Care Homes Owned by Pallottine Missionary Sisters

of hospital stays and her dementia also progressed, so it became apparent she needed further care than Park Mount could provide. Unfortunately this coincided with a change of manager, and things were not handled as well as they could have been. It was an extremely difficult time for me, having to find a new home at short notice, and I felt during that period that my mother was a problem or burden to Park Mount as a result of the manager's behaviour and the way they spoke to me. The staff below the manager remained wonderful and I have every praise for them. I felt that the manager could have quite easily behaved differently to make a very difficult situation easier, but failed to do so.

and would chase any issues up for us. After a bad experience with mum's care in hospital, we were glad that mum was back in PM where the staff really looked after her. Unfortunately, it has all been too much for mum, but right up to the very end the staff at PM were amazing to her and to us. They looked after us the family at a difficult time, keeping us fed and watered, until our mum eventually passed. Her carers seemed genuinely moved by her passing and our loss. Their presence at her funeral was deeply appreciated. Many thanks PM

residents and is happy and well looked after. We never thought she would settle so quickly after living independently all her life.
The gardens are beautifully planned and maintained and a lovely place to take Mum who is a keen gardener.
As a family we are so grateful to the staff for making her feel at home.

stepped in to help us immediately.
We were so very anxious leaving him but the staff have taken excellent care of him. Things have not always been easy and my dad's behaviour was challenging at first but the care given has been amazing and we will be forever grateful.
We are still waiting for a diagnosis for dad which is difficult but we receive regular updates on his health and any changes which is very reassuring.
We are delighted with the care and support given to our dad and also the kindness shown to us. We could not have asked for him to be in a better place and know he is receiving the best possible care.
100% would recommend. Thank you to all the staff at Park Mount you are amazing!

which are fun and entertaining. The huge, well-kept gardens are wonderful to explore, we feel so fortunate to have this outside space. The food is excellent and there is an endless supply of drinks, I'd rather like to move in myself! This is a top team that run a very happy ship, hats off to you all, for all care, love and happy moments you aspire to give every day. We are truly grateful.

She is enjoying the company of other residents and has started to enjoy pastimes, in particular arts and crafts, that she had fallen out of love with in her later years. She is very much looking forward to being able to go out in the lovely gardens, check out what is growing in the veg patch, and meet the hens she can see from her window, when the better weather comes. I can't thank the Park Mount staff enough for helping my mum adjust to such a big change in her life

and security in the knowledge that our parents were being looked after with empathy, all their daily needs were taken care of. Their room was very clean with a great view and plenty of space. The food was excellent and every request was accommodated with kindness and a can do, will do approach. The home is a happy, safe place with amazing staff.

and we have made good use of the large and well-kept grounds over the summer months. Mum very much appreciates the opportunity to attend Mass regularly and enjoys the diverse programme of activities provided. The boat trips on the canal have been a particular highlight for her! Huge thanks to all the wonderful staff for all you do.

We cannot thank them enough for their dedication and support.

its compassionate and professional care.

which must have been disruptive for the staff but they were kindness personified and showed a sense of humour and a positive attitude despite being very busy. The accommodations, from newly decorated, spacious and clean rooms to the light and airy dining area and lounges are furnished beautifully. Meals are all freshly cooked, delicious and nutritious and the amazing chefs go out of their way to ensure residents have the food that they enjoy. The pretty, well-maintained gardens and the chapel provided spiritual support for Mum and all of the family did the prayers of the Pallottine Sisters who are so kind. Park Mount is a special place and we will always be grateful we found it.

the Sister calling to welcome him and offer a little blessing, the chef popping in to greet my dad by name and telling him about the menu for that evening, and the following day (as well as asking if he had any favourite dishes), the medication lady calling by to introduce herself and have a chat, high-tea arriving with a smile and the silver serving of sandwiches, along with homemade soup, just to name a few. Dad had the best night's sleep he'd had for a long while. Park Mount is welcoming and jolly with residents and staff regularly in conversation. I've heard and seen so much human kindness on each of my visits to see dad, making it a lovely experience.

you all very much,

feedback about Mum/links to professionals when needed/supportive chats and hugs/drinks and cakes/fresh towels when we stayed. We were made to feel so welcome, and your staff are a credit to you.
Thank you so much.

She has found herself with a new sense of place and purpose.