December as he could no longer care for himself. Since then the care has been excellent, friendly staff, and nothing too much trouble. They have allowed him to make his room is own. The activities and entertainment are numerous and varied. The food is good. It's not cheap but no care home is! Highly recommend.
06 May 2025
Whenever I have visited fleet you are always warmly welcomed and the staff are always so engaging with all of the their residents. The activities that the residents participate in are fantastic and everyone looks so happy to be taking part. The coffee mornings that the home put on to raise money for charities are always well organised and it's just a lovely place to visit.
31 January 2025
The atmosphere is welcoming and more like a hotel than a care home. Rooms facilities first class. The staff are very efficient and supportive of family and the care my husband received was a great comfort to us. The medical support from the doctor ensured his last days were peaceful.
29 January 2025
My wife had been in the home for nearly 2 years until she died in December. The whole of staff have always been very friendly and caring.
23 December 2024
Care home staff were excellent, the Fleet is a clean well run home with caring, empathetic staff. They looked after my mother with dignity and respect. The 'on site' manager and admin staff were also very good. However, having paid with my money (not my mother's) for a month in advance by bank transfer on admittance day, and later being due a refund of over £4500 the financial team demanded a raft of, in my opinion, unnecessary paperwork and the details of a solicitor to sanction a refund. They said it would take 60 days and up to 6 months to approve. In 2024 I find this scandalous, it left me with a bad taste.
04 November 2024
I have visited Gran here a few times now. I'd love to visit more often but live a distance away. Every time we've visited we've received a warm welcome. The staff are so friendly and Gran loves every one of them. She always gives them a kiss and hand hold. There are plenty of activities and the home is bright and airy.
04 November 2024
A very welcoming care home. The staff are friendly and spend a lot of time with the residents and making them feel at home. I have never seen Gran so happy!
29 October 2024
My husband moved into The Fleet Care Home in July 2024, during the past four months for me personally it has been extremely difficult, but with the support from the Manager and all his staff, it has made this journey for both of us, a smooth transition from hospital, going through assessments, to now his new home. I use the word home, we have moved personal belongings into his room, you can decorate should you wish, maintenance help you with pictures on the wall, they are there for you. Whatever may arise on a daily basis, your loved one finding it difficult to adjustment just talk or email them, someone will do their best to resolve it for you. I highly recommend for anyone in the situation of having to find a place to call home for their loved one, just make an appointment, look around this beautiful care home.
23 October 2024
On visiting the home at Fleet on several occasions, the staff are all very pleasant. Everywhere is very clean and tidy. Plenty of entertainment is put on for the residents and trips out for those who are able.
17 October 2024
Needing to place my mum in a nursing home was not something I had prepared for. Initial conversations with admin staff and management could not have been more reassuring and friendly. My mum's complicated needs were understood fully, staff were interested in her as a person. The activities team were terrific, encouraging and sensitive. The integral The Cove Bistro, where hot and cold drinks and plenty of homemade treats were always available to us all, was a fabulous way of making each visit an outing, such a great idea! What I really loved about spending time with my mum at The Fleet was the warmth and friendship shown by the staff towards me. There is a genuine upbeat atmosphere in the home, created by happy staff who so obviously feel great fondness for the residents in their care; how great is it that this extended to admin, management, maintenance, housekeeping and kitchen staff? All taking trouble to get to know my mum and spend time with her. Thank you Team Fleet!
11 October 2024
I found the care home to be spotless and friendly. I met some of the staff who were all so lovely and caring and nothing is too much trouble. Offered a drink as soon as I arrived. My friend's mum who I have known since I was 7 (I am now 68) is happy there. They have lots of activities and entertainment and even virtual pets and soon children. Wonderful place.
24 September 2024
Looked after Mum very well and treated her with dignity and care in difficult times.
28 August 2024
Wonderful friendly and caring staff that go above and beyond to make their residents' time so enjoyable and are also fantastic with family members when visiting. Also in a beautiful setting with many trips on offer for residents using all the beautiful places near and around Dartmouth.