Trecelyn-Court

New Bryngwyn Road, Newport NP11 4NF
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9.6 33 Reviews
  • Trecelyn-Court, Newport
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Care Provided by Trecelyn-Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1357 – £1357
  • Self-Funded Residential Dementia Care: £1493 – £1493
  • RESPITE Self-Funded Residential Care: £1357 – £1357
  • RESPITE Self-Funded Residential Dementia Care: £1493 – £1493

We also accept local authority funded clients and fee rates. There is a top up of £75.00

These prices are only a guideline, please contact Trecelyn-Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Karen Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Contact the manager for information on visiting.

Parking

  • Their is dedicated parking at Trecelyn Court.

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Trecelyn-Court Reviews (33)

9.6

Trecelyn-Court has a Review Score of 9.6 (9.560) out of 10, based on 13 reviews in the last 2 years.
Over all time Trecelyn-Court has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trecelyn-Court
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Total of 33, showing 1-20
Review from M M (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Trecelyn for nearly 3yrs and the staff are outstanding their care is second to none even when my mum has a bad day the staff make my mum look like a princess and also treat her too as a princess the home is outstanding and I am glad my mum is there
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Review from Kerry S (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very grateful for Karen and the team for how they have cared for my mother. The environment is very warm and friendly and everyone is really helpful. I have great peace of mind knowing my lovely mother is taken good care of whilst I have some respite :)
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much for your kind words and for taking the time to leave this lovely review.
We're truly grateful to hear that you've felt supported by Karen and the team, and that you've had peace of mind knowing your mother is safe, comfortable, and well cared for. Creating a warm, friendly environment is something we all work hard to provide, and it means a great deal to know it has made a positive difference for both you and your mother.
We understand how important it is for families to have reassurance and also some much-needed respite, and we're honoured to be able to help during this time.
With warmest wishes,

Karen and the Trecelyn Court Team
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Review from Danielle T (Granddaughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I begin to express how amazing and hard-working all the staff are at Trecelyn! Everyone is so friendly and helpful. My grandmother enjoyed her precious last 2.5yrs here where the staff made her feel safe, respected and loved. I will always be indebted to them for the way they supported me and
my family during our loss, and continue to do so. Trecelyn is blessed to have such a passionate manager who truly cares about the welfare and experience of her residents, I know this because she is my mother and I see her hard work every day. Well done all and most importantly "thank you for everything!"
Reply from Mohammad Ali, Owner at Trecelyn-CourtDanielle, thank you so much for taking the time to leave such a beautiful review.
We're truly honoured that your grandmother spent her precious last 2.5 years with us at Trecelyn, and it means a great deal to know she felt safe, respected, and loved throughout her time here. Your kind words about our team's friendliness, hard work, and support during such a difficult period are deeply appreciated.
We're also grateful for your recognition of the management and the passion that goes into ensuring every resident receives the very best care and experience. It is a privilege to care for families like yours, and we're so pleased we could be there for you-not only during your grandmother's time with us, but also in supporting you through your loss.
On behalf of everyone at Trecelyn, thank you again for your heartfelt message. Your appreciation means the world to our staff.
With warmest wishes,
The Team at Trecelyn Court
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Review from Michael L (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to Karen and the team for making our mothers last year of life a pleasurable and uplifting experience. Our mother suffered with dementia but the daily activities from karaoke to bingo to sing songs to party games kept her mind and body very active up to the end . She was known
as Peg the leg and was first up dancing albeit on her zimmer frame .... a true dancing queen of 95 years
She thought she was in a 5 star hotel in Spain and often commented on how nice the staff were !
She got the 5 star hotel bit right and we cannot praise the staff enough for their compassion and kindness . The level of care was excellent and was a joy to behold . We , like most siblings were unsure when choosing a nursing home but we were extremely lucky to find a real gem in Trecelyn Court which was more than we could have ever wished for in a nursing home .


Again thanks for everything

Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much for taking the time to share such a beautiful and touching review.
It was truly an honour and a privilege to care for your mother. She brought joy, laughter, and life into the home, and she will always be remembered fondly by our team. "Peg the Leg" and her wonderful dancing spirit - even with her zimmer frame - left a lasting impression on everyone. A true Dancing Queen indeed.
We are deeply grateful for your kind words about Karen and the entire team. Knowing that the activities, care, and compassion helped keep your mother engaged, happy, and feeling so well cared for means everything to us. Hearing that she felt she was in a five-star hotel in Spain brought many smiles - and we are glad she felt the warmth and kindness of our staff every day.
Choosing a nursing home is never easy, and we are humbled that you trusted us with your mother's care. Your appreciation reaffirms our commitment to treating every resident with dignity, respect, and genuine kindness.7
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Review from Matt L (Son-in-law of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law passed away in November after 2 and a half years of outstanding care at Trecelyn court. Her end of life care was filled with compassion tremendous dignity and care from experienced and dedicated staff. I will be eternally grateful to all at Trecelyn for their care of her and us as a
family.
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you for your kind words. We strive to do the best we can, to ensure comfort, dignity with compassion.
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Review from M W (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Trecelyn Court in January this year, prior to this she lived independently in her own home. It was a big transition for my mum, who is suffering from dementia and is a high falls risk, so living alone became impossible. My mum was understandably anxious about the move, but
upon arriving, she settled immediately and now is thriving amongst residents who have become good friends and carers who genuinely treat my mum like part of their family. The staff are all so lovely and are always so friendly towards family when we visit. The management have been amazing too, working with family to make my mums life as safe and comfortable as is possible for her. She is treated with the utmost respect and compassion by all that look after her each day. They have not only transformed my mums life where she is safe and cared for every day, but also the lives of myself and close family who can relax knowing mum is happy, safe and loved in her final years.
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Review from M K (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Trecelyn Court and from the moment she stepped inside she was greeted with warmth and affection..
It has given me peace of mind she's safe and very well looked after..every need is attended to by all the staff..All the staff are amazing and mam is so happy with them..
Also mam is
eating so much better she loves the food and enjoys everything she has...
Would highly recommend 100 %...
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Review from T B (Niece of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Treated with the utmost respect and dignity, my aunt enjoyed the last three years of her long and fulfilled life cared for by a very special, skilful team at Trecelyn Court.


Adapting to a new environment and routines was undoubtedly a challenge for my aunt who had been fiercely independent and proud.

However, the staff at Trecelyn quickly identified her needs and responded very positively to her strong character, individuality and great sense of humour!


Whilst visiting, family and friends were always assured that my aunt was content and comfortable; she would often announce that she was staying in "the best hotel in Wales"!
She always spoke highly of the staff recognising their kindness and friendliness.


We will always be most grateful that our dear aunt was in the safest of hands, treated with fondness and kindness.


With heartfelt thanks and appreciation to everyone at Trecelyn Court who made a residence a special home.

Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much for your kind and thoughtful words about Trecelyn Court. We are truly honoured to have had the opportunity to care for your aunt during the final years of her life.It means a great deal to our team to hear that she felt safe, comfortable, and valued as an individual, and we are touched by her description of Trecelyn as "the best hotel in Wales." Your acknowledgement of our staff's dedication, compassion, and attentiveness is deeply appreciated, and we will be sure to share your feedback with the entire team.Please accept our heartfelt thanks for your trust in us, and for taking the time to share such a moving tribute.
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Review from Justine W (Friend of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We having been going to the carehome for over a year . Our family friend have been there with dementia. We couldn't have asked for anything better. From day one we were made to feel like family the love and support we had was absolutely amazing. Everyone of the carers do a fantastic job with all the
residents. The care home manager have gone above and beyond for our family friend . The outstanding treatment hes had have been incredible. It will be a very sad day when he does leave. Every member of staff should be so proud to be a part of her team . Thank you for everything you have done
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much Justine, for your heartfelt message. It truly means a great deal to all of us here at the care home. We are deeply touched by your kind words and honoured to have been part of your family friend's journey. From the very beginning, our aim has always been to provide not just care, but genuine warmth and compassion-and knowing that you felt like part of our family means the world to us.Our team is incredibly proud to have had the opportunity to care for such a special person, and we will always cherish the trust you've placed in us. Please know that the love and appreciation you've expressed is felt by every member of our staff.Thank you again for your kind words and support-it has been our privilege.
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Review from R L (Son of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for the last few years. She is treated like a princess in every way and cared for and loved by all the staff. She has recently been in hospital and the manager has gone above and beyond in being my mother's voice during this time. I would give more than 5 stars in
every aspect of this review if I could. Amazing place and truly wonderful people
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much for your incredibly kind words. It means the world to us to know your mother is happy and well-cared for. We consider it a privilege to look after her, and we're always here to support both her and your family. We were glad to be able to advocate for her during her hospital stay. Please know that she, and you, are a valued part of our family here. We are truly touched by your review. Our team strives to provide compassionate and personalized care, and it's wonderful to hear that we've achieved that for your mother. We're grateful for your trust and will continue to provide the highest level of care.
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Review from Debbie L (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother settled straight away into Trecelyn Court. The staff are great and can't do enough for you.
Her room is perfect en-suite and a TV.
Was worried about mam when she first got there last August, but needn't have worried, she has settled in so well and enjoys the company and the activities.
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Review from Martyn T (Son of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care to the residents is outstanding. The staff go above and beyond to ensure that the residents have a quality of life and dignity in all aspects of care. The food is of the highest standard and quality and variety. There are daily activities and games for all the residents.
I cannot
give this home enough praise and to the staff for all their professional care to our most vulnerable pensioners. Thank Trecelyn Court.
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Review from Lynda W (Daughter-in-law of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Total neglect to my father-in-law. Post-COVID after suffering chest infection, sepsis, dehydration on arrival to hospital after two days before being admitted two senior carers were asked by myself for doctor to be called. No was the response, my father-in-law is clinically well. The following morning
he gets admitted to hospital with the above diagnosis. Absolutely totally neglected. Also got a photo very big blister on heel and I was told his feet were fine.
Reply from Mohammad Ali, Owner at Trecelyn-CourtDear Lynda, I am truly sorry for your loss. I understand that your father-in-law was in the hospital for eight days before his passing. You raised a safeguarding concern regarding the care at Trycelyn Court, and I want to inform you that a thorough and full investigation was conducted by Care Inspectorate Wales and Caerphilly Social Services. The outcome of the safeguarding process found the concerns to be unsubstantiated, and no neglect was identified.
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Review from Jeremy D (Son of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Trecelyn Court for a little over 2 years now and I must say that it has been a blessing. Before going into the home mother was forever in and out of hospital either for some sort of infection, virus or on many occasions as a result of a fall, but touch wood she hasn't
been admitted to hospital for the past 2 years. A lot of this is simply to do with the excellent care provided at Trecelyn Court. All staff have been excellent and deserved a medal but a special thanks go to four staff members in particular.
I certainly know how much of a hand full my mother can be at times, so I do sympathise with you all.
Thanks for the continuous hard work and care.
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Review from N F (Son of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Trecelyn-Court for a few months. Before she went in she didn't interact with anyone, slept most of the time and generally and quite poorly. She is now looking great, taking part in all activities, and her health is better. The team here are amazing, and so clean and tidy
and the food is amazing. Highly recommend this home.
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you for sharing your positive experience with Trecelyn-Court! It's wonderful to hear about the positive transformation in your mother-in-law's well-being. We're glad the team's dedication, cleanliness, and delicious food have contributed to her improved health and active engagement. We appreciate your recommendation!
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Review from H F (Granddaughter of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have looked after my nonni so well, it makes me feel happy and safe. I love visiting her as often as I can and the staff always make me feel warm and welcome.
Reply from Mohammad Ali, Owner at Trecelyn-CourtIt's heartwarming to hear about the exceptional care your nanni receives. Knowing that the staff consistently creates a warm and welcoming environment adds a layer of comfort for both you and your loved one. It's evident that their dedication contributes to a positive and happy experience.
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Review from Jayne F (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having to put Mum into a home was heartbreaking. I wanted to continue caring for her at home, but I knew she needed expert care. Treceltn-Court is a wonderful home - so helpful and caring and makes everyone feel like family. The care they have given my mum is second to none. I would so highly recommend
them.
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you so much for sharing your experience. We truly understand how difficult the decision was to place your mum in a home, and we're grateful for the trust you've placed in Trycelyn Court. It warms our hearts to hear that you feel the care provided is exceptional and that the staff has made your mum feel like family. Your recommendation means a lot to us. Wishing your mum continued comfort and well-being in our care.
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Review from Cathryn L (Daughter of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has Parkinson's. She was in her own flat but was vulnerable. She had sustained many falls requiring admission to the hospital. She could no longer cope at home because of her mobility issues. She could no longer manage her medications, for multiple medical conditions. Since moving into Trecelyn,
she has had 24-hour support from wonderful, caring and supportive staff. As a family, we are grateful that she is well cared for. We no longer worry about her falling and not being in control of her medication. Her room is en suite. It is always clean and tidy. She can socialise in communal areas if she wishes. If she is having a bad day, she is allowed to rest in her room. When we visit her now, we can socialize and reconnect, rather than worry and stress. She tells me frequently how lovely and kind the staff are. Believe me, she would be the first to say if they were not. From my own perspective, the staff are welcoming, courteous and accommodating. Nothing is too much trouble for them.
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you for taking the time to share your experience. We're so glad to hear that your mother is receiving the care and support she needs at Trecelyn. It's heartening to know that she feels well-cared for and that the staff has created a safe and comfortable environment for her. We appreciate your kind words about our team's dedication, and we're honoured to be part of making your visits more about connection and less about worry. If there's anything more we can do, please don't hesitate to let us know. Wishing you and your family continued peace of mind and comfort.
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Review from Pauline H (Daughter of Resident) published on 11 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been determinedly independent all her life but issues related to her dementia meant the time had come to move and as a family, we agree the move to Trecelyn-Court is the best decision we have made. The welcome Mum received from day one has also been outstanding, the food and the care she has
received has been fantastic. Dignity and self-worth is promoted on a daily basis with activities to stimulate and engage being provided daily. Individual interests are encouraged as well as promoting group activities. Mum has had a number of medical issues in recent months but the professionalism of the staff ensured that prompt intervention was sought and that following stays in hospital has returned to the loving care of Trecelyn. All staff work tirelessly to provide a clean, welcoming and stimulating environment for all residents. I would have no difficulty in recommending Trecelyn to anyone needing to make a very difficult decision in moving to a supported environment.
Reply from Mohammad Ali, Owner at Trecelyn-CourtThank you for recognising the hard work of everyone working at Trecelyn Court. We try our level best to provide a homely environment and work in the best interest of our residents only.
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Review from Loraine M (Daughter-in-law of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional, the staff are very welcoming and the home is clean and tidy. The rooms where residents live are very spacious and love the en-suite, the food is lovely and the activities are great. I don’t have to worry, they are very professional.
Reply from Mohammad Ali, Owner at Trecelyn-CourtIt's fantastic to hear that you have had a professional and welcoming experience at Trecelyn-Court Care Home. The cleanliness and tidiness of the home are important factors in creating a comfortable and pleasant living environment for residents. The spacious rooms and en-suite facilities provide residents with the privacy and convenience they need.
The quality of food is crucial in ensuring the well-being and satisfaction of residents and it's great that you find the meals at Trecelyn-Court to be lovely. Good nutrition is vital for maintaining health and overall quality of life.
Engaging activities play a significant role in enhancing the residents' well-being and providing social interaction. It's wonderful that you appreciate the activities offered at Trecelyn-Court and that they contribute to a positive experience for the residents.
Feeling that your loved one is in professional and capable hands can bring peace of mind. It's reassuring to know that you don't have to worry.
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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Trecelyn-Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.760 for Trecelyn-Court is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 154 Ratings = 4.76
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Trecelyn-Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about Trecelyn-Court

What types of Care is Trecelyn-Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trecelyn-Court have?

There are 51 Single Rooms.

What are the Facilities & Services at Trecelyn-Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trecelyn-Court to the centre of Newport?

8.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trecelyn-Court to verify any information. View our terms and conditions. Trecelyn-Court has an Basic Service - more info.