Latest Reviews for The Long Brook Residential Home
15 January 2026
Mum has been @ Long Brook since July 25 she has settled in well. They staff are lovely. The food is good as are the lovely homemade cakes.
31 December 2025
Diane, originally went in for respite,but she loved it so much she wanted to stay as all the staff are so friendly and helpful.
There is activities most days which is good. The food is all fresh and home cooked.
29 December 2025
Mum has been well cared for since June.
She loves the bathing best !
She feels the standard of food has slipped. I have always been made welcome as have my own children when visiting.
The staff have always been courteous. We have joined in many social occasions.
The new social engagement lady
seems very enthusiastic and we look forward to seeing what outings she secured as mum has enjoyed that.
Leah and Jed stand out in my mind for consistency at caring for mum.
28 May 2025
The Long Brook residential home was the perfect find for our dear mum. The minute we stepped through the door on our first viewing, we knew it was a homely home. Mum enjoys the activities when she wants to join in with the other residents or when she wants her quiet time. She enjoys the view from
her room. The manager and all the team are friendly and professional. The lovely homemade food is another aspect that makes Long Brook a great choice.
27 May 2025
This care home is excellent. My mother has settled in well and made friends with other residents. Thestaff are all friendly and helpful. The food is all homemade and very good. Her room is lovely with a wonderful view from Monday to Friday. The gardens are well laid out and accessible. The home is
very clean. I would choose to live here if I needed residential care.
30 January 2025
The care provided for mum was excellent, the staff were all friendly, approachable and helpful. The whole process, from the initial enquiry, the visit, admission and admin. were all dealt with in an understanding and sympathetic manner. Mum was very happy with the location, her room, facilities,
activities and care provided by all of the staff. I have no hesitation in recommending Long Brook.
23 January 2025
It was Mum's first time away for us. She was apprehensive but the staff put her at ease. She had a problem with her blood pressure meds but the staff and doctor sorted it out. She had a fright on her first night but it was sorted and no more trouble. Everyone was very kind and gentle with her and
she felt safe and cared for. Hopefully she can visit again in May. Thank you to everyone who looked after Mum.
31 December 2024
Welcoming, friendly, go the extra mile, very caring and meets the needs of individuals.
My mum has stayed at this residential home on respite on several occasions and she is so happy to stay there.
The staff are so professional, they are all approachable and nothing is too much trouble.
The
residents are entertained daily, stimulated and well cared for.
Clean and well-kept home. Could not ask for more when we place Mum in their care.
20 December 2024
Perfect, lovely environment, clean, friendly, very welcoming. All the staff are very friendly and smiling. Our mum loves going to Longbrook as she thinks it's like going on holiday. No issues and have recommended to others.
24 October 2024
Really pleased with the care my mother receives at Longbrook. It's taken a lot off my mind, knowing that she is safe and well there.
One of the plus points is the activities that she is able to attend. She loves them and wishes they were available at weekends too! The staff are really friendly and
she enjoys her little chats with them. They listen to her, which is important.
Her health needs are well catered for. Overall a wise decision to place her there.
24 October 2024
As always, staff are very helpful kind and caring. They treat residents with respect, and offer an excellent service. They organise a lot of daily activities and some trips out. Always willing to answer any questions.
21 October 2024
The care my father has received is exemplary. Staff are very considerate of his needs. Dad is actually happy there which is a great relief to his family. I would have no hesitation in recommending Longbrook House.
13 September 2024
Friendly, happy and professionally run. You get one chance of a first impression and I was impressed. The whole establishment had a great 'feel' about it and I knew it was the place to bring my mum. Everyone went about with a smile and nothing was too much trouble. I am eternally grateful for how
they looked after my mother.
15 August 2024
Mum has been in Long Brook for over 2 years and is very happy there. She tells everyone "she is well looked after and the food is good". The atmosphere in the home is very friendly.
04 June 2024
My mum who has Alzheimer's spends time at The Long Brook for a couple of weeks at a time respite & day care & absolutely loves it!
She feels safe & has made friends with residents & staff. She absolutely loves the entertainment because she loves dancing & all the activities that are provided.
Nothing seems too much trouble.
I don't live in Plymouth but I call my mum when she is there & the staff couldn't be more helpful & friendly over the phone.
Thank you for looking after her so well.
We would love nothing more than to make her a permanent resident!
06 March 2024
My mum (96) needed a residential home three months ago, having had several falls. The family were very concerned about her having to have full-time care. The Long Brook was absolutely the best option. The staff are totally lovely, friendly, professional and caring. The home itself is welcoming and
clean (but not clinical), providing excellent care and an amazing selection of activities. The food is good, wholesome and homecooked. It really is a "home-from-home", and we would not hesitate to recommend it to anyone needing first-class care.
14 February 2024
After trying several care homes in the Plymouth area we have finally found one that engages with its residents in a stimulating way, both physically and intellectually. Each resident has a regular care plan assessment to target their individual care needs. Each resident is treated as an individual,
not a cash cow as in so many other places. A truly amazing place. It should be held as a beacon of what care homes should be. While the resident's needs are being continually met, the home also takes into consideration the client's family needs, all are made to feel very welcome. Thoroughly recommend this wonderful establishment.
08 December 2023
My partner went in for 5 days of respite care. The home is spotlessly clean with absolutely no unpleasant odours. The staff were all very kind and caring and were always ready to help out.
We would have no hesitation in coming back to The Long Brook.
15 November 2023
Cannot express enough what a lovely care home all the staff are amazing. They looked after my 80-year-old mum to such a high caring standard. She has been staying for respite and was very sad to leave as she not only made lovely friends but the activities they put on were absolutely amazing!. The
food and cleanliness were also of a very high standard. All down to a fabulous team. Well done team and she will definitely be back.
17 August 2023
Excellent care and attention given to my Mum over the past two years. Staff are attentive and kind and have got to know Mum and her ways of doing things, understanding of her desire to retain her independence and make decisions when able. Patience and encouragement are shown when Mum is reluctant to
carry out personal care. Good care plan, risk assessments and care notes which I can access.
Latest Reviews for The Long Brook Residential Home
15 January 2026
Mum has been @ Long Brook since July 25 she has settled in well. They staff are lovely. The food is good as are the lovely homemade cakes.
31 December 2025
Diane, originally went in for respite,but she loved it so much she wanted to stay as all the staff are so friendly and helpful.
There is activities most days which is good. The food is all fresh and home cooked.
29 December 2025
Mum has been well cared for since June.
She loves the bathing best !
She feels the standard of food has slipped. I have always been made welcome as have my own children when visiting.
The staff have always been courteous. We have joined in many social occasions.
The new social engagement lady
seems very enthusiastic and we look forward to seeing what outings she secured as mum has enjoyed that.
Leah and Jed stand out in my mind for consistency at caring for mum.
28 May 2025
The Long Brook residential home was the perfect find for our dear mum. The minute we stepped through the door on our first viewing, we knew it was a homely home. Mum enjoys the activities when she wants to join in with the other residents or when she wants her quiet time. She enjoys the view from
her room. The manager and all the team are friendly and professional. The lovely homemade food is another aspect that makes Long Brook a great choice.
27 May 2025
This care home is excellent. My mother has settled in well and made friends with other residents. Thestaff are all friendly and helpful. The food is all homemade and very good. Her room is lovely with a wonderful view from Monday to Friday. The gardens are well laid out and accessible. The home is
very clean. I would choose to live here if I needed residential care.
30 January 2025
The care provided for mum was excellent, the staff were all friendly, approachable and helpful. The whole process, from the initial enquiry, the visit, admission and admin. were all dealt with in an understanding and sympathetic manner. Mum was very happy with the location, her room, facilities,
activities and care provided by all of the staff. I have no hesitation in recommending Long Brook.
23 January 2025
It was Mum's first time away for us. She was apprehensive but the staff put her at ease. She had a problem with her blood pressure meds but the staff and doctor sorted it out. She had a fright on her first night but it was sorted and no more trouble. Everyone was very kind and gentle with her and
she felt safe and cared for. Hopefully she can visit again in May. Thank you to everyone who looked after Mum.
31 December 2024
Welcoming, friendly, go the extra mile, very caring and meets the needs of individuals.
My mum has stayed at this residential home on respite on several occasions and she is so happy to stay there.
The staff are so professional, they are all approachable and nothing is too much trouble.
The
residents are entertained daily, stimulated and well cared for.
Clean and well-kept home. Could not ask for more when we place Mum in their care.
20 December 2024
Perfect, lovely environment, clean, friendly, very welcoming. All the staff are very friendly and smiling. Our mum loves going to Longbrook as she thinks it's like going on holiday. No issues and have recommended to others.
24 October 2024
Really pleased with the care my mother receives at Longbrook. It's taken a lot off my mind, knowing that she is safe and well there.
One of the plus points is the activities that she is able to attend. She loves them and wishes they were available at weekends too! The staff are really friendly and
she enjoys her little chats with them. They listen to her, which is important.
Her health needs are well catered for. Overall a wise decision to place her there.
24 October 2024
As always, staff are very helpful kind and caring. They treat residents with respect, and offer an excellent service. They organise a lot of daily activities and some trips out. Always willing to answer any questions.
21 October 2024
The care my father has received is exemplary. Staff are very considerate of his needs. Dad is actually happy there which is a great relief to his family. I would have no hesitation in recommending Longbrook House.
13 September 2024
Friendly, happy and professionally run. You get one chance of a first impression and I was impressed. The whole establishment had a great 'feel' about it and I knew it was the place to bring my mum. Everyone went about with a smile and nothing was too much trouble. I am eternally grateful for how
they looked after my mother.
15 August 2024
Mum has been in Long Brook for over 2 years and is very happy there. She tells everyone "she is well looked after and the food is good". The atmosphere in the home is very friendly.
04 June 2024
My mum who has Alzheimer's spends time at The Long Brook for a couple of weeks at a time respite & day care & absolutely loves it!
She feels safe & has made friends with residents & staff. She absolutely loves the entertainment because she loves dancing & all the activities that are provided.
Nothing seems too much trouble.
I don't live in Plymouth but I call my mum when she is there & the staff couldn't be more helpful & friendly over the phone.
Thank you for looking after her so well.
We would love nothing more than to make her a permanent resident!
06 March 2024
My mum (96) needed a residential home three months ago, having had several falls. The family were very concerned about her having to have full-time care. The Long Brook was absolutely the best option. The staff are totally lovely, friendly, professional and caring. The home itself is welcoming and
clean (but not clinical), providing excellent care and an amazing selection of activities. The food is good, wholesome and homecooked. It really is a "home-from-home", and we would not hesitate to recommend it to anyone needing first-class care.
14 February 2024
After trying several care homes in the Plymouth area we have finally found one that engages with its residents in a stimulating way, both physically and intellectually. Each resident has a regular care plan assessment to target their individual care needs. Each resident is treated as an individual,
not a cash cow as in so many other places. A truly amazing place. It should be held as a beacon of what care homes should be. While the resident's needs are being continually met, the home also takes into consideration the client's family needs, all are made to feel very welcome. Thoroughly recommend this wonderful establishment.
08 December 2023
My partner went in for 5 days of respite care. The home is spotlessly clean with absolutely no unpleasant odours. The staff were all very kind and caring and were always ready to help out.
We would have no hesitation in coming back to The Long Brook.
15 November 2023
Cannot express enough what a lovely care home all the staff are amazing. They looked after my 80-year-old mum to such a high caring standard. She has been staying for respite and was very sad to leave as she not only made lovely friends but the activities they put on were absolutely amazing!. The
food and cleanliness were also of a very high standard. All down to a fabulous team. Well done team and she will definitely be back.
17 August 2023
Excellent care and attention given to my Mum over the past two years. Staff are attentive and kind and have got to know Mum and her ways of doing things, understanding of her desire to retain her independence and make decisions when able. Patience and encouragement are shown when Mum is reluctant to
carry out personal care. Good care plan, risk assessments and care notes which I can access.