The Fleet Care Home

Victory Road, Dartmouth TQ6 9JR
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9.8 93 Reviews
  • The Fleet Care Home, Dartmouth
The Fleet is a purpose-built care home in the picturesque town of Dartmouth, Devon, offering Residential, Dementia, Nursing, and Respite care. With an experienced team, a strong local reputation and a GOOD CQC Rating (April 2022), The Fleet provides all-inclusive care and continuity of support tailored to each resident's individual needs.

Working closely with residents and their families, the home creates personalised care plans that promote independence, dignity and wellbeing. Residents enjoy a vibrant lifestyle with a range of activities and excellent facilities, including a cinema room, library, hair salon, Cove Bistro and beautifully landscaped gardens.

Above all, The Fleet is committed to creating a warm, welcoming environment where residents feel comfortable, supported and truly at home.
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Care Provided by The Fleet Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

The Fleet offers luxury, all-inclusive living which includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.

The price(s) shown are provided by the care home. Contact The Fleet Care Home for full pricing details and T&Cs.

Contact The Fleet Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Fleet Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Marc Chudley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (79)
  • Single Rooms with Ensuite Wet Room (79)

The Fleet Care Home Reviews (93)

9.8

The Fleet Care Home has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time The Fleet Care Home has 93 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Fleet Care Home
  • 27
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Total of 93, showing 61-80
Review from Sandy R (Husband of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife came to The Fleet Care Home in December, she suffers from schizophrenia and her condition can be very challenging. I have been extremely impressed by the care she gets - every single member of staff is 100% committed to the residents' welfare and well-being, and there is a cheerful "can-do"
attitude everywhere. The contact between the staff and myself has been wonderful with so much trouble taken to fully inform and involve me in her care. The events and activities are simply excellent with so many different things happening including visiting musicians which my wife particularly enjoys. There are spacious lounges, a small library, and an attractive dining room all of which overlook the lovely garden. Nowhere ever feels crowded, the general atmosphere is more like a good hotel than a care home. I count ourselves very lucky to have found The Fleet - it actually achieves what many care homes probably aim to do but fail.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you Sandy for your kind review, we aim to do the very best we can for all residents. I am so pleased your wife is enjoying our activities programme.
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Review from Amanda W (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was with heavy hearts that we agreed for my father to go into nursing care at Fleet Care Home. He is dying of terminal cancer, but is amazingly bright and cheerful. The staff are so empathetic to his plight and ours. They make him smile and nothing is too much trouble, while at the same time being
professional, which gives us confidence in their care. To visit Dad there is a pleasure, even in such emotionally charged times. The staff also want to know how we are managing too. My dear mum often on arrival is given a coffee and fresh biscuit, she also loves to be able to stay and have a meal with him. The building is very clean, modern and airy, we feel very fortunate that he is there.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review, looking after Dad has been our pleasure. I will ensure this is shared with the team. Thank you again.
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Review from Ron D (Day Care) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I arrived, I have been treated as if I were at home, with the utmost kindness. The staff have become my extended family and my wife, son-in-law, daughter and granddaughter are very impressed.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your review, I will pass on your kind words to the team. The menu at the home is currently being reviewed and updated with foods that residents have chosen, so hopefully this will be more to your liking.
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Review from Jan F (Partner of Resident) published on 25 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Not a typical ‘care home’, (thank goodness), more like a hotel. From reception, where you are always greeted with a smile, to The Cove, where you can sit and have a drink and a chat and on to the dining room and out to the lovely gardens. My partner’s room is large and sunny and he has everything he
needs. He is treated well, is clean and tidy and gets on well with staff. Some staff in particular are very capable, helping him with rehabilitation and encouraging him to do as much as possible for himself. In fact, I would go as far as to say that they want him to recover as much as I do! I am always impressed with how many activities they come up with, from gardening to making seasonal items to bringing entertainers in from outside. They also encourage residents to participate in chair aerobics and chair yoga. Plus animals come to visit and they currently have ducklings, which have actually hatched on-site. I am so, so impressed.
Maybe the meals could be improved though.
Reply from Damon Drummond, Manager at The Fleet Care HomeHi Jan, thank you for your review and feedback. This has been shared with the team. The chef has been to see your partner and I know she has cooked him some of the things that he likes.
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Review from Samantha P (Granddaughter of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been fiercely independent for many years and found it very difficult living at home and trying to manage. She is a proud woman, and giving up her independence and moving to a care home has been quite an adjustment for her. However, the staff at Fleet Care Home have been incredibly sweet,
patient and helpful in getting her settled. They have found ways to make her laugh, they get her involved in activities, and she even had a bunny hopping on her bed which she loved. They are always on hand and happy to answer our questions, and they notice changes in her health and have adapted to her changing medical requirements very well. They have enabled her to live independently and encouraged her to maintain her strength, movement and abilities whilst supporting her and keeping her safe and well.
I can’t thank the staff enough for what they do for her. As relatives, we are always offered coffee and always greeted at reception with the friendliest welcome. Thank you!
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you, Samantha, for your wonderful review, we enjoy having your nan here and it is a pleasure looking after her. I will pass on your kind words to the team. Thank you again.
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Review from G G (Wife of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and very caring and considerate. I have no worries whatsoever for my wife staying there. She's happy and safe and that's all I care about.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThank you for the wonderful feedback, it is lovely to hear that your wife is happy and safe at The Fleet and that you have no worries about your wife staying at the home. Thanks again, Jo.
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Review from Daniel M (Husband of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad my wife spent the last few weeks of her life at The Fleet Care Home. One way or another, I have experienced quite a few care homes. This was well up among the best. Above all, the wonderful, committed, friendly and enthusiastic staff made it work for us. They coped with what started as
a short stay and turned into palliative care magnificently! Thank you.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you so much for your lovely review, it was our pleasure to look after your wife. I will pass on your kind words to the staff team.
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Review from Di N (Wife of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is suffering from Lewy body vascular dementia, it's all not at all easy for any of us now. Your home has been amazing, so very kind and accommodating. To be part of your home is the best thing that's come out of this horrible disease. Thank you. It's like being part of a warm and kind family.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you, Di, for your lovely review and kind words.
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Review from James M (Wife of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in Fleet care home for two years and seven months. All the staff treat her with the utmost care and kindness for which I am most grateful.
Reply from Damon Drummond, Manager at The Fleet Care HomeDear James, thank you for your kind review. We really enjoy caring for your wife. I will ensure this is passed on to the team that look after her.
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Review from Juliet B (Daughter of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely environment and caring staff who appear to be very well led. My father's care has been very good, individualised and empathetic. Mum is also now a resident and despite her dementia, has settled in quickly. We have seen some lovely examples of attention to detail and personalised care, for example,
staff providing a decorated room for Mum's birthday celebration and enabling my parents to spend time together. Thank you!
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review Juliet, I will feed this back to the staff team. Thank you again.
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Review from Peter W (Son of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been working with the team at the Fleet Care home for two years in support of my mother. I have found the overall experience one of support and collaboration where issues relating to my mother have been dealt with in a professional and empathetic manner. The whole team are easy to approach and
always find a solution in support of my mother who is 91 years of age. The premises are always well presented and clean which is of great importance to my mother and of course to all of the people who visit. Keep going team and well done.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you Peter for your kind review, your mother is a wonderful resident within the home and we really enjoy supporting her.
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Review from J M (Husband of Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the staff friendly and helpful. They appear to put the residents' welfare at the centre of everything they do, whilst assisting families to navigate the system effectively. Reception are always upbeat and positive.
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Review from Julia B (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been safely cared for at Fleet for the last two and a half years. During Covid restrictions, the staff did their absolute best to maintain my contact with her through the use of FaceTime and phone which I appreciated greatly. Since the end of the pandemic, I have been able to visit very
frequently and have always found Fleet very welcoming. Despite her severe dementia and occasional agitation, my mother has been kept safe, calm and cared for. She is still able to enjoy food and cups of tea so it is nice that tea is always on the go and that really nice meals are prepared on the premises. The atmosphere is a happy one and there are many many activities going on all the time for those able to participate. The staff are very friendly and approachable and very affectionate to my mother which has allowed me to feel much less anxious about this difficult stage at the end of her life.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you Julia for your kind review, your mother is a joy to care for and it is our pleasure to look after her. I will pass your words on to the staff team who, I know will be touched.
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Review from Louise V (Daughter of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was the first resident at The Fleet when it opened in April 2020. He was cared for especially well and the staff always went out of their way to make him feel loved. There were several touching moments in the last 30 months; one of the staff bringing in a toy dog which my father loved, and
someone tickling his feet to bring a smile to his face, but the best goes to the staff that made the effort to go in at midnight on his 86th birthday to wish him a happy birthday, he passed away shortly after. The staff always took great care to make my father look well-presented and involve him in the planned activities. We had plenty of personal discussions around my father's care, so we were kept well informed. The reception staff also went the extra mile and made my mother feel very at home during the care home visits. In summary, the Care Home has a lovely atmosphere, it is extremely well presented and has the most wonderful staff.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you Louise for your kind words, it was our pleasure to look after your father and he is very much missed. I will pass this on to the staff, who I am sure will be touched by this.
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Review from Neil C (Private Carer of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home to be professionally run, very clean with pleasant staff. My client is happy and content with the way he is treated and spoken to. He enjoys the food and activities and is treated with dignity.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your review and kind words. It is important to us that all residents are treated with dignity and respect. I am really pleased he enjoys his food and I will pass this on to our dedicated kitchen staff.
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Review from John S (Husband of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care provided for my wife has been excellent. Always welcomed by reception staff and nurses and carers.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your review, it is our pleasure to look after your wife.
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Review from C A (Daughter of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We made the decision to move both our parents to The Fleet in September following years of home care for our father with Parkinson's and then our mother's diagnosis of Alzheimer's. It is most definitely the best thing we could have done for both of them and we are absolutely delighted with the care
they are both now receiving. All the staff, without exception, have shown great empathy and care and go out of their way to show every resident kindness and empathy. There is always a buzz around the place, as if everyone is happy to be there - aesthetically it is not at all like a care home, more a boutique hotel, and residents are treated as paying guests and not as unfortunate inmates! Both parents are happy, relaxed, well fed, cared for and entertained. Dad is out of bed every day, having previously been left in his bed 24 hours a day at his previous care home - staff have the desire to care for residents on an individual basis and this is what makes this such a special place. Thank you.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your kind words, it is our pleasure to look after both Mum and Dad, they have settled in really well. I will pass your thanks on to the staff team.
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Review from Richard W (Relative of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we arrived, we were greeted by a very welcoming receptionist who offered to make us each a drink to take to the room. We already know the way to my father-in-law's room. The lifts seem to be working properly but we prefer to use the stairs. When we reached Dad's room we found everything clean and
tidy. He always tells us that the staff are kind and attentive. He told us that he enjoyed an excellent lunch.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your kind words, it is our pleasure to look after Dad. I will pass this on to the staff team.
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Review from Linda W (Niece of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle moved into The Fleet in September 2022 as he was starting to struggle to live alone with his dementia and short-term memory loss. The whole experience for both him and me has been made so easy by the wonderful staff, who are all kind, considerate and great fun. My uncle has gone from being
alone and sad for much of the time, to joining in all the fun activities The Fleet provides. He especially enjoys the music events as he is a musician himself. The stimulation has helped immensely. Thank you.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review, it is a pleasure to look after your uncle. He is a delightful character who joins in and appears to be always happy.
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Review from Tiffany L (Daughter of Resident) published on 21 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred from Beech Ward, Torquay and I have not seen her this happy in six years. Seeing Mum at Fleet Care Home is such a relief, the carers are so positive and caring. A big thank you to everyone at Fleet for the nurture and care you give my mum.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThank you so much for the lovely review regarding our home and staff team. We will make sure that this is shared with our team at the home. Thanks again, Jo.
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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for The Fleet Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for The Fleet Care Home is calculated as follows: ( (419 Excellents x 5) + (58 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 493 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Fleet Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 01 Jul 2026

Offering residential, dementia and nursing care we welcome enquiries

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Awards / Recognitions (0)

Meet the Team (8)

Marc

Marc Chudley

Job Title: Home Manager Joined: 2024

Marc is the Home Manager at The Fleet Care Home. Working in care for over 15 years, Marc started his career as a carer and worked up to become a qualified nurse and then on to Registered Manager. Marc has been working as a Home Manager for over 6 years and loves what he does.


Marc joined The Fleet in April 2024 and has a passion for truly Person-Centred care and delivering high standards with every service provided within the home. Marc is working hard to develop the Home and is looking forward to sharing the vision and the changes with the residents and their families in the coming months.

Lizzie

Lizzie Callan

Job Title: Administrator Joined: 2020

Lizzie has been working at The Fleet since it opened and is passionate about her role within our home. She finds the best part of her job is helping make the residents feel happy in a safe and secure environment. Lizzie loves being a part of the team and is known to spend time with the residents getting to know each one of them.


Outside of work, Lizzie enjoys spending time with her loved ones and motorbiking across Europe.

Sarah

Sarah Pinhorne

Job Title: Head of Unit

Sarah Pinhorne is the Head of Unit for our new Dementia Community here at The Fleet. Worked in care for over 31 years and throughout her career as a Healthcare Assistant and Senior Healthcare assistant, before completing her nursing training at Plymouth University and becoming a Registered Mental Health Nurse.


Sarah has had experience working in dementia care, both in EMI and overseeing a Dementia Care Community before. She has a passion for ensuring excellent care is provided at all times and that the support and care that is delivered are person-centred and holistic.


Sarah is incredibly excited to take the helm of this new and tailored service at The Fleet, leading our trained team to make the lives of our Residents with Dementia truly enriching and enjoyable.

Gayle

Gayle Bailey

Job Title: Care Assitant Joined: 2022

My name is Gayle, and I joined The Fleet as a carer after moving to the area. I really enjoy looking after our residents and feel proud to make a difference every day, particularly in the Ramsay community, where I’ve built strong, trusting relationships with both residents and colleagues.

Holly

Holly Winsor

Job Title: Care Assistant Joined: 2022

My name is Holly, and I am one of the Care Assistants here at The Fleet. After completing my degree in counselling, I realised I wanted to be more hands-on in supporting people. I have a real passion for resident care and love getting to know each person, helping them stay as independent as possible and live fulfilled, meaningful lives while always respecting their choices, dignity and individuality.

John

John Liversage

Job Title: Maintenance Manager Joined: 2021

John started work at the Fleet in 2021 as the Maintenance Manager, he comes with a wealth of experience in this field.

Pammy

Pammy Anthony

Job Title: Housekeeping Assistant Joined: 2022

Pammy is one of our Housekeeping Assistants at our home, and she is a massive part of making sure our home remains a tidy and safe environment. Pammy is known for taking time to speak to our residents and forming relationships with people new to our home.

Nicholas

Nicholas Davies

Job Title: Laundry Assistant

Nick along with Sue runs the Laundry here at The Fleet Care Home in Dartmouth. Nick’s job is to ensure that not only is there plenty of bed and table linen and towels on all of the floors but also that all of the residents have their personal clothes washed and returned to them. It’s an important job and both Nick and Sue feel rather proud of their “part of the ship”, having it run really smoothly. When Nick isn’t collecting and distributing, he likes to try and find the time to stop and chat with our residents.

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