Submit a Review for Trecelyn-Court
New Bryngwyn Road, Newport, NP11 4NF
View full details of Trecelyn-CourtLatest Reviews for Trecelyn-Court
05 February 2026
My mother has been in Trecelyn for nearly 3yrs and the staff are outstanding their care is second to none even when my mum has a bad day the staff make my mum look like a princess and also treat her too as a princess the home is outstanding and I am glad my mum is there
21 January 2026
Very grateful for Karen and the team for how they have cared for my mother. The environment is very warm and friendly and everyone is really helpful. I have great peace of mind knowing my lovely mother is taken good care of whilst I have some respite :)
19 January 2026
Where do I begin to express how amazing and hard-working all the staff are at Trecelyn! Everyone is so friendly and helpful. My grandmother enjoyed her precious last 2.5yrs here where the staff made her feel safe, respected and loved. I will always be indebted to them for the way they supported me
and my family during our loss, and continue to do so. Trecelyn is blessed to have such a passionate manager who truly cares about the welfare and experience of her residents, I know this because she is my mother and I see her hard work every day. Well done all and most importantly "thank you for everything!"
12 January 2026
A big thank you to Karen and the team for making our mothers last year of life a pleasurable and uplifting experience. Our mother suffered with dementia but the daily activities from karaoke to bingo to sing songs to party games kept her mind and body very active up to the end . She was known
as Peg the leg and was first up dancing albeit on her zimmer frame .... a true dancing queen of 95 years
She thought she was in a 5 star hotel in Spain and often commented on how nice the staff were !
She got the 5 star hotel bit right and we cannot praise the staff enough for their compassion and kindness . The level of care was excellent and was a joy to behold . We , like most siblings were unsure when choosing a nursing home but we were extremely lucky to find a real gem in Trecelyn Court which was more than we could have ever wished for in a nursing home .
Again thanks for everything
16 December 2025
My mother-in-law passed away in November after 2 and a half years of outstanding care at Trecelyn court. Her end of life care was filled with compassion tremendous dignity and care from experienced and dedicated staff. I will be eternally grateful to all at Trecelyn for their care of her and us as a
family.
21 October 2025
My mum became a resident of Trecelyn Court in January this year, prior to this she lived independently in her own home. It was a big transition for my mum, who is suffering from dementia and is a high falls risk, so living alone became impossible. My mum was understandably anxious about the move,
but upon arriving, she settled immediately and now is thriving amongst residents who have become good friends and carers who genuinely treat my mum like part of their family. The staff are all so lovely and are always so friendly towards family when we visit. The management have been amazing too, working with family to make my mums life as safe and comfortable as is possible for her. She is treated with the utmost respect and compassion by all that look after her each day. They have not only transformed my mums life where she is safe and cared for every day, but also the lives of myself and close family who can relax knowing mum is happy, safe and loved in her final years.
28 August 2025
My mum moved into Trecelyn Court and from the moment she stepped inside she was greeted with warmth and affection..
It has given me peace of mind she's safe and very well looked after..every need is attended to by all the staff..All the staff are amazing and mam is so happy with them..
Also mam
is eating so much better she loves the food and enjoys everything she has...
Would highly recommend 100 %...
12 May 2025
Treated with the utmost respect and dignity, my aunt enjoyed the last three years of her long and fulfilled life cared for by a very special, skilful team at Trecelyn Court.
Adapting to a new environment and routines was undoubtedly a challenge for my aunt who had been fiercely independent and
proud. However, the staff at Trecelyn quickly identified her needs and responded very positively to her strong character, individuality and great sense of humour!
Whilst visiting, family and friends were always assured that my aunt was content and comfortable; she would often announce that she was staying in "the best hotel in Wales"!
She always spoke highly of the staff recognising their kindness and friendliness.
We will always be most grateful that our dear aunt was in the safest of hands, treated with fondness and kindness.
With heartfelt thanks and appreciation to everyone at Trecelyn Court who made a residence a special home.
30 April 2025
We having been going to the carehome for over a year . Our family friend have been there with dementia. We couldn't have asked for anything better. From day one we were made to feel like family the love and support we had was absolutely amazing. Everyone of the carers do a fantastic job with all
the residents. The care home manager have gone above and beyond for our family friend . The outstanding treatment hes had have been incredible. It will be a very sad day when he does leave. Every member of staff should be so proud to be a part of her team . Thank you for everything you have done
10 March 2025
My mother has been a resident here for the last few years. She is treated like a princess in every way and cared for and loved by all the staff. She has recently been in hospital and the manager has gone above and beyond in being my mother's voice during this time. I would give more than 5 stars in
every aspect of this review if I could. Amazing place and truly wonderful people
03 February 2025
My mother settled straight away into Trecelyn Court. The staff are great and can't do enough for you.
Her room is perfect en-suite and a TV.
Was worried about mam when she first got there last August, but needn't have worried, she has settled in so well and enjoys the company and the activities.
03 February 2025
The standard of care to the residents is outstanding. The staff go above and beyond to ensure that the residents have a quality of life and dignity in all aspects of care. The food is of the highest standard and quality and variety. There are daily activities and games for all the residents.
I
cannot give this home enough praise and to the staff for all their professional care to our most vulnerable pensioners. Thank Trecelyn Court.
15 January 2025
Total neglect to my father-in-law. Post-COVID after suffering chest infection, sepsis, dehydration on arrival to hospital after two days before being admitted two senior carers were asked by myself for doctor to be called. No was the response, my father-in-law is clinically well. The following
morning he gets admitted to hospital with the above diagnosis. Absolutely totally neglected. Also got a photo very big blister on heel and I was told his feet were fine.
15 December 2023
My mother has been a resident at Trecelyn Court for a little over 2 years now and I must say that it has been a blessing. Before going into the home mother was forever in and out of hospital either for some sort of infection, virus or on many occasions as a result of a fall, but touch wood she
hasn't been admitted to hospital for the past 2 years. A lot of this is simply to do with the excellent care provided at Trecelyn Court. All staff have been excellent and deserved a medal but a special thanks go to four staff members in particular.
I certainly know how much of a hand full my mother can be at times, so I do sympathise with you all.
Thanks for the continuous hard work and care.
30 November 2023
My mother-in-law has been in Trecelyn-Court for a few months. Before she went in she didn't interact with anyone, slept most of the time and generally and quite poorly. She is now looking great, taking part in all activities, and her health is better. The team here are amazing, and so clean and tidy
and the food is amazing. Highly recommend this home.
23 November 2023
They have looked after my nonni so well, it makes me feel happy and safe. I love visiting her as often as I can and the staff always make me feel warm and welcome.
16 November 2023
Having to put Mum into a home was heartbreaking. I wanted to continue caring for her at home, but I knew she needed expert care. Treceltn-Court is a wonderful home - so helpful and caring and makes everyone feel like family. The care they have given my mum is second to none. I would so highly
recommend them.
16 November 2023
My mother has Parkinson's. She was in her own flat but was vulnerable. She had sustained many falls requiring admission to the hospital. She could no longer cope at home because of her mobility issues. She could no longer manage her medications, for multiple medical conditions. Since moving into
Trecelyn, she has had 24-hour support from wonderful, caring and supportive staff. As a family, we are grateful that she is well cared for. We no longer worry about her falling and not being in control of her medication. Her room is en suite. It is always clean and tidy. She can socialise in communal areas if she wishes. If she is having a bad day, she is allowed to rest in her room. When we visit her now, we can socialize and reconnect, rather than worry and stress. She tells me frequently how lovely and kind the staff are. Believe me, she would be the first to say if they were not. From my own perspective, the staff are welcoming, courteous and accommodating. Nothing is too much trouble for them.
11 June 2023
Mum had been determinedly independent all her life but issues related to her dementia meant the time had come to move and as a family, we agree the move to Trecelyn-Court is the best decision we have made. The welcome Mum received from day one has also been outstanding, the food and the care she has
received has been fantastic. Dignity and self-worth is promoted on a daily basis with activities to stimulate and engage being provided daily. Individual interests are encouraged as well as promoting group activities. Mum has had a number of medical issues in recent months but the professionalism of the staff ensured that prompt intervention was sought and that following stays in hospital has returned to the loving care of Trecelyn. All staff work tirelessly to provide a clean, welcoming and stimulating environment for all residents. I would have no difficulty in recommending Trecelyn to anyone needing to make a very difficult decision in moving to a supported environment.
09 June 2023
Very professional, the staff are very welcoming and the home is clean and tidy. The rooms where residents live are very spacious and love the en-suite, the food is lovely and the activities are great. I don’t have to worry, they are very professional.
Latest Reviews for Trecelyn-Court
05 February 2026
My mother has been in Trecelyn for nearly 3yrs and the staff are outstanding their care is second to none even when my mum has a bad day the staff make my mum look like a princess and also treat her too as a princess the home is outstanding and I am glad my mum is there
21 January 2026
Very grateful for Karen and the team for how they have cared for my mother. The environment is very warm and friendly and everyone is really helpful. I have great peace of mind knowing my lovely mother is taken good care of whilst I have some respite :)
19 January 2026
Where do I begin to express how amazing and hard-working all the staff are at Trecelyn! Everyone is so friendly and helpful. My grandmother enjoyed her precious last 2.5yrs here where the staff made her feel safe, respected and loved. I will always be indebted to them for the way they supported me
and my family during our loss, and continue to do so. Trecelyn is blessed to have such a passionate manager who truly cares about the welfare and experience of her residents, I know this because she is my mother and I see her hard work every day. Well done all and most importantly "thank you for everything!"
12 January 2026
A big thank you to Karen and the team for making our mothers last year of life a pleasurable and uplifting experience. Our mother suffered with dementia but the daily activities from karaoke to bingo to sing songs to party games kept her mind and body very active up to the end . She was known
as Peg the leg and was first up dancing albeit on her zimmer frame .... a true dancing queen of 95 years
She thought she was in a 5 star hotel in Spain and often commented on how nice the staff were !
She got the 5 star hotel bit right and we cannot praise the staff enough for their compassion and kindness . The level of care was excellent and was a joy to behold . We , like most siblings were unsure when choosing a nursing home but we were extremely lucky to find a real gem in Trecelyn Court which was more than we could have ever wished for in a nursing home .
Again thanks for everything
16 December 2025
My mother-in-law passed away in November after 2 and a half years of outstanding care at Trecelyn court. Her end of life care was filled with compassion tremendous dignity and care from experienced and dedicated staff. I will be eternally grateful to all at Trecelyn for their care of her and us as a
family.
21 October 2025
My mum became a resident of Trecelyn Court in January this year, prior to this she lived independently in her own home. It was a big transition for my mum, who is suffering from dementia and is a high falls risk, so living alone became impossible. My mum was understandably anxious about the move,
but upon arriving, she settled immediately and now is thriving amongst residents who have become good friends and carers who genuinely treat my mum like part of their family. The staff are all so lovely and are always so friendly towards family when we visit. The management have been amazing too, working with family to make my mums life as safe and comfortable as is possible for her. She is treated with the utmost respect and compassion by all that look after her each day. They have not only transformed my mums life where she is safe and cared for every day, but also the lives of myself and close family who can relax knowing mum is happy, safe and loved in her final years.
28 August 2025
My mum moved into Trecelyn Court and from the moment she stepped inside she was greeted with warmth and affection..
It has given me peace of mind she's safe and very well looked after..every need is attended to by all the staff..All the staff are amazing and mam is so happy with them..
Also mam
is eating so much better she loves the food and enjoys everything she has...
Would highly recommend 100 %...
12 May 2025
Treated with the utmost respect and dignity, my aunt enjoyed the last three years of her long and fulfilled life cared for by a very special, skilful team at Trecelyn Court.
Adapting to a new environment and routines was undoubtedly a challenge for my aunt who had been fiercely independent and
proud. However, the staff at Trecelyn quickly identified her needs and responded very positively to her strong character, individuality and great sense of humour!
Whilst visiting, family and friends were always assured that my aunt was content and comfortable; she would often announce that she was staying in "the best hotel in Wales"!
She always spoke highly of the staff recognising their kindness and friendliness.
We will always be most grateful that our dear aunt was in the safest of hands, treated with fondness and kindness.
With heartfelt thanks and appreciation to everyone at Trecelyn Court who made a residence a special home.
30 April 2025
We having been going to the carehome for over a year . Our family friend have been there with dementia. We couldn't have asked for anything better. From day one we were made to feel like family the love and support we had was absolutely amazing. Everyone of the carers do a fantastic job with all
the residents. The care home manager have gone above and beyond for our family friend . The outstanding treatment hes had have been incredible. It will be a very sad day when he does leave. Every member of staff should be so proud to be a part of her team . Thank you for everything you have done
10 March 2025
My mother has been a resident here for the last few years. She is treated like a princess in every way and cared for and loved by all the staff. She has recently been in hospital and the manager has gone above and beyond in being my mother's voice during this time. I would give more than 5 stars in
every aspect of this review if I could. Amazing place and truly wonderful people
03 February 2025
My mother settled straight away into Trecelyn Court. The staff are great and can't do enough for you.
Her room is perfect en-suite and a TV.
Was worried about mam when she first got there last August, but needn't have worried, she has settled in so well and enjoys the company and the activities.
03 February 2025
The standard of care to the residents is outstanding. The staff go above and beyond to ensure that the residents have a quality of life and dignity in all aspects of care. The food is of the highest standard and quality and variety. There are daily activities and games for all the residents.
I
cannot give this home enough praise and to the staff for all their professional care to our most vulnerable pensioners. Thank Trecelyn Court.
15 January 2025
Total neglect to my father-in-law. Post-COVID after suffering chest infection, sepsis, dehydration on arrival to hospital after two days before being admitted two senior carers were asked by myself for doctor to be called. No was the response, my father-in-law is clinically well. The following
morning he gets admitted to hospital with the above diagnosis. Absolutely totally neglected. Also got a photo very big blister on heel and I was told his feet were fine.
15 December 2023
My mother has been a resident at Trecelyn Court for a little over 2 years now and I must say that it has been a blessing. Before going into the home mother was forever in and out of hospital either for some sort of infection, virus or on many occasions as a result of a fall, but touch wood she
hasn't been admitted to hospital for the past 2 years. A lot of this is simply to do with the excellent care provided at Trecelyn Court. All staff have been excellent and deserved a medal but a special thanks go to four staff members in particular.
I certainly know how much of a hand full my mother can be at times, so I do sympathise with you all.
Thanks for the continuous hard work and care.
30 November 2023
My mother-in-law has been in Trecelyn-Court for a few months. Before she went in she didn't interact with anyone, slept most of the time and generally and quite poorly. She is now looking great, taking part in all activities, and her health is better. The team here are amazing, and so clean and tidy
and the food is amazing. Highly recommend this home.
23 November 2023
They have looked after my nonni so well, it makes me feel happy and safe. I love visiting her as often as I can and the staff always make me feel warm and welcome.
16 November 2023
Having to put Mum into a home was heartbreaking. I wanted to continue caring for her at home, but I knew she needed expert care. Treceltn-Court is a wonderful home - so helpful and caring and makes everyone feel like family. The care they have given my mum is second to none. I would so highly
recommend them.
16 November 2023
My mother has Parkinson's. She was in her own flat but was vulnerable. She had sustained many falls requiring admission to the hospital. She could no longer cope at home because of her mobility issues. She could no longer manage her medications, for multiple medical conditions. Since moving into
Trecelyn, she has had 24-hour support from wonderful, caring and supportive staff. As a family, we are grateful that she is well cared for. We no longer worry about her falling and not being in control of her medication. Her room is en suite. It is always clean and tidy. She can socialise in communal areas if she wishes. If she is having a bad day, she is allowed to rest in her room. When we visit her now, we can socialize and reconnect, rather than worry and stress. She tells me frequently how lovely and kind the staff are. Believe me, she would be the first to say if they were not. From my own perspective, the staff are welcoming, courteous and accommodating. Nothing is too much trouble for them.
11 June 2023
Mum had been determinedly independent all her life but issues related to her dementia meant the time had come to move and as a family, we agree the move to Trecelyn-Court is the best decision we have made. The welcome Mum received from day one has also been outstanding, the food and the care she has
received has been fantastic. Dignity and self-worth is promoted on a daily basis with activities to stimulate and engage being provided daily. Individual interests are encouraged as well as promoting group activities. Mum has had a number of medical issues in recent months but the professionalism of the staff ensured that prompt intervention was sought and that following stays in hospital has returned to the loving care of Trecelyn. All staff work tirelessly to provide a clean, welcoming and stimulating environment for all residents. I would have no difficulty in recommending Trecelyn to anyone needing to make a very difficult decision in moving to a supported environment.
09 June 2023
Very professional, the staff are very welcoming and the home is clean and tidy. The rooms where residents live are very spacious and love the en-suite, the food is lovely and the activities are great. I don’t have to worry, they are very professional.