Care Home Owned by Wellcome Care Homes Ltd in Caerphilly

upon arriving, she settled immediately and now is thriving amongst residents who have become good friends and carers who genuinely treat my mum like part of their family. The staff are all so lovely and are always so friendly towards family when we visit. The management have been amazing too, working with family to make my mums life as safe and comfortable as is possible for her. She is treated with the utmost respect and compassion by all that look after her each day. They have not only transformed my mums life where she is safe and cared for every day, but also the lives of myself and close family who can relax knowing mum is happy, safe and loved in her final years.

eating so much better she loves the food and enjoys everything she has...
Would highly recommend 100 %...

However, the staff at Trecelyn quickly identified her needs and responded very positively to her strong character, individuality and great sense of humour!

Whilst visiting, family and friends were always assured that my aunt was content and comfortable; she would often announce that she was staying in "the best hotel in Wales"!
She always spoke highly of the staff recognising their kindness and friendliness.

We will always be most grateful that our dear aunt was in the safest of hands, treated with fondness and kindness.

With heartfelt thanks and appreciation to everyone at Trecelyn Court who made a residence a special home.

residents. The care home manager have gone above and beyond for our family friend . The outstanding treatment hes had have been incredible. It will be a very sad day when he does leave. Every member of staff should be so proud to be a part of her team . Thank you for everything you have done

every aspect of this review if I could. Amazing place and truly wonderful people

first rate with many activities and hobbies carried out every day to keep minds and bodies occupied. This social interaction is a must when someone has dementia as it keeps them alert and their mind active. The staff are so kind and compassionate and it has a family atmosphere where the residents care and enjoyment are paramount. My mother has been like Benjamin Button since coming to Trecelyn Court and although her memory is very limited, she always has a good word for the staff probably due to the fact they spoil her!
I have no hesitation in recommending this care home as it has been a tonic to both her mental and physical well being.

give this home enough praise and to the staff for all their professional care to our most vulnerable pensioners. Thank Trecelyn Court.

he gets admitted to hospital with the above diagnosis. Absolutely totally neglected. Also got a photo very big blister on heel and I was told his feet were fine.

been admitted to hospital for the past 2 years. A lot of this is simply to do with the excellent care provided at Trecelyn Court. All staff have been excellent and deserved a medal but a special thanks go to four staff members in particular.
I certainly know how much of a hand full my mother can be at times, so I do sympathise with you all.
Thanks for the continuous hard work and care.

and the food is amazing. Highly recommend this home.

them.

she has had 24-hour support from wonderful, caring and supportive staff. As a family, we are grateful that she is well cared for. We no longer worry about her falling and not being in control of her medication. Her room is en suite. It is always clean and tidy. She can socialise in communal areas if she wishes. If she is having a bad day, she is allowed to rest in her room. When we visit her now, we can socialize and reconnect, rather than worry and stress. She tells me frequently how lovely and kind the staff are. Believe me, she would be the first to say if they were not. From my own perspective, the staff are welcoming, courteous and accommodating. Nothing is too much trouble for them.

received has been fantastic. Dignity and self-worth is promoted on a daily basis with activities to stimulate and engage being provided daily. Individual interests are encouraged as well as promoting group activities. Mum has had a number of medical issues in recent months but the professionalism of the staff ensured that prompt intervention was sought and that following stays in hospital has returned to the loving care of Trecelyn. All staff work tirelessly to provide a clean, welcoming and stimulating environment for all residents. I would have no difficulty in recommending Trecelyn to anyone needing to make a very difficult decision in moving to a supported environment.

as a family, throughout Mum's illness.
I would highly recommend Trecelyn-Court Court.

My mum’s end-of-life care was exactly as we wanted it and I cannot praise the staff enough. I would highly recommend Trecelyn-Court.

welfare, she went in on 2/1/23. Just after 2 weeks we could see the care, support and respect she was afforded and knew it was the place for her.
All Staff, Management, Activities, Cleaning, along with kitchen staff and maintenance personnel are all so, so friendly and helpful whilst being professional and respectful at the same time.
I know now and have no doubts that I have done the right thing by placing my wife in Trecelyn-Court. I have no doubts about recommending the home to anyone, I was reassured from the minute I put my foot through the door.
I wish to record my sincere gratitude to everyone at the home for looking after and caring for my wife and keeping her stimulated and safe.