Littlecombe Park Ltd in Gloucestershire | 2 Care Homes

Review of
Holly Oak Care Centre
from D C (Friend of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

Our friend moved across from The Hollies about 6 months ago and the move has been incredibly successful. She loves the access to outdoor safe and secure areas and the tremendous range of activities. We were pleased with the levl of care in The Hollies, but Holly Oak even surpasses that. The level of

staffing seems very high and we get great communication about our friend who we look after. If you can afford it, this is the best!

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for your lovely kind words. Your review means so much.

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Review of
Holly Oak Care Centre
from Tracey S (Daughter of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

I have found the care of my father at Holly Oak to be excellent. My father has quite significant care needs and in addition he presents one or two extra challenges for the carers. However, they always deal with his needs and the challenges he presents with the utmost care and professionalism.

In

addition, my mother, who now lives alone, has needed support on numerous occasions. This is where the care at Holly Oak has gone above and beyond anything I could reasonably have expected. They have continuously provided support for my mother too when she visits my father and is in need of emotional support.

You would quite reasonably expect their care to be limited to their residents. However, this is not the case, they also consider the wider impacts to the residents family and loves ones and provide support where needed.

I would thoroughly recommend Holly Oak to anyone who has a loved some suffering from dementia. The care is second to none.

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for you lovely kind words, We love having you Father with us at Holly Oak Dementia Care Home.

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Review of
Holly Oak Care Centre
from Mark R (Son of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience

We have placed Mum for respite care at Hollyoaks on several occasions and have been very impressed by the care she recieves.The staff and facilities are top notch and they are always welcoming to us.We hope to continue with them for as long as we can.Highly recommended.

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for your lovely kind words. We love love having Mum stay with us at Holly Oak Dementia Care Home

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Review of
Holly Oak Care Centre
from L G (Daughter of Resident) published on 27 June 2025

Submitted via Website • Report

Overall Experience

Mum moved into Holly Oaks in December 2024, after dad died mum seemed to go down hill health wise and was also diagnosed with alzheimer/dementia, at home she had carers but for mum this didn't work so well, she was forgetting to eat and drink and lost a lot of weight.
As a family and discussion with

mum she moved into Holly Oaks.
It was the best decision we all made, since being a resident mum has gained weight, most of her medication has been stopped, she now no longer takes medication for her diabetes. Healthy regular well balanced home cooked meals have helped.
Holly Oaks carers are so amazing with mum, the carers work with what mum wants/needs, not what they think she needs.
Lots of activities if she wants to join in, also trips out.
All the staff are are so friendly, always helpful and nothing seems to much trouble for them.
Best thing for us as a family, mum is very happy and contented, we know she is safe and well looked after 24hrs a day.

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you so much for such a positive review. We really appreciate your kind comments and they will be passed on to the staff

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Review of
The Hollies Care Centre
from Soraya G (Daughter of Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

I have no negatives about The Hollies. Very kind and caring, easy to talk to, and they listen to what you have to say. Beautiful setting, excellent food, rooms and staff, especially the carers and nurses, are very caring, happy and do a wonderful job. Highly Recommend. 5 stars.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you so much for such a positive review. We really appreciate your kind comments and they will be passed on to the staff

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Review of
The Hollies Care Centre
from Stefan C (Son of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience

From the initial meeting with The Hollies to discuss the needs and care for our mum, to her passing, I cannot praise the staff enough.
The level of care and understanding was outstanding, any issues, i.e. medical care etc., were explained on every occasion, all the staff were friendly and made time

to talk to you. We cannot give enough praise to The Hollies.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you for such a positive review. It was an honour to have had the opportunity to care for your mum at this stage in her life. She was a lovely woman who is missed by us all. I will pass on your kind words to the staff as I know they will appreciate hearing them.

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Review of
The Hollies Care Centre
from Richard U (Nephew of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

My nonagenarian uncle was admitted to The Hollies, two years ago. He is mentally and physically well for his age, but requires round the clock, 24/7 medical & nursing attention. In all functions of the care home the level of care & management have been amazing; the nursing staff give day in day out

cheerful, professional and consistent high standards of care. The decision making and service levels with various medical emergencies have been spot on. The management of the his residency and evolving care needs have been exceptional from day one. It is one of the very best Care Homes I have seen. A testament to what is possible by a group of professional carers. I fully recommend it.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you so much for your wonderful review. We are enjoying having your Uncle as part of our Hollies family and it truly is an honour to care for him at this stage in his life and we are so pleased that our efforts to provide a high level of care are being recognised so thank you :)

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Review of
The Hollies Care Centre
from Julie T (Next of Kin) published on 1 May 2025

Submitted via Website • Report

Overall Experience

The Hollies has a lovely feel. Nice facilities. Friendly staff. Excellent nursing and good activities. I have found communication good. Staff treat each resident as an individual & cater for their individual likes/dislikes etc.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you for your review and kind words. We work hard to maintain an exceptional standard through all departments in the home to ensure that our residents receive the best possible care in every way :)

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Review of
The Hollies Care Centre
from Martin L (Son of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident at the Hollies for about four months and if she had any complaints I would certainly hear about them, as we speak very regularly and she is not shy of giving her opinions. Altogether, I have been very impressed. Her room and the shared quarters are kept extremely clean; the

staff are kind and efficient; and there are all sorts of entertainments, including painting and craftwork, for her to get involved in - and regular concerts, which she loves. I could also mention a number of personal touches - which I won't as they are very much excessive to requirements. In short, she is enjoying her time there. Lucky mum. I hope I live somewhere similar when the time comes.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you for your kind words about our home. We strive to provide a 5 star service and it is wonderful to hear that our efforts have not gone unnoticed and that both you and your mum are so happy for her to be here with us :)

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Review of
The Hollies Care Centre
from Annie D (Daughter of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

Having your mother want to give up her beautiful home to go into a care home made me the saddest and helpless daughter to my mum and I felt I had let her down . Being disabled myself I was unable to care for her but I did try . After many months of crying feeling lonely it was her decision and hers

alone to go into a care home . We tried respite at another home but after visiting The Hollies my sister and I did not even tell her we had visited I prayed we could get her in there but felt helpless It was the manager and her social worker who arranged it . The administrator did all the paperwork and she was given a place she now calls home . There is nothing I can fault at The Hollies and to see her smile again and her fitness levels are so much better . To sum up the 5star care home My mother now calls her home is such a relief to me . I love the staff like family and thank them for all they do for her . So so grateful all xxxxx.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you so much for your review. We so enjoy having your mum here with us and she has become such a huge part of our Hollies family. She often makes us laugh and has built solid friendships with many of the residents. We are so pleased that both you and your mother are so happy with your decision for her to join us :)

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Review of
The Hollies Care Centre
from Jesse Rene C (Son of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

This is a very nice care home where my mother has been well looked after for over a year now. She suffers from Dementia and is also unable to walk following an accident where she shattered her femur.
The staff are all very efficient and friendly and the facilities are second to none. The place does

not smell of urine which afflicts many other care homes.
Recommended

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you so much for your review. I will pass your kind comments on to our staff :)

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Review of
The Hollies Care Centre
from Lynda K (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

My mother has been living here for 4 months,the room's are excellent,the staff are wonderful. She is very happy there,she gets involved with many activities,living abroad it is good to know she is taken care of by great staff.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you for your your kind words.We are so pleased to hear that your mum is so happy here with us.

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Review of
The Hollies Care Centre
from S A (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Our mum has been a resident for a few weeks now. They have done nothing but show her care and kindness. They have made sure that she has settled and also shown me so much support. It is a big thing in one's life to give up your home but at 97 years young she is ready. Mum has a lovely room with her

own bathroom. Mum looks like a different person. Mum is treated with dignity and respect. She has company all day and is involved with the activities that happen every day. She also feels safe and secure. The nutrition is second to none. Mum is so happy and very well cared for. I cannot thank the manager and her staff for all they have done and are continuing to do for Mum and for us.

Reply from Sadie Lynn, Administrator at The Hollies Care Centre

Thank you so much for such a lovely review. We are thoroughly enjoying having your mum with us. She is a strong character who often makes me laugh and is a very well liked resident in the home. We are only too happy to hear that she is enjoying her time with us.

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Review of
The Hollies Care Centre
from Robert B (Mother of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Had a superb Xmas lunch with my wife and mother (who's 93) at The Hollies, Dursley. What a fabulous presentation! The food was spot on. The staff were so so happy for the whole 2 hours. It was 5 star. Mum thoroughly enjoyed it.

Reply from Chloe Ebbs, Admissions co-ordinator at The Hollies Care Centre

Thank you for your lovely comments and the Christmas/New Year period was such a special ending to 2024! We are happy that you were satisfied with what was provided and we hope to continue to serve a joyful experience in 2025.

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Review of
Holly Oak Care Centre
from A L (Son of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

My Dad received excellent care at Holly Oak Care Centre. The quality of the building, rooms and food were all very good but what stuck out most was the quality of the care. Everyone who I met there was very caring and kind, helping my dad feel comfortable there. They treated my dad and also my mum

who visited every day like part of their family.

The home provide lots of options for group activities, which my dad enjoyed. They also provide an app which lets any member of the family submit photos with comments, which were printed out as a newsletter for my dad each fortnight.

The staff were very supportive through the period where my dad was receiving end of life care, with staff going above and beyond with their compassion and thoughtfulness.

I would 100% recommend the care home.

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for your lovely kind words, Dad was very much part of our Holly Oak Family and is very much missed.

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Review of
The Hollies Care Centre
from Suzanne P (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

My mum came to the Hollies for palliative care in August 2024. The staff who looked after my mum in the final month of her life were outstanding. Every single member of staff went out of their way to look after her and make her feel welcome and safe. The care staff are amazing and even travelled long

distances to obtain the medication my mum needed. Mum was in a beautiful room, with a deck outside for her to enjoy the fresh air. The room was spacious and beautifully decorated in very calming colours. Initially she was able to enjoy the many activities and a trip off-site before she became too poorly to participate. She really appreciated that she could still take part in life.
I would have no hesitation in recommending The Hollies and will always be grateful for the peace of mind the staff gave whilst Mum was there. Thank you.

Reply from Sadie Lynn, -Administrator at The Hollies Care Centre

Thank you so much for your lovely words about The Hollies. It really was an honour to have your mum here with us during those last few weeks and I know that the staff will appreciate your kind words.

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Review of
Holly Oak Care Centre
from V C (Friend of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience

All the staff make me feel welcome whenever I visit. They are happy to answer any questions and keep me well informed. The care at all levels is excellent. Everywhere is clean and tidy. Food looks appetising and plentiful. Activities are wide-ranging and appropriate. Indoor facilities are excellent.

However, the care home lacks a secure garden planted with shrubs and flowers for residents to access and relax in during good weather. Many residents would appreciate daily periods of relaxation outside in a beautiful setting that is safe and secure, and staff would also benefit from time outside.

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Review of
The Hollies Care Centre
from Rob P (Son of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience

My mother sadly had an unexpected hospital stay and terminal diagnosis. Unable to return home, The Hollies was an easy choice to make; an incredibly positive, professional and technically competent organisation with high standards. Nursing staff traveled to Merseyside, to assess her specific needs and

personal preferences, before coordinating a transfer. It was a huge relief to have this support. Care was dignified and professional. Staff went 'over and above' all expectations to make her comfortable and supported (and they provided fun!). Genuinely caring people, who do a tough and difficult job. The facility is high quality and a very pleasant environment with an excellent range of activities. Gardens are tranquil with a variety of birds and wildlife. As a family, we visited daily and felt very comfortable. Always welcome, nothing was too much to ask. With their help, we had 5 months of quality time and are forever grateful to The Hollies. I can recommend them highly - they were superb.

Reply from Chloe Ebbs, Administrator at The Hollies Care Centre

Thank you so much for such a wonderful review. It really was an honour to have been able to support your mother during her time with us. I know many members of staff miss her and will remember her fondly. We are always striving to ensure that our residents receive the best care possible so it is encouraging that our hard work hasn't gone unnoticed. I will be sure to pass your kind comments on to our staff.

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Review of
Holly Oak Care Centre
from A L (Daughter of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience

Mum has been at Holly Oak since May having transferred from residential care. She has settled in so well and we have noticed an improvement in her quality of life. The staff are plentiful so nothing is too much trouble and they are passionate about what they do. They are also very friendly and professional

and can meet Mum's needs fully. The food is delicious and specific to Mum's needs, also her room is very homely and peaceful. It is so reassuring to have the benefit of in-house nurses to meet her needs. There is an extensive programme of activities both in the lounges and also one-to-one if required. It is lovely for Mum to have her hair washed and styled regularly. Family are welcomed in and offered a hot drink when they visit. Fabulous!

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for your lovely kind words, we love having Mum with us here at Holly Oak Dementia Care Home.

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Review of
Holly Oak Care Centre
from L M (Daughter of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience

Our loved one has been a resident at Holly Oak for approx. 3 months. What sets Holly Oak apart from the other care homes in the local area is that it specialises solely in dementia care. This is very important as, in comparison to some other care homes we've had experience of, considerations around

the needs of those with dementia are at the forefront, from the very beginning. The staff demonstrate good experience, knowledge, and, particularly importantly, the ability to adapt to the ever-changing needs of people who have dementia. The staff are engaging and genuinely interested in the personalities and well-being of each resident. The environment is bright, modern, and both functional and comfortable. We have been impressed with the frequency of the activities for residents, which our family member hugely benefits from in terms of their well-being. Management are really approachable and generous of their time. The food on offer is lovely and suits our loved one's tastes and needs well.

Reply from Joanne Webb, Administrator at Holly Oak Care Centre

Thank you for your review. It is a pleasure to care for your loved one. I will pass your comments on to our staff.

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Care Homes Owned by Littlecombe Park Ltd in Gloucestershire

Littlecombe Park Ltd Locations in Gloucestershire (2)

Littlecombe Park Ltd Reviews in Gloucestershire (162)

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