Park Mount Care Home

Thankyou for all your care.

My aunt moved to Park Mount in January 2023 after sustaining a fractured femur in a fall at home. She had already identified that it was her next home of choice when contemplating leaving her flat in Macclesfield- and this proved to be an excellent decision. The kindness and attention to detail shown by the staff were exemplary; as Catherine's needs changed they supported her to live as full a life as possible, encouraging participation in entertainments and activities and to practice her faith. Visitors were always made to feel welcome; we enjoyed many tours and contemplations of the beautiful garden with Catherine. She enjoyed the food and all her clothes were diligently cared for and maintained. At all times Catherine's dignity and independence was respected .

Great activities too.

Thank you for keeping Dad safe and calm and offering amazing meals and activities! Thank you

Mum moved to Park Mount at the start of Feb 2026. Her Alzheimer's had meant she needed more support than we were able to provide as family members.

Right from the start all of the staff were so supportive, friendly, kind & considerate which didn't change through out her time there.

She settled incredibly quickly, much to our surprise, we feel this was mainly due to the support from the staff.

Park Mount is a wonderful care home, spacious, bright, lots of areas for the residents to meet or their own private room if they wish their quiet time. The garden is lovely with a good path all around. Food is of lovely quality.

We will forever be grateful for their support in the time Mum was at Park Mount, it raised her quality of life.

We moved our mum from a care home in Bramhall to be closer to her family in Macclesfield. Mum has settled in very well and we have been very pleased with the whole move experience for Mum and the way the home have helped and shown great care and attention to Mum's individual needs. We as a family are very impressed with the level and quality of care given and we have peace of mind our mum is being cared for well and is happy.

We recently moved our Dad who has dementia into Park Mount, from the very start of the process all went very smoothly and we felt incredibly well supported by the whole team. Things were a bit more complicated as we initially were organising this from overseas. The management team did all they could to support us from afar initially before we arrived sending us photos and information and we were incredibly grateful for this at a stressful time. Upon admission Dad settled really quickly, although it was a huge change for him. The staff are all skilled, cheerful and incredibly professional. The accommodation is modern, clean and fit for purpose with nutritious home cooked food and great clinical systems. We have spent a lot of time out in the garden taking Dad for a walk in his wheelchair and this has been such a highlight for him. Dad has been treated with respect, kindness and good humour and we know he is in safe hands at this lovely care home.

My mother moved to Park Mount in January 2025. At that stage her dementia had not progressed very far, and she was able to enjoy the wonderful activities and was mobile enough to enjoy the beautiful gardens. The staff and management were all wonderful at that time. My mother then declined after a couple of hospital stays and her dementia also progressed, so it became apparent she needed further care than Park Mount could provide. Unfortunately this coincided with a change of manager, and things were not handled as well as they could have been. It was an extremely difficult time for me, having to find a new home at short notice, and I felt during that period that my mother was a problem or burden to Park Mount as a result of the manager's behaviour and the way they spoke to me. The staff below the manager remained wonderful and I have every praise for them. I felt that the manager could have quite easily behaved differently to make a very difficult situation easier, but failed to do so.

Our mum was treated with respect, dignity and care at Park Mount Care Home. The staff were professional, friendly and caring. Mum enjoyed having banter with the staff and they were always helpful to us, the family. If we had any issues they were usually quickly resolved. Sue, the receptionist, is great and would chase any issues up for us. After a bad experience with mum's care in hospital, we were glad that mum was back in PM where the staff really looked after her. Unfortunately, it has all been too much for mum, but right up to the very end the staff at PM were amazing to her and to us. They looked after us the family at a difficult time, keeping us fed and watered, until our mum eventually passed. Her carers seemed genuinely moved by her passing and our loss. Their presence at her funeral was deeply appreciated. Many thanks PM

As a family we are incredibly grateful for the care that my father received at Parkmount. This home is modern, welcoming and clinically run. It is however the quality of the individual's working within the home that create such a pleasant, caring environment.

My mother in law is receiving amazing care from Park Mount, she settled in within a few weeks, no anxiety, looks so comfortable, great to see the same staff faces, facilities are cleaned thoroughly. Fed well. The best I've seen my mother wellbeing wise in a long time. Thank you all.

As a family we are so grateful to the staff for making her feel at home.

100% would recommend. Thank you to all the staff at Park Mount you are amazing!

Thankyou to all who are giving my dad on going support and in doing that they are supporting me and my sister too. They keep telling us not to worry. Lovely facilities with nice gardens. Thankyou so much.

Our mum is in respite care at Park Mount Care Home. It's been a big adjustment for mum and a huge change but the wonderful team at Park Mount have made her feel welcomed, cared for and safe. I honestly could not have wished for a nicer place for mum. Mum is settling down and joining in all the activities which are fun and entertaining. The huge, well-kept gardens are wonderful to explore, we feel so fortunate to have this outside space. The food is excellent and there is an endless supply of drinks, I'd rather like to move in myself! This is a top team that run a very happy ship, hats off to you all, for all care, love and happy moments you aspire to give every day. We are truly grateful.

I am thrilled with how well my mum has adapted to moving into residential care. It was with a reluctant and heavy heart that she did so after 65 years in the same family home, but the staff at Park Mount Care Home have made her feel so welcome and treated her with respect, dignity and friendliness. She is enjoying the company of other residents and has started to enjoy pastimes, in particular arts and crafts, that she had fallen out of love with in her later years. She is very much looking forward to being able to go out in the lovely gardens, check out what is growing in the veg patch, and meet the hens she can see from her window, when the better weather comes. I can't thank the Park Mount staff enough for helping my mum adjust to such a big change in her life

The staff at Park Mount Care Home from the first day were very caring, professional and gave both my parents and our family a great deal of comfort and security in the knowledge that our parents were being looked after with empathy, all their daily needs were taken care of. Their room was very clean with a great view and plenty of space. The food was excellent and every request was accommodated with kindness and a can do, will do approach. The home is a happy, safe place with amazing staff.

Mum has been a resident of Park Mount for the past 6 months and has settled well and is very happy in her new home. She is so much more relaxed and contented and is clearly benefiting greatly from the good food, companionship, and excellent care provided. There is such a lovely atmosphere at Park Mount and we have made good use of the large and well-kept grounds over the summer months. Mum very much appreciates the opportunity to attend Mass regularly and enjoys the diverse programme of activities provided. The boat trips on the canal have been a particular highlight for her! Huge thanks to all the wonderful staff for all you do.

The staff are superb. So thoughtful and caring.

Our mum is going here for daycare. She has been very welcomed. The staff have been amazingly helpful. There is a very peaceful atmosphere which is conducive to Mum settling into this new environment. She enjoys participating in the church services and also the interactive social activities provided. We cannot thank them enough for their dedication and support.