My Dad received palitative care in September and my Mum was a resident from mid October to the end of November. Thank you from the bottom of my heart for all your help, once again you pulled all the stops out to get mum into the home after and then moved to the ground floor.
You made the last few weeks of her life a happy and lovely experience.
Secondly I must commend your whole team - carers,nurses,chefs,laundry team, physio, maintenance team, receptionist,helpers etc what a team caring, emphatic, knowledgable and professionally competent. Words cannot express how reassured we were that mum was in your care.
When she was taken ill, the nursing team were phenomenal. The paramedic did comment to me how good the night nurse was.
The nursing team, on Friday, were so amazing. They ensured Mum was not only medically supported, they showed care and love in the way they treated Mum. The whole team are amazing and the level of care shown to both my parents was the best you could ever wish.
↩Reply from Alexandra Grozea, SEO and Marketing Manager at Beech House Care Home
Thank you so much for sharing these heartfelt words. We are truly sorry for your loss and deeply grateful that we could provide comfort and care during such an important time. Your praise for our Beech House team means the world to us - they will be touched to know their efforts made a difference. Sending you and your family our warmest wishes.