What types of Care is The Fleet Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Fleet Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Fleet Care Home to the centre of Dartmouth?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

The Fleet Care Home, Victory Road, Dartmouth, Devon TQ6 9JR

Review from Diane L (Respite Resident) published on 3 July 2026 Submitted via Postal Card • Report

Overall Experience

Very kind and caring atmosphere. The staff are excellent and food is very good. and different tastes are catered for.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for taking the time to share your lovely feedback. We are delighted that you're enjoy the kind and caring atmosphere at The Fleet and that our team continues to make such a positive difference to daily life in the home.
It is wonderful to hear that you rate our catering team so highly. They take great pride in providing a varied menu with plenty of choice, ensuring that different tastes, preferences, and dietary needs are catered for. Thank you once again for your kind words and for being part of our community. Feedback like this means a great deal to our team and motivates us to continue providing a warm, welcoming, and enjoyable environment for everyone who lives at The Fleet.

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Review from Charlotte B (Daughter of Resident) published on 30 June 2026 Submitted via Postal Card • Report

Overall Experience

The Fleet stands out on all levels. The environment is lovely, always clean and comfortable. Staff are so genuinely friendly and caring and the care and support is outstanding. It's so comforting to know my mum is being cared for so well. Its a process registering your parent into care, but The Fleet

and staff here made it such an assuring process. Couldn't have asked for more.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for your wonderful review. We are delighted to hear that your experience with The Fleet has been so positive. Moving a loved one into care can be a difficult and emotional decision, so it is especially rewarding to know that our team helped make the process reassuring and supportive for both you and your mum.
Your kind comments about our environment, staff, and the care provided mean a great deal to us. We are passionate about creating a warm, welcoming home where residents receive outstanding, person-centred care, and it is lovely to hear that this has given you confidence and peace of mind.
Thank you for placing your trust in us and for taking the time to share your experience. We will be sure to pass your kind words on to the team.

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Review from H H (Wife of Resident) published on 30 June 2026 Submitted via Postal Card • Report

Overall Experience

My husband has received a high standard of care, delivered with kindness and good humour. He has had his needs dealt with appropriately. He is content, as his medication has been adjusted to make his life as comfortable and painfree as possible. All members of staff, carers, nurses and the doctor have

worked together to achieve the best quality life for him. The atmosphere in all areas is friendly and supportive, and visitors of the resident are made welcome.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that your husband is receiving the high standard of care that we strive to provide. It means a great deal to know that he is comfortable, content, and benefiting from the collaborative approach taken by our carers, nurses, and healthcare professionals.
Providing compassionate, person-centred care is at the heart of everything we do, and your comments about the kindness, good humour, and dedication of our team will be greatly appreciated by everyone involved in your husband's care.
We are also pleased that you find the atmosphere within the home friendly and supportive, and that you always feel welcome when visiting. Thank you for placing your trust in us and for taking the time to share your experience. Your feedback means a great deal to the whole team.

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Review from Greta W (Friend of Resident) published on 29 June 2026 Submitted via Postal Card • Report

Overall Experience

I visit my good friend (of 25 years) each week. Sometimes he is unshaven and unshowered and oddly dressed. I understand that he has the freedom to refuse help. I sometimes find it difficult to communicate with staff whose English is poor. Do you have a designated person assigned to be responsible for

an individual? It might be helpful if the staff 'on duty' were not so often using their mobile phones. At times the noise level in the corridor is too loud. Generally the staff seem supportive and helpful.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for leaving a review and for meeting with me to discuss your feedback. We value your comments and the opportunity to clarify some of the points raised.
As discussed, we support residents in a person-centred way, respecting their choices while encouraging and offering assistance with personal care whenever possible. There are occasions when residents choose to decline support, and we must balance their independence with their wellbeing.
We also discussed communication, and you confirmed that you know your friend's key worker and the Head of Unit who you regularly communicate with outside of your 30 minute weekly visits, which you described as positive.
I would also like to clarify that the devices you see staff using are electronic care-recording pods, not personal mobile phones. These are used to document care throughout the day.
It was encouraging to hear your positive comments about our team being supportive and helpful. Thank you again for the review & meeting with me.

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Review from Frazie H (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report

Overall Experience

My dad was a very challenging resident and the staff could not have been more kind, capable and compassionate. There is a great 'team' friendly staff vibe. The building and garden are very smart and modern with a light airy feel. The food was delicious! I would not hesitate to recommend The Fleet.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for your kind and thoughtful review. We are very grateful for your feedback and for sharing your experience with us.
It is reassuring to hear that the care provided was compassionate and supportive, particularly in what we recognise were challenging circumstances. We always strive to adapt our approach to meet each resident's individual needs, and it was a privilege to support your dad during his time with us.
Your comments about our team spirit, environment, and food are greatly appreciated. Thank you also for your recommendation; it means a great deal to the whole team.

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Review from Robert E (Husband of Resident) published on 13 May 2026 Submitted via Website • Report

Overall Experience

I have found that the care and support given to my wife has been exceptional. Nothing seems to be too much trouble from the kind hard-working staff. Also the thought, support, sensitivity and provisions provided for visitors is amazing..
The building itself is kept spotless by the cleaners that perform

a difficult task so well, and take a real pride in their work.
The food is A1. In the lounge near the entrance, there is always a supply of delicious home-made cakes along with a bean to coffee machine that visitors are invited to take advantage of.
I have visited friends in other care homes and I must say that the Fleet surpasses them all.
In conclusion, I cannot find a single thing that I feel Would improve the service and management of the Fleet.
So well done!

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for your kind and thoughtful review. We are truly grateful for your feedback and for sharing your experience with us. It means a great deal to know that the care and support provided were of such a high standard, and that our team's kindness and dedication made a positive difference.
We also appreciate your recognition of our housekeeping, hospitality, and the welcoming environment for visitors. Your comments, especially in comparison to other homes, are both humbling and encouraging.
On behalf of the entire team, thank you for your support-it means a great deal to us all.

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Review from Michelle L (Friend of Resident) published on 7 April 2026 Submitted via Website • Report

Overall Experience

What a wonderful care home, friendly staff and so much to do with activities. The place is clean and tidy and lovely food. I find that the staff is excellent with the residence and nothing is too much trouble for them, the entertainment is fantastic, they always have something going on. The best care

home I visit.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for your wonderful feedback! We're delighted to hear that you find our home welcoming, our team friendly, and our activities engaging. Keeping the environment clean, comfortable, and full of life is something we take great pride in, and it means a lot to know this is recognised.
Our staff work hard to ensure every resident feels supported and cared for, and your kind words about their dedication will mean the world to them. We're also thrilled that you enjoy the food and the entertainment-we're always striving to provide a variety of enjoyable experiences.
Thank you again for taking the time to share your thoughts. It's a pleasure to hear that you consider us the best care home you visit.

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Review from Ben P (Son of Resident) published on 21 March 2026 Submitted via Website • Report

Overall Experience

My mother was offered a place at the Fleet care home for respite care, but then didn't want to go back home. The facilities are a very high standard, but what stands out are the staff. There is a lovely friendly supportive atmosphere which you sense as soon as you walk in. Mum was made to feel welcome

and nothing was too much trouble. The nurse manager was outstanding in looking after her and organised extra GP visits, home oxygen and complicated prescriptions which required considerable persistence. The care staff did an excellent job and were kind and thoughtful. I and my family were delighted that mum spent her last weeks in this home.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for your kind review and for taking the time to share your experience. We are very grateful for your thoughtful comments about our home, facilities and, most importantly, our team.

It means a great deal to know that your mother felt welcomed, comfortable and well supported during her stay. We are especially pleased that the care, compassion and professionalism shown by our staff made such a positive difference to both your mother and your family.

Providing a warm, supportive environment and high-quality care is at the heart of what we do, so your feedback is truly appreciated. Thank you again for your trust and for your generous words.

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Review from M R (Friend of Resident) published on 27 February 2026 Submitted via Postal Card • Report

Overall Experience

We recently visited a friend of ours in your home and were pleasantly surprised by the warm welcome and friendly manager on duty that day, who gave us complimentary refreshments before seeing our friend. The staff create a homely atmosphere by being, friendly, approachable and helpful. We loved the

complimentary cafe and seating area, where we could sit and talk as a group, and admire the fine art work of the residents displayed. We walked away feeling our friends were in good hands, based on our experience. We would highly recommend it. We have had a number of friends here over the years and have always found the staff kind and helpful.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for taking the time to leave such a lovely review. We're really pleased to hear you felt warmly welcomed and that our team helped create a friendly, homely atmosphere during your visit.
It's also great to know you enjoyed the communal areas and the small touches we provide to help visits feel relaxed and comfortable. We're proud to support residents to share their interests and talents, and we're glad that came across while you were here.
Your recommendation means a lot to everyone, and we truly appreciate your continued trust over the years. We look forward to welcoming you back again soon.

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Review from Sandra C (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card • Report

Overall Experience

When my dad could no longer manage at home, I could not have wished for him to be anywhere else. He settled in and it was his home. He was treated with love and affection from everyone who looked after him. The facilities were second to none. Family birthday teas, entertainment and trips out. Spending

time in the garden, helping out. I cannot thank everyone enough for all their kindness.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for taking the time to leave such a thoughtful review. We're truly pleased to hear that your dad settled well with us and that it felt like his home during his time here, and it means a great deal to know he was cared for with such kindness and affection by our team.
We're also glad you appreciated the facilities and the opportunities to enjoy special moments, activities, and time outdoors. Your thanks will be shared with everyone, as it will mean a lot to the whole team-thank you again for trusting us with your dad's care.

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Review from Tren C (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are so in tune with mum's needs. Highly experienced with dementia. Understanding of her pride & humility. The building is fantastic. So well planned and every conceivable aid has been implemented. Staff and residents are all calm, happy and welcoming. Its a game changer of care homes. Something

like I'd expect in Sweden - that quality.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for your incredibly kind words. It means a great deal to hear that our team is supporting your mum with the understanding, dignity, and respect she deserves-especially in recognising her pride and humility. We're also really glad the environment and aids in the home are making a positive difference. Your "game changer" comment truly made our day, and we'll be sure to share your feedback with the whole team.

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Review from Kathy S (Friend of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

I have had some experience with care homes (mother, mother-in-law, sister) and so when I was told that my best and closest friend would be going into one after her stay in hospital, I was naturally concerned that the right one would be found for her. The Fleet Care Home was chosen and so far I really

cannot fault it. All of the staff are all very friendly and helpful. My friend has settled in very well, she is extremely well looked after and if anything is needed there are always staff nearby.
The activities which are put on for the residents are varied, something for everyone.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for taking the time to leave this review and for sharing your previous experiences with care homes. We completely understand why you'd feel concerned about finding the right place for someone so close to you, and it means a great deal to hear that Fleet Care Home has helped put your mind at ease.
We're really pleased your friend has settled in so well and is being extremely well looked after. Your kind words about our staff being friendly, helpful, and always nearby when needed will mean a lot to the whole team.
It's also wonderful to hear you've noticed the variety of activities available for residents. We aim to offer something for everyone and to help each person stay engaged and enjoy their time with us - thank you again for your trust and recommendation.

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Review from Phil W (Friend of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

We were invited to a lunch with one of your patients. It was a joyful occasion with lots of family and friends. All the staff we met were very friendly and helpful. If I was ever in need of a nursing home the Fleet Care Home would be at the top of the list! Thank you.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for your lovely review. We're delighted you could join us for lunch and that it was such a joyful occasion with family and friends.
It's wonderful to hear you found our team friendly and helpful, I shall share your kind words with the staff. Thank you again for your recommendation and for taking the time to leave feedback. We look forward to welcoming you again in the future.

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Review from Nikita D (Daughter-in-law of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

We organised a family and friends get together for my mother in law. It was fantastic from beginning to end. Nothing was too much trouble. They provided a chicken curry with vegetarian option which was really lovely and everyone enjoyed it. We all gathered in the downstairs lounge area which was perfect.

We really appreciated all the effort from the staff at the nursing home.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for taking the time to share your feedback.
We're really pleased to hear the family and friends get-together went so well. It's lovely to know the downstairs lounge worked perfectly for the occasion and that everyone enjoyed the meal, including the vegetarian option.
I'll make sure your kind comments are shared with the team, as they will really appreciate the recognition for their effort and support. If you would like to organise anything similar in the future, please feel free to speak with the team and we will be happy to help.

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Review from S D (Son of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

Excellent service. Mum has been made to feel right at home at Fleet and the staff have been attentive and the care has been good. Mum's needs and wants are taken into account and we're pleased as a family how the care has been.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for taking the time to share your feedback.
We're really pleased to hear that your mum has been made to feel at home at The Fleet and that you've found the team attentive and the care to be of a good standard. It's especially encouraging to know that her needs and wishes are being listened to and taken into account.
I will ensure your kind comments are shared with the staff team, as feedback like this means a great deal and helps to reinforce good practice.

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Review from Deborah P (Daughter-in-law of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Since Connie arrived in August 2025, this has been our experience:
It's as if every member of staff have formed their own little company to provide the very best possible loving care for members of their OWN family.
Whether it be reception, office admin, kitchen, cleaning, nursing, gardening, creative

activities, hairdressing or maintenance, everyone is working as a team. Their professionalism, motivation and joy shine through. SO grateful.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you for your kind feedback. We're delighted to hear you've experienced such consistent, caring support from our whole team. Your appreciation means a lot, and we'll be sure to share your comments with all departments. Thank you for placing your trust in us.

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Review from D P (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

My mum who had advanced dementia and cancer spent her last few months of life at the Fleet on Macbride floor, and died a few days ago while receiving exceptional nursing care. I have been blown away by the extraordinary care she has experienced over her 4 months there. The staff are so lovely and have

created such a great family atmosphere. Each day is packed with joyful moments, activities and fun. My favourite anecdote is when mum and another resident got up at 2am and were definitely ready to start the day rather than go back to bed: the carer made them a midnight feast in the lounge area (to keep the noise away from the other residents) and got out the karaoke machine for them to enjoy, and that they did! What a great example of mum getting to live life and have fun on her terms. My only regret is not making the decision to move her to the fleet earlier. It really is such an extraordinary care home and I am so impressed and so grateful for mum's wonderful care right until the end.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for taking the time to leave such a heartfelt review, especially at such a difficult time for you and your family.
On behalf of everyone at The Fleet, and particularly the Macbride team, we would like to offer our condolences on the loss of your mum. It was a privilege to be involved in her care over the past few months.
We are truly grateful for your kind words about our staff, the atmosphere in the home and the way we support residents to live life on their own terms. The memory of the "midnight feast" and karaoke really captures the warm, person-centred care we aim to provide to everyone who stays with us.
Thank you again for your trust and for sharing your experience.

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Review from Nigel D (Husband of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Fleet Nursing home has been a shelter in the storm following my wifes brain injury. Both the the management team and staff have been very approachable and have done the utmost to provide a secure settled environment for my wife. Thank you

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for your kind words. It means a great deal to us to know that your wife feels secure and settled here, and that you feel comfortable approaching the team with any worries or questions.
We feel privileged to be part of your wife's life and to support you both. Your trust in us is very much appreciated, and we'll continue to do our very best for her every day.

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Review from Lauren M (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

The Fleet is the furthest away from a care home that you could ever imagine. From the minute my mum walked into the Fleet, she was met by lovely receptionists, shown around and then taken up to see her room, where she was blown away by the new furniture, carpet and the view! She settled right away and

was very happy there.
My mum had advanced dementia and a terminal illness, but the care and support she received from the MacBride unit was exceptional. Nothing was ever too much trouble and the kindness from the the nurses and HCA's, not only towards mum, but to myself and my dad was incredible.
The entire team are truly inspiring and exceptional people, including the chef who made mum her favourite birthday cake, which was brought into her room along with a traditional tea pot and cups and saucers for us to celebrate her last birthday.
i will be forever grateful to everyone there for everything they did for my mum and how they treated her with absolute dignity right until the end.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for your moving review. It means a great deal to everyone at The Fleet to know that from the first welcome at reception through to seeing her room, you and your mum felt reassured and well looked after. We're delighted she was happy with the new furnishings and the view.
Your kind words about the MacBride unit are especially appreciated - caring for someone with advanced dementia and a terminal illness is a privilege, and the nurses and HCAs will be genuinely touched to hear their support made a difference to you and your dad as well. The chef will also appreciate how the memory of the cake and tea service for her birthday was special.
Thank you for trusting us with her care and for recognising the team's efforts to maintain her dignity right to the end. Warmest wishes from us all at The Fleet.

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Review from Helen H (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Thank you so much for the wonderful care given to Dad during his stay with you all. We could not have asked for a better place to care for him from his first to his last days here.

Reply from Marc Chudley, Manager at The Fleet Care HomeThank you so much for taking the time to leave such a heartfelt review. It was a real privilege for all of us at Fleet Dartmouth to care for your dad, and we're so pleased to know you felt supported from the beginning right through to his last days with us. We know this is a very difficult time for families, and the team will be truly touched to hear your kind words - I will make sure they are shared with everyone involved in his care.
Thank you again for placing your trust in us, and please accept our warmest wishes from all the team.