Park Mount Care Home

I wanted to express my gratitude for the exceptional care provided by the staff at Park Mount Care Home during my mother-in-law's check-in. Though we missed their HR person, the support from the other staff members was outstanding. The room exceeded expectations. Park Mount is highly recommended for its compassionate and professional care.

I cannot recommend Park Mount Care Home highly enough. My Mum was sadly there for only a few weeks but the friendly, compassionate and hard-working staff could not have done more to make her feel welcome, valued and cared for. Nothing was too much trouble. We stayed with Mum overnight for several days which must have been disruptive for the staff but they were kindness personified and showed a sense of humour and a positive attitude despite being very busy. The accommodations, from newly decorated, spacious and clean rooms to the light and airy dining area and lounges are furnished beautifully. Meals are all freshly cooked, delicious and nutritious and the amazing chefs go out of their way to ensure residents have the food that they enjoy. The pretty, well-maintained gardens and the chapel provided spiritual support for Mum and all of the family did the prayers of the Pallottine Sisters who are so kind. Park Mount is a special place and we will always be grateful we found it.

Park Mount is quite simply outstanding. The professionalism, warmth and empathy displayed by all members of the Park Mount team clearly have a hugely positive impact on the residents and visitors alike. My dad was gently greeted with kindness and dignity which showed up in ways both big and small, from the Sister calling to welcome him and offer a little blessing, the chef popping in to greet my dad by name and telling him about the menu for that evening, and the following day (as well as asking if he had any favourite dishes), the medication lady calling by to introduce herself and have a chat, high-tea arriving with a smile and the silver serving of sandwiches, along with homemade soup, just to name a few. Dad had the best night's sleep he'd had for a long while. Park Mount is welcoming and jolly with residents and staff regularly in conversation. I've heard and seen so much human kindness on each of my visits to see dad, making it a lovely experience.

My husband and I are now residents in this wonderful atmosphere. The staff and all the volunteers are wonderful. The food is great. The grounds are lovely when the weather is good. We are being well looked after and couldn't be happier. We also have Mass twice a week, and the Sisters are lovely, Thank you all very much,

Thank you so much.

My sister came to live in Park Mount three months ago. It was a move I had not looked forward to, but I am so delighted we chose Park Mount. We love coming to visit as every single member of staff is so welcoming. It has been such a relief witnessing my sister settling in and becoming part of the community. She has found herself with a new sense of place and purpose.

I would recommend anyone who is thinking of making the difficult decision of placing a loved one into a care environment to go and visit the home. They have an open-door policy and will ensure you are given time to ask questions and have a good look around.

Our dear friend and neighbour has been in Park Mount Care Home since the end of May 2023. We cannot speak highly enough of all the care and attention she has received since being a resident there. Every member of staff is approachable and helpful, polite and always has a welcoming smile no matter how long they have been on their day/night shift. Not only do we look forward to seeing our friend on our weekly visits, but also enjoy the camaraderie and banter with the staff. Cleaners/laundry staff/chefs/care workers/gardeners and maintenance staff and managers. Also, many residents we chat with. We are so glad our friend is in such a lovely home, and in her own words says she feels safe and cared for and has made many friends, and the food is excellent.

I highly recommend Park Mount; it's very clean, all the residents are happy, and the staff are friendly and attentive. 10 out of 10.

My mother has been a resident of Park Mount for over four years. As a family, we are very happy with the care she has received and the support we receive from all the staff, including carers, office, cleaners, kitchen, caretakers and gardeners; they are all like an extended family. The building is always spotless and never has the smell of urine that some homes have. I would recommend Park Mount to anyone looking for a care home.

My nana has been at Park Mount for the last 16 months and the home is brilliant. We looked at a few homes to start with and this was by far the best, not only for the appearance but the staff are incredible. They really care and it shows as my nan always says nothing but positive things about them. The home is spotless and clean and very welcoming. I live 90 minutes away so struggle to visit as often as I like but I know she is being very well looked after. The team always keep me informed and up to date which I really appreciate. I feel very comfortable knowing my nana is there. Thanks so much!

We have been extremely satisfied with every aspect of my brother's care in Park Mount Care Home since he moved there just over two years ago. Both the staff and residents are friendly and approachable and any aspect we have discussed with them has been dealt with promptly in a professional and friendly manner. The care home is kept clean and ancillary people such as the chiropodist and hairdresser visit on a regular basis. The maintenance, gardening and administrative staff all do a good job and the home is kept in good working order. In addition, my brother enjoys the food he receives as well as chatting to other residents at meal times. We can highly recommend it at Park Mount.

I was very upset at having to put my mum in a care home. She has been in Park Mount Care Home now for eighteen months. The staff are amazing and the home is spotless. They keep you informed of everything. I can't visit as often as I like as I also look after my dad but I know she is being looked after really well, so always feel relaxed knowing she is in an amazing care home. When anybody asks where Mum is and I tell them, they always say the best care home in Macclesfield.

I just want to express my sincere thanks to the management and all the staff at Park Mount who have looked after, cajoled my mum back to health after her recent illness. I have been deeply touched with the staff who have gone over and beyond to encourage her eating and drinking together with other medical issues to make her as comfortable as possible. In these difficult times, it is a great comfort to know that my mum is being well looked after and her individual care needs catered for.

I am so grateful to all the staff for looking after my mum and dad with such care and dedication. Thank you so much.

Thank you!

Lovely staff and a real attempt to include good activities. Caring approach. Close-knit atmosphere. The landscaped garden at the rear with its walking path, little pond, trees, grass flowers, chicken shed, allotment is a great facility for all to enjoy. The Chapel is used by my mother on a regular basis. Mum always eats the food. Dining area overlooks the garden and there are two terraces with chairs for warmer weather. Efficient management and lots of staff during the day.

Fabulous place, staff always friendly and welcoming to everybody, including catering staff, lots of things going on for residents. Everywhere always clean and tidy, lovely meals and cakes!

On calling in to inquire with no appointment I was made to feel very welcome and given time to discuss my Father’s needs. Dad has a lovely room which we have personalised. The caring staff always have time for family members as we can struggle with the journey. I couldn’t wish for a better person-centred home for Dad. Thanks so much.

My husband goes to Park Mount Care Home (Keele Crescent) for respite. Found the care is very good, the staff and very friendly and helpful and the house is really clean. Very happy with the care and my husband was really settled there. Nothing is too much trouble for the staff and booking is efficient.