Park Mount Care Home

52 Park Mount Drive, Macclesfield SK11 8NT
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10 33 Reviews
  • Park Mount Care Home, Macclesfield
Park Mount Care Home is a purpose-built care home which opened in 1984 by the Pallottine Missionary Sisters who are still the registered provider. They have a chapel on site for all denominations.

Park Mount caters for residential dementia EMI for up to 50 residents including three doubles. Park Mount has been refurbished since that time and it continues to be updated as an ongoing project.

The home is set in beautiful well established and maintained gardens for residents and families to enjoy. The gardens boast a summer house a nature trail, chickens and a fishpond, with plenty of areas to sit and enjoy the view on the way around.
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Care Provided by Park Mount Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1140
  • Self-Funded Residential Dementia Care: from £1140
  • RESPITE Self-Funded Residential Care: from £1140
  • RESPITE Self-Funded Residential Dementia Care: from £1140

Fees are based on the individual service user needs please enquire at Park Mount for further details.
Personal Expenditure is not included (i.e. Hairdresser and Newspapers)

These prices are only a guideline, please contact Park Mount Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rob Warren (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • General enquiries. Recommendations from Health Professionals and referrals from Social Services.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1984
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (44)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors welcome at all times during the day and evening. Meal times are not protected.

Parking

  • Car park on site.

Park Mount Care Home Reviews (33)

10

Park Mount Care Home has a Review Score of 10 (9.954) out of 10, based on 22 reviews in the last 2 years.
Over all time Park Mount Care Home has 33 reviews.

Overall Experience
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Date Published
  • 33
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  • 22
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Reviewer Connection to Park Mount Care Home
  • 17
  • 5
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Total of 33, showing 21-33
Review from Jason W (Son of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Park Mount for the last two years. I have never had a cause to fault or complain about the care, and the attention to detail from all the staff is great. Recently, he is getting to the stage where he needs more attention and one-on-one care as he has become less able to look after
himself. Park Mount has put into place the extra care he needs without being asked.
I highly recommend Park Mount; it's very clean, all the residents are happy, and the staff are friendly and attentive. 10 out of 10.
Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you for your excellent review, Jason; it is much appreciated by us all.

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Review from Anne H (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Park Mount for over four years. As a family, we are very happy with the care she has received and the support we receive from all the staff, including carers, office, cleaners, kitchen, caretakers and gardeners; they are all like an extended family. The building is always
spotless and never has the smell of urine that some homes have. I would recommend Park Mount to anyone looking for a care home.
Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you for your excellent feedback.
We appreciate the time you have taken to complete the review.

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Review from Natalie P (Granddaughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana has been at Park Mount for the last 16 months and the home is brilliant. We looked at a few homes to start with and this was by far the best, not only for the appearance but the staff are incredible. They really care and it shows as my nan always says nothing but positive things about them.
The home is spotless and clean and very welcoming. I live 90 minutes away so struggle to visit as often as I like but I know she is being very well looked after. The team always keep me informed and up to date which I really appreciate. I feel very comfortable knowing my nana is there. Thanks so much!
Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Thank you so much for your amazing review, on behalf of us all thank you for your appreciation.

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Review from Susan R (Sister of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely satisfied with every aspect of my brother's care in Park Mount Care Home since he moved there just over two years ago. Both the staff and residents are friendly and approachable and any aspect we have discussed with them has been dealt with promptly in a professional and friendly
manner. The care home is kept clean and ancillary people such as the chiropodist and hairdresser visit on a regular basis. The maintenance, gardening and administrative staff all do a good job and the home is kept in good working order. In addition, my brother enjoys the food he receives as well as chatting to other residents at meal times. We can highly recommend it at Park Mount.
Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Thank you so much for taking the time to review Park Mount, and the fabulous feedback, we will look into the activities section you have highlighted and chat with your brother to see how we can improve on this for him.

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Review from Nicola G (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very upset at having to put my mum in a care home. She has been in Park Mount Care Home now for eighteen months. The staff are amazing and the home is spotless. They keep you informed of everything. I can't visit as often as I like as I also look after my dad but I know she is being looked after
really well, so always feel relaxed knowing she is in an amazing care home. When anybody asks where Mum is and I tell them, they always say the best care home in Macclesfield.
Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you so much for the amazing review, we continue to strive to deliver best possible care and ensure your loved one is happy and safe, we really appreciate you taking the time out to do this.

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Review from Shirley C (Daughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to express my sincere thanks to the management and all the staff at Park Mount who have looked after, cajoled my mum back to health after her recent illness. I have been deeply touched with the staff who have gone over and beyond to encourage her eating and drinking together with other medical
issues to make her as comfortable as possible. In these difficult times, it is a great comfort to know that my mum is being well looked after and her individual care needs catered for.
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Review from Alison M (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how highly I recommend Park Mount Care Home.
Firstly the staff are so friendly, supportive and caring to the residents and their families. They go the extra mile to ensure each person's individual needs are met.
Mum and Dad say every time I ring how much they like the staff, also
how much they enjoy the food.
Their double room is spacious and filled with their own furniture and personal belongings which gives a sense of their old home.
Their room has a beautiful view over the large well-maintained garden to the hills beyond.
The Christian values and ethos are permeated into the everyday running of the home.
Special days are celebrated and the staff put tremendous effort into making these occasions enjoyable. Such as the recent VE Day which Mum really enjoyed.
I am so grateful to all the staff for looking after my mum and dad with such care and dedication. Thank you so much.
Reply from Jennifer Trotter, CEO at Park Mount Care Home

Thank you very much for your taking time to complete a review.
The charity continuously works hard to ensure Residents have a home.
The reviews are always shared with all the staff as they are our biggest asset.

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Review from Donna W (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to all the amazing staff at Park Mount. You are all so dedicated and clearly devoted to your jobs, that you make us feel like caring for Dad and the other residents is no trouble to you.
The quality of the food and care is commendable and you all do an incredible job.
Thank you!
Reply from Jennifer Trotter, Owner at Park Mount Care Home

Thank you for taking the time to complete a review.
The Charity works hard to ensure Residents have a home.
Reviews are shared with staff who are the biggest asset of the Charity.

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Review from Liz L (Daughter of Resident) published on 3 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and a real attempt to include good activities. Caring approach. Close-knit atmosphere. The landscaped garden at the rear with its walking path, little pond, trees, grass flowers, chicken shed, allotment is a great facility for all to enjoy. The Chapel is used by my mother on a regular basis.
Mum always eats the food. Dining area overlooks the garden and there are two terraces with chairs for warmer weather. Efficient management and lots of staff during the day.
Reply from Jennifer Trotter, CEO at Park Mount Care Home

Thank you for your review and taking the time to provide feedback.
The Charity values all feedback.
We all work hard to ensure Residents have a home.

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Review from Marie M (Niece of Resident) published on 19 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous place, staff always friendly and welcoming to everybody, including catering staff, lots of things going on for residents. Everywhere always clean and tidy, lovely meals and cakes!
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Review from Beverley D (Daughter of Resident) published on 16 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
On calling in to inquire with no appointment I was made to feel very welcome and given time to discuss my Father’s needs. Dad has a lovely room which we have personalised. The caring staff always have time for family members as we can struggle with the journey. I couldn’t wish for a better person-centred
home for Dad. Thanks so much.
Reply from Jennifer Trotter, Owner at Park Mount Care Home

Thank you for your review.
We appreciate you taking the time to submit the review.

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Review from Lyn D (Wife of Resident) published on 10 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband goes to Park Mount Care Home (Keele Crescent) for respite. Found the care is very good, the staff and very friendly and helpful and the house is really clean. Very happy with the care and my husband was really settled there. Nothing is too much trouble for the staff and booking is efficient.
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Review from Sharon H (Daughter of Resident) published on 12 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Park Mount recently. She has Dementia and has come on leaps and bounds. She absolutely loves it there.
The staff are always smiling and friendly, nothing is too much trouble for them. The atmosphere is so caring, friendly and upbeat.
Every time I go, I get an update on the things
she has been doing and the activities she has enjoyed. I actually feel surplus to Mum's requirements now as she is so busy and interested in everything that is going on.


Thank you so much for easing the worry about her going in to a home, I know she is in good kind hands.

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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Park Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Park Mount Care Home is calculated as follows: ( (251 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 261 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park Mount Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Robert

Robert Warren

Job Title: Registered Care Manager Joined: 2017

I first joined Park Mount Care Home in February 2017. I transferred over to Keele Crescent as a Supervisor when we first opened as a respite Care Home. Over the years, I have gained the knowledge and the necessary skills and was promoted to Registered Care Manager in May 2021.


I took my first Care role in 2008. Since then, I have worked in different areas of the care sector, which has enabled me to gain many different qualities when providing and promoting person-centred care to a wide range of service users. I took a break from Care in 2013 until early 2017, when I worked as a manager for a photography company. After I had lived in Macclesfield for almost a year, I made the decision to return to the care industry, which then led me to find Park Mount Care Home and Pallottine Missionary Sisters. In July 2025, I was then offered the post of Registered Care Manager at Park Mount, which I was delighted to accept. I now oversee both homes with the the support of fantastic teams at both homes.

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