Heol y Gaer, Llanybydder SA40 9RX
New Bryngwyn Road, Newport NP11 4NF
Horeb, Llandysul SA44 4JA
Submitted via Website • Report
Adapting to a new environment and routines was undoubtedly a challenge for my aunt who had been fiercely independent and proud.
Whilst visiting, family and friends were always assured that my aunt was content and comfortable; she would often announce that she was staying in "the best hotel in Wales"!
She always spoke highly of the staff recognising their kindness and friendliness.
We will always be most grateful that our dear aunt was in the safest of hands, treated with fondness and kindness.
With heartfelt thanks and appreciation to everyone at Trecelyn Court who made a residence a special home.
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you so much for your kind and thoughtful words about Trecelyn Court. We are truly honoured to have had the opportunity to care for your aunt during the final years of her life.It means a great deal to our team to hear that she felt safe, comfortable, and valued as an individual, and we are touched by her description of Trecelyn as "the best hotel in Wales." Your acknowledgement of our staff's dedication, compassion, and attentiveness is deeply appreciated, and we will be sure to share your feedback with the entire team.Please accept our heartfelt thanks for your trust in us, and for taking the time to share such a moving tribute.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you so much Justine, for your heartfelt message. It truly means a great deal to all of us here at the care home. We are deeply touched by your kind words and honoured to have been part of your family friend's journey. From the very beginning, our aim has always been to provide not just care, but genuine warmth and compassion-and knowing that you felt like part of our family means the world to us.Our team is incredibly proud to have had the opportunity to care for such a special person, and we will always cherish the trust you've placed in us. Please know that the love and appreciation you've expressed is felt by every member of our staff.Thank you again for your kind words and support-it has been our privilege.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Annedd
Dear Julia,,Thank you so much for your heartfelt and encouraging feedback. We are truly delighted to hear about the remarkable improvement in your mother's well-being since joining Annedd. It's wonderful to know that she is eating, walking, and engaging in conversations again.Our dedicated team works hard to provide personalized care and support, and it's incredibly rewarding to see the positive impact on residents like your mother. Your kind words mean a lot to us and will be shared with the entire team as they continue to uphold our high standards of care.Thank you once again for your trust and appreciation. If there's anything further we can do to support your mother or your family, please don't hesitate to reach out.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you so much for your incredibly kind words. It means the world to us to know your mother is happy and well-cared for. We consider it a privilege to look after her, and we're always here to support both her and your family. We were glad to be able to advocate for her during her hospital stay. Please know that she, and you, are a valued part of our family here. We are truly touched by your review. Our team strives to provide compassionate and personalized care, and it's wonderful to hear that we've achieved that for your mother. We're grateful for your trust and will continue to provide the highest level of care.
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Submitted via Website • Report
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you for sharing your positive experience with Trecelyn Court. We are delighted to hear that your mother-in-law is well cared for and that you feel reassured about her safety and well-being. Our team works hard to maintain a friendly, clean and welcoming environment and it's wonderful to know their efforts have made a difference. Your recommendation means a great deal to us and we truly value your kind words. If there's anything else we can do to support your family, please don't hesitate to let us know.
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Submitted via Postal Card • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Dear Lynda, I am truly sorry for your loss. I understand that your father-in-law was in the hospital for eight days before his passing. You raised a safeguarding concern regarding the care at Trycelyn Court, and I want to inform you that a thorough and full investigation was conducted by Care Inspectorate Wales and Caerphilly Social Services. The outcome of the safeguarding process found the concerns to be unsubstantiated, and no neglect was identified.
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Submitted via Postal Card • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you for sharing your positive experience with Trecelyn-Court! It's wonderful to hear about the positive transformation in your mother-in-law's well-being. We're glad the team's dedication, cleanliness, and delicious food have contributed to her improved health and active engagement. We appreciate your recommendation!
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Submitted via Postal Card • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
It's heartwarming to hear about the exceptional care your nanni receives. Knowing that the staff consistently creates a warm and welcoming environment adds a layer of comfort for both you and your loved one. It's evident that their dedication contributes to a positive and happy experience.
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Submitted via Postal Card • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you so much for sharing your experience. We truly understand how difficult the decision was to place your mum in a home, and we're grateful for the trust you've placed in Trycelyn Court. It warms our hearts to hear that you feel the care provided is exceptional and that the staff has made your mum feel like family. Your recommendation means a lot to us. Wishing your mum continued comfort and well-being in our care.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you for taking the time to share your experience. We're so glad to hear that your mother is receiving the care and support she needs at Trecelyn. It's heartening to know that she feels well-cared for and that the staff has created a safe and comfortable environment for her. We appreciate your kind words about our team's dedication, and we're honoured to be part of making your visits more about connection and less about worry. If there's anything more we can do, please don't hesitate to let us know. Wishing you and your family continued peace of mind and comfort.
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Reply from Mohammad Ali, Owner at Annedd
Thank you for sharing your positive review! We're glad to hear that your dad is happy, well cared for, and enjoying his time at Annedd. Our staff takes pride in providing a welcoming environment, delicious meals, and excellent care. We appreciate your kind words and trust in our facility. If you have any further feedback, feel free to let us know. Thank you.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Annedd
It's wonderful to hear that you have had a positive experience with Annedd Care Home. A clean and well-maintained environment is important for the well-being of residents, and it's great that you have noticed these aspects at the care home.
The dedication of the staff to the residents and their well-being is a crucial factor in providing quality care. It's reassuring to know that the staff at Annedd Care Home are committed to making sure the residents are well-cared for and that their needs are catered to. The fact that your mother-in-law always looks neat and well cared for is a testament to the attention and care provided by the staff.
A clean and fresh-smelling environment can contribute to a positive atmosphere and the overall experience of both residents and their families. It's evident that Annedd Care Home takes pride in maintaining a pleasant living environment for the residents.
Thank you for sharing your overall positive experience with Annedd Care Home.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you for recognising the hard work of everyone working at Trecelyn Court. We try our level best to provide a homely environment and work in the best interest of our residents only.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
It's fantastic to hear that you have had a professional and welcoming experience at Trecelyn-Court Care Home. The cleanliness and tidiness of the home are important factors in creating a comfortable and pleasant living environment for residents. The spacious rooms and en-suite facilities provide residents with the privacy and convenience they need.
The quality of food is crucial in ensuring the well-being and satisfaction of residents and it's great that you find the meals at Trecelyn-Court to be lovely. Good nutrition is vital for maintaining health and overall quality of life.
Engaging activities play a significant role in enhancing the residents' well-being and providing social interaction. It's wonderful that you appreciate the activities offered at Trecelyn-Court and that they contribute to a positive experience for the residents.
Feeling that your loved one is in professional and capable hands can bring peace of mind. It's reassuring to know that you don't have to worry.
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Submitted via Website • Report
Reply from Mohammad Ali, Owner at Trecelyn-Court
Thank you for writing a positive review. These reviews motivate my staff, knowing they are caring well.
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Average costs per week for care homes owned by Wellcome Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Wellcome Care Homes Ltd, based on 1 out of 3 settings.
Type of Care Provided | Average Weekly Cost |
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Residential Care | £1,119 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellcome Care Homes Ltd to verify any information. View our terms and conditions.