We cannot recommend The Fleet and all the staff more highly. The place is like a hotel experience
Georgina L (Daughter of Resident)
His room was very nice, comfortable and nicely furnished with its own ensuite.
J L (Wife of Resident)
A very welcoming care home. The staff are friendly and spend a lot of time with the residents
P H (Grandson of Resident)
These prices are only a guideline, please contact The Fleet Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The Fleet Care Home has a Review Score of 9.8 (9.759) out of 10, based on 35 reviews in the last 2 years. Over all time The Fleet Care Home has 72 reviews.
Review from M S (Respite Resident) published on 16 July 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for providing such a wonderful review of our home. It was a pleasure to support you during your stay with us, here at the Fleet. I will pass on your comments to the wider staff team.
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Review from Cathy B (Sister of Resident) published on 10 July 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you so much for leaving such a beautiful review. I speak on behalf of everyone here at the Fleet, when I say it has been a pleasure to provide care and support to your sister. Hearing your wonderful experience of our home, fills us all with pride. Everyone here works hard to deliver the services you describe, and the entire team appreciates and thanks you for taking time to share your experiences.
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Review from Joan K (Wife of Resident) published on 8 May 2025
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It was very nice to Have The Cove to spend time
We have been back to visit and join in with the choir and again the staff were so welcoming.
Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for taking the time to share your experiences of the Fleet. It was a pleasure to support your Husband. It is great to hear that you both enjoyed the activities and continue to do so. I will share your feedback with the wider team.
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Review from K T (Daughter of Resident) published on 8 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for taking the time to share your review of our home. Everyone at the Fleet has worked really hard to provide the care you describe and we take pride in what we do. It is really good to hear of the positive experiences our residents and their relatives have and I will pass on your feedback to the wider team. Thank you again for sharing, I know the team will really appreciate it.
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Review from Alisom T (Daughter of Resident) published on 6 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Hi, Thank you sharing your father experiences of life at The Fleet. Hearing how our activities have had a positive impact on his wellbeing is really appreciated and I know the staff team will take a lot away when I pass this on to them. Providing a wide range of engaging activities is really important to everyone here at The Fleet. Thank you.
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Review from Nicky C (Daughter of Resident) published on 6 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Hi, Thank you for taking the time to share with us your experiences of The Fleet. Supporting our residents to celebrate every day, is essential to what we do, and hearing your feedback around this is appreciated. I will pass your kind words onto our staff teams and our volunteers, who will be grateful to hear it. Thank you.
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Review from Andrew C (Son of Resident) published on 6 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Hi, Thank you for taking the time to share your review of The Fleet. It is great to hear of your experiences of our staff and or home. I will pass on your feedback to the wider team, who really appreciate such kind and thoughtful words.
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Review from Lisa C (Daughter of Resident) published on 6 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Hi, Thank you for your kind words. We really appreciate the time spent to share your experiences of The Fleet. It is heart warming knowing how your dad has settled in and made The Fleet his Home. Activities and Dining are important to our Residents, so we will always strive to make these enjoyable and meaningful. I'll pass your review on to the wider teams. Thank you.
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Review from N B (Friend of Resident) published on 6 May 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Hi, Thank you for the kind review and sharing your experiences. It is really good to hear how warm the welcome is for you and how engaging the staff are with the residents. Providing a wide range of activities and opportunities for our residents is really important to us here at The Fleet. I will pass on your feedback to the wider team.
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Review from J D (Wife of Resident) published on 31 January 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for your lovely review. It has been a pleasure supporting your husband. I will pass on your feedback to the wider team. Thank you for sharing your experiences of The Fleet.
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Review from M R (Husband of Resident) published on 29 January 2025
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you kindly for the review. I speak on behalf of everyone at the Fleet. It has been a pleasure to care for and support your wife over the past two years. We appreciate you taking the time to provide us with feedback, and I shall pass this on to the whole staff team.
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Review from Paul B (Son of Resident) published on 23 December 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Dear Paul, thank you kindly for the review of The Fleet, I have shared your comments about the home with the wider Fleet team. I have also shared your feedback with the team that support around payments. I am aware that the payment challenge has been resolved now and I am sorry to hear about your experiences with this. I would again like to thank you for taking the time to share your lovely comments about the staff here at The Fleet and the home itself.
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Review from D O (Granddaughter of Resident) published on 4 November 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you kindly for taking the time to provide a lovely review of The Fleet. I'll pass on your feedback to the wider team. Thank you again.
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Review from P H (Grandson of Resident) published on 4 November 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for the review. It is great to read that we are making such a positive impact on your Gran. I'll share your feedback with the whole staff team.
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Review from June B (Wife of Resident) published on 29 October 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you kindly for the review. It is great to hear about yours and your husband's experiences since he moved in. I will share your feedback with the wider team. Thank you again for taking the time to share your review.
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Review from S T (Friend of Resident) published on 23 October 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for the review. It is always great to hear the experiences of those who visit our fantastic home. I will share your feedback with the wider team. Thank you again for taking the time to provide this review.
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Review from Jo M (Daughter of Resident) published on 17 October 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for your review and for taking the time to share your experiences. It is really great to hear that you have these interactions with everyone at The Fleet. We will share your feedback with the whole team. Thank you again.
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Review from Angel H (Friend of Resident) published on 11 October 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Many thanks for taking the time to share your review. We are glad that you enjoyed your experience of our home, our staff and the activities. We will ensure that your lovely feedback is shared with the wider team.
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Review from S A (Son of Resident) published on 24 September 2024
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Reply from Marc Chudley, Manager at The Fleet Care Home
Thank you for taking the time to share your feedback on your experiences. I am glad to hear that your mum was supported with dignity and care at all times. I shall share your review with the care team. Thank you again for your review.
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Review from Samantha G (Friend of Resident) published on 28 August 2024
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Reply from Jo Needs, Regional Director at The Fleet Care Home
Many thanks for the wonderful review and for taking the time to complete. We pride ourselves on going above and beyond and so pleased that this has been your experience.
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The Review Score of 9.8 (9.759) out of 10 for The Fleet Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.759 for The Fleet Care Home is calculated as follows: ( (332 Excellents x 5) + (63 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 410 Ratings = 4.759
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Fleet Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Apr 2022
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Job Title: Home Manager
Joined: 2024
Marc is the Home Manager at The Fleet Care Home. Working in care for over 15 years, Marc started his career as a carer and worked up to become a qualified nurse and then on to Registered Manager. Marc has been working as a Home Manager for over 6 years and loves what he does.
Marc joined The Fleet in April 2024 and has a passion for truly Person-Centred care and delivering high standards with every service provided within the home. Marc is working hard to develop the Home and is looking forward to sharing the vision and the changes with the residents and their families in the coming months.
Job Title: Deputy Manager
Joined: 2021
Sharon is our Deputy Manager here at The Fleet Care Home, having been qualified for 27 years and having worked in care for 34 years. Sharon has predominantly worked in elderly care throughout her career but has experience in many other areas within the care and earned a few additional strings to her bow.
Sharon has specialist qualifications in Tissue Viability, Diabetes, and Infection Control.
Sharon enjoys reading and animals outside of work and often brings her 4-month-old puppy, Micah, to work and visit the residents.
Job Title: Administrator
Joined: 2020
Lizzie has been working at The Fleet since it opened and is passionate about her role within our home. She finds the best part of her job is helping make the residents feel happy in a safe and secure environment. Lizzie loves being a part of the team and is known to spend time with the residents getting to know each one of them.
Outside of work, Lizzie enjoys spending time with her loved ones and motorbiking across Europe.
Job Title: Maintenance Manager
Joined: 2021
John started work at the Fleet in 2021 as the Maintenance Manager, he comes with a wealth of experience in this field.
Job Title: Head of Unit
Sarah Pinhorne is the Head of Unit for our new Dementia Community here at The Fleet. Worked in care for over 31 years and throughout her career as a Healthcare Assistant and Senior Healthcare assistant, before completing her nursing training at Plymouth University and becoming a Registered Mental Health Nurse.
Sarah has had experience working in dementia care, both in EMI and overseeing a Dementia Care Community before. She has a passion for ensuring excellent care is provided at all times and that the support and care that is delivered are person-centred and holistic.
Sarah is incredibly excited to take the helm of this new and tailored service at The Fleet, leading our trained team to make the lives of our Residents with Dementia truly enriching and enjoyable.
Job Title: Head of Unit
Joined: 2024
Viv has been working in care for the past 25 years and has been with The Fleet since it opened. She has worked up from a carer to a Head of Unit and is now Head of Unit for Drake, our residential community. Viv really enjoys supporting our residents, prompting their independence, and making every day special for them.
Compared to all her previous jobs, Viv says this is the best of them all! Viv loves being able to help others and says we are all like a little family here.
Job Title: Senior Care Assistant
Joined: 2020
Adam is one of our Senior Care Assistants. Adam works in care because he believes that everybody deserves to live a happy and dignified life in the way they see fit even if they need help to achieve it. “Regarding my work, I am passionate about person-centred care which I believe is the most important segment of our numerous duties. If the passionate section is more about my personal life, I am most passionate about educating people in my own way about the importance of history and human nature through the lens of history.
As a hobby I do like a good long drive, it enables me to think clearly. I also like to lose myself in fantasy or sci-fi worlds while reading or watching movies”.
Job Title: Care Assistant
Joined: 2022
Holly is one of our wonderful Care Assistants. After completing her degree in counselling, Holly decided that wanted to be more hands-on and has loved getting to know each and every resident here at The Fleet.
Job Title: Activities Coordinator
Joined: 2022
Kimberley is our Activities Coordinator and works within the healthcare industry purely because she loves helping others! She is a passionate member of the team and really focuses on helping our Dementia Care residents by improving these individuals’ well-being!
She is often seen singing and dancing around The Fleet because of her huge love of music. Kimberley put on multiple events and activities for our home and captures these special moments on camera.
Kimberley works closely with the local community and often sets up fundraisers for various local causes!
Job Title: Housekeeping Assistant
Joined: 2022
Pammy is one of our Housekeeping Assistants at our home and she is a massive part of making sure our home remains to be a tidy and safe environment. Pammy is known for taking time to speak to our residents and forming relationships with people new to our home.
Job Title: Laundry Assistant
Nick along with Sue runs the Laundry here at The Fleet Care Home in Dartmouth. Nick’s job is to ensure that not only is there plenty of bed and table linen and towels on all of the floors but also that all of the residents have their personal clothes washed and returned to them. It’s an important job and both Nick and Sue feel rather proud of their “part of the ship”, having it run really smoothly. When Nick isn’t collecting and distributing, he likes to try and find the time to stop and chat with our residents.
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