The Fleet Care Home

Victory Road, Dartmouth TQ6 9JR
Review Us
9.8 93 Reviews
  • The Fleet Care Home, Dartmouth
The Fleet is a purpose-built care home in the picturesque town of Dartmouth, Devon, offering Residential, Dementia, Nursing, and Respite care. With an experienced team, a strong local reputation and a GOOD CQC Rating (April 2022), The Fleet provides all-inclusive care and continuity of support tailored to each resident's individual needs.

Working closely with residents and their families, the home creates personalised care plans that promote independence, dignity and wellbeing. Residents enjoy a vibrant lifestyle with a range of activities and excellent facilities, including a cinema room, library, hair salon, Cove Bistro and beautifully landscaped gardens.

Above all, The Fleet is committed to creating a warm, welcoming environment where residents feel comfortable, supported and truly at home.
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Care Provided by The Fleet Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

The Fleet offers luxury, all-inclusive living which includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.

The price(s) shown are provided by the care home. Contact The Fleet Care Home for full pricing details and T&Cs.

Contact The Fleet Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Fleet Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Marc Chudley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (79)
  • Single Rooms with Ensuite Wet Room (79)

The Fleet Care Home Reviews (93)

9.8

The Fleet Care Home has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time The Fleet Care Home has 93 reviews.

Overall Experience
  • 80
  • 10
  • 2
  • 1
  • 0
Date Published
  • 93
  • 16
  • 23
  • 42
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Reviewer Connection to The Fleet Care Home
  • 27
  • 12
  • 11
  • 9
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 93, showing 41-60
Review from Samantha G (Friend of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful friendly and caring staff that go above and beyond to make their residents' time so enjoyable and are also fantastic with family members when visiting. Also in a beautiful setting with many trips on offer for residents using all the beautiful places near and around Dartmouth.
Reply from Jo Needs, Regional Director at The Fleet Care HomeMany thanks for the wonderful review and for taking the time to complete. We pride ourselves on going above and beyond and so pleased that this has been your experience.
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Review from Tracy H (Granddaughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the facilities, care and staff at The Fleet Care Home. Excellent entertainment for the residents and family. Everything is spacious and bright with an added bistro cafe and family room and a large garden area.
Reply from Jo Needs, Regional Director at The Fleet Care HomeMany thanks for the recent review, we are glad that you are pleased with the facilities, care and staff at the home. We will ensure that this lovely feedback is shared with the team. Thanks again for taking the time to complete a review.
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Review from Catherine C (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
We moved my father from The Fleet in January 2024, the council reimbursed us for four months' worth of care home fees in March, some £11,000, but paid the money to Fleet to pay us back and now they are fobbing us off, promising to call us but never calling us back. We are at our wits end.
Reply from Marc Chudley, Manager at The Fleet Care HomeHi Catherine, My Name is Marc, and I am the new manager at The Fleet Care home. I am sorry to hear of the challenges you have faced since your father left The Fleet and how this has affected your overall experience. I believe the matter has now been resolved by the central billing team. However, I will make contact with you to confirm this. In the meantime, please feel free to give me a call to talk through the situation. Kind Regards Marc Chudley
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Review from K E (Cousin of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friednly atmosphere, lots of activities, once rooms, bright and clean, friendly staff, lovely garden, easily accessible.
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Review from D B (Son-in-law of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic, life-enhancing care at The Fleet. Very clean and light residence with spacious, comfortable rooms for residents and visitors. The cafe area downstairs is perfect for being together. Regular and multiple social events each week that are relevant and enjoyable for all residents. One is always
given a warm and friendly greeting at reception and beyond by all staff and everyone uses first names showing the care and love they have for all residents. Plenty of tea and cakes are always available and both inside and in the garden effort is made to make the place look loved and available to use. We love the social media posts that keep us informed and involved in weekly events when we are not able to be present. Overall The Fleet manages a first-class establishment for all stakeholders. Many thanks and our appreciation.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThank you so much for the lovely review, we are thrilled to hear that your experience has been that the team provide life-enhancing care. Thanks again for the kind words.
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Review from K U (Friend of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, with amazing staff! The activities they plan for the residents are amazing; they are always going off on some adventure or having different things brought in, singers, bands and Alpacas!
They do coffee mornings to raise vital funds and welcome the community, which is lovely for
the residents to see new people to chat with.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThank you for the lovely review; we are very proud of our team and so pleased that you feel they are amazing.
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Review from D S (Friend of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful setting, and incredible staff who always go the extra mile. My friend struggled with the realisation she could no longer stay in her own home,but the staff went above and beyond to make her welcome. Love to visit; it feels like a hotel more than a care home.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review. We always want to make sure all of our residents are made to feel welcome and that this is their home. Thank you again
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Review from H M (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff of Fleet Care home for the brilliant care for my mother, at her most vulnerable time in her life. When she felt her most unconfident and fearful, the team helped rebuild her self-esteem, mobility and confidence about returning home. Her stay has been great! She introduced herself
to other service users in the most creative way, by posing as a postie, getting involved with activities and even managing to celebrate Valentine's Day, with a lovely meal with my stepfather in the restaurant. Before she came to Fleet, her anxieties were high about being in care whilst she recovered, but the warm and welcoming greetings she received really settled those nerves. Thank you for making my mother feel at home there. She now feels confident enough to return home following the great care she's received, which is, in my mind, priceless.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review. having your mother here was a pleasure for us. I am so pleased her confidence has grown and she can return home. Thank you again.
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Review from Alison H (Regular Volunteer) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing home! A brilliant team! The rooms are clean and fresh and spacious, the decor can be accommodated to the individual to make it feel like home. Nothing is too much trouble at The Fleet, questions are answered promptly by any member of the team. On occasions I have eaten at The Fleet and found
the food to be nutritious and tasty, the entertainment is outstanding, residents are encouraged to join in even if some are too poorly to do so, and the team will have 1-1 with the residents, alpaca’s this week were paraded around to the amusement of the workforce but the residents were full of smiles. The home is a beautiful place and guarantees excellent care and commitment to every single person, staff, residents and their loved ones are all cared for. Come visit, stay for a cuppa and enjoy the home, you won’t be disappointed. Brilliant!
Reply from Damon Drummond, Manager at The Fleet Care HomeWhat a wonderful review! Thank you! We certainly try to make the Fleet the best place it can be for the residents and our staff.
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Review from Fiona T P (Daughter of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My adoptive dad had been in The Fleet since September 2023 and I have been nothing but impressed by the standard of care of him and the friendly, helpful attitude of the staff. He could not have been in a better place for his end-of-life care. An intelligent active man even at 92 he was happily engaged
with artwork, walks out and singing amongst other activities during his stay. The staff enabled him to visit his sister-in-law who lives locally, helped with all his phone calls and treated him gently with dignity, respect and kindness. Staff wise there is such a good vibe from the place. Highly recommend this place with heartfelt thanks.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your wonderful review, I will pass this on to the staff team. I am pleased that we have been able to support your adoptive dad with respect and kindness and engaged him in our activities program. Thank you again
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Review from Jennifer S (Sister of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my sister's stay, the friendship and empathy shown from the first to her last days at The Fleet were beyond measure. The whole staff will always be remembered for their strength and support. In the very difficult days, comfort and reassurance were always there with the dedicated staff. I
could not have chosen a better place for her to travel through her dementia journey. With heartfelt thanks.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you, Jennifer, for your lovely review and comments; it was our absolute pleasure to care and look after your sister. I will share this with the staff team and thank you again.
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Review from Stanley D (Brother of Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was moved to The Fleet from another residential care home. She has been settled into a lovely room and all her needs taken care of. They even arranged for her to phone me for a chat which she has never done before in a care home.
From the minute I arrived to visit her I was greeted by friendly
and helpful staff and had everything explained to me and a tour of the home. Lovely place for my sister to settle in.
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Review from Louise B (Daughter-in-law of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the Fleet are incredible. They look after the residents so well and are always finding them things to do so they are not getting bored! I love to follow on social media to see what they have been doing and there is usually so much they’ve been up to! I wish I lived nearer because I’d get
more involved! What a great place to be! And it doesn’t smell of wee - a bonus!
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review, we do try our very best to find interesting things for our residents to do. I am really pleased that our social media page keeps you updated and we look forward to seeing you soon.
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Review from T A (Daughter of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very impressed with the standard of care, imaginative activities and kindness shown at Fleet. Our mothers health and mobility has improved and staff work hard to make it a lovely place to visit
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you Tamsin for your kind review, we do try at the Fleet to ensure all residents receive a high standard of care and have the opportunity to partake in a variety of activities. I will pass your lovely feedback on to the team.
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Review from Graham H (Son of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
At what was a very difficult time for the family, we all felt that every member of staff we met could not have been more caring and supportive. Dad got the best care possible in what turned out to be his last few weeks with us.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThanks for the feedback we always want to ensure that we are caring and support all our residents. We will ensure that we share this feedback with the team. Take care
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Review from Kate H (Daughter of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the Fleet since May and she settled in very quickly due to the immensely warm welcome extended to her and all our family. She has a lovely room, enjoys freshly prepared meals and appreciates having her hair done regularly in the hair salon. There is always a smile to greet you
when visiting the Fleet, and The Cove is a lovely place to sit and have a cup of tea with super views and easy access to the garden. Mum is encouraged to join in the many activities on offer, but she is also made to feel comfortable if she prefers an afternoon reading in her room. I am confident that mum is happy, safe and well cared for in her ‘new home’.
Reply from Jo Needs, Regional Director at The Fleet Care HomeThank you so much for your lovely feedback Kate, we are thrilled to hear that your mother has settled in very quickly. Our staff pride themselves on first impressions and always want to make sure you are warmly welcomed and with a smile. Take care
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Review from Tom B (Day Care) published on 15 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had the pleasure of visiting the fleet today twice and was made most welcome by friendly staff and good coffee and biscuits. All the residents we being well looked after and happy thank you for the pleasant atmosphere
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your kind review, we are really pleased you enjoyed your visits to the home.
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Review from Margaret C (Daughter-in-law of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful to all the staff at The Fleet Care Home because they really are wonderful. They go out of their way to help my mother-in-law, who can be quite difficult at times, and show concern, patience, and respect in abundance. The social activities are most weeks and residents enjoy them all,
there's a hairdresser which helps residents feel pampered. The meals are good and the tea trolley is very frequent. Cannot fault The Fleet Care Home at all.
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you, Margaret, for your lovely review, it is a pleasure to look after and support your mother-in-law. I will pass on your kind words to the team
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Review from S H (Niece of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative is a lot happier and healthier than she was before moving into the home. She is encouraged to join in activities as much or as little as she wishes. She loves the enclosed garden and the performances put on out there. The home is well-kept and doesn't smell. The carers and management team
have always been helpful, despite being very busy.
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Review from Joseann W (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This amazing home is a joy to visit when my family and myself come along to spend time with my mother, who has been a resident for the past 3 weeks. It is crucial that my mother has a home in Dartmouth so that we can visit her regularly
Reply from Damon Drummond, Manager at The Fleet Care HomeThank you for your lovely review, we are pleased to be caring for your mum.
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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for The Fleet Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for The Fleet Care Home is calculated as follows: ( (419 Excellents x 5) + (58 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 493 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Fleet Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 01 Jul 2026

Offering residential, dementia and nursing care we welcome enquiries

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Awards / Recognitions (0)

Meet the Team (8)

Marc

Marc Chudley

Job Title: Home Manager Joined: 2024

Marc is the Home Manager at The Fleet Care Home. Working in care for over 15 years, Marc started his career as a carer and worked up to become a qualified nurse and then on to Registered Manager. Marc has been working as a Home Manager for over 6 years and loves what he does.


Marc joined The Fleet in April 2024 and has a passion for truly Person-Centred care and delivering high standards with every service provided within the home. Marc is working hard to develop the Home and is looking forward to sharing the vision and the changes with the residents and their families in the coming months.

Lizzie

Lizzie Callan

Job Title: Administrator Joined: 2020

Lizzie has been working at The Fleet since it opened and is passionate about her role within our home. She finds the best part of her job is helping make the residents feel happy in a safe and secure environment. Lizzie loves being a part of the team and is known to spend time with the residents getting to know each one of them.


Outside of work, Lizzie enjoys spending time with her loved ones and motorbiking across Europe.

Sarah

Sarah Pinhorne

Job Title: Head of Unit

Sarah Pinhorne is the Head of Unit for our new Dementia Community here at The Fleet. Worked in care for over 31 years and throughout her career as a Healthcare Assistant and Senior Healthcare assistant, before completing her nursing training at Plymouth University and becoming a Registered Mental Health Nurse.


Sarah has had experience working in dementia care, both in EMI and overseeing a Dementia Care Community before. She has a passion for ensuring excellent care is provided at all times and that the support and care that is delivered are person-centred and holistic.


Sarah is incredibly excited to take the helm of this new and tailored service at The Fleet, leading our trained team to make the lives of our Residents with Dementia truly enriching and enjoyable.

Gayle

Gayle Bailey

Job Title: Care Assitant Joined: 2022

My name is Gayle, and I joined The Fleet as a carer after moving to the area. I really enjoy looking after our residents and feel proud to make a difference every day, particularly in the Ramsay community, where I’ve built strong, trusting relationships with both residents and colleagues.

Holly

Holly Winsor

Job Title: Care Assistant Joined: 2022

My name is Holly, and I am one of the Care Assistants here at The Fleet. After completing my degree in counselling, I realised I wanted to be more hands-on in supporting people. I have a real passion for resident care and love getting to know each person, helping them stay as independent as possible and live fulfilled, meaningful lives while always respecting their choices, dignity and individuality.

John

John Liversage

Job Title: Maintenance Manager Joined: 2021

John started work at the Fleet in 2021 as the Maintenance Manager, he comes with a wealth of experience in this field.

Pammy

Pammy Anthony

Job Title: Housekeeping Assistant Joined: 2022

Pammy is one of our Housekeeping Assistants at our home, and she is a massive part of making sure our home remains a tidy and safe environment. Pammy is known for taking time to speak to our residents and forming relationships with people new to our home.

Nicholas

Nicholas Davies

Job Title: Laundry Assistant

Nick along with Sue runs the Laundry here at The Fleet Care Home in Dartmouth. Nick’s job is to ensure that not only is there plenty of bed and table linen and towels on all of the floors but also that all of the residents have their personal clothes washed and returned to them. It’s an important job and both Nick and Sue feel rather proud of their “part of the ship”, having it run really smoothly. When Nick isn’t collecting and distributing, he likes to try and find the time to stop and chat with our residents.

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