Submit a Review for Willow Rose Care Home
10 Stroud Avenue, Short Heath, Willenhall, WV12 4ET
View Full Details of Willow Rose Care HomeLatest Reviews for Willow Rose Care Home
05 August 2025
I think this care home and the staff are excellent. I can not fault it at all. I enjoy the entertainment and activities.
11 July 2025
The care is incredible. Staff are so loving and welcoming to both me and mum, its clean and food mum eats is wonderful! We love the balcony sitting in the sun. Cannot find any fault I hope she able to spend the rest of her days in this nursing home.
27 May 2025
Dad has been in Willow Rose for nine months. It was a difficult time for the family when we had to make this decision. Dad has adjusted to his new environment better than we anticipated. All the care staff are excellent with Dad and he is treated with empathy, care & dignity. We have found the staff to be friendly, approachable and understanding, and we are kept up to date on any concerns regarding Dad's health & well-being. Would recommend Willow Rose to other families.
06 May 2025
My mum is a resident at Willow Rose, I cannot fault the care she receives. The staff are all wonderful in all departments. I always receive a warm welcome and a full handover of mums day. The home itself is very homely, clean and welcoming, definitely very good value for money. I cannot thank Willow Rose for all that they have done for Mum, she is much happier and I can leave knowing Mum is cared for in such a wonderful place. Thank you all at Willow Rose.
17 April 2025
Lovely home. Staff are excellent, nothing is too much trouble. Kept informed of any health issues.
07 April 2025
My mother was a resident for a short time before her death, the staff were lovely and very caring. The home it's self is like a 5 star hotel very clean and luxurious. Mom was very comfortable in her short time at willow rose , I would recommend this care home to anyone.
31 March 2025
Amazing care, my partner is well looked after, food is lovely always looks fresh & well maintained Well done to all carer.
10 March 2025
I find the home very welcoming, Mom is happy and settled, the staff are very friendly and always eager to help, communication is very good and clear with the management team, who are also helpful and always happy to help. I find the entertainment and activities very good, and the nurses rounds with feedback is also good.
29 January 2025
I cannot recommend this care home enough for what this care home has done for my father-in-law. The home and staff are, in my eyes, exceptional.
29 January 2025
I cannot begin to put into words the exceptional care, support, patience and understanding I have been given by all the staff whilst my dad was in Willow Rose. An extra thank you goes to the amazing staff. I would not hesitate to recommend a loved one staying in this care home. Thank you to everyone at Willow Rose.
30 December 2024
Overall satisfactory. Lots of trouble at times with phone lines, keep cutting out, bad phone system. On occasions there have been no personal pads/pants in Mom's room, also no toilet paper on two occasions.
24 December 2024
The home is very clean and beautifully furnished. The staff are very good and professional. The food is excellent with a wide choice and visitors are made very welcome.
04 December 2024
My mom has been in this care home for 4 years with excellent care. My mom is always clean showered every day with clean clothes. Her room is always clean, food is second to none and cannot fault the care. The staff are always friendly and happy and friendly. I would recommend this care home highly I know without a doubt my mom would not be here now without the excellent outstanding care she receives, can't thank you enough for the hard work of all the staff.
17 April 2024
My Father was a resident in Willow Rose on the 1st floor level until his sad passing. The staff at the home from the people at the reception to the cleaning staff, carers, and nurses were all top-rate and could not have done more to help my Father and us family members during his time in the home. My Father's medical needs were complex but all the staff always treated him with dignity and respect and were always on hand to help with whatever was required. The best compliment that I can pay them is to say if ever I am in need of care in later life I would choose to stay there knowing I would have top-class care. Thank you all.
12 March 2024
My father was a resident for a short time at Willow Rose but the care and commitment shown by the staff was outstanding. Nothing was too much trouble, and in the last few days he was there he was shown the dignity and respect that you hope and wish for. A big thank you to all the staff who cared for him.
11 January 2024
Willow Rose is the absolute polar opposite of everything bad you may have read about care homes. The team on the Sadlers Suite provided superb care for the last two months of my mother's life. They were lovely, compassionate, friendly people, as was everyone my family and I had contact with, including the manager and reception staff. It is a beautiful, modern, clean and bright environment with excellent facilities. If it was a hotel, I'd happily stay there myself! Highly recommended.
17 November 2023
My husband has just spent 2 weeks of respite care at Willow Rose. He was quite happy there. The home is exceptional in cleanliness, decor etc. It was always warm and the atmosphere was friendly. The daily menu always had a choice of food. The staff were very caring and friendly. Having medical staff there at all times gave me a sense of security. There are activities provided plus a film theatre which my husband loved. He has Alzheimer's plus mobility issues. Thank you Willow Rose for my badly needed respite.
04 October 2023
I note this care home as excellent. Care and support for the residents are excellent and always treated with dignity. The staff are friendly and extremely caring. I am so happy my mother is in such a good place and couldn't be looked after better. A 5-star plus!
26 April 2023
My mother-in-law was initially admitted for respite care but her needs were changed to needing full-time care. I can honestly say her needs are met with great care and Compassion. The staff go above and beyond to ensure she feels safe and secure. The care home itself is clean and well-presented and the facilities for the residents are exceptional. I personally would like to say a big thank you to the staff who are just amazing and nothing is too much trouble. I would definitely recommend a loved one residing at Willow Rose. You cannot buy peace of mind for your loved one, something which we now have with my mother-in-law being at Willow Rose.
29 March 2023
Brilliant staff at Willow Rose, Willenhall. Friendly and polite and a lovely building also. All the staff go the extra mile to make sure my dad is happy. The building is spotless and the beautiful lounge and rooms are very spacious.
Latest Reviews for Willow Rose Care Home
05 August 2025
I think this care home and the staff are excellent. I can not fault it at all. I enjoy the entertainment and activities.
11 July 2025
The care is incredible. Staff are so loving and welcoming to both me and mum, its clean and food mum eats is wonderful! We love the balcony sitting in the sun. Cannot find any fault I hope she able to spend the rest of her days in this nursing home.
27 May 2025
Dad has been in Willow Rose for nine months. It was a difficult time for the family when we had to make this decision. Dad has adjusted to his new environment better than we anticipated. All the care staff are excellent with Dad and he is treated with empathy, care & dignity. We have found the staff to be friendly, approachable and understanding, and we are kept up to date on any concerns regarding Dad's health & well-being. Would recommend Willow Rose to other families.
06 May 2025
My mum is a resident at Willow Rose, I cannot fault the care she receives. The staff are all wonderful in all departments. I always receive a warm welcome and a full handover of mums day. The home itself is very homely, clean and welcoming, definitely very good value for money. I cannot thank Willow Rose for all that they have done for Mum, she is much happier and I can leave knowing Mum is cared for in such a wonderful place. Thank you all at Willow Rose.
17 April 2025
Lovely home. Staff are excellent, nothing is too much trouble. Kept informed of any health issues.
07 April 2025
My mother was a resident for a short time before her death, the staff were lovely and very caring. The home it's self is like a 5 star hotel very clean and luxurious. Mom was very comfortable in her short time at willow rose , I would recommend this care home to anyone.
31 March 2025
Amazing care, my partner is well looked after, food is lovely always looks fresh & well maintained Well done to all carer.
10 March 2025
I find the home very welcoming, Mom is happy and settled, the staff are very friendly and always eager to help, communication is very good and clear with the management team, who are also helpful and always happy to help. I find the entertainment and activities very good, and the nurses rounds with feedback is also good.
29 January 2025
I cannot recommend this care home enough for what this care home has done for my father-in-law. The home and staff are, in my eyes, exceptional.
29 January 2025
I cannot begin to put into words the exceptional care, support, patience and understanding I have been given by all the staff whilst my dad was in Willow Rose. An extra thank you goes to the amazing staff. I would not hesitate to recommend a loved one staying in this care home. Thank you to everyone at Willow Rose.
30 December 2024
Overall satisfactory. Lots of trouble at times with phone lines, keep cutting out, bad phone system. On occasions there have been no personal pads/pants in Mom's room, also no toilet paper on two occasions.
24 December 2024
The home is very clean and beautifully furnished. The staff are very good and professional. The food is excellent with a wide choice and visitors are made very welcome.
04 December 2024
My mom has been in this care home for 4 years with excellent care. My mom is always clean showered every day with clean clothes. Her room is always clean, food is second to none and cannot fault the care. The staff are always friendly and happy and friendly. I would recommend this care home highly I know without a doubt my mom would not be here now without the excellent outstanding care she receives, can't thank you enough for the hard work of all the staff.
17 April 2024
My Father was a resident in Willow Rose on the 1st floor level until his sad passing. The staff at the home from the people at the reception to the cleaning staff, carers, and nurses were all top-rate and could not have done more to help my Father and us family members during his time in the home. My Father's medical needs were complex but all the staff always treated him with dignity and respect and were always on hand to help with whatever was required. The best compliment that I can pay them is to say if ever I am in need of care in later life I would choose to stay there knowing I would have top-class care. Thank you all.
12 March 2024
My father was a resident for a short time at Willow Rose but the care and commitment shown by the staff was outstanding. Nothing was too much trouble, and in the last few days he was there he was shown the dignity and respect that you hope and wish for. A big thank you to all the staff who cared for him.
11 January 2024
Willow Rose is the absolute polar opposite of everything bad you may have read about care homes. The team on the Sadlers Suite provided superb care for the last two months of my mother's life. They were lovely, compassionate, friendly people, as was everyone my family and I had contact with, including the manager and reception staff. It is a beautiful, modern, clean and bright environment with excellent facilities. If it was a hotel, I'd happily stay there myself! Highly recommended.
17 November 2023
My husband has just spent 2 weeks of respite care at Willow Rose. He was quite happy there. The home is exceptional in cleanliness, decor etc. It was always warm and the atmosphere was friendly. The daily menu always had a choice of food. The staff were very caring and friendly. Having medical staff there at all times gave me a sense of security. There are activities provided plus a film theatre which my husband loved. He has Alzheimer's plus mobility issues. Thank you Willow Rose for my badly needed respite.
04 October 2023
I note this care home as excellent. Care and support for the residents are excellent and always treated with dignity. The staff are friendly and extremely caring. I am so happy my mother is in such a good place and couldn't be looked after better. A 5-star plus!
26 April 2023
My mother-in-law was initially admitted for respite care but her needs were changed to needing full-time care. I can honestly say her needs are met with great care and Compassion. The staff go above and beyond to ensure she feels safe and secure. The care home itself is clean and well-presented and the facilities for the residents are exceptional. I personally would like to say a big thank you to the staff who are just amazing and nothing is too much trouble. I would definitely recommend a loved one residing at Willow Rose. You cannot buy peace of mind for your loved one, something which we now have with my mother-in-law being at Willow Rose.
29 March 2023
Brilliant staff at Willow Rose, Willenhall. Friendly and polite and a lovely building also. All the staff go the extra mile to make sure my dad is happy. The building is spotless and the beautiful lounge and rooms are very spacious.