Antokol, Chislehurst, London
Antokol, Chislehurst, London
Antokol, Chislehurst, London

Antokol care home provides person-centred residential care for older people in Chislehurst, Kent. It offers a range of services for respite and long and short stays.

The charming period building is located within 5 acres of land and comprises a large garden and woodland area.

The home has 34 tastefully decorated single bedrooms, all with a bright and homely feel. The home is equipped with both shower rooms and adapted bathrooms, and residents can choose daily which they prefer to use.

Meals are cooked freshly each day, and the cultural and spiritual needs of individual residents are of paramount importance to staff.

Their Latest CQC inspection rate is 'good' (April 2017) but they are 'outstanding' for care.

Owner: Polish Citizens' Housing Association Ltd

Person in charge: Izabela Szluinska (Manager)

Local Authority / Social Services: London Borough of Bromley Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Polish men and women only. Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 34

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £700 – £1000 (These prices are only a guideline, please contact Antokol to find out the exact price for your requirements.) (These prices are only a guideline, please contact Antokol to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Antokol: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Antokol has a Review Score of 9.6 (9.618)

The Review Score of 9.6 (maximum of 10) for Antokol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Antokol in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.883 for Antokol is calculated as follows: ( (54 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.735 Points relating to the number of positive Reviews for Antokol is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.8 Target = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Antokol?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Antokol

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2

Antokol is a most amazing place which gives its residents first class care. It is like being in an extended family setting. Activities are organised, festivities are celebrated, food is fresh, cooked on the premises and all these aspects reflect the cultural needs of the residents. There is a large garden, with a summer house. Staff are warm, committed and professional and stay for a long time. My mother was there for eight years and as her needs changed, staff would adapt to look after her in the best way possible. Carers knew when to give in to her stubbornness, when it was important to insist, and very importantly how to get through to her in a gentle manner. Visiting family are made welcome and always informed of any needs and changes. One of the most touching aspects is that no one is left to die alone. I have no hesitation in recommending Antokol as an excellent care home.

How likely would you be to recommend Antokol? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother's stay in Antokol was happy and satisfactory. Home has quiet location, beautiful garden with mature trees, perfect for walks and relaxation. Rooms are well equipped and cleanliness is high on the agenda. Freshly cooked meals, often using homegrown vegetables are tasty and served in a bright spacious dining room. Care is provided on "one to one" system by carefully selected staff. Doctor visits home weekly as well as other medical people. Residents enjoy varied daily acitivites, stimulating mind and body i.e. quiz, book reading, handicraft, physical exercise, watching films, concerts etc. There are also occasional visits by performing artists. Antokol has its own chapel to satisfy spiritual needs of residents. Everyone is treated with dignity, affection and utmost care.

How likely would you be to recommend Antokol? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent 2 years in Antokol, she loved her stay there. She made many friends there and the staff and management are fantastic. Care and support for mum and us were superb. Couldn't wish for a better home. It was like home from home. Thank you to all the staff. We will never forget your help!

How likely would you be to recommend Antokol? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Superb care home. Staff are so genuine and caring. Brought my mum's happy personality back.
She liked them; they liked her. Food was good. She felt at home. Garden lovely.
Real old-fashioned care. I even miss going there.

How likely would you be to recommend Antokol? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Antokol is a really loving home. Such was my mother's life at Antokol for over 30 years with her extended family of sisters and staff who gave her so much love and care. I am so grateful for all that Antokol stands for: Autumn lives lived in dignity, security, love and peace. Antokol is truly a very very special place.

How likely would you be to recommend Antokol? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2016

St Christopher`s End of Life Award

Recipient: Antokol

Date: Thursday 14 Apr 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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