Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Willow Tree Lodge

stars
stars 14 June 2023
Totally happy with the resident's care, he is having a positive experience living here, staff are very informative, helpful, caring and friendly. Lovely new building and surroundings, coffee shops etc, close by and Loughshore park.
Review from L D (Power of Attorney of Resident/Service User)
stars
stars 12 June 2023
Sadly my father was admitted to Willow Tree last year after a fall and could no longer stay at his own home. since his admittance, he now receives excellent care and all of his needs are met, I feel that Willow Tree offers the safe surrounding that my father now needs.
Review from M C (Son of Resident/Service User)
stars
stars 12 June 2023
Willow Tree is a great care home. Staff and management are brilliant with the residents and are treated with care, respect and dignity always there if you need to chat. I would highly recommend them.
Review from Jacqueline M (Sister of Resident/Service User)