Home currently dormant for refurbishment
All visitors must ring the door bell. a member of staff will welcome you and ask that you sign in the visitor book for fire safety.
Blaendyffryn Hall has a Review Score of 6.2 (6.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Blaendyffryn Hall has 10 reviews.
I'm sorry to hear about your father's passing, but I'm glad to hear that his short stay at Blaendyffryn Hall was accompanied by exceptional care and support. The fact that the staff were welcoming, caring, and loving towards both your father and your family from the very beginning is truly heartening. It's reassuring to know that you felt Blaendyffryn Hall was the right nursing home for him.
The staff's expertise in caring for Alzheimer's residents is commendable, and their regular updates on your father's well-being and general demeanour show their commitment to keeping you informed and involved in his care.
It's wonderful to hear that the staff at Blaendyffryn Hall made you and your mother feel like part of a huge family. The dedication and compassion they showed towards both the residents and their relatives truly make a difference in such difficult times.
Thank you for taking the time to write such a positive review. I and my staff appreciate the feedback. We endeavour to do our utmost to provide care with dignity.
Thank you. It means a lot to my staff and I appreciate the time you have taken to write such a positive review.
I am deeply sorry you feel this way to write negative feedback. We take all feedback very seriously. Our aim is to provide the best possible care to those we support and it is something we take very seriously. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible.
I can only apologise for your experience and strive to move forward. Once again, we are very sorry that you feel the experience did not meet your expectations. We wish you all the very best.
We wish your mother good health and speedy recovery, however, what you have written is unsubstantiated, your allegations have been investigated by multi-disciplinary teams, including safe guarding and no negligence has been found. We have a duty of care to our residents and there are strict rules on information sharing which we have to abide by. I am sorry you are not happy with Blaendyffryn, however I urge anyone who wants to make judgement should read the inspection reports which are published by CIW.
The Review Score of 6.2 (6.167) out of 10 for Blaendyffryn Hall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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